November 6, 2024

ATTENTION: ALL DEALER PARTS & SERVICE MANAGERS
Kia America, Inc. is conducting a Voluntary Emissions Service Campaign on certain 2024 MY Kia Sorento vehicles equipped
with 2.5L Turbo Gas Direct Injection (T-GDI) engines manufactured from December 7, 2023 to February 26, 2024 to update
the emissions software logic in the Electronic Control Module (ECM) to ensure compliance with emissions regulations.
Kia has become aware of some 2024 MY Sorento vehicles equipped with 2.5L T-GDI engines may have been produced with
engine calibrations that may cause the vehicle to release air pollutants that exceed Federal and California standards. These
standards were established to protect the public health and welfare from the dangers of air pollution.
Enclosed are samples of the Vehicle Emissions Recall Proof of Correction (“POC”) Card, Campaign Completion Label
(“Label”), and information on how to access the list of affected vehicles on KDealer+. NOTE: The Proof of Correction Cards
and Campaign Completion Labels are for California and S177 State dealers use only and can be ordered through the PDC.
Please see the information below for specific state instructions.
Also enclosed, you will find a copy of the owner notification letter and a Q&A Guide for campaign questions, both of which
describe the issue. The owner notification will be mailed on November 8, 2024.
Please start performing the repairs on any affected vehicles currently in your inventory prior to selling the vehicle to
a retail customer.
For California Dealers ONLY


The State of California has implemented the Registration Renew/Recall Tie-In Program that requires the
completion of Emission Recalls prior to vehicle registration renewal.



Be sure to provide a completed Emissions Recall Proof of Correction Card for each owner once the campaign
repairs have been completed as this will serve as proof of completion during registration renewal. Instructions for
filling out this card can be found in the TSB. The dealer is also required to affix a Campaign Completion Label
under the hood of the vehicle.

For Connecticut, Delaware, Maine, Maryland, Massachusetts, New Jersey, New York, Oregon, Pennsylvania, Rhode
Island, Vermont, and Washington dealers ONLY:


The above-named states require that a completed Proof of Correction Card must be provided to each owner for
use, if requested, for vehicle registration renewal. Instructions for filling out this card can be found in the TSB.
The dealer is also required to affix a Campaign Completion Label under the hood of the vehicle.

Please make certain the appropriate personnel in your dealership are familiar with the details of this campaign to ensure
proper responses to customer inquiries and requests to have the campaign performed on their vehicles.
LEGAL PRIVACY LIABILITY NOTICE: Pursuant to the terms of the Dealer Sales and Service Agreement and the GrammLeach-Bliley federal consumer privacy act, you are required to keep confidential any and all information and documents
provided to you by Kia America, Inc. or generated by you in the conduct of carrying out work under that Agreement
regarding Kia vehicle purchasers and owners, including but not limited to warranty claim information. Kia dealers may use
such owner information for the sole purpose of conducting and performing this voluntary emissions recall campaign, and
for no other purpose.
Your prompt attention in completing this campaign is appreciated. If you have any questions, please contact your Kia
District Parts & Service Manager.
Sincerely,
Kia Service Department
SC318