NHTSA ID Number: 11013264
Manufacturer Communication Number: NTB18-041E
TSB/Document Date: 2025-01-30
Summary
FALSE ACTIVATION OF AEB, FEB, OR FCW IF YOU CONFIRM The following system(s) falsely activated or the customer reports false activation of: AEB (Automatic Emergency Braking); FEB (Forward Emergency Braking); FCW (Forward Collision Warning) ACTION 1. Check Service COMM or Dealer Business Systems (DBS) National Service History to determine if campaign NTB19-064 applies to this vehicle. If the campaign IS applicable to the vehicle you are working on, then this bulletin does NOT apply. ONLY perform campaign NTB19-064. 2. Refer to Repair Overview on page 2. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair.
Classification:
Reference:
DA18-005E
Date:
NTB18-041E
January 21, 2025
FALSE ACTIVATION OF AEB, FEB, OR FCW
This bulletin has been amended. See AMENDMENT HISTORY on the last page.
Please discard previous versions of this bulletin.
APPLIED VEHICLES:
2017-2018 Rogue (T32)
2017-2018 Rogue Hybrid
(T32H)
2017-2018 Rogue Sport (J11)
IF YOU CONFIRM
The following system(s) falsely activated or the customer reports false activation of:
AEB (Automatic Emergency Braking);
FEB (Forward Emergency Braking);
FCW (Forward Collision Warning)
ACTION
1. Check Service COMM or Dealer Business Systems (DBS) National Service History to
determine if campaign NTB19-064 applies to this vehicle. If the campaign IS applicable
to the vehicle you are working on, then this bulletin does NOT apply. ONLY perform
campaign NTB19-064.
2. Refer to Repair Overview on page 2.
IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you
will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it
contains information that is essential to successfully completing this repair.
Nissan
Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan
dealer to determine if this applies to your vehicle.
1/25
REPAIR OVERVIEW
Check the Laser/Radar part number
(step 22 on page 9).
Is the part number listed below?
No
28438 - XXXXX
5FA1A
5FA2A
5HK2A
5FA3A
5HK3A
Yes
Perform Laser/Radar
Reprogramming,
beginning on page 3.
Check the ICC/ADAS part number (step 43)
and compare it to Table A on page 19.
No
Is the part number in Table A?
Yes
Perform ICC/ADAS Reprogramming,
beginning on page 18.
Done
HINT: If reprogramming is not performed, refer to the Electronic Service Manual (ESM)
for further diagnostic information.
2/25
NTB18-041E
SERVICE PROCEDURE
Laser/Radar Reprogramming
IMPORTANT: Before starting, make sure:
ASIST on the CONSULT PC has been synchronized (updated) to the current
date.
All CONSULT–III plus (C-III plus) software updates (if any) have been installed.
The CONSULT PC is connected to the Internet via a cable or Wi-Fi.
o In the procedure, you will be required to enter your User Name and Password.
o If you do not know your User Name and Password, contact your Service
Manager.
A screen print for Warranty documentation can be done from the CONSULT PC
during this process while still connected to the vehicle.
No Diagnostic Trouble Codes (DTCs) are stored.
o Use C-III plus to perform Self Diagnosis for all systems.
o If there are any DTCs: diagnose, perform repairs, and erase DTCs before
continuing.
1.
Connect the Vehicle Interface (VI) to the vehicle.
Make sure to use the correct VI for C-III plus.
Make sure the VI is securly connected. If the VI connection is loose during
reprogramming, the process will be interrupted and the control unit may be
damaged.
2.
Connect the AC Adapter to the CONSULT PC.
Be sure to connect the AC Adapter. If the CONSULT PC battery voltage drops
during reprogramming, the process will be interrupted and the control unit may
be damaged.
3/25
NTB18-041E
3.
Connect a battery maintainer or smart charger set to reflash mode or a similar setting.
If the vehicle’s battery voltage drops below 12.0V or rises above 13.5V during
reprogramming, the control unit may be damaged.
4.
Turn OFF all external Bluetooth® devices (e.g., cell phones, printers, etc.) within range
of the CONSULT PC and the VI.
Make sure to turn OFF all external Bluetooth® devices. If Bluetooth® signal waves
are within range of the CONSULT PC and the VI during reprogramming,
reprogramming may be interrupted and the control unit may be damaged.
5.
Turn the ignition ON with the engine OFF.
The engine must not start or run during the reprogramming procedure.
6.
