Technical Service Bulletin (TSB)
D Clutch Repair
REFERENCE:

TSB: 21-039-24 REV. G
GROUP: 21 - Transmission and Transfer
Case

Date:

November 2, 2024

VEHICLES
AFFECTED:

2022 (WS) Wagoneer / Grand Wagoneer
2020 - 2023 (WD) Dodge Durango
2020 - 2023 (LD) Dodge Charger
2020 - 2023 (LA) Dodge Challenger
2020 - 2023 (DT) RAM 1500 Pickup
2021 - 2023 (DS) RAM 1500 Classic
2021 - 2023 (DX) RAM Truck (Mexico)
2020 - 2023 (WK) Jeep Grand Cherokee
2021 - 2023 (WL) Jeep Grand Cherokee / Grand Cherokee L
2020 - 2023 (JT) Jeep Gladiator
2020 - 2023 (JL) Jeep Wrangler
2020 - 2023 (LX) Chrysler 300
This bulletin applies to vehicles equipped with an Eight-Speed Auto
850RE Transmission (Sales Code DFT).

REVISION: 21-039-24 REV. F

MARKET APPLICABILITY:
NA

**IAP**

**SA**

**CH**

**EE**
**MEA
**

CUSTOMER
SYMPTOM:

Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must
exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):
● P0733-00 - Gear 3 Shift Incorrect Ratio.
● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective.
● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective.

CAUSE:

D Clutch repair

This bulletin supersedes Technical Service Bulletin (TSB) 21-039-24 REV. E, date of issue October 10,
2024, which should be removed from your files. All revisions are highlighted with **asterisks** and
include adding new markets, updating the Spare Parts table description field, adding a special tool
to the Special Tools section, and updating multiple Repair Procedure steps with Torque values and
torque sequence.
REPAIR SUMMARY:
This bulletin involves replacing the D clutch.
CLAIMS DATA:

Z21 FSAR-TSB-4744
Labor Operation No:
21-00-64-90

21-00-64-91

21-00-64-92

21-00-64-93

21-00-64-94

21-00-64-95

Failure Code

-2Labor Description
D Clutch - Inspect and
Replace 2020-2023 DT
2021-2023 DX / DS
(3 - Highly Skilled)
D Clutch - Inspect and
Replace 2020-2023 WD /
WK
(3 - Highly Skilled)
D Clutch - Inspect and
Replace 2020-2023 LA /
LD / LX
(3 - Highly Skilled)
D Clutch - Inspect and
Replace 2020-2023 JL /
JT
(3 - Highly Skilled)
D Clutch - Inspect and
Replace 2021-2023 WL
(3 - Highly Skilled)
D Clutch - Inspect and
Replace 2022 WS
(3 - Highly Skilled)
ZZ

Skill Category
2 - Transmission and
Transfer Case

Labor Time
9.7 Hrs.

2 - Transmission and
Transfer Case

7.9 Hrs.

2 - Transmission and
Transfer Case

6.7 Hrs.

2 - Transmission and
Transfer Case

6.4 Hrs.

2 - Transmission and
Transfer Case

7.3 Hrs.

2 - Transmission and
Transfer Case

5.4 Hrs.

Service Action

RELATED LOPS:

Labor Operation No:
21-00-64-60

21-00-64-64

21-00-64-66

21-00-44-66

21-00-62-66

Labor Description
Skid Plate - 2020-2023
DT 2021-2023 DX / DS
2020-2023 WD / WK
2020-2023 JL / JT
(3 - Highly Skilled)
MGU Equipped 2020-2023 DT 2020-2023
JL / JT
(3 - Highly Skilled)
4x4/AWD Equipped 2020-2023 DT 2021-2023
DX / DS 2020-2023 WD /
WK
(3 - Highly Skilled)
4x4/AWD Equipped 2020-2023 LA / LD / LX
(3 - Highly Skilled)
4x4/AWD Equipped 2021-2023 WL

Skill Category
2 - Transmission and
Transfer Case

Labor Time
0.4 Hrs. (DT Only)
0.2 Hrs.
(DX/DS/WD/WK/JL/JT
Only)

2 - Transmission and
Transfer Case

0.3 Hrs. (DT Only)
1.2 Hrs. (JL/JT Only)

2 - Transmission and
Transfer Case

0.6 Hrs.

2 - Transmission and
Transfer Case

1.2 Hrs.

2 - Transmission and
Transfer Case

1.0 Hrs.

-3Labor Operation No:
21-00-00-51

Labor Description
Skill Category
(3 - Highly Skilled)
2 - Transmission and
Adaptation Procedure 2020-2023 DT 2021-2023 Transfer Case
DX / DS 2020-2023 WD /
WK 2020-2023 LA / LD /
LX 2020-2023 JL / JT
2021-2023 WL 2022 WS
(2 - Skilled)

Z21 FSAR-TSB-4744
Labor Time
1.0 Hrs.

