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NHTSA ID Number: 11010907

Manufacturer Communication Number: LI54.65-P-066284

TSB/Document Date: 2024-12-02


Summary

Complaint The flap of the reversing camera opens and closes by itself during forward travel. This happens several times during the trip. The customer notices the sound of opening and closing. No camera image is displayed in the head unit. The reversing camera or the 360° system functions normally when activated manually or by engaging drive range "R". This behavior occurs again during each driving cycle. Cause This is not a malfunction, but an intended system behavior: Calibration of the reversing camera is in progress. For this, the cover on the camera is opened for max. 5 cumulative minutes in forward travel. The calibration can be performed if the vehicle speed is < 35 km/h and the steering wheel angle is < 10° (for early vehicles from MFA2 facelift model series such as A-Class, CLA, etc., the 35 km/h (~22 MPH) opening limit may only be reached after the SCN coding is replaced). If the speed of 35 km/h (~22 MPH) is exceeded, the camera retracts and the calibration is therefore aborted. The sequence is started again once the speed returns to the range of 18 km/h (~11 MPH). Remedy Complete the calibration successfully. For this, the vehicle must be driven forwards for a certain time (usually significantly less than one minute) at a speed < 35 km/h (~22 MPH) and a steering wheel angle < 10°. This should occur during daylight and without a vehicle following too closely (the camera must be able to see the asphalt). When calibration is successful, the camera flap closes automatically at an unchanged speed. For the rest of the driving cycle, the camera now only opens if the customer requests this, for example by applying the reverse gear. When starting a new driving cycle (ignition change), another calibration is required. The customer can generally perform calibration at the first attempt when a speed in the range between 15 km/h (~9 MPH) and 35 km/h (~22 MPH) is briefly maintained and can therefore play a significant role in reducing the actuation frequency and therefore also the noticeability of the noise to a minimum. In the case of early MFA2 facelift vehicles (A-Class, CLA, etc.), the parking control unit may have to be SCN-coded again to have the complete speed window available for the calibration.


The flap of the reversing camera opens
and closes by itself during forward travel
Topic number

LI54.65-P-066284

Version

4

Function group

54.65 - Parking assist

Date

11/25/24

Validity

Vehicles with parking control unit Park213M and Park223
that also still have code 218 (Reversing camera) or code
501 (360° camera).

Reason for change

Improved SCN coding available for MFA2 facelift vehicles. Integrate market feedback for improved comprehensibility.

Complaint
The flap of the reversing camera opens and closes by itself during forward travel. This happens several times during
the trip. The customer notices the sound of opening and closing. No camera image is displayed in the head unit. The
reversing camera or the 360° system functions normally when activated manually or by engaging drive range "R".
This behavior occurs again during each driving cycle.

Cause
This is not a malfunction, but an intended system behavior: Calibration of the reversing camera is in progress. For
this, the cover on the camera is opened for max. 5 cumulative minutes in forward travel. The calibration can be performed if the vehicle speed is < 35 km/h and the steering wheel angle is < 10° (for early vehicles from MFA2 facelift model series such as A-Class, CLA, etc., the 35 km/h (~22 MPH) opening limit may only be reached after the SCN coding is replaced). If the speed of 35 km/h (~22 MPH) is exceeded, the camera retracts and the calibration is therefore
aborted. The sequence is started again once the speed returns to the range of 18 km/h (~11 MPH).

Remedy
Complete the calibration successfully. For this, the vehicle must be driven forwards for a certain time (usually significantly less than one minute) at a speed < 35 km/h (~22 MPH) and a steering wheel angle < 10°.
This should occur during daylight and without a vehicle following too closely (the camera must be able to see the
asphalt).
When calibration is successful, the camera flap closes automatically at an unchanged speed. For the rest of the driving cycle, the camera now only opens if the customer requests this, for example by applying the reverse gear. When
starting a new driving cycle (ignition change), another calibration is required. The customer can generally perform calibration at the first attempt when a speed in the range between 15 km/h (~9 MPH) and 35 km/h (~22 MPH) is briefly
maintained and can therefore play a significant role in reducing the actuation frequency and therefore also the noticeability of the noise to a minimum. In the case of early MFA2 facelift vehicles (A-Class, CLA, etc.), the parking control
unit may have to be SCN-coded again to have the complete speed window available for the calibration.

Disclaimer
02.12.2024 16:43
© Copyright Mercedes-BenzeBay logo AG

CCUSHWA

Page 1 / 2

NOTE: The information contained in this document is intended for use by trained, professional technicians with the
knowledge to properly and safely perform diagnosis and repairs on Mercedes-BenzeBay logo vehicles, using Mercedes-BenzeBay logo
approved tools and equipment. It informs service technicians about conditions that could occur in certain vehicles and
provides information that could assist in proper vehicle diagnosis, service, or repair. It does not indicate that a defect
is present in any vehicle referenced in this document nor does it imply warranty coverage. DO NOT assume that a
symptom or condition, or a described cause of a symptom or condition, affects any particular vehicle or groups of vehicles, or that a described repair applies to any particular vehicle or groups of vehicles. There can be multiple causes
resulting in the same or similar symptoms or conditions described in this document, and trained professional service
technicians must use their diagnostic skills to make evaluations on a case-by-case basis. The information contained
in this document does not guarantee warranty coverage nor does it extend the vehicle’s warranty in any way.

Symptoms
Communication/information > Assistance and warning systems > Parking assist > 360° camera > No image
Communication/information > Assistance and warning systems > Parking assist > Reversing camera > Without picture

Operation numbers/damage codes
Op. no.

Operation text

02.12.2024 16:43
© Copyright Mercedes-BenzeBay logo AG

Time

CCUSHWA

Damage
code

Note

Page 2 / 2

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TSB/Document ID: LI54.65-P-066284

Replacement Service Bulletin Number:

MFR Communication Date: 2024-11-25

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ELECTRICAL SYSTEM

MFR Component System:

MFR Component Subsystem:


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