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NHTSA ID Number: 11009665

Manufacturer Communication Number: SSPD8 Repair

TSB/Document Date: 2024-11-04


Summary

MazdaeBay logo Motor Corporation has decided to conduct a Special Service Program (SSP) to extend the warranty coverage for a specific repair of the fail-safe thermostat in the coolant control valve on certain CX-5, Mazda3, CX-3, Mazda6 and CX-30 vehicles that are equipped with the suspected coolant control valve. The warranty coverage for a specific repair of fail-safe thermostat has been extended to 15 years (180 months) /150,000 miles (240,000 km) whichever comes first, from the original warranty start date. Concern Outline: On certain subject vehicles, the check engine light is illuminated with DTC P0126:00 (Thermostat stuck open) stored in memory and one or more of the following symptoms may occur: Engine takes longer to warm up, Engine temperature gauge fluctuates, Low coolant temperature indicator (blue) light stays on longer or turns on while driving, Poor heater performance, especially at idle. This is a warranty extension for the specified repair only. Inspection and replacement of non-failed parts will not be eligible for reimbursement under this SSP to the dealer or customer. This program extends the warranty period for actual failures due to defects in workmanship or materials in accordance with the MazdaeBay logo Warranty Policy and Procedures. If a customer arrives at your dealership with the concern described, please repair under this Special Service Program.


REPAIR PROCEDURE & PARTS AND WARRANTY INFORMATION
WARRANTY EXTENSION SSPD8
SSPD8 - Check Engine Light ON with DTC P0126:00
WARRANTY EXTENSION
For certain 2018-2025MY CX-5, 2019-2023MY Mazda3, 2019-2022MY CX-3, 2018-2021MY
Mazda6, 2020-2023MY CX-30 that are equipped with the suspected coolant control valve, the
warranty coverage for specific repair of the fail-safe thermostat is extended to:
15 years (180 months) or 150,000 miles (240,000 km) whichever comes first, from the original warranty
start date.
CONDITION OF CONCERN
On certain subject vehicles, the check engine light is illuminated with DTC P0126:00 (Thermostat
stuck open) stored in memory and one or more of the following symptoms may occur:
Engine takes longer to warm up.
Engine temperature gauge fluctuates.
Low coolant temperature indicator (blue) light stays on longer or turns on while driving.
Poor heater performance, especially at idle.
SUBJECT VEHICLES
Model

Eng Type

Subject VIN range

Subject production date range

2018-2020 CX-5
MC built

SKYACTIV-G 2.5

JM3KF****J* 300038 – 476255
JM3KF****L* 700008 - 869654

From October 3, 2017
through August 25, 2020

SKYACTIV-G 2.5

JM3KF*****0 100003 - (TBD)

SKYACTIV-G 2.0
SKYACTIV-G 2.5

JM1BP*****1 100042 - 623951

SKYACTIV-G 2.0
SKYACTIV-G 2.5

3MZBP*****M 100048 - 384076

SKYACTIV-G 2.0

JM1DK****1 400011 - 605934

SKYACTIV-G 2.5

JM1GL*****1 300026 - 620105

2021-2025 CX-5
MC built
2019-2023
Mazda3, MC built
2019-2023
Mazda3, MMVO
built
2019-2022
CX-3, MC built
2018-2021
Mazda6, MC built

From July 21, 2020
through TBD
From September 25, 2018
through May 23, 2023
From January 15, 2019
through September 5, 2023
From February 27, 2018
through June 8, 2022
From January 15, 2018
through November 12,
2021

2020-2023
From September 26, 2019
SKYACTIV-G 2.5
3MVDM*****M 100056 - 589428
CX-30, MMVO
through September 1, 2023
built
The asterisk symbol “*” can be any letter or number. Only VIN’s in eMDCS listed with SSPD8 is covered

OWNER NOTIFICATION
MazdaeBay logo will notify all U.S. owners of the subject vehicles by first class mail no later than November 21,
2024.
 Owners will be advised that they do not need to bring their vehicle to a dealer if it does not
exhibit the affected condition.
 Owners will also be advised that any previous repair on the fail-safe thermostat or coolant control
valve due to similar concern of this SSP will be eligible for reimbursement if the repair was
performed at the owner’s expense. Please refer the customer to the Owner Letter for
reimbursement instructions.
Page 1 of 4

REPAIR PROCEDURE & PARTS AND WARRANTY INFORMATION
WARRANTY EXTENSION SSPD8

REPAIR PROCEDURE
If you receive customer complaints about the check engine light ON with DTC P0126:00 with any
of the symptoms mentioned above, verify the concerns and perform appropriate repair according
to the Service Information Technical Service Bulletin (TSB) No. 01-005/24.
Note: Please refer to the latest version of TSB.

