NHTSA ID Number: 11012731
Manufacturer Communication Number: T-SB-0112-24
TSB/Document Date: 2025-01-09
Summary
Some 2018 – 2021 model year Toyota
vehicles equipped with an A25A-FKS, A25A-FXS, or M20A-FKS engine may exhibit a condition in which an “Engine Maintenance Required” message is displayed in the Multi-Information Display (MID). Additionally, the vehicle will exhibit DTC(s) P268111 (Engine Coolant Bypass Valve Circuit Short to Ground) and/or P268115 (Engine Coolant Bypass Valve Circuit Short to Battery or Open).
T-SB-0112-24
December 5, 2024
Engine Maintenance Required Message with DTC(s)
P268111 and/or P268115
Service
Category
Engine/Hybrid System
Section
Cooling
Market USA and
Mexico
Applicability
YEAR(S)
MODEL(S)
2019 - 2021
Avalon HV, Corolla, Corolla
Hatchback, RAV4, RAV4 HV
2021
Avalon, RAV4 Prime, Sienna
HV, Venza HV
2018 - 2021
Camry, Camry HV
2020 - 2021
Highlander HV
ADDITIONAL INFORMATION
Introduction
Some 2018 – 2021 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, or
M20A-FKS engine may exhibit a condition in which an “Engine Maintenance Required” message is
displayed in the Multi-Information Display (MID). Additionally, the vehicle will exhibit DTC(s)
P268111 (Engine Coolant Bypass Valve Circuit Short to Ground) and/or P268115 (Engine Coolant
Bypass Valve Circuit Short to Battery or Open). Follow the Repair Procedure in this bulletin to
address this condition.
© 2024 Toyota Motor Sales, USA
Page 1 of 6
T-SB-0112-24
December 5, 2024
Page 2 of 6
Engine Maintenance Required Message with DTC(s) P268111 and/or P268115
Warranty Information
NOTE
Refer to Campaign Publication 24TE04 for warranty applicability and claim filing instructions.
Parts Information
PART NUMBER
MODEL
PREVIOUS
NEW
Corolla
Corolla Hatchback
16671-F2010
16671-F2030
Avalon HV
Camry HV
RAV4
16260-F0010
16260-F0300
Avalon
Camry
RAV4 HV
Venza HV
16260-F0021
16260-F0310
Highlander HV
Sienna HV
16260-F0100
16260-F0330
Sienna HV (Mexico Spec)
16260-F0140
16260-F0340
All
00272-SLLC2
PART NAME
QTY
Valve, Water
1
Hose Assy, Water By-Pass, No. 1
1
Coolant – Super Long Life
1
NOTE
Parts are vehicle specific. Do NOT order ALL parts listed in this table.
© 2024 Toyota Motor Sales, USA
T-SB-0112-24
December 5, 2024
Page 3 of 6
Engine Maintenance Required Message with DTC(s) P268111 and/or P268115
Required Tools & Equipment
REQUIRED EQUIPMENT
SUPPLIER
PART NUMBER
Techstream ADVi*
Techstream 2.0
Techstream Lite
QTY
TSADVUNIT
ADE
Techstream Lite (Green Cable)
TS2UNIT
TSLITEPDLR01
TSLP2DLR01
*Essential SST.
NOTE
Only ONE of the Techstream units listed above is required.
GTS+ Software version 2024.03.004.02 or later is required.
Additional Techstream units may be ordered by calling Approved Dealer Equipment (ADE)
at 1-800-368-6787 or by visiting TIS – Diagnostics – Tools & Equipment – Techstream Order Portal.
Repair Procedure
1. Confirm the condition exists.
Is the “Engine Maintenance Required” message displayed in the MID?
YES — Continue to step 2.
NO — This bulletin does NOT apply. Continue diagnosis using the applicable
Repair Manual.
2. Using GTS+, perform a Health Check and inspect for ANY of the following DTCs:
P268111 – Engine Coolant Bypass Valve Circuit Short to Ground
P268115 – Engine Coolant Bypass Valve Circuit Short to Battery or Open
Does this vehicle contain ANY of the above listed DTCs?
YES — Continue to step 3.
NO — This bulletin does NOT apply. Continue diagnosis using the applicable
Repair Manual.
3. Is the vehicle a Corolla or a Corolla Hatchback?
YES — Go to step 5.
NO — Continue to step 4.
© 2024 Toyota Motor Sales, USA
1
T-SB-0112-24
December 5, 2024
Page 4 of 6
Engine Maintenance Required Message with DTC(s) P268111 and/or P268115
Repair Procedure (continued)
4. Is the vehicle an Avalon, Avalon HV, Camry, Camry HV, Highlander HV, RAV4,
RAV4 HV, RAV4 Prime, Sienna HV, or a Venza HV?
YES — Go to step 6.
NO — This bulletin does NOT apply. Continue diagnosis using the applicable
Repair Manual.
