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NHTSA ID Number: 11007958

Manufacturer Communication Number: 2024090010

TSB/Document Date: 2024-09-23


Summary

1. Connect XENTRY Diagnosis. 2. Update Digital Operator's Manual. To do this, select menu item "Quick test view . A26/17 - MBUX multimedia system (head unit) . Adaptations . Control unit update . Update control unit software". Then follow the user guidance in XENTRY Diagnosis. The Digital Operator's Manuals are downloaded automatically via Retail Data Storage to XENTRY Diagnosis to match the affected vehicle. 3. Disconnect XENTRY Diagnosis. 4. Check whether the Operator's Manual in the vehicle document wallet, as well as the supplements and ACCORDION-FOLD DOCUMENT are present and whether the version is correct. Missing or incorrect Operator's Manuals as well as the supplements and ACCORDION-FOLD DOCUMENT must be replaced or enclosed as an aftermarket measure. The Operator's Manual, supplements and ACCORDION-FOLD DOCUMENT must be determined according to the equipment variant for the vehicle identification number via the parts process in the XENTRY Portal


WORK DESCRIPTION FOR FIELD MEASURE
Code: 24P5891226

Version: 2.0

Update Digital Operator's Manual and enclose printed Operator's Manual, replace if necessary
Model 297
 Always use the latest XENTRY Diagnosis software release with all available add-ons.
 Make sure to follow the operation steps exactly as described in XENTRY Diagnosis.
 Use a battery charger to ensure sufficient power supply of the vehicle on-board electrical
system battery (greater than 12.5 V).
 If XENTRY Diagnosis is already connected to the vehicle, start with operation step 2.
If two or more software updates or SCN codings are performed during one workshop
visit, operation items 02-4762 and 02-5058 may be invoiced
only once for each workshop order.
Work Procedure
Update Digital Operator's Manual.
1. Connect XENTRY Diagnosis.
2. Update Digital Operator's Manual.
To do this, select menu item "Quick test view → A26/17 - MBUX multimedia system (head
unit) → Adaptations → Control unit update → Update control unit software".
Then follow the user guidance in XENTRY Diagnosis.
The Digital Operator's Manuals are downloaded automatically via Retail Data Storage to XENTRY
Diagnosis to match the affected vehicle.
3. Disconnect XENTRY Diagnosis.
4. Check whether the Operator's Manual in the vehicle document wallet, as well as the supplements and
ACCORDION-FOLD DOCUMENT are present and whether the version is correct.
Missing or incorrect Operator's Manuals as well as the supplements and ACCORDION-FOLD
DOCUMENT must be replaced or enclosed as an aftermarket measure.
The Operator's Manual, supplements and ACCORDION-FOLD DOCUMENT must be determined
according to the equipment variant for the vehicle identification number via the parts process in the
XENTRY Portal.

1/2

Field measure management GSP/TPR

Code: 24P5891226
Parts
Quantity

Version: 2.0

Designation

Part no.

As required Operator's Manual
*
* The replacement parts must be determined according to the equipment variant for the vehicle
identification number via the parts process in the XENTRY Portal.

Operation text and flat rate
Operation
Operation text
Flat rate
Accounting no./
no.
damage code
02-9445**
Update Digital Operator's Manual
0.1 h
58 912 26
02-4762*
Connect/disconnect diagnostic system
0.1 h
58 912 26
(XENTRY Diagnosis)
02-5058*
Connect/disconnect starter battery
0.1 h
58 912 26
charger (with XENTRY Diagnosis
connected)
02-9471** Check Operator's Manual, enclose if
0.1 h
58 912 26
necessary
* Operation item may be invoiced only once for each workshop order.
** Please enter the code and accounting number manually in the workshop order as per the work
instructions.
Mercedes-BenzeBay logo

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Field measure management GCSP/TPR

1

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TSB/Document ID: 2024090010

Replacement Service Bulletin Number:

MFR Communication Date: 2024-09-23

MFR Internal Campaign ID/Software Version:

Communication Type: Service Campaign

NHTSA Components: ELECTRICAL SYSTEM

MFR Component System:

MFR Component Subsystem:


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