NHTSA ID Number: 11007980
Manufacturer Communication Number: TSB 24-2193
TSB/Document Date: 2024-09-24
Summary
Some 2023-2024 Escape vehicles equipped with a HF45 transmission may exhibit an illuminated powertrain malfunction (wrench) indicator with DTC P07E6 stored in the inverter system controller SOBDMC, the GSM will display a flashing P on the dial, the P on the instrument cluster is not illuminated, and the vehicle will be stuck in the park (P) position.
9/23/24, 2:14 PM
2023 Escape
TECHNICAL SERVICE BULLETIN
24-2193
18 September
Transmission Stuck In Park (P) On The Instrument Cluster Not Illuminated 2024
Diagnostic Trouble Code (DTC) P07E6
Model:
Ford![]()
2023-2024 Escape
Transmission: HF45 Hybrid
Transmission
Markets: North America market only
Issue: Some 2023-2024 Escape vehicles equipped with a HF45 transmission may exhibit an illuminated powertrain
malfunction (wrench) indicator with DTC P07E6 stored in the inverter system controller SOBDMC, the GSM will
display a flashing P on the dial, the P on the instrument cluster is not illuminated, and the vehicle will be stuck in the
park (P) position. This may be due to the park lock actuator. To correct the condition, follow the Service Procedure to
verify and if necessary replace the park lock actuator.
Action: Follow the Service Procedure to correct the condition on vehicles that meet all of the following criteria:
• 2023-2024 Escape equipped with a HF45 transmission
• One of the following symptoms:
- DTCP07E6 from the SOBDMC
- Blinking P on the GSM
- Instrument cluster P not illuminated
Parts
Service Part
Number
Claim
Quantity
Package Order
Quantity
Number in
Package
Description
LX6Z-7P236-B
1
1
1
Park Lock Actuator
W720388-S439
3
1
4
Rear Frame Bracket Bolts
LX6Z-4B496-A
6
2
3
Driveshaft fasteners
W500721-S439
2
1
6
Rear Frame Bolt
W719470-S439
2
1
4
Front Subframe Bolt
W713199-S442
4
1
4
Frame Bracket Bolts
W719192-S439
2
1
4
Mid-Frame Bolt
W500727-S439
6
2
4
Front Frame Bolt
W716603-S442
4
1
4
Frame Bracket Bolts
W719813-S440
2
1
4
Sway Bar Nut
W500566-S439
1
1
4
Transmission Mount Bolt
W721688-S439
2
1
4
Transmission Mounting Bolt
W520515-S442
2
1
4
Ball Joint Nuts
W719924-S439
2
1
4
W520203-S440
2
2
1
Tie Rod Nut
CCPZ-3B477-G
2
2
1
Axle Retainer nut
W718843-S439
1
1
4
JX6Z-3D677-C
1
1
1
JX6Z-3B498-B
2
2
1
Axle Cir-Clip
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9/23/24, 2:14 PM
2023 Escape
W520102-S442
2
1
4
Right Axle Strap Nut
YS4Z-3N324AA
1
1
1
LX6Z-5A215-A
1
1
1
W708176-S437
7
2
4
Exhaust Manifold Nut
LX6Z-9448-A
1
1
1
Exhaust Manifold Gasket
LX6Z-9E464-F
1
1
1
Lower EGR Tube Gasket
LX6Z-9E464-B
1
1
1
Upper EGR Tube Gasket
JM5Z-1S177-A
2
2
1
JM5Z-7H260-A
1
1
1
W719767-S439
2
1
4
K2GZ-7H469-D
1
1
1
RDU Seal Kit
K2GZ-7275-B
1
1
1
Right Axle Cir Clip Kit (AWD)
W719766-S439
5
2
4
RDU Mount Bolt
VC-13-G
As Needed
As Needed
1
Motorcraft® Yellow Concentrated
Antifreeze/Coolant (All Markets Except Canada)
CVC-13-G
As Needed
As Needed
1
Motorcraft® Yellow Concentrated
Antifreeze/Coolant (Canada Only)
YN-33-A
As Needed
As Needed
1
R-1234yf Refrigerant (All Markets Except
Canada)
HS7Z-19B519BA
As Needed
As Needed
1
ZC-30
As Needed
As Needed
1
Motorcraft® Gasket Remover
ZC-31-B
As Needed
As Needed
1
Motorcraft® Metal Surface Prep Wipes
TA-29
As Needed
As Needed
1
Motorcraft® Ultra Silicone Sealant
PM-4-A
As Needed
As Needed
1
Motorcraft® Metal Brake Parts Cleaner
PM-4-B
As Needed
As Needed
1
Motorcraft® Metal Brake Parts Cleaner
XT-12-QULV
As Needed
As Needed
1
Motorcraft® MERCON® ULV Automatic
Transmission Fluid
Right Axle Strap
R-1234yf Refrigerant (Canada Only)
Claim Quantity refers to the total number of individual pieces required to repair the vehicle.
