NHTSA ID Number: 11008265
Manufacturer Communication Number: 16-150-24
TSB/Document Date: 2024-10-02
Summary
This bulletin announces availability of new reprogramming files developed to address of a a jerk or judder sensation felt from the powertrain during braking with air conditioning on, or a shudder felt from the powertrain along with a screeching type of sound.
cooler
30919AK211.pfc
30919AK210
G58EC60000L
228EC60000
2.4L DIT CVT
with CVTF
cooler
30919AK421.pfc
30919AK420
23175A6670L
23175A6670
*NOTE: Currently the TCMs fitted to 2024 Outback Wilderness are unable to accept SSM5-R
reprogramming. These models will require TCM replacement ONLY.
SERVICE PROCEDURE / INFORMATION:
There are different service procedures depending on year and model. Always confirm the application
prior to proceeding.
2023-24 WRX: Perform the reprogramming procedure using SSM5-R. Additional information
on using SSM5-R is available in TSB 14-28-21R.
2023 Models: Perform the reprogramming procedure using SSM5-R. Additional information on
using SSM5-R is available in TSB 14-28-21R.
2024 Outback Wilderness: Proceed to Step 4.
All other 2024 Models: Proceed to Step 1.
STEP 1: In some cases, the TCM cannot be reprogrammed due to software compatibility. The
software compatibility MUST be verified using SSM-R to confirm the correct course of action. This
is outlined in the next Step.
STEP 2: Using SSM5-R, click on the line showing “Available” for the transmission to proceed.
Additional information on using SSM5-R is available in TSB 14-28-21R.
Continued...
Bulletin Number: 16-150-24; Date: 09/13/24
Page 3 of 8
After clicking the line, does the detail text box display stating “The TCM cannot be reprogrammed,
replace the TCM with latest superseded part”?
YES: The TCM is NOT suitable for reprogramming. Continue to Step 3.
NO: The TCM is suitable for reprogramming. Perform the SSM5-R reprogramming procedure.
STEP 3: When the TCM is NOT suitable for reprogramming one of the following “Dummy PFC
files” will be displayed along with an added instruction detail. Proceed to Step 4.
Dummy PFC Files
MY
Model
Specification
File Description
Old Part #
Original CID
Updated ROMID
24
ASCENT
2.4L DIT CVT
30919AK46A-DM.pfc
30919AK46A
L4FEE30000L
05FEE30000
24
LEGACY
2.4L DIT CVT
30919AK09C-DM.pfc
30919AK09B
30919AK09C
A917550170L
A917550172L
A917550170
A917550172
24
OUTBACK
2.4L DIT CVT
30919AK10C-DM.pfc
30919AK10B
30919AK10C
A917770170L
A917770172L
A917770170
A917770172
24
OUTBACK
WILDERNESS
2.4L DIT CVT
30919AK11C-DM.pfc
30919AK11B
30919AK11C
A917772170L
A917772172L
A917772170
A917772172
IMPORTANT: If reprogramming is attempted on a TCM that has been determined to be not
suitable, Error Code 4511 will be displayed.
Continued...
Bulletin Number: 16-150-24; Date: 09/13/24
Page 4 of 8
STEP 4: Transmission Control Module Replacement is required.
•
Perform TCM replacement as per the applicable Service Manual.
•
Perform the SSM5-R reprogramming procedure (All models except 2024 Outback
Wilderness).
•
Refer to the confirmation information supplied in the APPENDIX A section of this bulletin.
TRANSMISSION CONTROL MODULE PART INFORMATION (IF REQUIRED):
Some of the TCMs DO NOT contain the any of the countermeasure software for Symptom 2. This is
why SSM5-R reprogramming is required after control module replacement.
MY
Model
Part Name
New Part No.
Symptom
Countermeasure
24
ASCENT
UNIT-AT CONTROL
30919AK46B
Symptom 1 ONLY
24
LEGACY
UNIT-AT CONTROL
30919AK09D
Symptom 1 ONLY
24
OUTBACK
UNIT-AT CONTROL
30919AK10D
Symptom 1 ONLY
24
OUTBACK WILDERNESS
UNIT-AT CONTROL
30919AK11D
Symptom 1 ONLY
IMPORTANT NOTES:
•
Whenever reconnecting the ground cable terminal to the battery sensor, torque to 7.5Nm (5.5ft.lbs. or 66inch-lbs.) while supporting the sensor with the other hand as outlined in the applicable
Service Manual under: STARTING/CHARGING SYSTSEMS > Battery Sensor.
•
When the TCM is replaced, the new module will require registration and “AT clearing/learning”
procedure performed.
•
When the TCM is replaced on vehicle equipped with the Auto Start Stop function, the “Start
count reading ECU to SSM” procedure will require performing.
WARRANTY / CLAIM INFORMATION:
For vehicles within the Basic New Car Limited Warranty period or covered by an active Subaru
Added Security Classic or Gold plan, this repair may be submitted using the following claim
information:
Labor Description
Labor Operation #
Labor Time
Fail Code
TRANSMISSION CONTROL MODULE
REPROGRAMMING
B860-686
0.5
MJZ-48
TRANSMISSION CONTROL MODULE R&R
INCLUDING RELEARN
B860-786
0.8
TCM UPDATE AFTER REPLACEMENT
C860-118
0.3
MJT-43
IMPORTANT: Always note the original Calibration Identification number (CID) the vehicle came
in with on the repair order before reprogramming and, make sure to list the NEW CID for any newly
installed programming (as confirmed from the actual control module AFTER installation). The
NEW CID MUST also be noted on the repair order as this information is required for entry in the
Miscellaneous Detail field during claim submission.
Continued...
Bulletin Number: 16-150-24; Date: 09/13/24
Page 5 of 8
NOTE: The .pfc file listings provided in this bulletin are the latest available at the time of publishing.
Updates are often released thereafter without revision to the original bulletin. For this reason, it is
critical to always have the latest version of Select Monitor software installed on your system. If a
newer CID is shown as available in SSM5-R, reprogram using that file.
IMPORTANT REMINDERS:
•
SOA strongly discourages the printing and/or local storage of service information as previously
released information and electronic publications may be updated at any time.
•
Always check for any open recalls or campaigns anytime a vehicle is in for servicing.
•
Always refer to STIS for the latest service information before performing any repairs.
Continued...
Bulletin Number: 16-150-24; Date: 09/13/24
Page 6 of 8
APPENDIX A: REPAIR CONFIRMATION
SYMPTOM 1:
Continued...
Bulletin Number: 16-150-24; Date: 09/13/24
Page 7 of 8
SYMPTOM 2:
(*) NOTE: In case of chain slip caused by input clutch slip, customers may experience symptoms
under the following driving conditions.
(1) Constant speed driving between 25 and 62 mph.
(2) Gentle acceleration between 25 and 62 mph.
Bulletin Number: 16-150-24; Date: 09/13/24
Page 8 of 8
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TSB/Document ID: 16-150-24
Replacement Service Bulletin Number:
MFR Communication Date: 2024-09-13
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
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