Turn OFF all vehicle electrical loads such as exterior lights, interior lights, HVAC,
blower, rear defogger, audio, NAVI, seat heater, steering wheel heater, etc
7.
Turn ON the CONSULT PC.
8.
Start C-III plus.
9.
If prompted, select USA/CANADA Dealers from the drop down menu, and then
select OK.
10.
Login using your NNAnet credentials.
IMPORTANT: If not prompted to enter your username and password, the CONSULT
PC may not be connected to Wi-Fi. Close C-III plus, confirm the CONSULT PC is
connected to Wi-Fi, and then reopen C-III plus.
4/25
NTB18-041E
11.
Wait for the VI to be recognized.
The serial number will display when the VI is recognized.
VI is
recognized
Figure 1
12.
Select Re/programming, Configuration.
Figure 2
5/25
NTB18-041E
13.
Use arrows (if needed) to view and read all precautions.
14.
Check the box confirming the precautions have been read.
15.
Select Next.
Figure 3
16.
Select Automatic Selection(VIN).
Example
Figure 4
6/25
NTB18-041E
17.
Make sure VIN or Chassis # matches the vehicle’s VIN.
18.
If the correct VIN is displayed, select Confirm.
XXXXXXXXXXXXXXXXX
XXXXXXX
XXXX
Figure 5
19.
Select Confirm.
XXXXXXXXXXXXXXXXX
Figure 6
7/25
NTB18-041E
20.
Select LASER/RADAR.
Figure 7
21.
Select Reprogramming.
Figure 8
8/25
NTB18-041E
22.
When you get to the screen shown in Figure 9, confirm that a reprogram is available
by using the flow chart below.
XXXXXXXXXXXXXXXXX
Current LASER/RADAR P/N
28438XXXXX
XXXXXX
XXXXXXXXXXXXXXXXX
XXXXXXXXXXXXXXXXX
Figure 9
Find the LASER/RADAR Part Number and write it on the repair order.
HINT: This is the vehicle’s current LASER/RADAR Part Number (P/N).
Is the Part Number
listed below?
No
28438 - XXXXX
5FA1A
5FA2A
5HK2A
5FA3A
5HK3A
Yes
Continue with the
reprogramming
procedure on
the next page.
Skip to ICC/ADAS
Reprogramming on
page 18.
9/25
NTB18-041E
23.
Select Save.
XXXXXXXXXXXXXXXXX
28438XXXXX
XXXXXXX
XXXXXXXXXXXXXXXXX
XXXXXXXXXXXXXXXXX
Figure 10
24.
Use arrows (if needed) to view and read all precautions.
25.
Check the box confirming the precautions have been read.
26.
Select Next.
Figure 11
10/25
NTB18-041E
27.
Read the Current Part Number and Part Number After Reprogramming. They
should be different.
28.
Select Next.
XXXXXXXXXX
XXXXXXXXXX
These numbers
should be
different
xxxxxxxxx
xxxxxxxxxxxxxxxx
xxxxx
Figure 12
11/25
NTB18-041E
HINT:
In some cases, more than one new P/N for reprogramming is available.
o If more than one new P/N is available, the screen in Figure 13 displays.
o Select and use the reprogramming option that does not have the message
“Caution! Use ONLY with NTBXX-XXX”.
If you get this screen and it is blank (no reprogramming listed), it means there is no
reprogramming available for the Laser/Radar control unit in this vehicle. Proceed to
ICC/ADAS Reprogramming on page 18.
LASER/RADAR
Figure 13
12/25
NTB18-041E
29.
Make sure OK is highlighted green (battery voltage must be between 12.0 and 13.5
Volts).
30.
Select Next.
Battery voltage must stay between 12.0 and 13.5 Volts during reprogramming or
reprogramming may be interrupted and the control unit may be damaged.
Figure 14
31.
Confirm all Judgment items are “OK”, and then select Start.
Monitor battery
voltage here
13.1
EXAMPLE
Figure 15
13/25
NTB18-041E
32.
Wait for both progress bars to complete.
Figure 16
33.
When the screen in Figure 17 displays, the reprogramming is complete.
HINT: If the screen in Figure 17 does not display (indicating that reprogramming did
not complete), refer to Laser/Radar Recovery on the next page.
34.
Disconnect the battery charger from the vehicle.
35.
Select Next.
Figure 17
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TSB/Document ID: NTB18-041E
Replacement Service Bulletin Number:
MFR Communication Date: 2025-01-21
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: FORWARD COLLISION AVOIDANCE: WARNINGS
MFR Component System:
MFR Component Subsystem:
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