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NHTSA ID Number: 11010892

Manufacturer Communication Number: B010924

TSB/Document Date: 2024-12-02


Summary

The High-Voltage (HV) Battery AssemblysCell Modules Temperature Sensors (Internal NTC repair kit-specific) limited warranty fordefects in materials or workmanship has been extended to 10 years / 120,000 miles asdetermined from the original in-service/first delivery date.


11/28/24, 6:51 AM

01 09 24_F15 I12 PHEV HV BATTERYeBay logo CELL MODULE TEMPERATURE SENSORS EXT LTD WTY (ELW) 10/120

SIB 01 09 24
F15 I12 PHEV HV BATTERYeBay logo CELL MODULE TEMPERATURE SENSORS
EXT LTD WTY (ELW) 10/120

2024-11-27

THIS REPAIR IS MOBILE FRIENDLY

MODEL
E-Series
F15
I12

Model Year
2016 to
2018
2014 to
2017

Model Description
X5 xDrive40e PHEV

Production Dates
July 06, 2015 to June 30, 2018

Engine

i8 Coupe PHEV

April 16, 2014 to October 19, 2017

B38T

N20

Note: The Model listing above is for informational purposes only, it is not the only deciding factor.
Eligible Vehicles
To assist you in identifying those vehicles that have this component and repair-specific extended limited
warranty (ELW) coverage, the following Vehicle Comment will show in the VIN-specific Warranty Vehicle Inquiry
(WVI).
SI B01 09 24 (RC 61 27 90 07 00): For this vehicle, the High-Voltage (HV) Battery Assemblys
Cell Modules Temperature Sensors (Internal NTC repair kit-specific) limited warranty for
defects in materials or workmanship has been extended to 10 years / 120,000 miles as
determined from the original in-service/first delivery date. The original existing coverage
that applies to the other HV batteryeBay logo assembly components has not changed. This coverage
is subject to the same vehicle eligibility requirements, limitations, and exclusion criteria that
apply to the BMWeBay logo New Vehicle Limited Warranty.
Note: Before performing a repair and submitting a claim, first confirm that the vehicle has the above Notice of
Extended Limited Warranty coverage in the WVI “Vehicle Comments” section.
If you have ELW eligibility and/or coverage questions, please contact the Warranty department through IDS by
selecting Coverage, Policy, Coding Questions and Mileage Corrections prior to performing any repair.

SITUATION
Component and Repair-Specific Extended Limited Warranty (ELW)
For the eligible vehicles, BMWeBay logo of North America,
LLC (BMWeBay logo NA) is extending the limited warranty
for the vehicle’s the High-Voltage (HV) Battery
Assembly’s Cell Module Temperature
Sensors (Internal NTC repair kit) (F15
Shown) to:
10 years/120,000 miles as determined by
the vehicle’s original in-service/first
delivery.
This component and repair-specific limited
warranty extension (ELW) applies to defects in
materials or workmanship.
The original existing coverage that applies to the other HV batteryeBay logo assembly’s components has not
changed.

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01 09 24_F15 I12 PHEV HV BATTERYeBay logo CELL MODULE TEMPERATURE SENSORS EXT LTD WTY (ELW) 10/120

This coverage applies to the specific vehicle (VIN), the remaining portion of the ELW is transferrable to each
subsequent owner, and it is subject to the same vehicle eligibility requirements, limitations, and exclusion
criteria that applies to the BMWeBay logo New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
Note: This bulletin is notice of a limited warranty extension. This is NOT a notice of a Recall or Service
Action.
There is no immediate repair required unless the BMWeBay logo vehicle is currently experiencing this problem.
Customer Notification Letter
Even though this is NOT a Recall, BMWeBay logo NA is sending VIN-specific customer notification letters.

CAUSE
The measured value for an individual temperature sensor inside each of the HV batteryeBay logo cell modules is
plausibility checked against all the other HV batteryeBay logo cell modules’ temperature sensors.
Over time, the temperature sensors may fail, this can cause the measured values of one or more of the
temperature sensors to deviate from specification. The vehicle’s monitoring system may interpret these
deviating temperature sensor values as either implausible or impermissible.
Should this occur, the corresponding Check Control Messages (CCM) will be generated and displayed, the
vehicle’s monitoring system may also store the corresponding fault codes, and the Malfunction Indicator Lamp
(MIL) may illuminate.

CORRECTION
Follow the instructions in the PROCEDURE section.

PROCEDURE
If a vehicle listed above arrives at your center with the issues described in this Service Information Bulletin,
perform the corresponding diagnosis.
If there are failed cell module temperature
sensors, the test plan will instruct you to replace
the applicable HV cell module’s internal
temperature sensors (NTC repair kit), one repair
kit per cell module.
The NTC repair kit repair / installation
instructions are provided during the test plan,
and they are available separately in the repair
instruction section of ISTA.

