NHTSA ID Number: 11014143
Manufacturer Communication Number: TSB 25-2023
TSB/Document Date: 2025-02-11
Summary
"Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: • Harsh engagement • Delayed engagement • Harsh shift • Delayed shift • Illuminated MIL with DTCs P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the PCM or TCM"
2/10/25, 9:31 AM 2019 Expedition
&
TECHNICAL SERVICE BULLETIN 25-2023
Harsh/Delayed Engagement And/Or Harsh/Delayed Shift 07 Fepray
This bulletin supersedes 24-2101. Reason for update: update the vehicles affected, Service Procedure, and parts list
Model:
Ford
Transmission/Transaxle: 10R80
2018-2021 Expedition
Lincoin Transmission/Transaxle: 10R80
2018-2021 Navigator
Markets: North American markets only
Summary
Issue: Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions:
+ Harsh engagement
+ Delayed engagement
+ Harsh shift
+ Delayed shift
+ Illuminated MIL with DTCs P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771,
P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733,
P0734, P0735, P0736, PO76F, PO7D9, PO7F6 and/or P07F7 stored in the PCM or TCM
This may be due to axial movement of the CDF clutch cylinder (7H351) sleeve causing hydraulic circuit leaks.
NOTE: If internal transmission service is required to address a concern detected with the CDF clutch
cylinder following this article, technicians should carefully inspect and replace other transmission
components and flush transmission fluid cooler only as necessary to confirm proper function. Add a new
line to the repair order to document any additional repairs needed. M-time can be claimed on the additional
repair line to cover labor. Refer to Warranty and Policy Manual for additional information. A thorough
understanding of transmission description and operation will assist the technician with proper diagnosis,
inspection, and successful repair of the customer concern.
NOTE: The Pressure Vacuum Transducer Kit (Rotunda 164-R9833) and VCMM Transmission Extension Kit
(Rotunda 164-R9534) recommended to perform this article are no longer included with the VCMM Advanced
Kit (Rotunda 164-R9823), and were discontinued in July 2023. Ford
has confirmed a high percentage (80%) of
Dealers have this equipment available to perform this article. Refer to Table 1 in the Service Procedure for
equipment alternatives. In addition, VEMM Universal Probe Tip Adapter (Rotunda 164-R9834, or equivalent)
is needed to perform this article. The Probe Tip Adapters are included in VCEMM Advanced Kit (Rotunda 164-
R9823).
Action: For vehicles that meet all of the criteria in the Issue and Model statements, follow the Service Procedure to
verify hydraulic circuit leakage and replace the CDF clutch cylinder (7H351) if necessary.
Parts - CDF Cylinder Replacement
Service Part Claim Package Order Number in age
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Hisz-7co9-A | 1 [tT Clutch Balance Dam Inner Seal
HL3Z-7A548-B 2 2 1 C Clutch Balance Dam And Piston
Outer Seal
HL3Z-7A548-G 2 2 1 F Clutch Balance Dam And Piston
Outer Seal
HL3Z-7A548-A 2 2 1 F Clutch Balance Dam And Piston
Inner Seal
HL3Z-7G091-G 5 5 1 Input Shaft To Sun Gear No. 3 Shaft
Seals (F8)
Parts - CDF Cylinder Replacement - Parts To Inspect And Replace Only If Necessary
Service Part 7 ‘ Package Order Number in aati,
HL3Z-7A191-B
| Only If Necessary (1 | Only If Necessary (1 1 Fluid Pan Gasket
Possible) Possible)
HL3Z-7A098-A | Only If Necessary (1 | Only If Necessary (1 1 Fluid Filter
Possible) Possible)
7T4Z-7Z302-A | Only If Necessary (1 | Only If Necessary (1 1 Transmission Fluid Filter Seal
