Loading...

NHTSA ID Number: 11010149

Manufacturer Communication Number: RSB-93-24-001-2

TSB/Document Date: 2024-11-06


Summary

RivianeBay logo is launching a technical service bulletin for some model year 2022-2024 R1T and R1S vehicles that are prone to excessive cabin noise and vibration from the A/C compressor. While the vehicle is safely functioning as designed, some customers might be unaccustomed to the noise of the A/C compressor in an electric vehicle; such noise is usually not noticeable in vehicles powered by an internal combustion engine. Upon customer complaint of excessive cabin noise or vibration while the A/C compressor is running, RivianeBay logo will retrofit brackets on the A/C lines, and, if necessary, reroute a harness to reduce noise and vibration in the cabin. Note: This document supersedes RSB-93-24-001-1. Revision 2 changes the order of installation of the low pressure line brackets.


If the PDF is very large, it may not load in the preview below.

Download PDF [3.54 MB]


Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.

If the TSB PDF does not show, download or view it on the NHTSA Website.

Click on the (+) Plus Sign

Then Click on Associated Document(s)


SaleBestseller No. 1
Mobil 1 Advanced Full Synthetic Motor Oil 5W-30, 5 Quart
  • Mobil 1eBay logo advanced full-synthetic motor oil 5W-30 utilizes...
  • Helps protect critical engine parts for up to 10,000 miles...
  • Meets ILSAC GF-6 standards to help provide low-speed...
  • Mobil 1eBay logo is specially formulated to help remove sludge and...
  • Provides excellent internal engine heat protection (up to...
SaleBestseller No. 2
Valvoline High Mileage with MaxLife Technology SAE 5W-20 Synthetic Blend Motor Oil 5 QT
  • MaxLife Technology prevents engine breakdown with 40% better...
  • Includes seal conditioners to reduce oil consumption and oil...
  • Added detergents reduce sludge, corrosion, rust and deposits...
  • Advanced friction-fighting additives help maximize...
  • Meets or exceeds all requirements of ILSAC GF-6A, API SP...

This product presentation was made with AAWP plugin.


Search NHTSA Database for Recalls

View Latest Recalls


Search NHTSA Database for Vehicle Investigations

View Latest Vehicle Investigations


Search NHTSA Database for Vehicle Complaints

View Latest Vehicle Complaints


TSB/Document ID: RSB-93-24-001-2

Replacement Service Bulletin Number:

MFR Communication Date: 2024-10-01

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: UNKNOWN OR OTHER

MFR Component System:

MFR Component Subsystem:


Previous TSB

Next TSB



RSB-93-24-001-2: Excessive Cabin Noise and Vibration
from A/C Compressor
RivianeBay logo is launching a technical service bulletin for some model year 2022-2024 R1T and R1S vehicles that are
prone to excessive cabin noise and vibration from the A/C compressor. While the vehicle is safely functioning
as designed, some customers might be unaccustomed to the noise of the A/C compressor in an electric
vehicle; such noise is usually not noticeable in vehicles powered by an internal combustion engine. Upon
customer complaint of excessive cabin noise or vibration while the A/C compressor is running, RivianeBay logo will
retrofit brackets on the A/C lines, and, if necessary, reroute a harness to reduce noise and vibration in the cabin.
Note: This document supersedes RSB-93-24-001-1. Revision 2 changes the order of installation of the
low pressure line brackets.
Document Type

Technical Service Bulletin

Date

October 1, 2024

Affected Region(s)

USA, Canada

Affected Model(s)

R1T, R1S

Model Year(s)

2022-2024

Approximate Build Dates

January 2022-April 2024

Refer to the TSB Guide Dashboard to determine if
this document applies to a specific vehicle.
Vehicle System

93 - Noise Vibration and Harshness

Minimum Service Location

Service Center

Required Parts
Part Number

Quantity Engineering Name

Service Name/Notes

SC00004344-A

1

NUT - M6X1.0 HX FL CL8 R107G

PT01208787-A

1

R1T/S Suction and Discharge AC line Brackets
assmbly service

SC00004361-A

7

SCREW - M5X0.8X10 SO TI PL CL8.8 R103C

SC00035718-A

1

CLIP - 7.0X6.85 PR FIR TUBE R101

SC00007332-A

2

NUT - M6X1.0X4.2 RIV RND R105C

Rivet nuts

SC00006307-A

2

BOLT - M6X1.0X15.55 HX FL MAT CL8.8 R105G

Bolts for rivet nuts

Bracket Kit, Refrigerant
Lines

Attention: The parts listed in this table are only for unique steps that are called out in this bulletin.
Some sections of this bulletin might refer to Service Manual procedures which require additional parts.
Always review the bulletin and all potentially related Service Manual procedures before ordering parts
and beginning work.