5. Remove and replace the water valve.
A. Remove the water valve.
Refer to TIS, applicable model and model year Repair Manual:
2019 Corolla and Corolla Hatchback:
Engine / Hybrid System – M20A-FKS (Cooling) –
Flow Shutting Valve (for Heater) – Removal
2020 (01/2019 – 03/2019) Corolla and Corolla Hatchback:
Engine / Hybrid System – M20A-FKS (Cooling) –
Flow Shutting Valve (for Heater) – Removal
2020 (03/2019 – 09/2019) Corolla and Corolla Hatchback:
Engine / Hybrid System – M20A-FKS (Cooling) –
Flow Shutting Valve (for Heater) – Removal
2020 – 2021 (09/2019 – 09/2022) Corolla and Corolla Hatchback:
Engine / Hybrid System – M20A-FKS (Cooling) –
Flow Shutting Valve (for Heater) – Removal
B. Install the NEW water valve.
Refer to TIS, applicable model and model year Repair Manual:
2019 – 2020 (06/2018 – 09/2019) Corolla and Corolla Hatchback:
Engine / Hybrid System – M20A-FKS (Cooling) –
Flow Shutting Valve (for Heater) – Installation
2020 – 2021 (09/2019 – 09/2022) Corolla and Corolla Hatchback:
Engine / Hybrid System – M20A-FKS (Cooling) –
Flow Shutting Valve (for Heater) – Installation
C. Go to step 7.
© 2024 Toyota Motor Sales, USA
T-SB-0112-24
December 5, 2024
Page 5 of 6
Engine Maintenance Required Message with DTC(s) P268111 and/or P268115
Repair Procedure (continued)
6. Remove and replace the water bypass valve hose assembly No. 1.
A. Remove the water bypass valve hose assembly No. 1.
Refer to TIS, applicable model and model year Repair Manual:
2021 Avalon:
Engine / Hybrid System – A25A-FKS (Cooling) –
Flow Shutting Valve (for Heater) – Removal
2019 – 2021 Avalon HV:
Engine / Hybrid System – A25A-FXS (Cooling) – Flow Shutting Valve – Removal
2018 – 2020 / 2021 Camry:
Engine / Hybrid System – A25A-FXS (Cooling) –
Flow Shutting Valve (for Heater) – Removal
2018 – 2020 / 2021 Camry HV:
Engine / Hybrid System – A25A-FKS (Cooling) –Flow Shutting Valve – Removal
2020 – 2021 Highlander HV:
Engine / Hybrid System – A25A-FXS (Cooling) – Flow Shutting Valve – Removal
2019 / 2020 / 2021 RAV4:
Engine / Hybrid System – A25A-FKS (Cooling) –
Flow Shutting Valve (for Heater) – Removal
2019 (11/2018 – 02/2019) RAV4 HV:
Engine / Hybrid System – A25A-FXS (Cooling) – Flow Shutting Valve – Removal
2019 (02/2019 – 10/2019) RAV4 HV:
Engine / Hybrid System – A25A-FXS (Cooling) – Flow Shutting Valve – Removal
2020 / 2021 RAV4 HV:
Engine / Hybrid System – A25A-FXS (Cooling) – Flow Shutting Valve – Removal
2021 RAV4 Prime:
Engine / Hybrid System – A25A-FXS (Cooling) – Flow Shutting Valve – Removal
2021 Sienna HV:
Engine / Hybrid System – A25A-FXS (Cooling) – Flow Shutting Valve – Removal
2021 Venza HV:
Engine / Hybrid System – A25A-FXS (Cooling) – Flow Shutting Valve – Removal
© 2024 Toyota Motor Sales, USA
T-SB-0112-24
December 5, 2024
Page 6 of 6
Engine Maintenance Required Message with DTC(s) P268111 and/or P268115
Repair Procedure (continued)
B. Install the NEW water bypass valve hose assembly No. 1.
Refer to TIS, applicable model and model year Repair Manual:
2021 Avalon:
Engine / Hybrid System – A25A-FKS (Cooling) –
Flow Shutting Valve (for Heater) – Installation
2019 – 2021 Avalon HV:
Engine / Hybrid System – A25A-FXS (Cooling) – Flow Shutting Valve – Installation
2018 – 2021 Camry:
Engine / Hybrid System – A25A-FKS (Cooling) –
Flow Shutting Valve (for Heater) – Installation
2018 – 2021 Camry HV:
Engine / Hybrid System – A25A-FXS (Cooling) – Flow Shutting Valve – Installation
2020 – 2021 Highlander HV:
Engine / Hybrid System – A25A-FXS (Cooling) – Flow Shutting Valve – Installation
2019 – 2021 RAV4:
Engine / Hybrid System – A25A-FKS (Cooling) –
Flow Shutting Valve (for Heater) – Installation
2019 – 2020 / 2021 RAV4 HV:
Engine / Hybrid System – A25A-FXS (Cooling) – Flow Shutting Valve – Installation
2021 RAV4 Prime:
Engine / Hybrid System – A25A-FXS (Cooling) – Flow Shutting Valve – Installation
2021 Sienna HV:
Engine / Hybrid System – A25A-FXS (Cooling) – Flow Shutting Valve – Installation
2021 Venza HV:
Engine / Hybrid System – A25A-FXS (Cooling) – Flow Shutting Valve – Installation
C. Continue to step 7.
7. Using GTS+, clear ANY DTCs and test-drive the vehicle to confirm the condition has
been resolved.
© 2024 Toyota Motor Sales, USA
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TSB/Document ID: T-SB-0112-24
Replacement Service Bulletin Number:
MFR Communication Date: 2024-12-05
MFR Internal Campaign ID/Software Version: T-SB-0112-24
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ENGINE
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