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NHTSA ID Number: 11008350

Manufacturer Communication Number: IK03000071

TSB/Document Date: 2024-10-03


Summary

This document will guide the user in determining the correct ride height specifications for non-IROS rear air suspensions for single, tandem, and tridem axle configurations. The ride height measurement is often required for a variety of different diagnostics. Truckspecific ride height procedures can be found on the truck's service manualeBay logo. If this information is not included in the truck's service manual, please refer to the instructions in this article.


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Revision: 5

Suspension

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Last
9/4/2024
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12/12/2018

David
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Title : Non-IROS and CV Rear Air Suspension Ride Height Specifications and Adjustment Procedures
Applies To : All Vehicles, CV, CV iros, CV ride height,

CHANGE LOG
Please refer to the change log text box below for recent changes to this article:
09/04/2024 - Added CV until CV Technician Manual can be updated
08/20/2019 - Author udpated for feedback purposes
12/17/2018 - Removed CV from vehicle list
12/17/2018 - Initial Article Release

DESCRIPTION
This document will guide the user in determining the correct ride height specifications for non-IROS rear air suspensions for single,
tandem, and tridem axle configurations. The ride height measurement is often required for a variety of different diagnostics. Truckspecific ride height procedures can be found on the truck's service manualeBay logo. If this information is not included in the truck's service
manual, please refer to the instructions in this article.
This document also includes the unique suspension ride height measurement for CV trucks with IROS. Skip to here

SYMPTOM(s)
Not Applicable

SPECIAL TOOL(s) / SOFTWARE
- Measuring Tape
- Marker Pen

SERVICE PARTS INFORMATION
Not Applicable

DIAGNOSTIC STEP(s)

Step Action
DIAGNOSTIC: Can the ride height be measured following the truck's service
manual based on the specific air suspension feature code ride height
specifications?

Yes. Proceed to Step 2

No. The information is not included in the
truck's service manualeBay logo.
Proceed to the "Ride Height
Measurement and Adjustment procedure"
within this iKnow article.

1

Step Action
2

Decision

DIAGNOSTIC: Are the ride height adjustment instructions in the truck's
service manualeBay logo?

Decision
1. Yes. If the ride height does not meet
the specifications, please proceed with
adjusting the vehicle's ride height
following the manual's procedure.

2. No. The information is not included in
the truck's service manualeBay logo. Proceed to the
"Ride Height Measurement and
Adjustment procedure" within this iKnow
article.

Ride Height Measurement Procedure
IMPORTANT: It is very important that the height valve be cycled completely before and after any ride height adjustments.
Cycling of the height valve will help make the adjustment more accurate.
1. With air system pressure over 100 psi, deflate the rear suspension to the lowest level.
2. Re-inflate the rear suspension allowing it to return to ride height with air system pressure over 100 psi.

Figure 1: Axle tube front center line
Item 1: Axle tube front vertical measurement
Item 2: Axle tube center line mark
Item 3: Axle tube

3. At the wheel end of the axle tube (3), closest to the leveling valve, measure vertically on front of axle tube (1) and find the center of
the axle tube. See Figure 1.
4. Mark a line on the front of the axle tube indicating the center measurement of the axle tube (2). See Figure 1.

Figure 2: Axle tube rear center line
Item 1: Axle tube center line mark
Item 2: Axle tube rear vertical measurement
Item 3: Axle tube

5. At the same wheel end of axle tube (3), measure vertically on the rear of the axle tube (2) and find the center of the axle tube. See
Figure 2.
6. Mark a line on the rear of the axle tube indicating the center measurement of the axle tube (1). See Figure 2.

Figure 3: Ride Height Measurement
Item 1: Bottom of frame rail
Item 2: Marked line on front of axle tube
Item 3: True center of axle tube
Item 4: Marked line on rear of axle tube

7. Measure the vertical distance from the marked line on the front of the axle tube (2) to the bottom of the frame rail (1). See Figure 3.
Record measurement.
8. Measure the vertical distance from the marked line on the rear of the axle tube (4) to the bottom of the frame rail (1). See Figure 3.
Record measurement.
9. Average recorded measurements made from the front and rear of the axle tube. Averaged measurement will indicate proper ride
height from the true center of the axle tube (3) to the bottom of the frame rail (1).
10. Ensure the measurement average reads the same as stated in the Feature Code description (see Table 1.
11. If measurements are out of specification, perform the follow-on procedure to make necessary adjustments.

