Loading...

NHTSA ID Number: 11011949

Manufacturer Communication Number: TSB_ELE363

TSB/Document Date: 2024-12-18


Summary

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: SUNROOF OPERATION SOFTWARE LOGIC IMPROVEMENT (SA595) - This bulletin provides the procedure to update the Roof Control Module (RCM) software on certain 2025MY K4 (CL4) vehicles produced from September 17, 2024 to November 01, 2024 which may exhibit an inoperable (open/close) sunroof operation due to a software logic error. This logic improvement includes a factory mode activation/deactivation to reset the RCM module for sunroof initialization.


If the PDF is very large, it may not load in the preview below.

Download PDF [677.18 KB]


Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.

If the TSB PDF does not show, download or view it on the NHTSA Website.

Click on the (+) Plus Sign

Then Click on Associated Document(s)


SaleBestseller No. 1
TOPDON RLink J2534 Pass-Thru Programmer, OEM Reprogramming and Diagnostic Tool, Enhanced J2534 VCI, Supports J2534/D-PDU/CAN-FD/DoIP, Compatible with 18+ Vehicle Brands, No OE Software Provided
  • J2534 Pass-Thru Programmer: TOPDON RLink J2534 is an...
  • All-in-One OEM Diagnostics: This J2534 ECU programming tool...
  • Proven Performance You Can Trust: Backed by over 10000 real...
  • Integrated Excellence, Always Up-to-Date: Featuring the...
  • Efficiency Meets Versatility: Engineered to support three...
SaleBestseller No. 2
TOPDON RLink J2534 Reprogramming Tool, High-Speed J2534 Pass-Thru Programmer, OEM Reprogramming and Diagnostic Tool, Supports J2534/D-PDU/CAN-FD/DoIP, 17+ Vehicle Brands Supported
  • Advanced VCI Box, Industry-leading J2534 Pass-Thru...
  • High-Speed OEM-Level Diagnostics & Programming: Unlock true...
  • Coverage for 17 Car Brands & Ultra Reliability: Works...
  • User-Friendly RLink Platform & Expert Support: TOPDON’s...
  • 6.6 ft USB-C Cable & Portable Storage Case: The RLink J...

This product presentation was made with AAWP plugin.


Search NHTSA Database for Recalls

View Latest Recalls


Search NHTSA Database for Vehicle Investigations

View Latest Vehicle Investigations


Search NHTSA Database for Vehicle Complaints

View Latest Vehicle Complaints


TSB/Document ID: TSB_ELE363

Replacement Service Bulletin Number:

MFR Communication Date: 2024-12-11

MFR Internal Campaign ID/Software Version: SA595

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ELECTRICAL SYSTEM

MFR Component System: ELE

MFR Component Subsystem:


Previous TSB

Next TSB



GROUP

MODEL

ELE

2025MY
K4 (CL4)

NUMBER

DATE

363

December 2024

TECHNICAL SERVICE BULLETIN
SUBJECT:

SERVICE ACTION: SUNROOF OPERATION SOFTWARE
LOGIC IMPROVEMENT (SA595)

This bulletin provides the procedure to update the Roof Control Module (RCM) software on certain 2025MY
K4 (CL4) vehicles produced from September 17, 2024 to November 01, 2024 which may exhibit an inoperable
(open/close) sunroof operation due to a software logic error. This logic improvement includes a factory mode
activation/deactivation to reset the RCM module for sunroof initialization. Follow the procedure outlined in
this publication to apply the improved logic to the ‘RCM’ system using the KDS ECU Upgrade function as
described in this bulletin. Before conducting the procedure, verify that the vehicle is included in the list of
affected VINs.
This software upgrade may also be available via an Over-the-Air (OTA) update on vehicles with an ‘active’ KiaeBay logo
Connect subscription.

 NOTICE
A Service Action is a repair program without customer notification that is performed during the
warranty period. Any dealer requesting to perform this repair outside the warranty period will
require DPSM approval.
Repair status for a VIN is provided on KDealer+ (Service → Warranty Coverage → Warranty
Coverage Inquiry → Campaign Information). Not completed Recall / Service Action reports are
available on KDealer+ (Consumer Affairs → Not Completed Recall → Recall VIN → Select Report),
which includes a list of affected vehicles.
This issue number is SA595.

