NHTSA ID Number: 11012970
Manufacturer Communication Number: PIT6291C
TSB/Document Date: 2025-01-20
Summary
This Preliminary information communicates some normal operational tips on trucks build a new feature power assisted doors.
Bulletin No.: PIT6291C
Published date: 01/17/2025
Preliminary Information
PIT6291C Informational Tips On Power Assisted Door Opening And
Closing Operation
Models
Brand:
Model:
Model Years:
Cadillac Escalade
2025
Cadillac Escalade ESV 2025
VIN:
Engine: Transmissions:
from to
All
All All
All
All
All All
All
Involved Region or
Country
North America
Additional Options
(RPO)
RPO APD with R6W Power Assisted Doors
Condition
This PI is to provide some operational information to
help understand vehicles equipped with power assist
doors RPO APD with R6W.
Cause
New feature.
Correction:
- Vehicles with RPO APD along with R6W CURRENTLY only have power assisted
door opening and closing, they do NOT have fully automatic power opening and
closing doors. This means the door must be physically opened and closed, but
the power assist will aid in making it easier to open and close the doors.
- Power assisted doors include a motorized door check-link assembly that
provides some limited assist as you open and close the door. The motorized
door check-link assembly also acts as the door check link to hold the door in
position when open, but unlike a manual door with two detent positions you
will have infinite detent positions. When the door is opened the motorized
door check link assembly will hold the door in any position that you stop the
door in. When the door is being held in an open position, if the door needs to
be moved further open or closed you must apply some additional effort to
overcome the motorized door check-link and then the door will move with
assist. This is normal operation, and no repairs should be made.
- The door opening and closing will feel differently on trucks built with power
assisted doors (APD with R6W) when compared to a truck without RPO APD.
Also, the power assisted front doors will feel differently than the power
assisted rear doors because of the size and proportion of the door. This is
normal. In the event of a customer complaint regarding door opening and
closing efforts a comparison can be made between the front left to the front
right door. Also, the same applies for the rear doors, but the front door effort
should not be compared to the rear door effort. If an issue is found with the
door effort, then contact the TAC 2025 T1 SUV Action Center for additional
information.
- A customer may comment that the doors are not closing/ cinching directly to
primary in comparison to a traditional, non-powered door. The cinch may vary
from door to door even on the same vehicle, some closing completely to
primary and some closing to secondary, and then fully closing to
primary. Variation of cinching from door to door on the same vehicle is
expected depending on various conditions and build variables. The doors may
close directly to primary, other times the door may go to secondary, then fully
closed. Depending on the environment and how the door was closed, the doors
may attempt to cinch in which the striker is not completely aligned, resulting in
the door moving slightly in the opening/ closing direction prior to cinching to
ensure the door is fully closed/ cinched.
- Do not attempt to reprogram the doors or vehicle unless there is a repeatable
current DTC.
- If history DTC's are present and there are no specific door issues do not
attempt a repair.
Version History
Version
4
Modified
11/22/2024 - Created on.
11/26/2024- Updates to title, condition and
correction sections
12/17/2024 - Updated Administrative Details.
01/17/2025 - Update to the correction
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TSB/Document ID: PIT6291C
Replacement Service Bulletin Number:
MFR Communication Date: 2025-01-17
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: UNKNOWN OR OTHER
MFR Component System:
MFR Component Subsystem:
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