NHTSA ID Number: 11012649
Manufacturer Communication Number: No. 217-24
TSB/Document Date: 2025-01-08
Summary
Technical information on ARB0 - reprogramming central computer
Back to the programming sequence ⇒ Technical Information '9X00IN for the central computer (PCM) and
re-programming other control units'
Overview of order numbers for Owner's Manual
Information
Effective immediately, only use the Owner's Manuals with order number WKD Y1A 03 y xx 25 for the
vehicles assigned to the campaign. These reflect the technical status of the vehicles following the software
update.
The order numbers for the various language versions of the updated Owner's Manual are provided in the
following table. You can order the Owner's Manual in the quantity you need using the standard ordering
process.
Dec 19, 2024
Page 12 of 18
AfterSales
Service
Technical Information
217/24 ENU
ARB8
9
All markets except Germany were automatically supplied with the new Owner's Manual in advance.
Information
A blank or re-writable USB storage medium is additionally required for installation of the onboard Owner's
Manual.
Parts Info:
Order No.
Designation
- Language
Ordering via
PROS
(Arvato)
Importer
On-board Owner's
Manual
WKDY1A03B2125
Owner's Manual
- English - US
■
■
WKDY1A03B3125
Owner's Manual
- French (Canada)
■
■
Back to the programming sequence ⇒ Technical Information '9X00IN for the central computer (PCM) and
re-programming other control units'
Additional instructions if programming is aborted
Information
If individual programming or rework steps could not be carried out correctly, see Workshop Manual for the
basic procedure for control unit programming using the PIWIS Tester ⇒ Workshop Manual '9X00IN Basic
instructions and procedure for control unit programming using the PIWIS Tester - section on “Fault finding”'. :
In the event of a fault, logging must always be created during programming using •Ctrl“ and •L“ using the
PIWIS Tester.
Porsche
AG programmed approx. 100 vehicles before the campaign was published as part of an internal pilot
project; not one single control unit had to be replaced in the vehicles.
As a general rule, if aborted during programming, programming must be continued. The entire sequence can
be started again at any time using the campaign code. The control unit that has already been programmed is
skipped or programming is started via the integration test.
You will also find further information and instructions specifically for the VR19.0.1 update in the table below:
AfterSales
Dec 19, 2024
Page 13 of 18
9
Service
ARB8
Work
Procedure:
Technical Information
ENU 217/24
Control unit:
Situation:
Action:
Cancelling individual control
units:
One or more control units cannot
be programmed or can no longer
be accessed
•
•
•
•
•
Error message DoIP switchover:
There is no DoIP switchover
•
•
•
•
•
•
Chassis control
The control unit for chassis
control aborts during
programming but reports the
correct software version
Airbag cannot be locked
Dec 19, 2024
Page 14 of 18
AfterSales
•
Check whether the control
unit can be accessed using
the PIWIS Tester or if bus idle
does not have to be carried
out
Control unit still not
accessible –> Remove fuse
for control unit –> Ignition on
–> Ignition off –> Re-insert
fuse
Control unit still not
accessible –> Disconnect
battery overnight
Check whether the control
unit is accessible
Carry out programming
individually using integration
test •F3“ in the control unit
overview
Switch off VCI and try again
(do not operate VCI via WiFi)
Use a different VCI
Use another PIWIS Tester
Check the PINs on OBD
socket
Checking fuses of OBD
socket
Check Ethernet lines
between OBD socket
and gateway (resistance
measurement)
Enter campaign code
EFP_J1_OW in the
Additional menu. This
programs the control unit
again
Service
Technical Information
Head-up display
217/24 ENU
The head-up display control unit
cannot be reached
•
•
OTA control unit
Programming aborted
•
•
ARB8
9
Pull out fuse for head-up
display control unit –>
Remove fuse for control unit
–> Ignition on –> Ignition off
–> Re-insert fuse
Carry out programming
individually using the
integration test (•F3“ in
the control unit overview
Remove fuses from the OTA
control unit. Use the PIWIS
Tester to check whether
the OTA control unit can be
reached in order to check
whether the correct fuse
was removed (multiple fuses
installed for the OTA control
unit)
Restart programming via
Serv.-sales and breakdown
control
OTA control unit
Error message "Checksum
incorrect"
Reset the ORU warning, then
restart programming via
Serv.-sales and breakdown control
Rear end electronics
An error message appears on the
PIWIS Tester when programming
the rear end electronics
•
•
The central computer freezes
while loading
AfterSales
•
•
There can only be one
remote control in the
vehicle; this must be at the
position as described in
the ⇒ Workshop Manual
'9X00IN Basic Instructions
and Procedure for Control
Unit Programming Using
the PIWIS Tester' in the
Workshop Manual
If the sequence still stops:
Check whether the remote
control battery has sufficient
voltage
Restart sequence 2
Perform the PCM factory
reset using the guided PIWIS
Tester procedure
Dec 19, 2024
Page 15 of 18
9
Service
ARB8
Technical Information
ENU 217/24
Central computer (PCM)
The central computer control
unit cannot be accessed
•
Pull out fuse for central
computer control unit –>
Remove fuse for control unit
–> Ignition on –> Ignition off
–> Re-insert fuse
Central computer (PCM)
No start of programming
•
Programming is started
via the additional menu
and not in the central
computer (PCM) control unit
under Service / Repairs as
described in the TI
Central computer (PCM)
Programming is not started or
programming is interrupted
•
For other topics that are not
listed in the TI, a PRMS ticket
must be created before
replacing the PCM system
Log in to PPN
Electronic Owner's Manual
cannot be installed due to a
faulty Internet connection
•
Always proceed as described
in the work procedure!