A printed copy is for reference only; publication information can be updated at any time.
Always refer to KGIS for the latest information. After logging in kdealer.com, the newest technical
publications are listed in ‘Service Releases’ and has the latest service information that has been released.

Page 2 of 7
SUBJECT:

SERVICE ACTION: SUNROOF OPERATION LOGIC IMPROVEMENT (SA595)

ECU Upgrade Procedure:
To correct this condition, the ECU should be reprogrammed using the KDS
download, as described in this bulletin.
Upgrade Event Name
801.CL4m Sunroof Operation Logic Improvement (Unit 2)

 IMPORTANT
It is recommended to ALWAYS check the Electronic Parts Catalog (EPC) to locate the ECU Part
Number respective to Auto/Manual Mode ROM IDs. DO NOT reference the parts label affixed to
the ECU.
Connect the negative (-) terminal to the battery as shown below.

Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: SA595 K4 (CL4) December 2024

Page 3 of 7
SUBJECT:

SERVICE ACTION: SUNROOF OPERATION LOGIC IMPROVEMENT (SA595)
 NO TICE

Before attempting an ECU upgrade on any KiaeBay logo model, make sure to first determine whether the
applicable model is equipped with an immobilizer

security system. Failure to follow proper

procedures may cause the PCM to become inoperative after the upgrade and any claims associated
with this repair may be subject to chargeback.

ROM ID INFORMATION TABLE:
Upgrade Event #801
Event

System

IMMO

ECU P/No.

Module
(RCM)

Previous

New

2461

Roof Control
#801

ROM ID

Yes

816P0 GG000

2491
24A1

24B1

24A2

To verify the vehicle is affected, be sure to check the Calibration Identification of the vehicle's ECM ROM ID
and reference the Information Table as necessary.

Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: SA595 K4 (CL4) December 2024

Page 4 of 7
SUBJECT:

SERVICE ACTION: SUNROOF OPERATION LOGIC IMPROVEMENT (SA595)

Refer to TSB SST081 for instructions to upgrade the ‘RCM’ system:

 IMPORTANT
An Over-The-Air (OTA) Software Update for this procedure is planned for release but may not be
available at the time of TSB publication. Dealers can confirm OTA availability by checking for OTA
release notes on the Owners Portal of kia.com: OTA Software Update Release Notes

1.

UPGRADE EVENT:

801.CL4m Sunroof Operation Logic
Improvement (Unit 2)

Factory Mode Activation/Deactivation:
2.

Navigate to the ‘S/W Management’ menu.

Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: SA595 K4 (CL4) December 2024

Page 5 of 7
SUBJECT:

SERVICE ACTION: SUNROOF OPERATION LOGIC IMPROVEMENT (SA595)

3.

Select ‘RCM – Roof Control Module’

4.

Select ‘Activate/Deactivate Factory Mode’

5.

Select C1 or C2 to enable or disable factory
reset mode:

5a.

> Select ‘C1’ to enable factory reset mode and
wait until calibration is complete.
> Select ‘OK’
> Select ‘C2’ to disable factory reset mode and
wait until calibration is complete.
> Select ‘OK’.

6.

Repeat step 5a three times.

 IMPORTANT
C1 and C2 factory mode selections
MUST be repeated three times to
complete

the

factory

activation/deactivation.

Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: SA595 K4 (CL4) December 2024

Page 6 of 7
SUBJECT:

7.

SERVICE ACTION: SUNROOF OPERATION LOGIC IMPROVEMENT (SA595)
Initialize the vehicle’s sunroof by referring to
“Body (Interior/Exterior/Electrical) → Sunroof
→ Adjustment → [Initialize Sunroof]” in the
applicable Shop Manual on KGIS.

8.

Confirm normal operation.

