NHTSA ID Number: 11009803
Manufacturer Communication Number: 37000
TSB/Document Date: 2024-11-05
Summary
This is a Technical Journal: Outer rear view mirror intermittently not folding. May required replacing terminals.
Volvo
Car USA LLC
Technical Journal
Technical Journal Title
Ref. No.
Outer rear view mirror intermittently not folding
TJ 37000.1.0
Issuer (Dept.)
Issue Date
Status Date
6/28/24
10/14/24
Technical Service
Car Market
Partner
Function Group
United States and Canada
3 US 7510 Volvo Car USA
8462
Function Description
Page
Electrical outside mirrors, compl
Page 1 of 18
Attachment
File Name
File Size
TJI-529543-1_1_0_en-US.pdf
1.6420 MB
TJI-529543-2_1_0_en-US.pdf
2.4063 MB
DESCRIPTION:
If customer complains about outer rear view mirror intermittently not folding/unfolding follow advice
under “Service”.
CSC Customer Symptom Codes
Code
Description
3I
Door mirrors/Folding does not work
SM
Door mirrors/Electrical adjustment does not work
XP
Door mirrors/Folding does not work
DTC Diagnostic Trouble Codes
Vehicle Type
Type
Eng
Eng
Desc
Sales
Body
Gear
Steer
Model Year
Plant
Chassis range
Struc Week
Range
224
2019-9999
-
201835-999952
225
2019-9999
-
201817-999952
227
2019-9999
-
201846-999952
234
2017-2017
-
201617-999952
235
2017-9999
-
201624-999952
236
2017-9999
-
201646-999952
238
2017-9999
-
201646-999952
246
2018-9999
-
201717-999952
256
2016-9999
-
201505-999952
536
2019-9999
-
201746-999952
539
2022-9999
-
202139-999952
Technical Journal 37000.1.0
SERVICE:
Before replacing any parts, start by fault tracing according to attached instruction.
For SPA1, use attachment TJI-529543-1_1_0_en-US.pdf
For CMA, use attachment TJI-529543-2_1_0_en-US.pdf
If replacing the terminals, use the highest quality as possible such as Gold or Tin if available.
Warranty claim info:
To get a warranty claim accepted for a job described in this TJ, use the corresponding VST OP
number stated in this TJ.
Note that the TJ number must be stated in the repair order text.
VST Operation Number
VST Operation Number
Description
98586-2
Cable harness, check measurement acc to TJ
VEHICLE REPORT:
Yes, please submit a Vehicle Report if the service solution described in this TJ has no effect. Use
concern area “Vehicle Report” and sub concern area “Support not needed”, use function group
8462.
To view TJ attachments continue to next page. This TJ has two attachments.
Page 2 of 18
2024-10-14
Volvo Car Customer Service
Title
External mirror
Action
Issue
1
Product fix
Date
2024-06
Reason
First issue
Affected vehicles
Model year
2019, 2020,
2021, 2022,
2023, 2024,
2025
2017, 2018,
2019, 2020,
2021, 2022,
2023, 2024
2017, 2018,
2019, 2020,
2021, 2022,
2023, 2024,
2025
2019, 2020,
2021, 2022,
2023, 2024,
2025
2019, 2020,
2021, 2022,
2023, 2024,
2025
2017, 2018,
2019, 2020,
2021, 2022,
2023, 2024,
2025
2017, 2018,
2019, 2020,
2021, 2022,
2023, 2024,
2025
2018, 2019,
2020, 2021,
2022, 2023,
2024, 2025
2016, 2017,
2018, 2019,
2020, 2021,
2022, 2023,
2024, 2025
Model
S60 (19-)
S90 (17-)
S90L
V60 (19-)
V60 Cross Country
(19-)
V90 (17-)
V90 Cross Country
XC60 (18-)
XC90 (16-)
TJ Instruction VCC-529543-1
Page
1(7)
Operation number:
98586-2
TJ Instruction VCC-529543-1
Page 2 ( 7 )
Color symbols
Note! This colour chart displays (in colour
print and electronic version) the importance
of the different colours used in the images
of the method steps.
1 . Used for focused component, the
component with which you will do
something.
2 . Used as extra colors when you need to show
or differentiate additional parts.
3 . Used for attachments that are to be
removed/installed. May be screws, clips,
connectors, etc.
4 . Used when the component is not fully
removed from the vehicle but only hung to
the side.
5 . Used for standard tools and special tools.
6 . Used as background color for vehicle
components.
Removal
Loosen the component indicated. Do not
remove it.
Fold marked part aside.
Caution! Do not disconnect the connector
during troubleshooting!