After the PCM update,
the diagnostics must be
completely closed before the
electronic Owner's Manual
can be installed using the
PIWIS Tester
Parking brake position lost after
coding
Read the information on the
instrument cluster and follow the
instructions on the central display:
Parking brake (PSM)
•
•
•
•
Press footbrake completely
Move selector lever to "N"
and wait 5 seconds
After waiting for 5 seconds,
operate the parking brake
If the "Brake" warning light on the
instrument cluster still comes on,
perform calibration again and wait
for longer
High-voltage converter, BMCe
Dec 19, 2024
Page 16 of 18
Programming aborted
AfterSales
If only individual control units are
programmed, this can result in
programming being aborted. In
this case, the system must be
disconnected from the power
supply and the programming must
be carried out again.
Service
Technical Information
217/24 ENU
ARB8
SoC display
SoC is not displayed
•
Central computer control unit
(PCM) – Sequence 3 (valid only
for China)
Programming could not be
completed successfully
Repeat sequence 3
Navigation databases
Error message "Invalid USB
sticks"
Remove and plug the USB
stick back in, and repeat the
programming process.
9
Switch off ignition ->
Remove fuse for the OBC ->
Switch on ignition -> Switch
off ignition -> Re-insert fuse
-> Erase fault memory
Back to the programming sequence ⇒ Technical Information '9X00IN for the central computer (PCM) and
re-programming other control units'
Checklist
Checklist:
Work step:
Scope:
The checklist only refers to campaign ARB8. A different checklist or another
campaign must not be used.
1. Battery charger set to charging mode?
All
2. Original remote control in emergency start tray (position noted)?
All
3. Internet connection for PIWIS Tester active?
All
4. Vehicle Analysis Log created?
All
5. Sequence 1 performed?
All
6. Battery charger switched off and on before programming?
All
7. Select the Guest account from the central display (PCM) and activate Privacy
mode?
All
8. Sequence 2 performed?
All
9. Rework performed in the vehicle?
All
10. Bus idle performed for 5 minutes?
All
11. Fault memory deleted?
All
12. Integration test performed (at least 3 times in case of a deviation)?
All
13. Result of the integration test fault-free?
All
14. Vehicle Analysis Log created?
All
15. Owner's Manual replaced?
All
AfterSales
Completed:
Dec 19, 2024
Page 17 of 18
9
Service
ARB8
Technical Information
ENU 217/24
16. Campaign entered in the Warranty and Maintenance logbook?
All
VIN:
Dealer number
Return to introduction ⇒ Technical Information '9X00IN Introduction'
Important Notice: Technical Bulletins issued by Porsche
Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training courses. They are
written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche
special tools may be necessary in
order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the safe operation of your vehicle, and
may endanger the people working on it. Properly trained Porsche technicians have the equipment, tools, safety instructions, and know-how to do the job properly and safely. Part numbers listed in these bulletins
are for reference only. The work procedures updated electronically in the Porsche
PIWIS diagnostic and testing device take precedence and, in the event of a discrepancy, the work procedures in the PIWIS Tester
are the ones that must be followed.
© 2024 Porsche
Cars North America, Inc.
Dec 19, 2024
Page 18 of 18
AfterSales
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TSB/Document ID: No. 217-24
Replacement Service Bulletin Number:
MFR Communication Date: 2024-12-19
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
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