RSB-93-24-001-2: Excessive Cabin Noise and Vibration from A/C Compressor, Page 1

Potentially Required Parts
Part Number

Quantity Engineering Name

Service Name/Notes

PT00100804-C

1

R1-ALL: BRACKET - BATTERY CRADLE; LWR

Bracket, 12V Battery,
Lower

SC00019236-A

1

B00BK00009

Clip, Cowl Harness

PT00550288-B

1

BRKT; TVX STIFFENER

Reinforcement,
Expansion Valve

PT00598898-A

1

STUD; DOUBLE ENDED M8-M6

Stud, Flange, Front A/C

SC00004344-A

1

NUT - M6X1.0 HX FL CL8 R107G

Attention: The parts listed in this table are only for unique steps that are called out in this bulletin.
Some sections of this bulletin might refer to Service Manual procedures which require additional parts.
Always review the bulletin and all potentially related Service Manual procedures before ordering parts
and beginning work.

Required Special Tools:
Tool Number

Tool Name

TSN00733

Rivet nut installation kit

Attention: The special tools listed in this table are only for unique steps that are called out in this
bulletin. Some sections of this bulletin might refer to Service Manual procedures which require
additional special tools. Always review the bulletin and all potentially related Service Manual
procedures before beginning work.

Preparation
Evacuate refrigerant (refer to service manual procedure 264650024).
Note: Do not replace the desiccant insert.

Note: Perform the procedure through Install Refrigerant Line Brackets step 3 while the refrigerant is
being recovered.

RSB-93-24-001-2: Excessive Cabin Noise and Vibration from A/C Compressor, Page 2

Inspection
1. Check the vehicle build date:
• If the vehicle was built before September 16, 2022: Skip to the Reroute Low Voltage Harness
section.
• If the vehicle was built between September 16, 2022 and October 17, 2022: Continue to the next
step.
• If the vehicle was built after October 17, 2022: Skip to the Install Refrigerant Line Brackets section.
2. Remove: Airbag, Knee, LH (refer to service manual procedure 724015010).
3. Inspect for the presence of the highlighted component(s).

• If the component is present: Skip to the Install Refrigerant Line Brackets section.
• If the component is not present: Continue to the next section.

Reroute Low Voltage Harness
1. Remove: Pedal, Brake (refer to service manual procedure 145510010).
2.

RSB-93-24-001-2: Excessive Cabin Noise and Vibration from A/C Compressor, Page 3

3. Remove and discard:

Note: Shown with components removed for clarity.
4. Attach the new clip to Harness, Cowl, as shown.

Note: Shown with components removed for clarity.
1

Harness, 12V Batteries - LH Fuse Box

2

Harness, Cowl

RSB-93-24-001-2: Excessive Cabin Noise and Vibration from A/C Compressor, Page 4

5. Push Harness, 12V Batteries - LH Fuse Box forward until it makes contact with the body. Position
Harness, Cowl to hold Harness, 12V Batteries - LH Fuse Box against the body. Secure the new clip.

1

Harness, 12V Batteries - LH Fuse Box

2

Harness, Cowl

Note: The rework in this step might not be possible on some early production vehicles. In
these cases: Use cable ties to secure the harnesses so that they do not contact the brake pedal
assembly.
6. Continue to the next section.

RSB-93-24-001-2: Excessive Cabin Noise and Vibration from A/C Compressor, Page 5

Install Refrigerant Line Brackets
1. Remove: Screen, Leaf (refer to service manual procedure 647920010).
2. Remove: Bracket, 12V Battery (refer to service manual procedure 786620010).
Note: Inspect the highlighted area(s).
• If the highlighted tabs on the component appear as shown: Replace the component with revision
C or later before reinstalling. Continue to the next step.

• If the highlighted tabs on the component appear as shown: Continue to the next step.

3. Remove and discard:

Warning: Make sure that the refrigerant has been fully recovered before continuing.

4. Remove: Line, Refrigerant, High Pressure (refer to service manual procedure 264634010).
5. Use plugs or caps to cover all opening(s).

RSB-93-24-001-2: Excessive Cabin Noise and Vibration from A/C Compressor, Page 6

6. On the removed component(s):
a. Install:

b. Install:

c. Install:

Note: Do not fully tighten the fastener(s) at this time.
d. Install:

RSB-93-24-001-2: Excessive Cabin Noise and Vibration from A/C Compressor, Page 7

7. Working on the RH side of the vehicle:

8.

