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NHTSA ID Number: 11007980

Manufacturer Communication Number: TSB 24-2193

TSB/Document Date: 2024-09-24


Summary

Some 2023-2024 Escape vehicles equipped with a HF45 transmission may exhibit an illuminated powertrain malfunction (wrench) indicator with DTC P07E6 stored in the inverter system controller SOBDMC, the GSM will display a flashing P on the dial, the P on the instrument cluster is not illuminated, and the vehicle will be stuck in the park (P) position.


9/23/24, 2:14 PM

2023 Escape

TECHNICAL SERVICE BULLETIN
24-2193
18 September
Transmission Stuck In Park (P) On The Instrument Cluster Not Illuminated 2024
Diagnostic Trouble Code (DTC) P07E6

Model:
FordeBay logo
2023-2024 Escape

Transmission: HF45 HybrideBay logo Transmission

Markets: North America market only
Issue: Some 2023-2024 Escape vehicles equipped with a HF45 transmission may exhibit an illuminated powertrain
malfunction (wrench) indicator with DTC P07E6 stored in the inverter system controller SOBDMC, the GSM will
display a flashing P on the dial, the P on the instrument cluster is not illuminated, and the vehicle will be stuck in the
park (P) position. This may be due to the park lock actuator. To correct the condition, follow the Service Procedure to
verify and if necessary replace the park lock actuator.
Action: Follow the Service Procedure to correct the condition on vehicles that meet all of the following criteria:
• 2023-2024 Escape equipped with a HF45 transmission
• One of the following symptoms:
- DTCP07E6 from the SOBDMC
- Blinking P on the GSM
- Instrument cluster P not illuminated
Parts
Service Part
Number

Claim
Quantity

Package Order
Quantity

Number in
Package

Description

LX6Z-7P236-B

1

1

1

Park Lock Actuator

W720388-S439

3

1

4

Rear Frame Bracket Bolts

LX6Z-4B496-A

6

2

3

Driveshaft fasteners

W500721-S439

2

1

6

Rear Frame Bolt

W719470-S439

2

1

4

Front Subframe Bolt

W713199-S442

4

1

4

Frame Bracket Bolts

W719192-S439

2

1

4

Mid-Frame Bolt

W500727-S439

6

2

4

Front Frame Bolt

W716603-S442

4

1

4

Frame Bracket Bolts

W719813-S440

2

1

4

Sway Bar Nut

W500566-S439

1

1

4

Transmission Mount Bolt

W721688-S439

2

1

4

Transmission Mounting Bolt

W520515-S442

2

1

4

Ball Joint Nuts

W719924-S439

2

1

4

Ball Joint Bolt

W520203-S440

2

2

1

Tie Rod Nut

CCPZ-3B477-G

2

2

1

Axle Retainer nut

W718843-S439

1

1

4

Steering Shaft Bolt

JX6Z-3D677-C

1

1

1

Steering Rack Seal

JX6Z-3B498-B

2

2

1

Axle Cir-Clip

https://www.fordtechservice.dealerconnection.com

1/3

9/23/24, 2:14 PM

2023 Escape

W520102-S442

2

1

4

Right Axle Strap Nut

YS4Z-3N324AA

1

1

1

LX6Z-5A215-A

1

1

1

Exhaust Clamp

W708176-S437

7

2

4

Exhaust Manifold Nut

LX6Z-9448-A

1

1

1

Exhaust Manifold Gasket

LX6Z-9E464-F

1

1

1

Lower EGR Tube Gasket

LX6Z-9E464-B

1

1

1

Upper EGR Tube Gasket

JM5Z-1S177-A

2

2

1

Axle Shaft Seal

JM5Z-7H260-A

1

1

1

Axle Shaft Seal (AWD)

W719767-S439

2

1

4

Intermediate Axle Shaft Bolt

K2GZ-7H469-D

1

1

1

RDU Seal Kit

K2GZ-7275-B

1

1

1

Right Axle Cir Clip Kit (AWD)

W719766-S439

5

2

4

RDU Mount Bolt

VC-13-G

As Needed

As Needed

1

Motorcraft® Yellow Concentrated
Antifreeze/Coolant (All Markets Except Canada)

CVC-13-G

As Needed

As Needed

1

Motorcraft® Yellow Concentrated
Antifreeze/Coolant (Canada Only)

YN-33-A

As Needed

As Needed

1

R-1234yf Refrigerant (All Markets Except
Canada)