Possible) Possible)
HL3Z-7J227-A | Only If Necessary (1 | Only If Necessary (1 1 Auxiliary Pump Tube O-ring (If
Possible) Possible) Equipped)
HL3Z-7G199-A | Only If Necessary (1 | Only If Necessary (1 1 Auxiliary Pump Tube Seal (If
Possible) Possible) Equipped)
HL3Z-7B066-AB | Only If Necessary (1 | Only If Necessary (1 1
Possible) Possible) A Pressure Plate
HL3Z-7B164-E | Only IfNecessary (3 | Only If Necessary (3 41 A Clutch Friction Plates
‘ossible) Possible)
HL3Z-7F220-A | Only If Necessary (2 | Only If Necessary (2 1 AClutch Steel Plates
Possible) Possible)
HL3Z-7B442-F | Only If Necessary (5 | Only If Necessary (5 1 C Clutch Steel Plates
Possible) Possible)
HL3Z-7B164-A | Only If Necessary (5 | Only If Necessary (5 1 C Clutch Friction Plate
Possible) Possible)
ML3Z-7B477-A | Only If Necessary (1 | Only If Necessary (1 1 C Clutch Pressure Plate
Possible) Possible)
HL3Z-7B442-D | Only If Necessary (6 | Only If Necessary (6 1 D Clutch Steel Plates
Possible) Possible)
HL3Z-7B164-C | Only If Necessary (6 | Only If Necessary (6 1 D Clutch Friction Plates
Possible) Possible)
HL3Z-7B066-E | Only If Necessary (1 | Only If Necessary (1 1
Possible) Possible) D Clutch Pressure Plate
HL3Z-7B164-G | Only If Necessary (4 | Only If Necessary (4 41 F Clutch Steel Plates
Possible) Possible)
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2/10/25, 9:31 AM 2019 Expedition
HL3Z-7B164-D | Only If Necessary (4 | Only If Necessary (4 1 gs
Possible) Possible) F Clutch Friction Plates
HL3Z-7B066-A | Only If Necessary (1 | Only If Necessary (1 1
Possible) Possible) F Clutch Pressure Plate
Parts - All Vehicles - CDF Cylinder Replacement - Select One Of The Following If Needed
Service Part Claim Package Order Number in anti
HL3Z-7B066-AA Only If Only If Necessary A Clutch Apply Plate 4.1 - 4.3 mm
Necessary Selective
HL3Z-7B066-Z Only If Only If Necessary A Clutch Apply Plate 4.4 - 4.6 mm
Necessary Selective
HL3Z-7B066-Y Only If Only If Necessary A Clutch Apply Plate 4.7 - 4.9 mm
Necessary Selective
HL3Z-7B066-X Only If Only If Necessary A Clutch Apply Plate 5.0 - 5.2 mm
Necessary Selective
HL3Z-7B066-W Only If Only If Necessary A Clutch Apply Plate 5.3 - 5.5 mm
Necessary Selective
HL3Z-7H032-C Only If Only If Necessary T-3 Bearing (Replace If T-3 Shim Is
Necessary Replaced)
HL3Z-7A527-Q Only If Only If Necessary pt | 1.3 Shim 3.05-3.15 mm Selective
Necessary
HL3Z-7A527-P Only If Only If Necessary Pot | 1.3 Shim 3.2-3.3 mm Selective
Necessary
HL3Z-7A527-R Only If Only If Necessary Pt | 1.3 Shim 3.35-3.45 mm Selective
Necessary
HL3Z-7A527-K N Only If Only If Necessary Pt | 1.3 Shim 3.5-3.6 mm Selective
lecessary
HL3Z-7A527-L Only If Only If Necessary Pt | 1.3 Shim 3.65-3.75 mm Selective
Necessary
HL3Z-7A527-M Only If Only If Necessary | ot | 7.3 Shim 3.8-3.9 mm Selective
Necessary
HL3Z-7A527-S Only If Only If Necessary Pt | 1.3 Shim 3.95-4.05 mm Selective
Necessary
HL3Z-7A527-T Only If Only If Necessary Pt | 1.3 Shim 4.1-4.2 mm Selective
Necessary
HL3Z-7A527-N Only If Only If Necessary Pt | 1.3 Shim 4.25-4.35 mm Selective
Necessary
HL3Z-7D483-A Only If Only If Necessary D Clutch Snap Ring 1.8 mm
Necessary Selective
HL3Z-7D483-B Only If Only If Necessary D Clutch Snap Ring 2.0 mm
Necessary Selective
HL3Z-7D483-C Only If Only If Necessary D Clutch Snap Ring 2.2 mm
Necessary Selective
HL3Z-7D483-D Only If Only If Necessary D Clutch Snap Ring 2.4 mm
Necessary Selective
HL3Z-7D483-E Only If Only If Necessary D Clutch Snap Ring 2.6 mm
Necessary Selective
HL3Z-7D483-F Only If Only If Necessary 1 D Clutch Snap Ring 2.8 mm
Necessary Selective
