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NHTSA ID Number: 11012541

Manufacturer Communication Number: Circular 06XG

TSB/Document Date: 2025-01-07


Summary

There may be an unfavorable software configuration within the body control module (HCP4) architecture. As a result, it may sometimes not be possible to unlock the vehicle from the outside. A software update will be carried out to correct the issue.


STOP!
When flashing the Q6 e-Tron and all future AudieBay logo models, ensure that port 8080 on your diagnostic
device is enabled for incoming TCP connections. Please contact your local IT administrator as needed.
If there are any support-related queries, please contact ODIS service support. The relevant firewall
settings can be found in the table below.
See communication in Elsa2Go Service References: Diagnostic Device Hardware & Windows ®,
Number: AHW-24-09 / Subject: VAS Diagnostic Device Firewall Settings / Date: December 18, 2024.
Configuration:

Communication between ODIS service and TCP port 8080

Direction:

Inbound

Firewall profile:

Private network

Program path to be
released:

All programs

Protocols & ports:

TCP/Local port/8080

Local IP address:

Any IP address

Remote IP address:

192.168.13.69, 192.168.13.100-192.168.13.254

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2024 Audi of America, Inc. and AudieBay logo Canada. All Rights Reserved.
06XG Page 8 of 14

Step 1 – Establish Flash Preconditions

IMPORTANT!

PAY CLOSE ATTENTION TO THE PRECONDITIONS LISTED BELOW. ENSURE THAT ALL OF THE
PRECONDITIONS ARE MET PRIOR TO STARTING THE FLASH. FAILURE TO ESTABLISH THESE
PRECONDITIONS CAN LEAD TO FLASH FAILURE.

The driver door must remain open for the duration of the flashing procedure.

Before entering the SVM code, check if the current date/time is displayed in the vehicle. If it is not, move the
vehicle to a location where there is GPS reception, or set the date and time manually. If the current date/time
is not displayed, the software update will not be possible, or it will be aborted.

Activate privacy mode by switching the mobile data off:

o

Home screen menu > Settings > Privacy settings > Switch Mobile Data Off.

o

Advise customer that privacy mode has been deactivated and may need to be reactivated.

o

See Appendix A for specific HMI paths.

Switch off the background lighting in the HMI to prevent negative interference:
o

Home screen menu > Vehicle > Lights > Interior lighting > Select the “off” tab at the lower right area of
the screen.

o

See Appendix A for specific HMI paths.

Only one vehicle key is permitted inside the vehicle during the software update. The key must be positioned
on the hazard warning light switch and not in the cupholder.

The sunroof (if equipped) must be in the closed position.

Switch off all consumers, air conditioning, heater blower motor, lights, heated seats, etc.

Connect the -VAS5908- battery charger.

Ensure the latest version of ODIS is downloaded.

Dealership’s internet firewall settings must meet the requirements specified above.

Ensure diagnostic head is connected to ODIS tester via USB cable.

Move selector lever to P.

No additional/other work may be performed on the vehicle for the entire duration of the update.

Proceed to Step 2 once the preconditions have been met.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2024 Audi of America, Inc. and Audi Canada. All Rights Reserved.
06XG Page 9 of 14

Step 2 – Perform SVM via Flash + DoIP
IMPORTANT!
The SVM progress bar may remain at 0% for up to 15 minutes before advancing.
This is normal and not an indication of a failed attempt.
WARNING!
Irreparable damage may occur if the background lighting is not deactivated prior
to starting the software update.

Verify that the ODIS version is 24.3.0 or later. If the current ODIS
version is below 24.3.0, do not start the flash until the scan tool has
been updated to ODIS version 24.3.0 or higher.

Ensure charger is set to charging voltage of 14.8V; voltage shown in
ODIS must be over 14V.

Use operating mode, FLASH.
o

Communication path = DoIP

Select “SVM – Code Input”.

Enter SVM code BLQ6281101H and follow the on-screen prompts.

