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NHTSA ID Number: 11008652

Manufacturer Communication Number: T-24-07-01

TSB/Document Date: 2024-10-07


Summary

PolariseBay logo has received an increasing number of claims for vehicles not charging. Testing of returned alternators indicates that the alternator was not the root cause and did not require replacement.


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TSB/Document ID: T-24-07-01

Replacement Service Bulletin Number:

MFR Communication Date: 2024-09-20

MFR Internal Campaign ID/Software Version: T-24-07-01

Communication Type: Service Campaign

NHTSA Components: ELECTRICAL SYSTEM

MFR Component System:

MFR Component Subsystem:


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TEAM TIP
— Confidential and Proprietary —
Release Date: July 23, 2024
Expiration Date: No Expiration Date

SLI

Communication #: T-24-07-01
Model Year(s): 2020–2024

VERSION: R02 (September 20, 2024)
IMPORTANT
If you are working with a printed copy, please verify you have the most current version of this document.

Revision

Release Date

Update

R01
R02

07/23/2024
9/20/2024

Initial Team Tip Release
Kit Released

SUBJECT: ALTERNATOR CONNECTOR
CONCERN
PolariseBay logo has received an increasing number of claims for vehicles not charging. Testing of returned alternators indicates that
the alternator was not the root cause and did not require replacement.

POTENTIAL CAUSE
The terminal of the excitation wire may become opened, damaged, or pushed back during installation of the connector to
the alternator, resulting in the alternator not charging intermittently.

TROUBLESHOOTING & RESOLUTION
During testing for a no charge condition, closely inspect the excitation wire terminal for damage or bent tab as outlined
below. If damage is found, the harness will need to be repaired. Kit 2212458 has been released and is available to order. An
Ask PolariseBay logo case is no longer needed to acquire the connector kit.

The information contained within this document is confidential and protected by U.S. and internationaleBay logo copyright laws, and is the property of PolariseBay logo Inc. This document is
provided for the sole use of authorized PolariseBay logo dealers and distributors. This document is not to be distributed, duplicated, or copied, digitally or otherwise, without the written
consent of PolariseBay logo Inc.
T-24-07-01 (R02)

© 2024 PolariseBay logo Inc.

Page 1 of 6

The connector is found on the upper right-hand side of the alternator. Follow the steps on the next page to properly
disconnect the alternator connector.

GOOD

BAD

Terminal is centered in the connector and the contact tab
makes contact across the entire terminal.

Terminal is damaged or contact tab is bent, leaving a gap
between the top and bottom of the terminal.

The information contained within this document is confidential and protected by U.S. and internationaleBay logo copyright laws, and is the property of PolariseBay logo Inc. This document is
provided for the sole use of authorized PolariseBay logo dealers and distributors. This document is not to be distributed, duplicated, or copied, digitally or otherwise, without the written
consent of PolariseBay logo Inc.
T-24-07-01 (R02)

© 2024 PolariseBay logo Inc.

Page 2 of 6

KIT CONTENTS

2212458 – KIT-SERVICE, ALTERNATOR CONNECTOR
REFERENCE

QTY

PART DESCRIPTION

P/N AVAILABLE
SEPARATELY

q

1

Connector

NA

w

1

Sleeve, Solder

2410784

AFFECTED MODELS
MODEL YEAR

MODELS

2020–2024

All Slingshot Models

The information contained within this document is confidential and protected by U.S. and internationaleBay logo copyright laws, and is the property of PolariseBay logo Inc. This document is
provided for the sole use of authorized PolariseBay logo dealers and distributors. This document is not to be distributed, duplicated, or copied, digitally or otherwise, without the written
consent of PolariseBay logo Inc.
T-24-07-01 (R02)

© 2024 PolariseBay logo Inc.

Page 3 of 6

ALTERNATOR CONNECTOR REPLACEMENT
TOOLS REQUIRED
Wire Cutter
Wire Stripper
Heat Gun

ALTERNATOR CONNECTOR REMOVAL
IMPORTANT
For your safety, and to ensure a satisfactory installation,
perform all installation steps correctly in the sequence as
shown.

7. Disconnect the damaged alternator electrical connector
from the alternator.

1. Park vehicle on a flat surface.
2. Apply parking brake.
3. Press START/STOP button to turn vehicle OFF.
4. Remove key fob from proximity of vehicle.
5. Chock rear tire and open vehicle hood.
6. Loosen negative (-) battery terminal bolt and
disconnect.

NOTICE
If needed, remove the alternator to gain additional access
to the alternator connector. The belt will require
replacement. Reference the service manual for
instructions.
8. Using a Wire Cutter, cut the alternator connector wire
approximately 2 inches from the end of the connector.
MEASUREMENT
2 in (51 mm)

The information contained within this document is confidential and protected by U.S. and internationaleBay logo copyright laws, and is the property of PolariseBay logo Inc. This document is
provided for the sole use of authorized PolariseBay logo dealers and distributors. This document is not to be distributed, duplicated, or copied, digitally or otherwise, without the written
consent of PolariseBay logo Inc.
T-24-07-01 (R02)

© 2024 PolariseBay logo Inc.

Page 4 of 6

9. Using a Wire Stripper, remove approximately 1/2 inch of
insulation from the alternator wire.

MEASUREMENT
1/2 in (12 mm)
10. Using a Wire Cutter, cut the NEW alternator connector
wire approximately 3 inches from the end of the
connector.

MEASUREMENT
3 in (76 mm)
11. Using a Wire Stripper, remove approximately 1/2 inch of
insulation from the NEW alternator connector wire.
MEASUREMENT
1/2 in (12 mm)

The information contained within this document is confidential and protected by U.S. and internationaleBay logo copyright laws, and is the property of PolariseBay logo Inc. This document is
provided for the sole use of authorized PolariseBay logo dealers and distributors. This document is not to be distributed, duplicated, or copied, digitally or otherwise, without the written
consent of PolariseBay logo Inc.
T-24-07-01 (R02)

© 2024 PolariseBay logo Inc.

Page 5 of 6

ALTERNATOR CONNECTOR INSTALLATION
1. Insert the new connector wire and solder sleeve onto
the engine harness, overlapping the bare wire under the
solder.

4. Connect the alternator electrical connector.

5. Install negative (-) cable to the battery and torque
terminal bolt to specification.
IMPORTANT
Make sure that the wire ends overlap under the metal
solder band.
2. Using a heat gun, apply heat to the outer edges of the
solder sleeve and then move to the center solder. Apply
heat until the solder melts into the wires.

TORQUE
Negative Battery Terminal:
40 in-lbs (4.5 N·m)

IMPORTANT
Do not use a torch or open flame to secure the solder
sleeve. Damage to the wiring may occur.

6. Turn the key to the ON position, start the engine, and
make sure that the vehicle powers up properly. In the
gauge, verify that the battery voltage is greater than 14
Volts. Make sure there are no MILs or warning lights
illuminated.

STOP!
Let solder cool to room temperature before proceeding.
3. Test the repair by giving the wires on each side of the
repair a slight tug.
NOTICE
If alternator was removed, install alternator using
instructions from the Service Manual.

The information contained within this document is confidential and protected by U.S. and internationaleBay logo copyright laws, and is the property of PolariseBay logo Inc. This document is
provided for the sole use of authorized PolariseBay logo dealers and distributors. This document is not to be distributed, duplicated, or copied, digitally or otherwise, without the written
consent of PolariseBay logo Inc.
T-24-07-01 (R02)

© 2024 PolariseBay logo Inc.

Page 6 of 6

1


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