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NHTSA ID Number: 11012711

Manufacturer Communication Number: 24-TPPL-12

TSB/Document Date: 2025-01-09


Summary

Notice of complaints of counterfeit filters and filter kits


24-TPPL-12
December 18, 2024
Page 1 of 3
TO:

Global Distributor Principals
Global General Parts Managers
Global Branch Parts Managers
Global Parts Managers
Global Direct Dealers

SUBJECT:

Counterfeit Filter Awareness

Introduction
Allison Transmission has identified several counterfeit filters and filter kits for 3000 Series™ and 4000 Series™
transmissions. The filters are marked with Allison part numbers and trademarks and are sold in packaging nearly
identical to that used for Allison Genuine Filters. The filters appear to have originated in China where it is difficult
to prevent counterfeiting. The filters are not manufactured to Allison specifications and, if installed, could fail,
causing serious damage to the transmission.
To aid in identifying counterfeit filters, a comparison of an Allison Genuine and a counterfeit P/N 29558328
Twin Filter Kit is provided below. Counterfeits are not limited to this part number. Differences shown are not
comprehensive and counterfeit filters may change over time to become less identifiable.
If you suspect that a filter may be counterfeit, please retain the filter and immediately notify your Allison customer
support representative.
Allison Genuine

Counterfeit

Seam is not welded, Matte finish

Welded seam, Glossy finish

KS / PP9263EN

xi44399

Copyright © 2024 Allison Transmission, Inc. All Rights Reserved.

24-TPPL-12
December 18, 2024
Page 2 of 3

Allison Genuine

Counterfeit

Narrow bold font, Print inboard from edge

Wide thin font, Print near edge

Mesh bonded with adhesive at seam

Mesh attached with metal clip at seam

Clean cut, Gloss gasket material, Printing on one side,
Distinctive straight edge

Rough tears on edges, Matte paper-like gasket material, No
printing, No straight edge

Copyright © 2024 Allison Transmission, Inc. All Rights Reserved.

24-TPPL-12
December 18, 2024
Page 3 of 3

Allison Genuine

Counterfeit

Copy of Allison Instruction Sheet publication, Identical to
document posted on Allison HUB

No Allison letterhead, Missing lines and headers separating
sections

Glossy finish on box, Light grey stripe in upper right corner,
Properly formatted address including back slash

Matte finish on box, Dark grey stripe in upper right corner,
Address missing spaces and includes a forward slash

Copyright © 2024 Allison Transmission, Inc. All Rights Reserved.

1

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TSB/Document ID: 24-TPPL-12

Replacement Service Bulletin Number:

MFR Communication Date: 2024-12-19

MFR Internal Campaign ID/Software Version:

Communication Type: Other

NHTSA Components: POWER TRAIN

MFR Component System: Transmission

MFR Component Subsystem:


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