L-SB-0015-24

Rev1

March 28, 2024

2025 NX 250, NX 350, NX 350h, NX 450h+ Pre-Delivery
Service (PDS)
Service
Category

General

Section

Pre-Delivery Service

Market USA

Applicability
YEAR(S)

MODEL(S)

2025

NX250, NX350, NX350H,
NX450H+

ADDITIONAL INFORMATION

REVISION NOTICE
September 03, 2024 Rev1:
 The Introduction, Required Tools & Equipment, and Enable Hybrid Battery Thermal Keep
Control Mode sections have been updated.
Any previous printed versions of this bulletin should be discarded.

Introduction

Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer
feedback indicates the following areas deserve special attention when performing PDS:


Careful inspection for paint chips/scratches and body dents/dings.



Proper operation of electrical accessories (including interior light, clock, and radio reset).



Interior cleanliness.



Proper function of mechanical systems.

Customer retention and proper maintenance of vehicles are and have always been a major focus
for Lexus. To help remind customers that regular service is essential to the proper maintenance
of the vehicle, dealers are required to install a service reminder sticker before delivery. By doing
this, customers will be reminded to return to your dealership for service. Your current service
reminder sticker may be used.

© 2024 Lexus, a division of Toyota Motor Sales, USA

Page 1 of 15

L-SB-0015-24

Rev1

March 28, 2024

Page 2 of 15

2025 NX 250, NX 350, NX 350h, NX 450h+ Pre-Delivery Service (PDS)
Introduction (continued)

This bulletin contains the PDS procedures that apply specifically to 2025 model year NX 250,
NX 350, NX 350h, and NX 450h+ vehicles.
Refer to L-PDSB-0466-D, the model specific Check Sheet that contains PDS steps that apply
specifically to 2025 model year NX 250, NX 350, NX 350h, and NX 450h+ vehicles. To properly
perform a complete PDS, you must complete all procedures contained in this TSB as well as the
model specific PDS Check Sheet.
In addition, if the vehicle is stored for over 30 days, refer to L-SB-0003-24, Long-Term Vehicle
Storage Guidelines.
Refer to the table below for a definition of terms that may be used in this bulletin.
Table 1.
TERM

ACRONYM

DEFINITION

Conventional Vehicle

CV

A vehicle with only a gasoline engine for propulsion

Electrified Vehicle

EV

A vehicle that utilizes a hybrid or a plug-in hybrid system
for propulsion

Hybrid Electric Vehicle

HEV

A vehicle with both a gasoline engine and a HV Battery

Plug-in Hybrid Electric Vehicle

PHEV

A vehicle with both a gasoline engine and a HV Battery that
can be charged externally

State of Charge

SOC

The remaining capacity available in a battery

12-Volt

12V

Standard 12V battery used to power electrical systems
separate from high voltage components

High Voltage

HV

HV Battery used to power the electrified vehicle

© 2024 Lexus, a division of Toyota Motor Sales, USA

L-SB-0015-24

Rev1

March 28, 2024

Page 3 of 15

2025 NX 250, NX 350, NX 350h, NX 450h+ Pre-Delivery Service (PDS)
Table of Contents



Warranty Information ............................................................................................................. 4



Required Tools & Equipment ................................................................................................. 4



D/C Cut Fuse Installation ....................................................................................................... 5



Front License Plate and Mounting Bracket Installation* ......................................................... 6



Installation of Rubber Body Plugs .......................................................................................... 8



Power Back Door Initialization ............................................................................................... 9



Installation of Wheel Ornament (F Sport Models) .................................................................. 9



Tire Pressure Warning System (TPWS) Initialization* .......................................................... 10



Enable Hybrid Battery Thermal Keep Control Mode* ........................................................... 10


Confirm Hybrid Battery Thermal Control Mode State ....................................................... 11



Set Hybrid Battery Thermal Keep Control Mode .............................................................. 12



Memorize Steering Angle Neutral Point* .............................................................................. 13



Seating Position Control ECU Assembly Initialization .......................................................... 13



Head Unit System Reset ..................................................................................................... 14



Customize ACC Function .................................................................................................... 14



Dealer Contact Information for Call Dealer Head Unit Function ........................................... 14



Navigation — Set Date & Time by GPS ............................................................................... 15



Parking Support Brake System Calibration*......................................................................... 15
*If applicable.