 IMPORTANT
If the automatic upgrade fails, error code ‘9000-37-7F22’ may appear on the screen during the
first manual upgrade attempt. However, in most cases, attempting the manual upgrade a second
time is typically successful.

Manual Upgrade Procedure:

 NOTICE
The manual upgrade should ONLY be performed if the automatic upgrade fails.
The factory activation/deactivation mode procedure MUST be performed after the manual
upgrade.
If the automatic upgrade fails, turn the ignition ‘OFF’ for about 10 seconds then place it back in
the ‘ON’ position to reset the control unit BEFORE performing manual upgrade.
See table below for ‘Manual Mode’ passwords.
Manual Mode ECU Upgrade Passwords
Event No.

801

Menu

CL4m RCM: 816P0-GG000 (Unit 2)

Password

6810

1.

Perform the ‘Factory Mode Activation/Deactivation’ (Refer to steps 2-6, pages 4-6).

2.

Initialize the vehicle’s sunroof by referring to “Body (Interior/Exterior/Electrical) → Sunroof →
Adjustment → [Initialize Sunroof]” in the applicable Shop Manual on KGIS.

3.

Confirm normal operation.

Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: SA595 K4 (CL4) December 2024

Page 7 of 7

SERVICE ACTION: SUNROOF OPERATION LOGIC IMPROVEMENT (SA595)

SUBJECT:

AFFECTED VEHICLE RANGE:
Model

Production Date Range

K4 (CL4)

September 17, 2024 to November 01, 2024

REQUIRED TOOL:
Tool Name

Part Number

KDS

N/A

Figure

Comments

KiaeBay logo Diagnostic System

WARRANTY INFORMATION:
N Code: N99 C Code: C99
Claim
Type

V

Causal P/N

Qty.

816P0 GG000

0

Repair

Labor Op

Op

Replacement

Description

Code

Time

P/N

(SA595)
RCM Logic Improvement

240M13R0

0.4
M/H

N/A

Qty.

0

 NOTICE
VIN inquiry data for this repair is provided for tracking purposes only. KiaeBay logo retailers should reference
SA595 when accessing the KDealer+ system.

Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: SA595 K4 (CL4) December 2024