PARTS INFORMATION
Parts Number

Description

Quantity

PYY2-15-SA1

Thermostat set

1

PYFB-15-169

Water Outlet Gasket

1

PE13-15-296

Connector

1

0000-77-508F-20

Coolant

2

Notes
Component: Thermostat, thermostat
cover gasket, thermostat cover, Water
outlet gasket
Replacement part for lower radiator
hose component
Replacement part for AT only
7.4 L {7.8 US qt, 6.5 Imp qt}
maximum

Dealers can use the Limited Parts Ordering (LPO) screen on eMDCS to order the repair parts. There
is a weekly maximum allotment, which is displayed on the LPO screen. The LPO process and weekly
quantity limit helps to ensure our supply is balanced across the U.S. dealer network and available for
all customers.

Page 2 of 4

REPAIR PROCEDURE & PARTS AND WARRANTY INFORMATION
WARRANTY EXTENSION SSPD8

WARRANTY CLAIM PROCESSING INFORMATION
Note: The repair on the subject vehicle within Powertrain Warranty period should be claimed
under normal warranty according to the Technical Service Bulletin (TSB) 01-005/24.
 This warranty information is applicable to the repair on the subject vehicle beyond Powertrain
Warranty period and the fail-safe thermostat is replaced due to the concern related to this
SSPD8.
 This warranty information is applicable only to the repair related to the DTC P0126:00.
 If the check engine light illumination is not related to the DTC P0126:00, the expenses
incurred for inspection and diagnosis will not be covered under this warranty extension
SSP.
Out of Powertrain Warranty - Replacement of Fail-safe Thermostat
Process Number
Symptom Code
Damage Code
Part Number Main
Cause & Quantity
Related Part
Number & Quantity

Labor Operation
Number & Labor
Hours

Period Covered

AR050A
6X (Warning Light ON/Flashing)
9K (Poor sealing)
PYY2-15-SA1 & 1
PYFB-15-169 & 1
PE13-15-296 & 1 (for AT only)
0000-77-508F20 & 2 (Max. 7.4L coolant)
Operation No. Labor hours
Applicable models
- Mazda3 (BP)
XXWPDARX
1.5 hrs.
- CX-3 (DK)
- CX-30 (DM)
- CX-5 (KF)
XXWPDCRX
1.6 hrs.
- Mazda6 (GL)
Out of Powertrain Warranty period,
and Within 15 years/150,000 miles (240,000 km) from
original Warranty Start Date

Page 3 of 4

REPAIR PROCEDURE & PARTS AND WARRANTY INFORMATION
WARRANTY EXTENSION SSPD8

RENTAL CAR INFORMATION
Rental expenses exceeding the two-day limit or over the per day limit set by MazdaeBay logo Warranty policy
will require prior Warranty Department Authorization prior to giving the rental to the customer
regardless of the reason. Please refer to the MazdaeBay logo Rental Car Reimbursement Program policy in
the MazdaeBay logo Warranty Policies and Procedures Manual.
MazdaeBay logo recommends the usage of the MCVP loaner vehicle when available. If all MCVP loaner vehicles
are in use and unavailable, and the customer needs a rental car, then use your local rental facility and
offer a rental car. Be sure that every effort is made to repair the car within one business day or less, so
the next customer can receive the same experience.
Rental Car Warranty Claim Information
MCVP Vehicle Preferred
Warranty Type Code
Symptom Code
Damage Code
Part Number Main Cause
Part Quantity
Labor Operation Code
Labor Hours
Sublet – Rental Car
Sublet Invoice
Number
Sublet Type Code
Sublet Amount

Sublet Text

N/A
MCVP does not require claim
submission

Rental Agency Vehicle or
Ride Share (Uber, Lyft, Taxi)
A
99
99
5555-SS-PD8R
0
MM024XRX
0
Number from Rental Invoice
or Dealer Purchase Order
Enter “Z9” (other)
Up to $30.00 for
rideshare, or per day for
the number of days
customer had rental car
Number of days rental car
was supplied to customer

Page 4 of 4

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TSB/Document ID: SSPD8 Repair

Replacement Service Bulletin Number:

MFR Communication Date: 2024-10-31

MFR Internal Campaign ID/Software Version: SSPD8

Communication Type: Warranty Program/Extension

NHTSA Components: ENGINE

MFR Component System:

MFR Component Subsystem: Cooling System


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