© 2024 Lexus, a division of Toyota Motor Sales, USA

L-SB-0015-24

Rev1

March 28, 2024

Page 4 of 15

2025 NX 250, NX 350, NX 350h, NX 450h+ Pre-Delivery Service (PDS)
Warranty Information
OP CODE

DESCRIPTION

TIME

OFP

T1

T2

N/A

Not Applicable to Warranty

–

–

–

–

Required Tools & Equipment
REQUIRED EQUIPMENT

SUPPLIER

Techstream ADVi*
Techstream 2.0
Techstream Lite

PART NUMBER

QTY

TSADVUNIT
ADE

Techstream Lite (Green Cable)

TS2UNIT
TSLITEPDLR01
TSLP2DLR01

*Essential SST.

NOTE
 Only ONE of the Techstream units listed above is required.
 GTS+ Software version 2024.03.004.02 or later is required.
 Additional Techstream units may be ordered by calling Approved Dealer Equipment (ADE)
at 1-800-368-6787 or by visiting TIS – Diagnostics – Tools & Equipment – Techstream Order Portal.

© 2024 Lexus, a division of Toyota Motor Sales, USA

1

L-SB-0015-24

Rev1

March 28, 2024

Page 5 of 15

2025 NX 250, NX 350, NX 350h, NX 450h+ Pre-Delivery Service (PDS)
D/C Cut Fuse Installation

To minimize battery discharge during transportation and storage, the D/C cut fuse (20A) has
been removed at the assembly plant and temporarily stored in the blank space of the relay block
in the engine compartment. During PDS, reinstall the D/C cut fuse (20A) into its original location
and confirm ALL related Diagnostic Trouble Codes (DTCs) are cleared.
Remove the D/C cut fuse (20A) from the blank space of the relay block in the engine
compartment and install the D/C cut fuse (20A) in the relay block as shown.
Figure 1.
A

B

1
2

1
2
3

3

A

NX 250, NX 350, and NX 350h

B

NX 450h+

1

Relay Block

2

Remove the D/C Cut Fuse (20A)

3

Install the D/C Cut Fuse (20A) (Original Location)

NOTE
 With the D/C cut fuse (20A) removed, if ANY DTCs are detected when the ignition is turned ON
during transportation, use Global Techstream Software (GTS+) to clear ALL DTCs AFTER ensuring
there are NO malfunctions.
 While the vehicle is stored at the dealership, disconnect the negative (–) battery terminal to prevent
battery discharge. Refer to L-SB-0001-24, Battery Inspection and Maintenance During PDS, for
battery maintenance information.

© 2024 Lexus, a division of Toyota Motor Sales, USA

L-SB-0015-24

Rev1

March 28, 2024

Page 6 of 15

2025 NX 250, NX 350, NX 350h, NX 450h+ Pre-Delivery Service (PDS)
Front License Plate and Mounting Bracket Installation

The front license plate mounting bracket and two self-tapping screws are stored in the vehicle.
Follow this procedure to install the front license plate mounting bracket and front license plate in
states where it is required by law.
1. Align holes “A” of the mounting bracket with the dimples on the radiator lower grille.
NOTE
 Holes “A” are used for installation of the front license plate mounting bracket to the
radiator lower grille.
 Holes “B” are used to install the license plate onto the mounting bracket.
Figure 2.
1

2

A

A

A

A

B

B

4

4

3

3

1

Type A

2

Type B

3

Mounting Bracket

4

Dimples

A

Holes for Installing the Front License Plate Mounting Bracket

B

Holes for Installing the License Plate

© 2024 Lexus, a division of Toyota Motor Sales, USA

L-SB-0015-24

Rev1

March 28, 2024

Page 7 of 15

2025 NX 250, NX 350, NX 350h, NX 450h+ Pre-Delivery Service (PDS)
Front License Plate and Mounting Bracket Installation (continued)

2. Screw the two self-tapping screws directly into the dimples to install the front license plate
mounting bracket to the radiator lower grille.
NOTICE
 Do NOT pre-drill holes into the dimples.
 Do NOT overtighten the self-tapping screws.

3. Install the front license plate to the mounting bracket using two noncorroding bolts with the
following dimensions:
Nominal Length: 15.0 mm (0.59 in.)
Diameter: 6.0 mm (0.24 in.)
Figure 3.

Figure 4.
A
3

2

1