NHTSA ID Number: 11008008
Manufacturer Communication Number: 24-01-045H-2
TSB/Document Date: 2024-09-25
Summary
A software update is available for multiple vehicles equipped with either Display Audio 2.0V or the AVN 5th Gen Wide system.
GROUP
NUMBER
CAMPAIGN
Technical Service Bulletin
SUBJECT:
DATE
24-01-045H-2
MODEL(S)
SEPTEMBER 2024
SEE BELOW
SOFTWARE UPDATE FOR DISPLAY AUDIO 2.0V AND
AVN 5TH GEN WIDE (SERVICE CAMPAIGN TBW)
This TSB supersedes 24-01-045H-1 to add applicable model years to all models for each USB in
the Parts tables on pages 2 & 3.
IMPORTANT
Dealers must perform this service campaign on all affected vehicles prior to customer retail delivery
and whenever an affected vehicle is in the shop for any maintenance or repair.
Access the “Vehicle Information” screen via WebDCS to identify open campaigns.
Description: A software update is available for multiple vehicles equipped with either Display Audio
2.0V or the AVN 5th Gen Wide system.
Applicable Vehicles (Certain): Models below produced from February, 2021 – September, 2022
• 2022-2023MY Elantra (CN7/CN7A)
• 2022-2023MY Elantra Hybrid
(CN7 HEV)
• 2022MY Elantra N (CN7 N)
• 2022MY IONIQ Hybrid (AE HEV)
• 2022MY IONIQ Plug-in Hybrid (AE PHEV)
• 2022-2023MY Kona (OS)
• 2022-2023MY Kona Electric (OS EV)
• 2022-2023MY Kona N (OS N)
• 2022MY Palisade (LX2)
• 2022-2023MY Santa Cruz (NXT)
• 2022-2023MY Santa Fe (TMA)
• 2022MY Santa Fe Hybrid (TM HEV)
• 2022MY Santa Fe Plug-in Hybrid (TM PHEV)
• 2022-2023MY Sonata (DN8)
• 2022MY Sonata (DN8A)
• 2022-2023MY Sonata Hybrid (DN8 HEV)
• 2022MY Tucson (NX4)
• 2022-2023MY Tucson (NX4A)
• 2022MY Tucson Hybrid (NX4 HEV)
• 2022MY Tucson Plug-in Hybrid (NX4 PHEV)
• 2022MY Veloster N (JS N)
• 2022MY Venue (QX)
Models with ‘A’ in their model code (e.g. CN7A) have VINs starting with number ‘5’.
Circulate To: General Manager, Service Manager, Parts Manager, Warranty Manager, Service
Advisors, Technicians, Body Shop Manager, Fleet Repair
SOFTWARE UPDATE FOR DISPLAY AUDIO 2.0V AND
AVN 5TH GEN WIDE (SERVICE CAMPAIGN TBW)
SUBJECT:
Parts Information:
Vehicles Equipped with Display Audio 2.0V:
Model Year
Model
Part Name
2022-2023
Elantra (CN7/CN7A)
2022-2023
Elantra Hybrid
(CN7 HEV)
2022
IONIQ Hybrid/Plug-in
(AE HEV/PHEV)
2022-2023
Kona (OS)
2022-2023
Kona Electric (OS EV)
2022
Palisade (LX2)
Part Number
VDS1TYPE
2022-2023
Santa Cruz (NXT)
2022
Tucson (NX4)
2022-2023
Tucson (NX4A)
2022
Tucson Hybrid
(NX4 HEV)
2022
Sonata (DN8/DN8A)
2022-2023
Sonata Hybrid
(DN8 HEV)
2022-2023
Santa Fe (TMA)
2022
Santa Fe Hybrid/Plug-in
(TMA HEV/PHEV)
2022
Venue (QX)
S/W
UPDATE
USB
MEMORY
STICK
Figure
Remarks
Each dealer
has been
shipped 4
different
USB drives
for the start
of this
campaign (1
each of
VDS1TYPE,
VDS2TYPE,
VDS3TYPE,
VDS6TYPE)
.
VDS2TYPE
VDS3TYPE
NOTE: Refer to the table on page 10, Software Versions for Display Audion 2.0V, for a detailed list
of models, head unit part numbers, USB drives to use for update, and updated software versions.
TSB #: 24-01-045H-2
Page 2 of 13
SUBJECT:
SOFTWARE UPDATE FOR DISPLAY AUDIO 2.0V AND
AVN 5TH GEN WIDE (SERVICE CAMPAIGN TBW)
SUBJECT:
Vehicles Equipped with AVN 5th Gen Wide:
Model Year
2022
Model
IONIQ Hybrid/Plug-in
(AE HEV/ PHEV)
2022-2023
Kona (OS)
2022-2023
Kona Electric (OS EV)
2022-2023
Santa Fe (TMA)
2022
Santa Fe Hybrid/Plug-in
(TMA HEV/PHEV)
2022-2023
Sonata (DN8/DN8A)
2022-2023
Sonata Hybrid (DN8 HEV)
2022
Veloster N (JS N)
2022
Elantra N (CN7 N)
2022-2023
2022-2023
Kona N (OS N)
Part Name
Part Number
VDS1TYPE
AVN Update
USB
VDS2TYPE
2022-2023
Santa Cruz (NXT)
2022-2023
Tucson (NX4/NX4A)
2022
Tucson Hybrid/Plug-in
(NX4 HEV/PHEV)
2022-2023
Elantra (CN7/CN7A)
2022-2023
Elantra Hybrid (CN7 HEV)
2022
Palisade (LX2)
2022
Venue (QX)
Figure
Remarks
Each
dealer
has been
shipped
4
different
USB
drives for
the start
of this
campaig
n
(1 each
of
VDS1TY
PE,
VDS2TY
PE,
VDS3TY
PE,
VDS6TY
PE).
