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NHTSA ID Number: 11012111

Manufacturer Communication Number: B011824

TSB/Document Date: 2025-01-02


Summary

The Telematics Control Units (TCU) Internal Emergency (Backup) Battery for defects in materials and/or workmanship has been extended to 6 years without mileage limitation, as determined from the vehicles original first in-service / delivery date.


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TSB/Document ID: B011824

Replacement Service Bulletin Number:

MFR Communication Date: 2024-12-31

MFR Internal Campaign ID/Software Version: 8410900300

Communication Type: Warranty Program/Extension

NHTSA Components: ELECTRICAL SYSTEM

MFR Component System:

MFR Component Subsystem:


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12/31/24, 4:06 PM

01 18 24_F3X F90 G20 G3X G12 TCU EMERGENCY BATT EXT LTD WTY (ELW) 6 YRS W/O MILEAGE LIMIT

SIB 01 18 24
F3X F90 G20 G3X G12 TCU EMERGENCY BATT EXT LTD WTY (ELW) 6
YRS W/O MILEAGE LIMIT

2024-12-31

MODEL
E-Series

Model Year

Model Description

F30

2018

320i Sedan, 320i xDrive Sedan

F30

2018

328d Sedan, 328d xDrive
Sedan

F30

2018

330e iPerformance

G20

2018 to 2020

330i Sedan, 330i xDrive Sedan

F30

2018

340i Sedan, 340i xDrive Sedan

F36
F36
G30

2019 to 2020
2019 to 2020
2018 to 2019

G30

2018 to 2019

G30

2018 to 2019

G30

2018

G30
F90
G32

2018 to 2019
2018 to 2019
2018 to 2019

430i Coupe, 430i xDrive Coupe
440i Coupe, 440i xDrive Coupe
530i Sedan, 530 xDrive Sedan
530e Sedan, 530e xDrive
Sedan
540i Sedan, 540i xDrive Sedan
540d Sedan, 540d xDrive
Sedan
M550i xDrive Sedan
M5 Sedan
640i xDrive Gran Turismo

G12

2019

740Li Sedan, 740Li xDrive

G12

2019

740Le xDrive Sedan

G12

2019

750Li Sedan, 750Li xDrive
Sedan

G12

2019

M760i xDrive Sedan

G12

2019

ALPINA B7 xDrive

F39
F39
F39

2018 to 2020
2018 to 2020
2019 to 2020

X2 sDrive28i
X2 xDrive28i
X2 M35i

Production Date**
March 15, 2018 to October 08,
2018
March 16, 2018 to October 11,
2018
March 16, 2018 to October 05,
2018
February 22, 2018 to July 24, 2019
March 15, 2018 to October 11,
2018
March 14, 2018 to July 22, 2019
March 15, 2018 to July 08, 2019
March 14, 2018 to June 18, 2019
March 14, 2018 to June 27, 2019
March 13, 2018 to June 25, 2019
March 15, 2018 to June 22, 2018
March 14, 2018 to June 27, 2019
March 14, 2018 to June 27, 2019
March 14, 2018 to June 27, 2019
March 08, 2018 to February 22,
2019
June 18, 2018 to February 14,
2019
March 15, 2018 to February 22,
2019
March 15, 2018 to February 15,
2019
March 29, 2018 to December 18,
2018
March 09, 2018 to July 16, 2019
March 14, 2018 to July 31, 2019
October 11, 2018 to July 12, 2019

Note: The Model information above is for informational purposes only, it is not the only deciding factor, see the
Eligible Vehicles information below.
Eligible Vehicles
To assist you in identifying those vehicles that have this component-specific extended limited warranty (ELW)
coverage ELW, the following Vehicle Comment will show in the VIN-specific Warranty Vehicle Inquiry (WVI).
SI B01 18 24 (RC 84 10 90 03 00): For this vehicle, the Telematics Control Units (TCU)
Internal Emergency (Backup) Battery for defects in materials and/or workmanship has been
extended to 6 years without mileage limitation, as determined from the vehicles original first
in-service / delivery date. This coverage is subject to the same vehicle eligibility
requirements, limitations, and exclusions that apply to the BMWeBay logo New Vehicle Limited
Warranty.

Copyright ©2024 BMWeBay logo of North America, Inc.
about:blank

1/7

12/31/24, 4:06 PM

01 18 24_F3X F90 G20 G3X G12 TCU EMERGENCY BATT EXT LTD WTY (ELW) 6 YRS W/O MILEAGE LIMIT

Note: Before performing a repair and submitting a claim, first confirm that the vehicle has the above Notice of
Extended Limited Warranty coverage in the WVI “Vehicle Comments” section.
If you have ELW eligibility and/or coverage questions, please contact the Warranty department through IDS by
selecting Coverage, Policy, Coding Questions and Mileage Corrections prior to performing any repair.

SITUATION
Component-Specific Extended Limited Warranty (ELW)
For the eligible vehicles, BMWeBay logo of North
America, LLC (BMWeBay logo NA) is extending the
coverage for the vehicle’s Telematics Control
Unit’s (TCU) Emergency (Backup)
Battery (Item # 1) to:
6 years without mileage limitation, as
determined from the vehicle’s original inservice / first delivery date.
This component-specific extended limited warranty
coverage applies to defects in materials or
workmanship.