9. Remove plugs or caps covering all opening(s).
10. Install: Line, Refrigerant, High Pressure (refer to service manual procedure 264634010).
Note: Reinstall the fastener in the highlighted position.

RSB-93-24-001-2: Excessive Cabin Noise and Vibration from A/C Compressor, Page 8

11. Install:

12. Tighten:

13. Attach:

RSB-93-24-001-2: Excessive Cabin Noise and Vibration from A/C Compressor, Page 9

14. Reconnect:

15. Test-fit the component.

16. Mark the position of the component.

RSB-93-24-001-2: Excessive Cabin Noise and Vibration from A/C Compressor, Page 10

17. Remove:

18. Inspect for the presence of the highlighted component(s).
Note: This information will be used in a later step.

19. Remove: Line, Refrigerant, Compressor, Low Pressure (refer to service manual procedure 264630010).
20. Use plugs or caps to cover all opening(s).
21. Align the component(s) to the position that was marked earlier.

RSB-93-24-001-2: Excessive Cabin Noise and Vibration from A/C Compressor, Page 11

22. In 2 locations: Using a marking punch: Mark the center of each hole in the component.

23. Remove:

24. In 2 locations: Using a drill with a 3.2 mm (1/8 inch) drill bit: Drill through the marks.

25. In 2 locations: Using a drill with a 10 mm drill bit: Drill through the holes.

RSB-93-24-001-2: Excessive Cabin Noise and Vibration from A/C Compressor, Page 12

26. Using the rivet nut installation kit: Install the rivet nuts.

27. If the component shown in step 18 was not present: Replace:

28. Remove plugs or caps covering all opening(s).
29. Install: Line, Refrigerant, Compressor, Low Pressure (refer to service manual procedure 264630010).
30.

• If the component shown in step 18 was present: Reinstall the original component.
• If the component shown in step 18 was not present: Install a new component.

RSB-93-24-001-2: Excessive Cabin Noise and Vibration from A/C Compressor, Page 13

31. Install:

32. Install:

33. Install:

RSB-93-24-001-2: Excessive Cabin Noise and Vibration from A/C Compressor, Page 14

34. Install:

35. Continue to the next section.
Torque specifications in this
section
Step Number Torque (Nm)
10

10

11

10

12

5

27

7

32

10

34

5

Final Steps
1. Recharge refrigerant (refer to service manual procedure 264650024).
Note: Do not replace the desiccant insert.
2. Reinstall all components that were removed for access and replace all non-reusable components. Refer
to the service manual procedures referenced in this document for additional component reusability
information and torque specifications.

RSB-93-24-001-2: Excessive Cabin Noise and Vibration from A/C Compressor, Page 15

Labor Codes
Labor Code

Description

RSB932400100

RSB-93-24-001 not applicable

RSB932400101

Retrofit refrigerant line brackets

RSB932400102

Retrofit refrigerant line brackets, replace lower 12V battery bracket

RSB932400103

Retrofit refrigerant line brackets, retrofit expansion valve reinforcement

RSB932400104

Retrofit refrigerant line brackets, retrofit expansion valve reinforcement, replace
lower 12V battery bracket

RSB932400105

Inspect low voltage harness, retrofit refrigerant line brackets

RSB932400106

Inspect low voltage harness, retrofit refrigerant line brackets, replace lower 12V
battery bracket

RSB932400107

Inspect low voltage harness, retrofit refrigerant line brackets, retrofit expansion
valve reinforcement

RSB932400108

Inspect low voltage harness, retrofit refrigerant line brackets, retrofit expansion
valve reinforcement, replace lower 12V battery bracket

RSB932400109

Reroute low voltage harness, retrofit refrigerant line brackets

RSB932400110

Reroute low voltage harness, retrofit refrigerant line brackets, replace lower 12V
battery bracket

RSB932400111

Reroute low voltage harness, retrofit refrigerant line brackets, retrofit expansion
valve reinforcement

RSB932400112

Reroute low voltage harness, retrofit refrigerant line brackets, retrofit expansion
valve reinforcement, replace lower 12V battery bracket

Contact ServiceDocumentFeedback@rivianeBay logo.com regarding labor codes and document content.

