SERVICE CAMPAIGN 75-01 ECOFLOW FIRMWARE UPDATE
AFFECTED MODELS: 2025 REVEL

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«ADDRESS»
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PLEASE FORWARD THIS INFORMATION TO YOUR RV SERVICE MANAGER
Winnebago Motorhomes is conducting a Field Service Campaign on certain 2025 Revel models
to perform a firmware update to the Ecoflow.
Affected Vehicles and Owner Notification
Attached to this letter is a list of subject vehicles which were shipped to your dealership.
Customers with affected vehicles are being sent a letter notifying them of the service campaign.
NOTE: Customers are instructed they can perform the update EITHER themselves, or with the
help of a dealer at no cost to them. A copy of the owner notice is provided for your information.
Repair Procedure:
Refer to instruction sheet posted on WinPortal.
Reimbursement
When the service has been completed, submit a warranty claim using the operation number and
TIC code listed below.
DESCRIPTION
EcoFlow Firmware Update

OPERATION
NUMBER
08750199

TIME
ALLOWANCE
0.3

TIC
CODE
7501SB

If the vehicle is out of warranty, use service authorization 73G7501T when filing your claim.
FINAL CLAIMS NEED TO BE SUBMITTED BY MARCH 27, 2025.
Perform this procedure on all subject vehicles currently in your inventory. DO NOT DELIVER ANY
SUBJECT UNITS TO A CUSTOMER UNTIL THIS CORRECTIVE ACTION HAS BEEN TAKEN.
If You Need Assistance
If dealer technical assistance is needed, please contact the Winnebago Motorhome Technical
Service Department at (866) 653-4329 from 8:00 a.m. to 4:00 p.m. Central Time or by e-mail at:
[email protected].
Thank you for your cooperation.
Winnebago Motorhomes
605 W. Crystal Lake Road ▪ Forest City, IA 50436
Ph: 641-585-3535 ▪ Fax: 641-585-6966

SERVICE CAMPAIGN 75-01 ECOFLOW FIRMWARE UPDATE
AFFECTED MODELS: 2025 REVEL

RE:

BODY SERIAL NUMBER
CHASSIS SERIAL NUMBER

Dear Winnebago RV Owner:
When you purchased your new Winnebago RV, you also received our commitment to provide you with
a quality product and our dedication to continuing customer satisfaction. In keeping with this
commitment, we are notifying you of a service campaign that may affect your Winnebago RV.
Winnebago is conducting a Field Service Campaign on certain 2025 Revel models to ensure that you
have the latest firmware update to the Ecoflow.
Our records indicate that you have purchased a vehicle with the serial number which appears above.
What You Can Do
To avoid an unnecessary trip to your dealer, you can perform the update by following the attached
instructions. You can notify us when you have completed the update by completing the postcard
included with this letter or contacting us at [email protected] or (800) 537-1885 with your
Winnebago Body Serial Number.
What We Will Do
If you are not comfortable performing the update, contact your Winnebago dealer to arrange for a
service appointment. Please allow sufficient time for your dealer to process your vehicle on the date of
the appointment. The update will take less than 20 minutes; however, your dealer may require
additional time to process your coach.
Important
This campaign and offer to provide service is at NO COST TO YOU and is valid until March 27, 2025,
at which time the campaign will be closed.
If You Need Assistance
If you have questions or need assistance, please contact Winnebago Motorhome Customer Care at
(800) 537-1885 Monday through Friday from 8:00 a.m. to 4:00 p.m. Central Time or by email:
[email protected].
We are sorry to cause you this inconvenience. We have taken this action in the interest of your
continued satisfaction with our products. This letter does not constitute an acknowledgement of legal
liability.
Thank you for choosing a Winnebago RV.

Winnebago Motorhomes
Forest City, IA 50436
605 W. Crystal Lake Road ▪ Forest City, IA 50436
Ph: 641-585-3535 ▪ Fax: 641-585-6966

EcoFlow Firmware Update Procedure
Follow the steps below to assure that you have the latest firmware version installed on your Winnebago. It is
recommended that you periodically perform this procedure to see if an update is available. This will assure that your
system is operating at peak performance.
FIRMWARE UPDATE STEPS
1. Access the EcoFlow console screen
2. Connect to a WIFI Network
a) On the MAIN SCREEN, tap the SETTINGS ICON
in the upper right corner.
b) Select WLAN (note: WIFI access is required to update firmware)
c) Select a WIFI network from the list.
3. Update Firmware
a) Return to MAIN screen and tap the SETTINGS ICON .
b) Scroll down and select ABOUT.
c) The POWER KIT CONSOLE and POWER HUB firmware versions are displayed.
d) Select SOFTWARE UPDATE.
e) Select UPGRADE. If an update is available, this will download the latest version. Do not disconnect WIFI
during download.
f) If you see the message, “Your Firmware is up-to-date”, you already have the latest version and no further
update is available.
4. If you see the message, “Network Error”, check to see that you have a good WIFI connection or wait a few minutes
and try again.

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