This coverage applies to the specific vehicle (VIN), the remaining portion of the ELW is transferrable to each
subsequent owner, and it is subject to the same vehicle eligibility requirements, limitations, and exclusion
criteria that applies to the BMWeBay logo New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
Note: This bulletin is notice of a limited warranty extension. This is NOT a notice of a Recall or Service
Action.
There is no immediate repair required unless the BMWeBay logo vehicle is currently experiencing this problem.
Customer Notification Letter
Even though this is NOT a Recall, BMWeBay logo NA is sending VIN-specific customer notification letters.

CAUSE
The vehicle’s Telematics Control Unit’s Internal Emergency (Backup) Battery may not meet BMWeBay logo’s operational
standards because it may have faulty cells and/or its overall performance in varying outside temperature
conditions may be less than what is optimally required.
Should a situation like this occur, it may affect the operation of the vehicle’s Telematics system. If that should
happen, the vehicle’s monitoring system will generate and show the corresponding Check Control Messages
(CCM) in the vehicle’s display, for example:
Emergency system fault

CORRECTION
Follow the instructions in the PROCEDURE section.

PROCEDURE
If a vehicle listed above arrives at your center with the issue described in this Service Information Bulletin,
perform the corresponding diagnosis and when applicable, replace the Telematics Control Unit’s internal
emergency battery as instructed or as determined by the diagnosis.
Replacing the TCU itself and/or other telematic system-related repairs are not covered under this extended
coverage. When applicable, invoiced these items on the repair order separately, and review for other coverage
that may apply.

Copyright ©2024 BMWeBay logo of North America, Inc.
about:blank

2/7

12/31/24, 4:06 PM

01 18 24_F3X F90 G20 G3X G12 TCU EMERGENCY BATT EXT LTD WTY (ELW) 6 YRS W/O MILEAGE LIMIT

PARTS INFORMATION
Only order these parts in the quantities needed to address customers’ vehicles that have confirmed
failures.
To determine the part numbers that applies to the specific vehicle being repaired, enter the VIN/chassis number
into either ETK or AIR, this will consider the specific equipment and/or options that are fitted to the vehicle.
Part Number
Refer to ETK/AIR

Description
Battery (TCB)

Quantity
1

Additionally, other materials and small parts that are not specified above, such as fluids, lubricants, one-time
use screws, nuts, and seals, which must be replaced or installed according to the ISTA repair instructions/ETK,
must be selected from the Electronic Parts Catalogue, or other approved BMWeBay logo Group resources, according to
the respective vehicle type. Invoiced these items separately under the Repair Code listed in this bulletin.

CLAIM INFORMATION
For eligible US-specification BMWeBay logo vehicles that are registered and operated in the United States (including
Puerto Rico), the component-specific 6 years (72 months) without mileage limit extended limited warranty
coverage for defects in materials and/or workmanship applies to qualifying repairs performed by authorized
BMWeBay logo centers.
This coverage described above applies to the specific vehicle (VIN), it is transferrable to the subsequent
owners, and is subject to the same vehicle eligibility requirements, limitations, and exclusion criteria that applies
to the BMWeBay logo New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
The existing limited warranty coverage for the whole vehicle and other components has not changed.
This coverage supersedes the coverage that is provided under the BMWeBay logo Certified Pre-Owned Program or any
BMWeBay logo Group Vehicle Service Contract that applies to the vehicle.
The replacement Telematics Control Unit Emergency Battery is then covered by the remaining portion of this
extended coverage.
Non-Qualifying Repairs
Repairs performed on ineligible vehicles, eligible vehicles operated and repaired outside the United States and
Puerto Rico, or the diagnosis and repair of issues that are outside the intended scope of this extended
coverage, engine damage is not covered, other unrelated issues, and/or that are due to outside influences are
not covered by this limited warranty extension. This exclusion also applies to repairs that were performed using
(including those repairs that result from using) non-genuine BMWeBay logo parts and/or used BMWeBay logo passenger car or
light truck parts.
Repairs that Qualify as noted above – Claim Submission
Repair Code:

8410900300

Fx Gx Telematics control unit battery

Obtain the flat rate unit (FRU) allowances for the following that applies.
Diagnosis
Labor Operation
00 00 006
Or:
00 00 556
And:
61 21 528
And, as needed:
about:blank

Description
Carrying out vehicle test (Main work)

Labor Allowance
As applicable

Carrying out vehicle test (Plus work)

As applicable

Supporting voltage of the vehicle electrical system /
recharging vehicle battery

As applicable

Copyright ©2024 BMWeBay logo of North America, Inc.
3/7

12/31/24, 4:06 PM

61 00 006*
Or
00 58 500*

01 18 24_F3X F90 G20 G3X G12 TCU EMERGENCY BATT EXT LTD WTY (ELW) 6 YRS W/O MILEAGE LIMIT

Carrying out vehicle diagnosis, ABL (Work time)

WT FRU

Diagnosis Worktime Flat Rate (See below)

2 FRU

If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556 instead of 00
00 006, or exclude (including 61 21 528) when the Vehicle Test is included in another repair.
And, with the diagnosis above that applies to your center, select the one flat rate labor operation code that
applies and was performed.
Replacing the Telematics Control Unit’s Emergency (Backup) Battery.
F30, F36, F90, G20 and G30
Labor Operation
84 10 521

Description
Replacing emergency battery, telematics control module
below headlining (with sliding/tilting sunroof) (after
vehicle diagnosis)

Labor Allowance
As applicable

Or:
84 10 520

Replacing emergency battery, telematics control module
below headlining (without sliding/tilting sunroof)
(after vehicle diagnosis)

As applicable

Or the:
F36
Labor Operation
84 10 515

Description
Replacing the emergency battery, telematics control
module in the trunk (After vehicle diagnosis)

Labor Allowance

Description

12


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