Table 1: Non-IROS Ride Height Specification by Air Suspension Feature Code
Single Axle Rear Air suspension
HendricksoneBay logo Air Suspension (HAS)
Feature Code Ride Height (bottom of frame to center of wheel)
14TAX
9.5 ±1/8"
14TAY
10.6 ±1/8"
HendricksoneBay logo Primaax HS (PAX)
Feature Code Ride Height (bottom of frame to center of wheel)
14TBZ
9.0 ±1/8"
14TCJ
13.0 ±1/8"
14TCL
9.0 ±1/8"
14TCZ
13.0 ±1/8"
Tandem Axle Rear Air suspension
HendricksoneBay logo Air Suspensions (HAS)
Feature Code Ride Height (bottom of frame to center of wheel)
14UKZ
9.5 ±1/8"
14ULA
9.5 ±1/8"
14ULU
9.5 ±1/8"
14ULV
9.5 ±1/8"
14XAL
10.6 ±1/8"
14ULB
9.5 ±1/8"
14ULC
9.5 ±1/8"
14ULS
9.5 ±1/8"
14ULT
9.5 ±1/8"
14XAM
10.6 ±1/8"
Hendrickson Primaax EX Air Suspensions
Feature Code Ride Height (bottom of frame to center of wheel)
14UNW
9.0 ±1/8"
14UPS
13.0 ±1/8"
14UNX
9.0 ±1/8"
14UNY
9.0 ±1/8"
14UPU
10.0 ±1/8"
14UPV
9.0 ±1/8"
14UPW
9.0 ±1/8"
14UPX
10.0 ±1/8"
14UPL
10.5 ±1/8"
HendricksoneBay logo HTB Air Suspensions
Feature Code Ride Height (bottom of frame to center of wheel)
14UNV
9.25 ±1/8"
Raydan Air Link™ Suspensions
Feature Code Ride Height (bottom of frame to center of wheel)
14VKL
10.5 ±1/8"
Tridem Axle Rear Air suspension
HendricksoneBay logo Primaax Air Suspensions
Feature Code Ride Height (bottom of frame to center of wheel)
14UPC
9.5 ±1/8"
14UPP
12.5 ±1/8"

Ride Height Adjustment Procedure

IMPORTANT: It is very important that the height valve be cycled completely before and after any ride height adjustments.
Cycling of the height valve will help make the adjustment more accurate.
For Ride Height Specifications, please refer to Table 1.
If travel exceeds specification:
1. Do not bend height control system brackets or rods to adjust suspension height.
2. Loosen the lever arm bolt that holds the arm to the height control valve.
3. Pivot the lever arm down to exhaust air from the suspension, lowering the chassis to some point below the correct air ride spring
height.
4. Final air ride spring height must be achieved by adding air to the suspension, not exhausting.
5. Add air until axle travel reaches the proper value according to the specifications table.
6. When the correct axle travel value has been achieved, retighten the lever arm bolt.
If travel is less than specification:
1. Do not bend height control system brackets or rods to adjust suspension height.
2. Loosen the lever arm bolt that holds the arm to the height control valve.
3. Push the lever arm up to add air to the suspension, raising the chassis, until axle travel reaches the proper value according to the
specifications table.
4. When the correct axle travel value has been achieved, retighten the lever arm bolt.
_____________________________________________________________________________________________

CV with IROS suspension ride height check
1. CV ride height with IROS 14TBL 14TBM, 14TBN, 14TDG
1. 01CCA= 5 3/4"
2. 01CGH= 4 5/8"
2. Prepare truck for inspection
IMPORTANT: It is important that the height valve be cycled completely before and after any ride height adjustments.
Cycling the suspension dump valve will make the adjustment more accurate.
1. Park the vehicle on a flat surface and do not set the parking brake- chock steer axle tires
2. With air system pressure over 100 psi, deflate the rear suspension to the lowest level
3. Re-inflate the rear suspension allowing it to return to ride height with air system pressure over 100 psi.
4. Measure from the top of the axle to the bottom of the frame (4 5/8" target shown below applies to frame 01CGH)

3.
4. If adjustment is needed follow the process cited earlier in this article and then recheck.

WARRANTY INFORMATION

Warranty Claim Coding:
Refer to the Warranty Coding Manual for Group and Noun Codes.

Standard Repair Time(s):
Refer to the SRT Manual for Repair Times

OTHER RESOURCES
Master Service Information Site

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TSB/Document ID: IK03000071

Replacement Service Bulletin Number:

MFR Communication Date: 2024-09-04

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: SUSPENSION

MFR Component System:

MFR Component Subsystem:


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