RSB-93-24-001-2: Excessive Cabin Noise and Vibration from A/C Compressor, Page 16

1


SaleBestseller No. 1
ANCEL X7HD 10'' Heavy Duty Truck Scanner, Semi Trucks Full System Diagnostic Tool, Bidirectional Diesel Scan Tool with DPF, ECU Coding, 40+ Reset for Cummins, Detroit, Caterpillar, Volvo, Paccar etc
  • 🔥🔥🔥2026 New Functions Making X7HD the Top Dog - Big Surprise!!! ANCEL X7HD truck scanner 10 major functional advantages .✅>Full HDOBD/OBD2 Function ✅>ALL System Diagnostic ✅>42+ Reset Function ✅>Active Test / Bi-Directional Control✅>ECU Coding✅>Graphing Live Data✅>Wide Compatibility ✅>2 Yrs Free Update✅>Remote Operation✅>Bluetooth 5.0 & Wifi In addition, 8 major hardware advantages: ✅>6000 mAh✅>10.1 inch Tablet✅>2G RAMeBay logo✅>32G ROM (Expandable to 128GB)✅>Data Record & Replay & Print✅>Android 10.0✅>Bluetooth 5.0 & Wifi✅>14 Languages
  • 🚛OEM DPF Forced Regen & Cylinder Cutout Test & more - ANCEL X7HD diesel scanner diagnostic tool not only supports DPF regeneration, DPF reset, DPF related information reset, DPR state reset, DPD forced regeneration etc, which helps you better solve the exhaust aftertreatment system problems, but also supports activate motor to do exhaust air in ABS Automatically. Moreover, it features TPMS activation, cylinder cut-off and learning functions
  • 🚛Advanced ECU Coding & Programming - ANCEL X7HD 10.1inch truck scanner diagnostic tool is equipped with advanced ECU coding, supports Level calibration, Idle speed learning and Adjustment, Camshaft timing control learning, Control unit adaptations, Injector Codes, Read/Write VIN, Road speed limit optional vehicle speed set, etc... PLEASE NOTE that ECU codes are not compatible with all vehicles, please send us your VIN# to check vehicle compatibility
  • 🚛42+ Reset Functions & Bidirectional Control - 2026 newest top heavy duty truck scan tool, comes with 42+ special services (ECU, Speed Limit and Idle Reset, Oil Reset, Injector Coding, EPB, ABS, SRS, Suspension, Throttle, etc. and always keep growing), which meet all your various needs for service and maintenance
  • 🚛10 Inch All Systems Diesel Scanner & Full HDOBD/OBD2 Modes - ANCEL X7HD diesel truck scan tool supports all systems scan, such as Engine, Brake, Retarder, TECU Transmission, Tachograph, ABS, SRS, TPMS, EPB, SAS, ESP, and other vehicle systems, comes with 10 obd2 service modes: read/erase error codes, Data Stream, I/M Readiness, Vehicle Information, Actuations, DTC Lookup, EVAP, view freeze frame, etc
SaleBestseller No. 2
ANCEL Heavy Duty Truck Scanner HD601 All System Diesel Diagnostic Scan Tool fits for Cummins, Detroit, Freightliner, International, Paccar, Check Engine for Truck & Car 2 in 1 Code Reader
  • 【Extensive Compatibility】HD601 heavy duty truck scanner supports 12V & 24V commercial vehicles and all major truck models that comply with standard protocols (SAE J1939, SAE J1708, ISO 14230-4, ISO 15765-4 and ISO 9141-2, ISO 27145-4 and Euro6). Fits for CumminseBay logo, PaccareBay logo, Detroit, CaterpillareBay logo, FreightlinereBay logo, InternationaleBay logo, PeterbilteBay logo, FordeBay logo Heavy Truck, Class 4-Class 8 trucks, etc. It also supports engine diagnosis on most cars, minivans, light trucks and pickups
  • 【 Full System Diagnostic】HD601 Diesel Scanner supports all system scans of heavy trucks compliant with standard protocols SAE J1939 & J1708, such as Engine, ABS, Transmission, Braking System, ESP, EPS, Fuel System, etc, It is a great scan tool for CumminseBay logo, CaterpillareBay logo, Detroit, CaterpillareBay logo, Maxxforce, BendixeBay logo,WabasheBay logo, Wabaco, HaldexeBay logo, Allison, EatoneBay logo heavy trucks, With this truck tool, you can get deep analysis data about the system and do some repairs by yourself, saving much time and money. Note: Only heavy truck vehicles that comply with the above protocol can diagnose the entire system
  • 【Enhanced Diesel OBD Scanner】The HD601 Diesel OBD Scanner offers unparalleled diagnostic capabilities for heavy-duty trucks. Beyond code reading, clearing, and live data display, it retrieves vehicle information, freeze frames, and DTCs. With 6, 9, and 16 pin cables, it ensures compatibility with various engines. This scanner's real-world testing prowess ensures comprehensive support for a wide array of heavy-duty truck engines, making it an indispensable tool for truck diagnostics