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2/10/25, 9:31 AM 2019 Expedition
HL3Z-7C0122-A Only If Only If Necessary C Clutch Snap Ring 1.5 mm
Necessary Selective
HL3Z-7C122-B Only If Only If Necessary C Clutch Snap Ring 1.7 mm
Necessary Selective
HL3Z-70122-C Only If Only If Necessary 1 C Clutch Snap Ring 1.9 mm
Necessary Selective
HL3Z-7C122-D Only If Only If Necessary C Clutch Snap Ring 2.1 mm
Necessary Selective
HL3Z-70122-E Only If Only If Necessary C Clutch Snap Ring 2.3 mm
Necessary Selective
HL3Z-7C122-F Only If Only If Necessary C Clutch Snap Ring 2.5 mm
Necessary Selective
HL3Z-7H365-C Only If Only If Necessary F Clutch Snap Ring 1.5 mm
Necessary Selective
HL3Z-7H365-D Only If Only If Necessary F Clutch Snap Ring 1.7 mm
Necessary Selective
HL3Z-7H365-E Only If Only If Necessary F Clutch Snap Ring 1.9 mm
Necessary Selective
HL3Z-7H365-F Only If Only If Necessary F Clutch Snap Ring 2.1 mm
Necessary Selective
HL3Z-7H365-G Only If Only If Necessary F Clutch Snap Ring 2.3 mm
Necessary Selective
Parts - Transmission Removal And Installation
5 Package ;
Service Part ; 7 Number in a
Sein oveny ser fm feminine
Quantity
7L1Z-4B496- 2 2 1 CV Joint-To-Pinion Flange Cup Bolts And
Cc Retaining Straps (4WD)
7L1Z-4B496- 3 3 41 CV Joint-To-Transfer Case Flange Cup
D Bolts & Retaining Straps (4WD)
JL1Z-7N134- 41 41 41 Park Override Lever Bolt (Non-Column
A Shift)
W520514- 4 4 1 Left And Right Catalytic Converter Nuts
$440
W520113- 4 4 4 a
'W520114- 4 1 Transmission Support Crossmember
$442 Nuts
w709771- 2 2 1 tei,
W711140- 3 3 1 Transmission Insulator Bolts And
$901 Washers (RWD)
W714418- 1 Transmission Support Crossmember
$439 Bolts
W715131- 1 4 4 ge A
W715618- 4 4 4
W716375- 2 5
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W500635- 1 1 1 Driveshaft Center Bearing Bolt (If
$439 Equipped With Two Piece Driveshaft)
W713095- 1 1 Driveshaft Center Bearing Nut (If
$437 Equipped With Two Piece Driveshaft)
W719738- 1 1 4 Driveshaft Center Bearing Bracket
$439 Mounting Stud (If Equipped With Two
Piece Driveshaft)
N811880- | 4 Or8 (Flange 10r2 4 .
$100 Sonertang ai Driveshaft Flange To Flange Bolts |
VC-13DL-G As Needed As Needed Motorcraft® Yellow Prediluted
Antifreeze/Coolant (All Markets Except
Canada)
CVC-13DL-G| As Needed As Needed Motorcraft® Yellow Prediluted
Antifreeze/Coolant (Canada Only)
XL-5-A As Needed As Needed | Motorcraft® Multi-Purpose Grease Spray |
XT-10-QLVC As Needed As Needed Motorcraft® MERCON® LV Automatic Transf
Transmission Fluid (4WD) (All Markets Case er
Except Canada) ‘ase
CXT-10-LV6 | As Needed As Needed Motorcraft® MERCON® LV Automatic | ncg
Transmission Fluid (4WD) (Canada Case er
Only) ase
XT-12-QULV | As Needed As Needed Motorcraft® MERCON® ULV Automatic
Transmission Fluid
Parts - Transmission Removal And Installation - Parts To Inspect And Replace Only If Necessary
Service Part ; 7 Package Order Number in age
5L7Z-7D285-A | Only If Necessary (2 | Only If Necessary (1 2 Transmission Fluid Cooler Tube
Possible) Possible) Seals
5L7Z-7J324-A | Only If Necessary (2 | Only If Necessary (1 2 Transmission Fluid Cooler Tube
Possible) Possible) Backing Rings
W718758-S300 | Only [Necessary (2 | Only If Necessary (1 4 Engine Block Dowel Pins
‘ossible) Possible)
Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Service Part Warranty
(SPW)/Service Part New Vehicle (SPNV)/Extended Service Plan (ESP) coverage. Limits/policies/prior approvals are
not altered by a TSB. NVLW/SPW/SPNV/ESP coverage limits are determined by the identified causal part and
verified using the OASIS part coverage tool.