Z21 FSAR-TSB-4744

-4-

SPARE PARTS:

Qty
1 (AR)

Part No.
68676890AB

Description
**Shaft Kit, Output**

1 (AR)

68676891AB

**Shaft Kit, Output**

1 (AR)

68676887AB

**Shaft Kit, Output**

1 (AR)

68239499AD

**Shaft Kit, Output**

1 (AR)

68676892AB

**Shaft Kit, Output**

1 (AR)

68676894AB

**Shaft Kit, Output**

1 (AR)

68676893AB

**Shaft Kit, Output**

10 (AR)

68218925AB

Notes
D Clutch Repair Kit (4x4
JL, JT, WD, WK)
D Clutch Repair Kit (4x4
WL)
D Clutch Repair Kit (4x4
DS, DT, DX, WS)
D Clutch Repair Kit (AWD
LA, LD, LX)
D Clutch Repair Kit (RWD
LA, LD, LX)
D Clutch Repair Kit (RWD
WD, WK, **WL**)
D Clutch Repair Kit (RWD
DS, DT, DX, WS)
Automatic Transmission
Fluid

DIAGNOSIS:
If the customer describes the symptom/condition above, perform the repair procedure.
SPECIAL TOOLS/EQUIPMENT:

Description
Guide Sleeve
Press Fixture
Bearing/Gear
Rings, Support
**Installer, Seal

Ref. No.
10377
8925-3
1130
10378
9677**

Notes

REPAIR PROCEDURE:
CAUTION!
The Transmission Control Module (TCM), or Transmission Control Module Assembly (TCMA) is
extremely sensitive to Electrostatic Discharge (ESD). Always use a ground strap and follow the ESD
guidelines in Electrostatic Discharge Sensitive Devices. Failure to follow these instructions may result
in damage to the TCM/TCMA.
CAUTION!
If the transmission is being reconditioned (clutch/seal replacement) or replaced, it is necessary
to perform the TCM Adaptation Procedure. Refer to the detailed service procedures available in
DealerCONNECT/Service Library under: Service Info>08 - Electrical/8E - Electronic Control Modules/
Module, Transmission Control/ Module Programming.

-5-

Z21 FSAR-TSB-4744

NOTE: Tag all clutch pack assemblies as they are removed for reassembly identification.

Fig. 1
Fluid Note
1. Are DTCs P0733, P1DA8 or P1D92 present?
● YES >>> Proceed to Step 2.
● NO >>> The bulletin does not apply.
2. Remove the torque converter Fig. 2.

Fig. 2
Torque Converter
1 - Torque Converter

3. If equipped with 4WD, remove the transmission housing extension bolts and remove the extension housing
Fig. 3.

Fig. 3
Extension Housing
1 - Extension Housing Bolts
2 - Extension Housing

Z21 FSAR-TSB-4744

-6-

4. Remove the transmission output shaft seal Fig. 4.

Fig. 4
Transmission Output Shaft Seal
1 - Transmission Output Shaft Seal

5. Remove the output shaft snap ring Fig. 5.
NOTE: For 4X4 only.

Fig. 5
Output Shaft Snap Ring
1 - Output Shaft Snap Ring

-7-

Z21 FSAR-TSB-4744

6. Remove the output shaft flange locknut staking Fig. 6.
NOTE: 2WD only.

Fig. 6
Output Shaft
1 - Output Shaft Flange Locknut Staking
2 - Output Shaft Flange
3 - Output Shaft Flange

7. Using a flange holder, remove the output shaft flange nut.
8. Remove the output shaft flange and inspect the output shaft flange sealing surface for damage, replace as
needed.
9. Remove the 13 transmission oil pan bolts Fig. 7.
NOTE: Inspect the gasket for reuse. If the seal is cut or torn, replace the gasket.

Fig. 7
Transmission Oil Pan
1 - Transmission Oil Pan Bolts
2 - Transmission Oil Pan

10. Carefully remove the transmission oil pan and gasket.

Z21 FSAR-TSB-4744

-8-

11. If equipped, disconnect the Hydraulic Impulse Oil Storage (H.I.S) connector Fig. 8.

Fig. 8
Hydraulic Impulse Oil Storage
1 - Hydraulic Impulse Oil Storage (H.I.S) Connector
2 - Hydraulic Impulse Oil Storage (H.I.S) Bolts

12. If equipped, remove bolts and the H.I.S accumulator.
13. Remove the valve body assembly end retainer bolts Fig. 9.

Fig. 9
Valve Body Assembly
1 - Valve Body Assembly End Retainer Bolt
2 - Valve Body Assembly End Retainer Bolt
3 - Electrical Connector Lock

14. Lift the electrical connector lock to release the internal harness end from inside the transmission for valve
body assembly removal.

-9-

Z21 FSAR-TSB-4744

15. Remove the Output Speed Sensor (OSS) bolt and gently lift the OSS out from the case Fig. 10.

Fig. 10
Output Speed Sensor
1 - Output Speed Sensor Bolt

16. Using Guide Sleeve 10377, carefully pull the electrical harness insulator straight out from the transmission
case Fig. 11.

Fig. 11
Electrical Harness Insulator
1 - Remover/Installer, Guide Sleeve 10377
2 - Electrical Harness Insulator

Z21 FSAR-TSB-4744

-10-

17. Remove the valve body assembly bolts in the order shown and remove the valve body Fig. 12.

Fig. 12
Valve Body Assembly
18. Remove the fluid port from the transmission or valve body assembly (the fluid port may stick in the valve
body upon removal) Fig. 13.

Fig. 13
Fluid Port
1 - Fluid Port

19. Remove the fluid transfer tube and O-rings.

-1120. Remove the input shaft O-ring using a small pick or equivalent Fig. 14.

Fig. 14
Input Shaft O-Ring
1 - Input Shaft O-ring

21. Remove and DISCARD the 14 oil pump housing bolts Fig. 15.
NOTE: Remove the input shaft O-ring before the oil pump is removed.

Fig. 15
Oil Pump Housing
1 - Oil Pump Housing Bolts

Z21 FSAR-TSB-4744