Technical Service Bulletin
44 Wheel alignment
44 24 09 2056386/10 December 6, 2024. Supersedes Technical Service Bulletin Group 44 number 23-99 dated
April 19, 2023 for reasons listed below.
Model(s)

Year

VIN Range

Vehicle-Specific Equipment

All Audi Vehicles

2010 - 2025

All

Not Applicable

Condition
REVISION HISTORY
Revision

Date

Purpose

10

-

Revised Warranty (Updated Information)
Revised Condition (Updated Information)
Revised Service (Updated Information)

9

04/19/2023

Revised Service (Updated Procedure)

8

04/18/2023

Revised header (Added Model Year)
Revised Service (Updated Procedure)

Customer states:
•

The steering wheel is not straight.

And/or
•

The steering wheel is not straight when driving in a straight line.

And/or
•

When driving the vehicle pulls to the left or right.

And/or
•

When driving straight ahead, vehicle pulls to the left or right.

And/or
•

When driving, the vehicle pulls to the left or the right although the steering wheel is in the straight ahead
position.

Workshop findings:
Before performing wheel alignment, it is essential to perform a test drive together with the customer. Take the
driving when the customer notices the issue and can demonstrate it to you. Switch off the lane departure warning
and any other driver assist systems which are fitted which could affect the vehicle`s straight line running.
Make sure that your hands remain in the steering wheel at all times during the road test. No vehicle will drive
longer distances in a straight line if both hands are removed from steering wheel.

© 2024 Audi of America, Inc.
Internal

Page 1 of 9

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
Check whether the vehicle follows the camber of the road surface towards the left or right. The road surface may
have an outwards slope for drainage purposes.
This may mean that it is necessary to steer slight against the slope. This can create the impression that the
steering wheel is not straight.
Before the road test, check tire pressures and inspect the profiles and running surfaces for any irregularities.

Technical Background 1
Complaints regarding suspension which are not caused by a fault for which the manufacturer is responsible
cannot be billed under warranty.
For the reasons specified above, wheel alignment can therefore only be billed under warranty if specific
conditions are fulfilled.
Deviations of ±2° in the steering wheel position are within the permitted tolerances for the individual toe
settings and therefore do not constitute a fault.
When assessing the customer statement “the steering wheel is not straight”, make sure that the steering
column is in the top position and is pushed as far as it will go toward the dash panel.
If the steering wheel/steering column is in a different position, there may be a misalignment within the tolerance of
±2°.
Background: When setting the axle geometry in production, this position is selected to reduce the influence of the
movement of the steering shaft joints on the steering wheel position.

During the production of Audi vehicles, only the total toe is considered and adjusted during the preassembly of the rear axle. During a workshop visit, if the total toe is OK but one of the individual toe
settings on the rear axles is not OK, this is not a valid reason to perform wheel alignment under
warranty.
Below are some examples of the Steering wheel off center by 2° to the left and 2° to the right. (Figures 1 to 5).

© 2024 Audi of America, Inc.
Internal

Page 2 of 9

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin

© 2024 Audi of America, Inc.
Internal

Page 3 of 9

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin

© 2024 Audi of America, Inc.
Internal

Page 4 of 9

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin

© 2024 Audi of America, Inc.
Internal

Page 5 of 9

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin

© 2024 Audi of America, Inc.
Internal

Page 6 of 9

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin

Figures 1 to 5: Examples of Steering wheel off center by 2°to the left and 2°to the right with VAS 6458
and VAS 6826 installed.

Production Solution
Not applicable.

Service
Before every wheel alignment, proceed as follows:
1. Perform a road test to reproduce the complaint.
2. Pay attention to the road camber during the road test as this has a considerable effect on vehicle handling.
The vehicle will always tend to try to follow it.
3. Always hold the steering wheel with both hands; never attempt to assess whether the vehicle travels in a
straight line by taking your hands off the steering wheel. It is not possible to perform an assessment in this
way due to the low friction of the axle components and the design of the steering rack.
© 2024 Audi of America, Inc.
Internal

Page 7 of 9

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
4. If the vehicle pulls to one side when accelerating or braking, this can also be caused by the tires.
5. Review the complaint according to Elsa at Repair Manual, Chassis >> Suspension, Wheels, Steering >> 44
Wheels, Tires, Wheel Alignment.
6. Use steering wheel scale VAS 6826 if available.
7. Check/Update the software version of the wheel alignment computer before every wheel alignment.
8. Perform a wheel alignment only after excluding all other factors.
9. Perform an initial measurement during which you align the individual toe settings of the front wheels by
turning the steering wheel.
10. Take a photo of the misalignment of the steering wheel with the steering wheel scales attached.
11. Save the measurements and give this document an appropriate name (Ex: VIN + Initial measurements).
12. Now straighten the steering wheel and measure the individual toe values.
13. Also save these measurements and give this document an appropriate name (EX: VIN + Final
measurements).
14. Upload all documents related to the VIN to DOC-IT.

Warranty
This TSB is informational only and not applicable to any Audi Warranty.

Required Parts and Tools
Tool Number

Tool Description

VAS 6458

Steering Wheel scale

VAS 6826

Steering Wheel Scale

VAS 61XX

Vehicle Diagnostic Tester

Additional Information
All part and service references provided in this TSB (2056386) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2024 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

© 2024 Audi of America, Inc.
Internal

Page 8 of 9

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin

© 2024 Audi of America, Inc.
Internal

Page 9 of 9

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.