Labor Times
lo.
2018-2021 Expedition/Navigator 4X2/4X4: Follow The Service Procedure To Verify Hydraulic | 252023A 0.9
Circuit Leakage (Pass) (Do Not Use With Any Other Labor Operations) Hrs.
2018-2021 Expedition 4X2: Follow The Service Procedure To Verify Hydraulic Circuit 252023B 11.4
Leakage (Fail) Replace The CDF Clutch Cylinder (Do Not Use With Any Other Labor Hrs.
Operations)
2018-2021 Expedition 4X4: Follow The Service Procedure To Verify Hydraulic Circuit 252023C, 12.5
Leakage (Fail) Replace The CDF Clutch Cylinder (Do Not Use With Any Other Labor Hrs.
Operations)
2018-2021 Navigator 4X2: Follow The Service Procedure To Verify Hydraulic Circuit Leakage | 252023D 11.4
(Fail) Replace The CDF Clutch Cylinder (Do Not Use With Any Other Labor Operations) Hrs.
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2/10/25, 9:31 AM 2019 Expedition
2018-2021 Navigator 4X4: Follow The Service Procedure To Verify Hydraulic Circuit Leakage | 252023E 12.5
(Fail) Replace The CDF Clutch Cylinder (Do Not Use With Any Other Labor Operations) Hrs.
Repair/Claim Coding
Causal Part: 7H351
Condition Code:
Service Procedure
1. ls a VCMM pressure transducer available?
(1). Yes - proceed to Step 2.
(2). No - proceed to Step 21.
2. Install the YVCMM pressure transducer to the transmission line pressure port. (Figure 1)
Figure 1
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NOTE: Some vehicles may require the removal of the transmission park manual release cable and bracket to
gain access to the line pressure plug. Refer to WSM, Section 307-01 > Transmission Line Pressure Test.
NOTE: The line pressure port is an M10X1.0 thread. Do not use a National Pipe Thread (NPT) fitting when
installing pressure reading equipment. If an NPT fitting is used, damage to the transmission case will occur.
NOTE: The transmission extension hose kit requires a 1/4 in. Joint Industry Council (JIC) male adapter.
NOTE: All NPT fittings must be assembled with polytetrafluoroethylene (PTFE) tape or paste to prevent leaks
* VCMM Transmission Extension Kit
* Locally obtain the necessary adapter fittings to connect the VCMM pressure transducer to the transmission line
pressure port (Figure 2)
Figure 2
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2/10/25, 9:31 AM 2019 Expedition
£441751
litem] Description |
3. Prepare the TM connector C1822 to be back probed by removing the connector cover. Access to the LPG
solenoid circuit CET50, Pin 15, WH-OG wire is required in a later step.
4. Using the latest software level of the FDRS and VCMM, start a session.
5. Using EDRS select the following PIDs.
* PCM -RPM_DSD #
¢« VCMM - PVT Pressure (set scale to +/- 3447 kPa)
° IGM-TFT
* TCM -SSA_AMP#
* TCM - SSB_AMP #
+ TCM-SSC_AMP #
* TCM -SSD_AMP #
* TCM -SSE_AMP #
¢ TCM -SSF_AMP#
6. Does the vehicle exhibit harsh/delayed engagement and/or harsh/delayed shift symptoms only when TET is at
50°C (122°F) or below?
(1). Yes - perform Step 7 while TET is between 35-50°C (95-122°F).
(2). No - perform Step 7 while TET is at 50°C (122°F) or above.
7. Start the engine and enter Live Display mode. Verify the vehicle is in P with the emergency brake applied and TET
is at the appropriate temperature identified in Step 6.