1


SaleBestseller No. 1
TOPDON Bidirectional Scan Tool, 2026 New ArtiDiag900 Lite Automotive Diagnostic Tool for Full System, Scanner for Car with Active Test, 8 Reset, Wireless OBD2 Scanner Diagnostic Tool for All Vehicles
  • [2026 Top-Tier Hardware and Software Upgrade]: Topdon ArtiDiag900 Lite scanner has enhanced hardware and latest features, including Android 11.0, 5x faster CPU, 10000mAh battery for 12 hours of continuous operation, stable wireless diagnosis with Bluetooth 5.0, 8-inch touchscreen. Added bi-directional control, wireless diagnosis, battery testing (optional), and DTC repair guide
  • [TOPDON Bidirectional Scan Tool]: This bidirectional obd2 scanner sends commands to the vehicle's ECU for active testing, enabling users to accurately and quickly locate faulty components such as injectors, coolant pumps, windows, wipers, headlights, mirrors, etc. The bidirectional control scanner is the ideal choice for workshops/automotive repair shops as it significantly reduces mechanic's diagnostic time.
  • [Wireless Bluetooth Diagnostic Experience]: The AD900 Lite scan tool comes with a Bluetooth 5.0 VCI, supporting a wireless diagnostic range of up to 33 feet (10 meters), allowing you to diagnose without being confined to cables or tight spaces. Stable and fast wireless diagnosis provides a comfortable repair environment. It also offers VCI cables to increase connectivity options.
  • [DTC Repair Guide Function]: Easily diagnose issues with your vehicle and receive guidance on repairs with the topdon scan tool's fault code definitions for all systems,maximize your diagnostic capabilities. This function is compatible with ChryslereBay logo/DodgeeBay logo/JeepeBay logo/FiateBay logo 2010-2014 and expanding with continual updates,the AritDiag 900 Lite car diagnostic scanner is the must-have tool for any technician or DIY enthusiast.
  • [OE-Level Full System Diagnostics]:AritDiag900 Lite full system diagnostic scanner can scan ALL available modules(Engine, Transmission, Airbag, ABS, ESP, TPMS, Gateway, Steering, Radio, Air conditioning, ect.) to✔read ECU info, ✔read/clear codes, ✔view live data stream, ✔retrieves freeze-frame, ✔perform active tests, and more. With just a simple click, it provides you with accurate and in-depth diagnostics.
SaleBestseller No. 2
TOPDON ONE Bidirectional Scan Tool, 10.1" OBD2 Scanner with J2534 Pass-Thru and ECU Coding, Over 50 Resets, Topology Mapping Car Diagnostic Tool for All Vehicles
  • Dual WiFi & 10.1" Touchscreen: Provides a stable, high-speed wireless link 3x faster than bluetooth, and a responsive, professional interface. Topdon ONE obd2 scanner diagnostic tool ensures smooth, non-lagging diagnostic scan, boosting mechanic efficiency
  • J2534 Pass-Thru Support: The included ONE VCI supports the J2534 standard, allowing it to function as a pass-thru device when paired with OEM diagnostic software.Through TOPDON’s RLink platform, technicians can perform dealer-level coding, expanding in-house capabilities without investing in multiple factory automotive scan tools
  • OE Topology Mapping: Visualize the vehicle’s ECU network exactly as it’s built.Zoom, pan, and highlight specific modules to pinpoint component issues with precision.Topology mapping displays real-time communication between modules
  • Topfix AI Assistant: Covers 5 million plus fault codes and delivers instant causes, symptoms, and repair guidance with professional wiring diagrams for each code.Slashes diagnostic time, boosts first-time fix accuracy, and increases shop revenue
  • 50 Plus Service Functions: Covers high-demand services like ADAS calibration, DPF regen, TPMS reset, ABS bleed, and throttle adaptation.Expands your service menu, allows you to charge premium rates, and turns away zero jobs due to lack of tooling. Vehicle-specific functionality may vary.
SaleBestseller No. 3
TOPDON TopScan Lite OBD2 Scanner Bluetooth, Bi-Directional Scanner Wireless All System Diagnostic Tool for iOS & Android, 8+ Hot Reset, Repair Guides, Check Engine Car Code Reader, Performance Test
  • Bi-Directional Control, Quickly Locate Problems: Turn your phone into a professional diagnostic tool. You can send commands from your phone to the ECU to test injectors, cooling fans, headlights, A/C clutch, windows, wipers, and more. See which one doesn't respond. Helps you quickly locate the problem and save time. No need to tear things apart, avoid blind disassembly.
  • Full System Diagnostics, No Fault Hides: Unlike basic diagnostic tools that only cover 4 systems, TopScan can scan all systems. Read and clear trouble codes, view live data streams, and generate a complete vehicle health report – all issues are clear at a glance. Covers 10,000+ vehicle models and is compatible with 99.99% of vehicles.
  • Flexible Subscription, Choose Advanced Features as Needed: TopScan Lite provides free-for-life access to core diagnostics, including full system scan, code reading, performance tests, and repair information. After purchase, advanced features (bi-directional control, service operations, live data, code clearing, and AI functions) are free-for-the-first-year. After the first year, if you want to use advanced features, you need to subscribe on a monthly, quarterly, or yearly basis. As new models and reset functions are updated, the tool will also be continuously upgraded.
  • AI Assistant - TopFix: Think of TopFix as your personal AI mechanic. It leverages a repair database and OEM data to deliver clear, step-by-step repair solutions. Features include AI Q&A, one-click translation, and a full repair log, making your diagnostic process simpler and more efficient.
  • 8+ Hot Resets, Keep Your Car in Top Shape: One-tap resets for oil, throttle, EPB, steering angle, DPF, ABS, BMS, and airbag. It enables car owners to easily perform essential maintenance, ensuring the vehicle stays in optimal condition and extends its service life.

This product presentation was made with AAWP plugin.


Last update on 2026-05-13 / Affiliate links / Images from Amazon Product Advertising API


 
Share to...