TJ Instruction VCC-529543-1
Page 3 ( 7 )
Loosen panel front door , refer to:
Removal, replacement and installation
8 - Body and interior
85 - Interior
851 - upholstery for wall/door, side, rear
shelf, luggage rack
Note! Orientation view
Note! Orientation view
Set the vehicle to Active mode, described in
usage mode , refer to:
General Information
3 - Electrical system
30 - General
300 - general
TJ Instruction VCC-529543-1
Page 4 ( 7 )
Request the aid of a colleague for this
procedure.
Activate the feature.
Measure the battery voltage.
1 . If battery voltage is present, perform
troubleshooting on the external mirror and its
wiring.
2 . If battery voltage is missing, continue
troubleshooting by following the steps below:
TJ Instruction VCC-529543-1
Page 5 ( 7 )
Note! Orientation view
Note! Orientation view
TJ Instruction VCC-529543-1
Page 6 ( 7 )
Request the aid of a colleague for this
procedure.
Activate the feature.
Measure the battery voltage.
1 . If battery voltage is missing, continue
troubleshooting the DDM/PDM and its
wiring.
2 . If battery voltage is present, replace the
affected terminals.
Follow the action information below.
Reconditioning
See information on tools for connectors , refer
to:
Specifications, mechanical
3 - Electrical system
37 - Cables and fuses
371 - cables
TJ Instruction VCC-529543-1
Page 7 ( 7 )
Caution! Only use the specified special tool.
Disconnect terminals from the connector,
following the graphic.
Pull the wiring through.
Caution! Only use the specified special tool.
Disconnect terminals from the connector,
following the graphic.
Pull the wiring through.
Installation
Reinstall the removed parts in reverse order.
Title
Action
Issue
1
Volvo Car Customer Service
External mirror
Product fix
Date
2024-06
Reason
First issue
TJ Instruction VCC-529543-2
Page
1(9)
Operation number:
98586-2
TJ Instruction VCC-529543-2
Page 2 ( 9 )
Color symbols
Note! This colour chart displays (in colour
print and electronic version) the importance
of the different colours used in the images
of the method steps.
1 . Used for focused component, the
component with which you will do
something.
2 . Used as extra colors when you need to show
or differentiate additional parts.
3 . Used for attachments that are to be
removed/installed. May be screws, clips,
connectors, etc.
4 . Used when the component is not fully
removed from the vehicle but only hung to
the side.
5 . Used for standard tools and special tools.
6 . Used as background color for vehicle
components.
Removal
Remove the marked part.
TJ Instruction VCC-529543-2
Page 3 ( 9 )
Remove the screw.
Remove the screws.
TJ Instruction VCC-529543-2
Page 4 ( 9 )
Loosen the component indicated. Do not
remove it.
Fold marked part aside.
Caution! Do not disconnect the connector
during troubleshooting!
TJ Instruction VCC-529543-2
Page 5 ( 9 )
Note! Orientation view
Note! Orientation view
Set the vehicle to Active mode, described in
usage mode , refer to:
General Information
3 - Electrical system
30 - General
300 - general
TJ Instruction VCC-529543-2
Page 6 ( 9 )
Request the aid of a colleague for this
procedure.
Activate the feature.
Measure the battery voltage.
1 . If battery voltage is present, perform
troubleshooting on the external mirror and its
wiring.
2 . If battery voltage is missing, continue
troubleshooting by following the steps below:
TJ Instruction VCC-529543-2
Page 7 ( 9 )
Note! Orientation view
Note! Orientation view
TJ Instruction VCC-529543-2
Page 8 ( 9 )
Request the aid of a colleague for this
procedure.
Activate the feature.
Measure the battery voltage.
1 . If battery voltage is missing, continue
troubleshooting the DDM/PDM and its
wiring.
2 . If battery voltage is present, replace the
affected terminals.
Follow the action information below.
Reconditioning
See information on tools for connectors , refer
to:
Specifications, mechanical
3 - Electrical system
37 - Cables and fuses
371 - cables
TJ Instruction VCC-529543-2
Page 9 ( 9 )
Caution! Only use the specified special tool.
Disconnect terminals from the connector,
following the graphic.
Pull the wiring through.
Caution! Only use the specified special tool.
Disconnect terminals from the connector,
following the graphic.
Pull the wiring through.
Installation
Reinstall the removed parts in reverse order.
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TSB/Document ID: 37000
Replacement Service Bulletin Number:
MFR Communication Date: 2024-10-15
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: UNKNOWN OR OTHER
MFR Component System:
MFR Component Subsystem:
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