HS7Z-19B519BA

As Needed

As Needed

1

ZC-30

As Needed

As Needed

1

Motorcraft® Gasket Remover

ZC-31-B

As Needed

As Needed

1

Motorcraft® Metal Surface Prep Wipes

TA-29

As Needed

As Needed

1

Motorcraft® Ultra Silicone Sealant

PM-4-A

As Needed

As Needed

1

Motorcraft® Metal Brake Parts Cleaner

PM-4-B

As Needed

As Needed

1

Motorcraft® Metal Brake Parts Cleaner

XT-12-QULV

As Needed

As Needed

1

Motorcraft® MERCON® ULV Automatic
Transmission Fluid

Right Axle Strap

R-1234yf Refrigerant (Canada Only)

Claim Quantity refers to the total number of individual pieces required to repair the vehicle.
Package Order Quantity refers to the amount of the service part number package(s) required to repair the vehicle.
Number In Package refers to the number of individual pieces included in a service part number package.
As Needed indicates the amount of the part may vary and/or is not a whole number. Parts can be billed out as nonwhole numbers, including less than 1.
Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Emissions Warranty/Service
Part Warranty (SPW)/Service Part New Vehicle (SPNV)/Extended Service Plan (ESP) coverage. Limits/policies/prior
approvals are not altered by a TSB. NVLW/Emissions Warranty/SPW/SPNV/ESP coverage limits are determined by
the identified causal part and verified using the OASIS part coverage tool.
Labor Times
Description

Operation
No.

Time

2020-2024 Escape HybrideBay logo AWD: Retrieve DTCs, Monitor PIDs And Replace The Park Lock
Actuator (Can Be Claimed With Operation C And D) (Do Not Use With Any Other Labor
Operations Outside Of This Article)

242193A

14.1
Hrs.

2020-2024 Escape HybrideBay logo FWD: Retrieve DTCs, Monitor PIDs And Replace The Park Lock
Actuator (Can Be Claimed With Operation C And D) (Do Not Use With Any Other Labor
Operations Outside Of This Article)

242193B

13.1
Hrs.

https://www.fordtechservice.dealerconnection.com

2/3

9/23/24, 2:14 PM

2023 Escape

Additional Time To Check And Correct Front Toe (Can Be Claimed With Operation A Or B And
D)

242193C

0.5
Hrs.

Additional Time To Perform 360 Degree Camera Alignment (Can Be Claimed With Operation
A Or B And C)

242193D

0.8
Hrs.

Repair/Claim Coding
Causal Part:

7P236

Condition Code: 42

Service Procedure
1. Using the datalogger feature in the FDRS scan tool select the following PID in the SOBDMC to check the
operation of the park lock actuator as shown through the system
TR_CORRECTED
TR_PARK_A
TR_PARK_B
TR_PARK_C
TR_PARK_STAT
GEAR_CMD
2. Does the TR_Park A value equal more than 20% when the vehicle is in the park (p) position?
(1). Yes - proceed to Step 3.
(2). No - this articles does not apply. Follow diagnostics for DTC P07E6 Refer to WSM, Section 307-01 HF45
Diagnostics and Testing.
3. Replace the park lock actuator. Refer to WSM, Section 307-01B.
• It is not necessary to remove the inverter system controller SOBDMC for this procedure.
• It is not necessary to drain the engine oil or remove the engine oil filter for this procedure.

© 2024 FordeBay logo Motor Company
All rights reserved.
NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge, tools, and
equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or provides information
that could assist in proper vehicle service. The procedures should not be performed by "do-it-yourselfers". Do not assume that a condition
described affects your car or truck. Contact a FordeBay logo or LincolneBay logo dealership to determine whether the Bulletin applies to your vehicle. Warranty Policy
and Extended Service Plan documentation determine Warranty and/or Extended Service Plan coverage unless stated otherwise in the TSB article.
The information in this Technical Service Bulletin (TSB) was current at the time of printing. FordeBay logo Motor Company reserves the right to supersede
this information with updates. The most recent information is available through FordeBay logo Motor Company's on-line technical resources.

https://www.fordtechservice.dealerconnection.com

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TSB/Document ID: TSB 24-2193

Replacement Service Bulletin Number:

MFR Communication Date: 2024-09-18

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: POWER TRAIN

MFR Component System:

MFR Component Subsystem:


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