In the event of a failure and/or interruption during the SVM:

o

Finish the current test plan.

o

Verify all preconditions are met.

o

Perform the SVM again.

If the SVM fails after the second attempt:
o

Send the diagnostic protocol online.

o

Submit an ODIS feedback.

o

Do not perform the SVM again or attempt any other repairs.

o

Create a TAC web ticket for further assistance.

Switch the ignition off and on again after performing the update (before
exiting the flash program).

Ensure the diagnostic log is sent to GFF Paperless after completion.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2024 Audi of America, Inc. and AudieBay logo Canada. All Rights Reserved.
06XG Page 10 of 14

Perform a bus sleep cycle for at least 5 minutes:
o

Switch off the ignition.

o

Turn off the hazards (if switched on).

o

Remove diagnosis interface from the vehicle diagnosis connection.

o

Remove battery charger from the 12V battery.

o

Close front and rear lid as well as all doors.

o

Lock vehicle.

o

Move vehicle key (remote control) at least 20 meters away from the vehicle.

o

Wait at least 5 minutes until the vehicle is in bus silence.

o

Then unlock vehicle again.

o

Connect and switch on battery charger.

o

Insert diagnosis interface on vehicle diagnosis connection.

o

Switch on the ignition.

o

Place a vehicle key (remote control) on the hazard switch located on top of the center console and not
in the cupholder.

Proceed to Step 3 once the bus sleep procedure is complete.

Step 3 – Post Flash Procedures

Perform a road test/calibration drive at a speed above 25 mph (40 km/h).

Scan the vehicle using GFF.

Erase the entire event memory.

If equipped, initialize the sunroof and sunshade using Guided Functions of
DA 00CA.

o

Sunshade: DA 00CA > Guided Functions > V758 – Sunshade motor
– No basic setting.

o

Sunroof Motor: DA 00CA > Guided Functions > V1 – Sunroof Motor
– No basic setting.

Check and adjust the tire pressures. Initialize the TPMS system via the HMI.
o

Home screen menu > Vehicle > Service > Store Tire Pressure.

o

See Appendix A for specific HMI paths.

Deactivate privacy mode (if applicable).

Reactivate background lighting (if applicable).
CAUTION
When performing this road test, the vehicle may momentarily lose acceleration
when the three-phase drive calibrates. Ensure the road test is performed in a
safe manner.

Proceed to Section C

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2024 AudieBay logo of America, Inc. and Audi Canada. All Rights Reserved.
06XG Page 11 of 14

Section C – Campaign Stamp

Once the campaign has been completed, the
technician should stamp the repair order.

Stamps are available for ordering through the
Compliance Label Ordering Portal (item#
AUD4927ENG or AUD4927FRE).

Item#: AUD4927ENG
OR

Item # AUD4927FRE

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized AudieBay logo dealer. 2024 Audi of America, Inc. and Audi Canada. All Rights Reserved.
06XG Page 12 of 14

Appendix A – HMI Paths
Privacy Mode Activation:

Select the “Settings” icon from the
home screen menu.

Select “Privacy settings” .

Turn Mobile data off using the slider .
NOTE

The slider pictured is in the “on” position.

Background Lighting Deactivation:

Select the “Vehicle” icon from the
home screen menu.

Continued on next page

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2024 Audi of America, Inc. and Audi Canada. All Rights Reserved.
06XG Page 13 of 14

Select “Lights” .

Select “Interior lighting” .

Turn the background lighting off by using the
“OFF” button .

Storing TPMS settings:

Select the “Vehicle” icon from the home
screen menu.

Select “Service”

Select “Store tire pressure”

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2024 Audi of America, Inc. and Audi Canada. All Rights Reserved.
06XG Page 14 of 14

12

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TSB/Document ID: Circular 06XG

Replacement Service Bulletin Number:

MFR Communication Date: 2024-12-20

MFR Internal Campaign ID/Software Version: 06XG

Communication Type: Service Campaign

NHTSA Components: UNKNOWN OR OTHER

MFR Component System:

MFR Component Subsystem:


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