(1). In the settings menu, under the capture tab, set capture timings to duration: 25, pre: 10, post: 15.
(2). For each step below, highlight the PID to enable it and select #. Then control the PID with up/down arrows.
(3). Command SSA_AMP #/SSB_AMP #/SSC_AMP #/SSD_AMP #/SSE_AMP #/SSF_AMP # to OmA.
https://www.fordtechservice.dealerconnection.com 75
2/10/25, 9:31 AM 2019 Expedition
(4). Decrease RPM_DSD # between 500-600 rpm.
(5). Obtain maximum transmission line pressure by using a VCMM Universal Probe Tip Adapter (Rotunda 164-
R9834, or equivalent) along with a suitable multimeter lead wire and probe (Figure 3) to back probe the LPC
solenoid circuit CET50, Pin 15, WH-OG wire at the TCM connector C1822 and use the multimeter lead wire and
probe to ground the circuit. (Figure 4) Once line pressure is at maximum (1900-2000kPa or 275-290 PSI) the
ground probe is no longer needed to maintain maximum line pressure.
Figure 3
(2)
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445307
item] Description
CMM universal probe adapter
Multimeter lead wire
Multimeter lead wire probe
NOTE: Figure 4 shows back probing a PCM connector, other connectors are similar.
Figure 4
https://www.fordtechservice.dealerconnection.com 8/15
2/10/25, 9:31 AM 2019 Expedition
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FDRS Menu upper right “3-bar” > Go to File Manager > Select recordings by VIN > Select recording and
open. The display defaults to the last recording taken.
11. Select the file when SSA was commanded.
12. Highlight Ch1-PVT_Pressure > Plot Controls > Increase scale with the “+” 6 clicks, (Figure 5). Triggers and
Settings > Settings button > Range Scale adjust High = 2800 and Low = 0 > Ok. (Figures 6-7)
Figure 5
https://www.fordtechservice.dealerconnection.com 9/5
2/10/25, 9:31 AM 2019 Expedition
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TSB/Document ID: TSB 25-2023
Replacement Service Bulletin Number:
MFR Communication Date: 2025-02-11
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: UNKNOWN OR OTHER
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- ECU Coding to Unlock the Hidden Features: OTOFIX D1 obd2 scanner diagnostic tool newly adds ECU Coding which can Online Coding(ONLY for VW
/Au.di/Sk0da), Variant Coding/Offline Programming, Flash Hidden Functions, Reset Adaptive Data, Match Replaced Components, Customize OE-Settings. Such as: halogen fog lamps retrofitted with xenon fog lamps, different capacity battery retrofit, disbale auto start-stop, sunroof initialization, injector calibration, etc. PS: Coding functions vary by model&year. - Full Bidirectional Control for Active Car Tests: The D1 OTOFIX scanner also offers bi-directional control, allowing you to perform powerful active tests on car subsystems. This means that you can check the working status and functionality of open & close solenoids, energize injectors, turn cooling fan on & off, and more, all from the device itself.🚩The D1 bi-directional obd2 scanner can quickly help you to check if a system or component goes well,Improving 200% Efficiency.**Note that Active Tests available depend on the make/model/year of your car.
- 40+ Popular Maintenance Functions: OTOFIX D1 obd scanner for car performs 40+ hot services, including Oil Reset, EPB, TPMS, BMS, E.GR, G.PF, D.PF, SAS Calibration, ABS Bleeding, Injector Coding, Gearbox Match, Suspension, Crankshaft Relearn, Power Balance, etc., still growing. Great choice for DIYers, technician, repair shop. 🚩Get MORE special functions from "Car Brand>System>Service". Check compatibility before purchase via 📧 otofixaftersales-amz@ outlook.com.
- OE-Level All Systems Diagnostic + One-Click AutoVIN & AutoSCAN: OTOFIX D1 scanner automotriz gives you the ability to troubleshoot entire car systems including engion system,transmission system,body system,chassis,etc. 🚩One of the standout features of the D1 obd2 scanner diagnostic tool is the one-click AutoVIN & AutoScan function. This feature allows you to quickly and easily scan all diagnosable ECUs with just one click, and identify any problems hidden in your vehicle's systems.
Last update on 2026-06-12 / Affiliate links / Images from Amazon Product Advertising API
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