Important Note: Any other issues with the HV batteryeBay logo assembly and/or the cell modules themselves are
not included in this HV batteryeBay logo cell module temperature sensor specific 10/120 ELW coverage.
When applicable, invoice these other items separately on the repair order, and then review to determine
if other coverage is still active, available, and if it applies.
Important Warning for Working on the High-Voltage (HV) systems on BMWeBay logo Group vehicles:
Only properly trained personnel, who passed all applicable HV Technical Training Courses, should
perform repairs which require disconnecting, or removal of High Voltage batteryeBay logo components on any
HybrideBay logo or Electric Vehicle. Work performed on High Voltage systems by unqualified persons may result
in severe injury or damage to the vehicle. Additional safety information is found in Repair Instruction 61
00… “Observe safety instructions
when handling
electric
vehicles”.
Copyright
©2024 BMWeBay logo
of North
America, Inc.
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01 09 24_F15 I12 PHEV HV BATTERYeBay logo CELL MODULE TEMPERATURE SENSORS EXT LTD WTY (ELW) 10/120

Prior to disconnecting, or the removal of any HV component, the HV system needs to be disabled and
secured (by means of the HV Service Disconnect Switch and lock out) by a properly trained HV
technician, who has a minimum HV Qualification level after completing the Technical Training Course
“ST2324 High Voltage Drivetrain Systems” which as of 1/2023** includes ST1824 Alternative Drive Part
1.
** Note: As of January 2023, the HV component portion of the “ST2205 Generation 5 High-voltage class”
(except for the High Voltage BatteryeBay logo) has been merged into “ST2324 High Voltage Drivetrain Systems”.
Up to Generation 4 Vehicles once vehicle’s HV system is disabled (the “Blitz” - lightning bolt icon is
displayed in instrument cluster, see below), a technician without HV Certification may remove a HV
component (e.g., EH Heater, EKK Compressor, EME Control Unit, et.), except for the High Voltage
Battery.
For Generation 5 Vehicles however, the specific vehicle training is required to diagnose, remove and
service any HV component and it is NOT allowed for non HV certified technicians to work on the high
voltage system.

High Voltage BatteryeBay logo removal and rework can ONLY be performed by a High-voltage Certified
Technician with a HV BatteryeBay logo Certification level corresponding to a specific Electric or HybrideBay logo vehicle,
for example:
To repair GEN4 HV batteryeBay logo of G05 PHEV a certification from Technical Training Course “ST2006 – SP44
HV BatteryeBay logo” or equivalent ST1825 – Alternative Drive Part 2 is required (or as of 1/2023 the equivalent
“ST 2325 for High Voltage BatteryeBay logo Systems”).
And
To repair A GEN5 HV batteryeBay logo the Technical Training Course “ST2205 Generation 5 High-voltage class” is
required or as of 1/2023** the equivalent “ST 2325 for High Voltage BatteryeBay logo Systems”.
**Note: As of January 2023, the “ST2205 Generation 5 High-voltage stand-alone class” has been merged
into “ST2324 for High Voltage Drivetrain Systems” and “ST2325 for High Voltage BatteryeBay logo Systems.”

PARTS INFORMATION
Only order the required replacement parts in the quantities that are needed to address customers’
vehicles with confirmed failures.
To determine the part number that applies to the specific vehicle being repaired, enter the VIN/chassis number
into either ETK or AIR, this will consider the specific equipment and/or options that are fitted to the vehicle.
F15 (X5 xDrive40e PHEV)
Part Number
07 11 9 909 322
07 12 9 908 570
61 27 8 614 090
61 27 8 614 091
07 12 9 908 570
61 27 7 643 663
64 53 9 284 018
64 53 9 284 850
61 27 8 849 422

Description
Self-locking hex nut
ISA screw
Seal, high-voltage batteryeBay logo unit
Seal of service cap for high-voltage batteryeBay logo
ISA screw (V-M6GFX16)
Hexagon bolt with inside Torx (M6x25mm)
Sealing ring
Sealing ring
NTC repair kit (Internal)

Quantity
6
4
1
1
9
28
4
1
Up to 6

Additionally, other materials and small parts that are not specified above, such as fluids, lubricants, one-time
use screws, nuts, and seals, which must be replaced or installed according to the ISTA repair instructions/ETK,

Copyright ©2024 BMWeBay logo of North America, Inc.