  • 【DTC Library】+【Life Time Free Update】The built-in DTC library allows you to retrieve the codes directly without searching for the definition in the book. Whether you are a professional mechanic or a DIY car owner, HD601 diesel scanner explains the existing problem, makes it easier for you to understand code definitions and helps you locate vehicle faults. Note: This device cannot directly solve the fault. Plus, you get a lifetime free internet updates, so you always have the latest software for diagnostics in English and Spanish languages.
  • 【Friendly Design, Easy of Use】This scanner is plug and play, simple and convenient, and very friendly for beginners. With improved buttons for easy menu navigation. The excellent 2.8 inch LCD color screen makes it easy to view the displayed results and gives you a better overview of your car's problem areas and the identified codes. In addition, the processor is super-fast and responds without lagging, providing maximum comfort and efficiency in diagnostic and service work
SaleBestseller No. 3
NEXAS Heavy Duty Truck Scanner NL102 Full System Diesel Truck Scan Tool for Cummins, Isuzu, Freightliner, Caterpillar, Detroit, Peterbilt, 2-in-1 Code Reader Read & Clear Fault Codes for Truck & Car
  • Why NEXAS NL102 Truck Scan Tool? The NL102 outshines other truck scanner with its extensive diagnostic features. It offers full system diagnostics for major trucks meeting standard protocols, along with complete OBD2 functionality. Beyond read fault codes, clear codes and live data display, it enables vehicle info retrieval, freeze frame capture, and DTC lookup. Equipped with 6-pin, 9-pin, 16-pin connectors, it ensures broad truck compatibility. Plus, enjoy lifetime free updates in English, Spanish, and French, keeping your diagnostic scanner software current.
  • Wide Compatibility - Friendly Reminder: To avoid compatibility issues, please confirm with us via Amazon Messages before purchasing. This heavy duty truck scanner is compatible with all heavy-duty trucks and semi that adhere to standard protocols (J1587, J1939, J1708). It covers a wide range of vehicle models, including CumminseBay logo, Detroit, CaterpillareBay logo, FreightlinereBay logo, InternationaleBay logo, KenwortheBay logo, John Deere, PeterbilteBay logo, Sterling, MackeBay logo, PaccareBay logo, Western StareBay logo, Mercedes-BenzeBay logo, VolvoeBay logo, Scania, MAN, Renault, ERF, Foden, Seddon-Atkinson, Iveco, DAF, SISU, STEYR, ISUZUeBay logo etc. Equipped with 6-pin, 9-pin, and 16-pin connectors for versatile device compatibility, ensuring stable plug-and-play connections.
  • Save Hundreds of Money for All Heavy Duty Trucks – This diesel diagnostic scanner supports accurate full-system scans for all heavy-duty trucks that comply with standard protocols (J1587, J1939, and J1708). It can read and clear trouble codes across a range of vehicle systems, including the engine, transmission, instrument panel, drivetrain, brake system, suspension, ABS, ESP, EPS, fuel system, etc. The truck scanner communicates directly with your truck's computer to provide real-time data stream analysis, letting you pinpoint issues with precision. This cuts down on waste from unnecessary part replacements, saving you time and hundreds or even thousands of dollars.
  • All OBD2 Functions + Battery Health Monitoring – Unlike many obd2 scanners on the market that only cover partial OBD2 features, ours gives you full OBD2 capability: read & clear codes, live data, freeze frame data, I/M readiness checks, EVAP tests, on-board monitor, O2 sensor tests, vehicle info, and DTC lookup. That means more detailed insights for pros and DIYers alike. The NL102 isn't just a code scanner – it's a battery saver. Regularly check your car's battery health, and catch issues before it dies completely. No more unexpected no-starts in the driveway or on the road. It diagnoses battery condition accurately, helping you avoid costly last-minute repairs.
  • Plug and Play & One-click for DTC: NEXAS diesel scanner is user-friendly. It comes with an intuitive screen and easy-to-understand interface, making it accessible even for non-professionals to get started. And the built-in DTC library in the code reader allows you to directly retrieve codes without searching for definitions in books, making it easier to understand the code definitions and solve problems more quickly.

This product presentation was made with AAWP plugin.


Last update on 2026-05-11 / Affiliate links / Images from Amazon Product Advertising API


 
Share to...