NHTSA ID Number: 11013112
Manufacturer Communication Number: B110924
TSB/Document Date: 2025-01-25
Summary
During manufacturing, the dual-mass flywheel has not been sufficiently greased. The insufficient grease may result in acoustic abnormalities and vibrations in the vehicle's powertrain.
1/22/25, 11:05 AM
11 09 24_DELIVERY STOP: REPLACE THE DUAL-MASS FLYWHEEL
SIB 11 09 24
DELIVERY STOP: REPLACE THE DUAL-MASS FLYWHEEL
2025-01-14
This Service Information Bulletin (Revision 1) replaces SI B11 09 24 dated December 2024.
What’s New:
SIB title changed
Situation updated
Correction added
Procedure added
Parts Information added
Claim Information added
MODEL
E-Series
G05
G07
G20
G60
Model Description
X5 Sports Activity Vehicle
X7 Sports Activity Vehicle
3 Series Sedan
5 Series Sedan
Production Date
October 15, 2024 – October 30, 2024
October 30, 2024 – November 4, 2024
September 25, 2024
September 25, 2024
AFFECTED VEHICLES
Vehicles which require this campaign to be completed will show it as “Open” when checked either in AIR,
AWP, Campaign Summary or Warranty Vehicle Inquiry.
Please make sure you check your dealer inventory as soon as possible. As of November 15, 2024, you can
see a list of affected vehicles in Inventory Campaign Details (ICD) under ROSS.
SITUATION
During manufacturing, the dual-mass flywheel has not been sufficiently greased. The insufficient grease
may result in acoustic abnormalities and vibrations in the vehicle's powertrain.
CORRECTION
Replace the dual-mass flywheel.
PROCEDURE
Replace the dual-mass flywheel in accordance with Repair Instruction 11 22 000 Removing and
installing/replacing the flywheel.
PARTS INFORMATION
Use and invoice the part numbers listed below.
Part Number
24 00 5 A26 EA5
07 14 5 A7A 846
24 12 5 A86 138
11 22 8 507 622
31 10 6 872 063
07 12 9 905 095
07 14 8 851 323
24 14 8 645 681
26 20 8 657 705
26 11 7 523 708
51 61 9 908 657
Description
Dual-mass flywheel
Screw plug
Shaft sealing ring
Torx socket
Hex Bolt with washer (M14x54x1.5)
Hex nut (BM8-8-ZNS3)
O-ring (13.94 x 2.62)
Screw plug
O-ring
Hex Bolt
Hex Bolt
Quantity
1
1
1
8
2
1
2
1
1
3
6
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of North America, Inc.
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11 09 24_DELIVERY STOP: REPLACE THE DUAL-MASS FLYWHEEL
18 30 5 A78 B15
07 14 5 A67 B87
07 11 9 906 089
18 30 9 909 376
07 14 6 886 617
Muffler clamp
Hexagon nut
Collar nut
Hex Bolt
Multi-purpose bolt ASA
1
1
2
2
10
Sublet – Bulk Supply Material
Part Number
83 22 5 A28 F03
Description
BMW ATF 8 transmission oil
Quantity
Up to 1 liter
Additionally, other materials and small parts that are not specified above, such as fluids, lubricants, one-time
use screws, nuts, and seals, which must be replaced or installed (according to the ISTA repair
instructions/ETK/AIR), are to be selected from the Electronic Parts Catalog, and/or other approved BMW
Group’s resources according to the respective vehicle type. Invoiced these items separately under the
Repair Code listed in this bulletin.
CLAIM INFORMATION
Reimbursement for this Action will be via normal claim entry utilizing the applicable work package
information below and the part numbers listed above.
Repair
Code:
0024770100
Gxx Replace flywheel
Below are the special flat rate labor operation code choices for this action.
Completion before the first vehicle delivery to a customer (New in-stock/No in-service date), or the
vehicle is already in the workshop for another reason and/or repair.
Work Pkg
#1
Labor
Operation
Description (Plusposition)
Labor Allowance
00 77 870
Replacing the flywheel, includes Carrying out
vehicle test (00 00 556/61 21 528, 24 and 24 00
603, Checking/topping up the oil level in the
automatic transmission
As applicable
Or:
The vehicle arrives at your center and this Action shows open (No other Main work will be performed
or claimed during this workshop visit).
Work Pkg
#2
Labor
Operation
Description (Main work)
Labor Allowance
00 77 276
Replacing the flywheel, includes Carrying out
vehicle test (00 00 006/61 21 528, 24 and 24 00
603, Checking/topping up the oil level in the
automatic transmission
As applicable
Only one of the flat rate labor operation codes listed above can be used for claim submission and reimbursement. Also, only
one Main work flat rate labor operation code can be claimed per workshop visit.
Claim Repair Comments
Only reference the SIB number and the work package (Pkg) number performed in the technician’s RO notes and in the claim
comments (For example: B11 09 24 WP 1), unless otherwise required by State law.
Sublet – Bulk Supply Materials (RO and Claim Comments Required)
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Sublet Code 4
11 09 24_DELIVERY STOP: REPLACE THE DUAL-MASS FLYWHEEL
Reimbursement for the repair-related bulk supply material
(Do not use the BMW part number for claim submission)
Up to $50.00
Sublet reimbursement calculation for claiming the applicable repair-related bulk supply material (BMW part
number) is at the dealer net (DN) price for the full or proportional quantity used plus your center’s handling.
Enter this material cost in sublet and itemize the amount on the repair order and in claim comment section.
BMW Group’s AIR Application Resource for Flat Rate Labor Operation Codes
To obtain the corresponding flat rate unit (FRU) allowance information from the BMW Group AIR application
resource, start by entering the Chassis Number (last seven (7) characters of the VIN), and click on the
“Search” icon. If the “Vehicle Selection” window displays two or more model possible vehicle choices, select
the applicable Model, or enter the full VIN (17 characters) instead to proceed. Click on the “Flat Rate Units”
button and enter a flat rate labor operation code number “without spaces” in the field to the right, click on the
“Search” icon to display the corresponding listing of “Flat rate unit group details” that are available and their
corresponding FRU allowances.
Alternative Mobility Solution (AMS) for Vehicle Owners (RO and Claim Comments Required)
This Action’s repair qualifies for Alternative Mobility Solution (AMS) expense reimbursement, claim this item
under the Defect Code noted above as follows:
Sublet Code 2 - Itemize the AMS sublet amount on the repair order and in the claim comment section.
Please refer to SI B01 29 16 for additional information.
FEEDBACK REGARDING THIS BULLETIN
Technical Feedback
Warranty Feedback
Parts Feedback
To submit feedback for the technical topic of this bulletin: Submit your
feedback in the rating box at the top of this bulletin
To submit feedback for the CLAIMS section of this bulletin: Submit an IDS
ticket to the Warranty Department, or use the chat available in the
Warranty Documentation Portal
To submit feedback for the PARTS section of this bulletin: Submit an IDS
ticket to the Parts Department
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11 09 24_DELIVERY STOP: REPLACE THE DUAL-MASS FLYWHEEL
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TSB/Document ID: B110924
Replacement Service Bulletin Number:
MFR Communication Date: 2025-01-15
MFR Internal Campaign ID/Software Version: 0024770100
Communication Type: Service Campaign
NHTSA Components: POWER TRAIN
MFR Component System:
MFR Component Subsystem:
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