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must be selected from the Electronic Parts Catalogue, or other approved BMWeBay logo resources, according to the
respective vehicle type. Invoiced these items separately under the Repair Code below.
I12 (i8 PHEV)
Part Number
07 11 9 905 949
07 12 9 908 570
61 25 8 613 708
61 27 7 643 663
61 27 8 606 056
61 27 8 610 481
61 27 8 610 482
64 50 8 374 959
64 53 8 375 742
61 27 8 852 868

Description
Self-locking hexagon nut
ISA screw
Torx screw with washer
Hexagon screw with internal Torx
Torx screw
Seal for high-voltage batteryeBay logo
Seal of service cap for high-voltage batteryeBay logo
Sealing ring
Sealing ring
NTC repair kit (Internal)

Quantity
4
11
8
37
24
1
1
5
1
Up to 6

Additionally, other materials and small parts that are not specified above, such as fluids, lubricants, one-time
use screws, nuts, and seals, which must be replaced or installed according to the ISTA repair instructions/ETK,
must be selected from the Electronic Parts Catalogue, or other approved BMWeBay logo resources, according to the
respective vehicle type. Invoiced these items separately under the Repair Code below.
Sublet - Bulk Supply Material (Refer to SI B64 03 16)
Part Number
83 19 2 221 349
82 11 1 468 042
Or:

Description (MY and Model-Specific
R134a (Gas DN = 1 oz units)
Comp oil (250ml)

Quantity
As needed
As needed

83 19 2 287 039
83 22 2 339 920

R1234YF (Gas DN = 1 oz units)
Refrigerant oil Sanden SP-A2 (250ml)

As needed
As needed

CLAIM INFORMATION
For eligible US-specification BMWeBay logo vehicles that are registered and operated in the United States (including
Puerto Rico), this component and repair-specific 10 years (120 months)/120,000-mile extended limited warranty
coverage for defects in materials and/or workmanship applies to qualifying repairs performed by authorized
BMWeBay logo centers.
The original existing limited warranty coverage for the whole vehicle and other components, including
the other HV batteryeBay logo assembly’s components, has not changed.
This coverage applies to the specific vehicle (VIN), the remaining portion of the ELW is transferrable to each
subsequent owner, and it is subject to the same vehicle eligibility requirements, limitations, and exclusion
criteria that applies to the BMWeBay logo New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
This coverage supersedes the coverage that is provided under the BMWeBay logo Certified Pre-Owned Program or any
BMWeBay logo Group Vehicle Service Contract that applies to the vehicle.
The replaced HV batteryeBay logo cell modules’ temperature sensors are then covered by the remaining portion of the
this extended limited warranty coverage.
Non-Qualifying Repairs
Repairs performed on ineligible vehicles, eligible vehicles operated and repaired outside the United States and
Puerto Rico, or the diagnosis and repair of issues that are outside the intended scope of this extended
coverage (including other HV batteryeBay logo assembly repairs), other unrelated issues, and/or that are due to outside
influences are not covered by this limited warranty extension. This exclusion also applies to repairs that were

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performed using (including those repairs that result from using) non-genuine BMWeBay logo parts and/or used BMWeBay logo
passenger car or light truck parts.
Repairs that Qualify – Claim Submission
Repair Code:

6127900700

F15 I12 PHEV High-voltage batteryeBay logo cell module
temperature sensor

Obtain the flat rate unit (FRU) allowances for the following that applies.
Vehicle Test
Labor
Operation
00 00 006

Description

Labor Allowance

Carrying out vehicle test (Main work)

As applicable

Carrying out vehicle test (Plus work)

As applicable

Supporting voltage of the vehicle electrical system /
recharging vehicle battery

As applicable

Or:
00 00 556
And:
61 21 528

If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556 instead of 00
00 006, or exclude them (including 61 21 528) when the Vehicle Test is included in another repair.
And as needed:
Diagnosis (that applies to your center)
Labor
Operation
61 00 006*

Description

Labor Allowance

Carrying out vehicle diagnosis, ABL (Work time)

WT FRU

Diagnosis Worktime Flat Rate (See below)

2 FRU

Or
00 58 500*

Work time labor operation codes 61 00 006 and 00 58 500 are not considered Main labor operations.
And, based on the diagnosis results, repair the vehicle as required:
High-Voltage BatteryeBay logo Assembly Cell Modules - Temperature Sensor (NTC) Repair
For the additional claim submission information, refer to the attachment below that applies:
B010924_AT_2 Claim Information Worksheet (F15)
B010924_AT_3 Claim Information Worksheet (I12)
Repair of Temperature Sensor on a Cell Module
After the applicable HV batteryeBay logo assembly’s cell modules have been removed (one or more), the follow flat rate
labor operation code applies, and is claimed one or more times for each cell module that had the temperature
sensor (NTC) repair kit installed.
Labor
Operation
61 27 910
about:blank