VDS6TYPE
NOTE: Refer to the table on page 14, Software Versions for AVN 5th Gen Wide, for a detailed list
of models, head unit part numbers, USB drives to use for update, and updated software versions
TSB #: 24-01-045H-2
Page 3 of 13
SUBJECT:
SUBJECT:
SOFTWARE UPDATE FOR DISPLAY AUDIO 2.0V AND
AVN 5TH GEN WIDE (SERVICE CAMPAIGN TBW)
Warranty Information:
Model
Op. Code Operation Op. Time
Casual Part
Elantra (CN7/CN7A)
96160-AA230LS5
IONIQ Hybrid/Plug-in
(AE HEV/PHEV)
96160-G2GA0MGS
Kona (OS)
96160-J9630NVC
Palisade (LX2)
Santa Cruz (NXT)
ZZ3
96160-N9410
Display
Audio
Software
Update
Santa Fe (TMA)
Venue (QX)
96160-S2570RET
96160-K2893MDD
Elantra Hybrid (CN7 HEV)
96160-BY090LS5
Kona Electric (OS EV)
96160-K4710TMT
Sonata Hybrid (DN8 HEV) 40D059R2
96160-L5700SSW
Tucson Hybrid (NX4 HEV)
0.3 M/H
Santa Fe Hybrid/Plug-in
(TM HEV/PHEV)
96160-P0110
96160-CL070
40D059R3
96160-CW000
Elantra (CN7/CN7A)
96560-AA080NNB
Ioniq Hybrid/Plug-in
(AE HEV/PHEV)
96560-G7150VCS
Kona (OS)
96560-J9650NVC
Kona N (OS N)
Santa Cruz (NXT)
M45
96160-K5010
96160-L0200NVC
Tucson (NX4)
Palisade (LX2)
Cause
Code
96160-S8710
40D059R0
Sonata (DN8A)
Tucson (NX4A)
Nature
Code
96560-I3150
AVN
40D059R1 Software
Update
96560-S8EB0
96560-K5120
Santa Fe (TMA)
96560-S2520RET
Sonata (DN8)
96560-L0BC0SSW
Tucson (NX4/NX4A)
96560-N9450
Veloster (JSN)
96560-K9700MPP
TSB #: 24-01-045H-2
Page 4 of 13
SUBJECT:
SUBJECT:
SOFTWARE UPDATE FOR DISPLAY AUDIO 2.0V AND
AVN 5TH GEN WIDE (SERVICE CAMPAIGN TBW)
Model
Venue (QX)
Op. Code Operation Op. Time
40D059R1
Casual Part
96560-BY130NNB
Kona Electric (OS EV)
96560-K4760NVC
Sonata Hybrid (DN8 HEV)
AVN
Software
Update
M45
ZZ3
96560-CL060RET
0.3 M/H
Tucson Hybrid/Plug-in
(NX4 HEV/PHEV)
Elantra N (CN7 N)
Cause
Code
96560-K2370UGM
Elantra Hybrid (CN7 HEV)
Santa Fe Hybrid/Plug-in
(TMA HEV/PHEV)
40D059R4
Nature
Code
96560-L1HG0
96560-P0100
96560-IB310LM5
40D059R5
Kona N (OS N)
96560-I3150NVC
NOTE 1: Submit claim on Claim Entry Screen as “Campaign” type.
NOTE 2: If a part is found in need of replacement while performing this campaign and the affected
part is still under warranty, submit a separate claim using the same repair order. If the affected part is
out of warranty, submit a Prior Approval request for goodwill consideration prior to performing the
work.
NOTE 3: Op times include VIN, Mileage, and photo capture of the “SW Info/Update” screen as
outlined in the Digital Documentation Policy.
Service Procedure:
STUI
This TSB includes Repair validation photos. Refer to the latest Warranty Digital Documentation
Policy for requirements.
This campaign contains software update procedures for 2 different audio systems. Please refer to the
correct section for your particular vehicle.
•
•
Software Update for Display Audio 2.0V .............................................................. Page 6
Software Update for AVN 5th Gen Wide .............................................................. Page 10
NOTICE
Ensure the 12 volt battery is sufficiently charged and power is ON to prevent battery drain during
the update.
i
Information
Before performing the update, verify that the AVN system is genuine Hyundai equipment.
TSB #: 24-01-045H-2
Page 5 of 13
SUBJECT:
SUBJECT:
SOFTWARE UPDATE FOR DISPLAY AUDIO 2.0V AND
AVN 5TH GEN WIDE (SERVICE CAMPAIGN TBW)
Software Update for Display Audio 2.0V
1.
Turn ON the ignition switch.
2.
Press Setup (A) to enter the Setup menu.
A
3.
Press General (B).
B
4.
Insert the USB flash drive into the USB
slot (C).
C
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TSB/Document ID: 24-01-045H-2
Replacement Service Bulletin Number:
MFR Communication Date: 2024-09-12
MFR Internal Campaign ID/Software Version: SERVICE CAMPAIGN TBW
Communication Type: Service Campaign
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
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