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NHTSA ID Number: 11010657

Manufacturer Communication Number: DLE 111224

TSB/Document Date: 2024-11-19


Summary

Letter to dealers as a follow up to the recall communication sent on November 7th. The communication informs the dealers the parts are available and work instructions are posted in Nikola View. A note on processing the repair is also included.


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TSB/Document ID: DLE 111224

Replacement Service Bulletin Number:

MFR Communication Date: 2024-11-13

MFR Internal Campaign ID/Software Version:

Communication Type: Other

NHTSA Components: UNKNOWN OR OTHER

MFR Component System: Instrument Cluster

MFR Component Subsystem: Resistor on the Instrument Cluster


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From:
Sent:
To:
Subject:

Nikola Customer Service Team
Tuesday, November 12, 2024 12:59 PM
Important Recall Information

Caution: This email originated from an external sender. Always use caution when opening links or
attachments from external parties.

Good Afternoon Valued Nikola Dealers,

As a follow up to our recall communication that came out last week we
wanted to share a couple things with you.

We have parts in stock for you ready for you to order and we have posted
the work instructions in Nikola View.

The path for view is Resources; Service; Work Instructions/User Aids;
Tre BEV 6x2 Instrument Cluster Screen Replacement. You can also use
this link to find it Tre BEV 6X2 Instrument Cluster Screen Replacement.

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Since the trucks can operate as normal, there is no need to mark the trucks
as down in your case or when ordering parts unless your customers are
taking the truck out of service.

Once you complete the screen replacements, please submit your
work orders to our warranty department at [email protected]
and we will process your claims accordingly. Following our normal
processes, our warranty department will provide information about
returning the screens back to Nikola as we will need them all returned.

We thank you all for your support,

The Nikola Customer Service Team
(888) 268-1181

If you no longer wish to receive these emails from Nikola, you can edit your communication
preferences or unsubscribe by using the links below.
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You can update your preferences or unsubscribe from this list.
Nikola Corporation 4141 E Broadway Road, Phoenix, Arizona, 85040
Copyright © 2024 Nikola Corporation, All rights reserved.

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