Description

Labor
Allowance
Repair of temperature
sensor
on
a
cell
module
(1)
Copyright ©2024 BMWeBay logo of North America, Inc.As applicable
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Sublet – Bulk Supply Materials (RO and Claim Comments Required)

Sublet Code 4

Reimbursement for the repair-related bulk supply materials
(Do not use the BMWeBay logo part numbers for claim submission)

See the sublet
reimbursement
calculations
below

Sublet reimbursement calculation for claiming the applicable repair-related bulk supply materials (BMWeBay logo part
numbers) is at the dealer net (DN) price for the full or proportional quantity used plus your center’s handling.
Enter this material cost in sublet and itemize the amount on the repair order and in claim comment section.
(*) Based on which one applies to your center, please refer to SI B01 01 20 or B01 07 20 for the applicable
procedure for documenting, claiming, and explaining, on the RO and in the claim comments, your diagnosis
work time (WT), job/repair work time (WT), and the vehicle repairs your center performed, unless otherwise
required by State law.
BMWeBay logo Group’s AIR Application Resource for Flat Rate Labor Operation Codes
To obtain the corresponding flat rate unit (FRU) allowance information from the BMWeBay logo Group AIR application
resource, start by entering the Chassis Number (last seven (7) characters of the VIN), and click on the “Search”
icon. If the “Vehicle Selection” window displays two or more model possible vehicle choices, select the
applicable Model, or enter the full VIN (17 characters) instead to proceed. Click on the “Flat Rate Units” button
and enter a flat rate labor operation code number “without spaces” in the field to the right, click on the “Search”
icon to display the corresponding listing of “Flat rate unit group details” that are available and their
corresponding FRU allowances.
Previous Customer-Pay Repairs – Limited Warranty Extension Reimbursement
BMWeBay logo of North America, LLC (BMWeBay logo NA) will reimburse certain costs for qualifying customer-pay repairs that
were performed on an eligible vehicle prior to the release of this component and repair-specific limited warranty
extension.
A qualifying customer pay repair must primarily address this Service Information Bulletin’s identified
vehicle issue. Also, the repair must have been correctly, adequately, and completely performed as
required by the applicable BMWeBay logo Group approved repair procedure, process, and policy instructions.
Customer-pay repairs are subject to the same vehicle eligibility requirements, limitations, and exclusion criteria
that applies to the BMWeBay logo New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
Repairs that Do Not Qualify for Reimbursement
Repairs performed on ineligible vehicles, eligible vehicles operated and repaired outside the United States and
Puerto Rico, or the diagnosis and repair of issues that are outside the intended scope of this extended
coverage (including other HV batteryeBay logo assembly repairs), other unrelated issues, and/or that are due to outside
influences are not covered by this limited warranty extension. This exclusion also applies to repairs that were
performed using (including those repairs that result from using) non-genuine BMWeBay logo parts and/or used BMWeBay logo
passenger car or light truck parts.
Requesting Reimbursement for a Previous Repair that Qualifies
For a customer to request reimbursement for a qualifying customer-pay repair performed either by an
authorized BMWeBay logo center or independent repair shop located in the United States (including Puerto Rico), please
have him/her submit his/her reimbursement request online at www.BMW-RP.com under the following reference:
BMWeBay logo ELW HVB CM Temperature Sensor 10Y/120M

Reimbursement Request Procedure
Copyright ©2024 BMWeBay logo of North America, Inc.
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The online process is initiated by attaching/sending PDF files of the supporting documentation for the prior
repair.
The letter also includes alternative methods to request reimbursement, either through the mail or by fax as
described below:
BMWeBay logo Customer Reimbursement Center
Attention: BMWeBay logo ELW HVB CM Temperature Sensor 10Y/120M
P.O. Box 54067
Hurst, Texas 76054
Fax number: 877-434-2992
Please allow 4-6 weeks for processing your request.
Should you have any questions concerning this reimbursement process, please call 1-844-857-0341.

FEEDBACK REGARDING THIS BULLETIN
Technical Feedback
Warranty Feedback
Parts Feedback

To submit feedback for the technical topics of this bulletin: Submit your
feedback in the rating box at the top of this bulletin
To submit feedback for the CLAIMS section of this bulletin: Submit an IDS
ticket to the Warranty Department, or use the chat available in the Warranty
Documentation Portal
To submit feedback for the PARTS section of this bulletin: Submit an IDS
ticket to the Parts Department

Copyright ©2024 BMWeBay logo of North America, Inc.
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TSB/Document ID: B010924

Replacement Service Bulletin Number:

MFR Communication Date: 2024-11-27

MFR Internal Campaign ID/Software Version: 6127900700

Communication Type: Warranty Program/Extension

NHTSA Components: ENGINE

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