Package Order Quantity refers to the amount of the service part number package(s) required to repair the vehicle.
Number In Package refers to the number of individual pieces included in a service part number package.
As Needed indicates the amount of the part may vary and/or is not a whole number. Parts can be billed out as nonwhole numbers, including less than 1.
Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Emissions Warranty/Service
Part Warranty (SPW)/Service Part New Vehicle (SPNV)/Extended Service Plan (ESP) coverage. Limits/policies/prior
approvals are not altered by a TSB. NVLW/Emissions Warranty/SPW/SPNV/ESP coverage limits are determined by
the identified causal part and verified using the OASIS part coverage tool.
Labor Times
Description
Operation
No.
Time
2020-2024 Escape Hybrid
AWD: Retrieve DTCs, Monitor PIDs And Replace The Park Lock
Actuator (Can Be Claimed With Operation C And D) (Do Not Use With Any Other Labor
Operations Outside Of This Article)
242193A
14.1
Hrs.
2020-2024 Escape Hybrid
FWD: Retrieve DTCs, Monitor PIDs And Replace The Park Lock
Actuator (Can Be Claimed With Operation C And D) (Do Not Use With Any Other Labor
Operations Outside Of This Article)
242193B
13.1
Hrs.
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9/23/24, 2:14 PM
2023 Escape
Additional Time To Check And Correct Front Toe (Can Be Claimed With Operation A Or B And
D)
242193C
0.5
Hrs.
Additional Time To Perform 360 Degree Camera Alignment (Can Be Claimed With Operation
A Or B And C)
242193D
0.8
Hrs.
Repair/Claim Coding
Causal Part:
7P236
Condition Code: 42
Service Procedure
1. Using the datalogger feature in the FDRS scan tool select the following PID in the SOBDMC to check the
operation of the park lock actuator as shown through the system
TR_CORRECTED
TR_PARK_A
TR_PARK_B
TR_PARK_C
TR_PARK_STAT
GEAR_CMD
2. Does the TR_Park A value equal more than 20% when the vehicle is in the park (p) position?
(1). Yes - proceed to Step 3.
(2). No - this articles does not apply. Follow diagnostics for DTC P07E6 Refer to WSM, Section 307-01 HF45
Diagnostics and Testing.
3. Replace the park lock actuator. Refer to WSM, Section 307-01B.
• It is not necessary to remove the inverter system controller SOBDMC for this procedure.
• It is not necessary to drain the engine oil or remove the engine oil filter for this procedure.
© 2024 Ford
Motor Company
All rights reserved.
NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge, tools, and
equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or provides information
that could assist in proper vehicle service. The procedures should not be performed by "do-it-yourselfers". Do not assume that a condition
described affects your car or truck. Contact a Ford
or Lincoln
dealership to determine whether the Bulletin applies to your vehicle. Warranty Policy
and Extended Service Plan documentation determine Warranty and/or Extended Service Plan coverage unless stated otherwise in the TSB article.
The information in this Technical Service Bulletin (TSB) was current at the time of printing. Ford
Motor Company reserves the right to supersede
this information with updates. The most recent information is available through Ford
Motor Company's on-line technical resources.
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TSB/Document ID: TSB 24-2193
Replacement Service Bulletin Number:
MFR Communication Date: 2024-09-18
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: POWER TRAIN
MFR Component System:
MFR Component Subsystem:
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