NHTSA ID Number: 11007808
Manufacturer Communication Number: PIT5860C
TSB/Document Date: 2024-09-16
Summary
This Preliminary information communicates and issue with a no crank, Key Learn Pending or Ready For FOB 3 Message, Unable To Exit RVS With Push To Start Button, Symptoms Of A Dead Battery and has dealership inspect to see if the vehicle is falsely entering the manual transmitter programming and if so to replace the drivers power window switch.?
Bulletin No.: PIT5860C
Published date: 08/30/2024
Preliminary Information
PIT5860C Diagnostic Tip - No crank / Remote Learn Pending or
Ready For FOB Message / Unable To Exit RVS When Ignition Mode
Button Is Pushed / Symptoms Of A Dead Battery
Product Investigation Review Required
Models
Brand:
Model:
Chevrolet
Silverado 1500 (New Model)
Chevrolet Silverado
Model
Years:
2019
2020 2021
Silverado 1500 LTD (RPO J21, VIN
2022
Digit 5 = W or Y)
2022
Chevrolet Silverado 2500/3500
2023
2018
Chevrolet Traverse
2022
2017
GMC
Acadia
2022
GMC
Sierra 1500 (New Model)
2019
2020
GMC
Sierra
2021
Sierra 1500 (RPO J21, VIN Digit 5
GMC
2022
= 8 or 9)
2022
GMC
Sierra 2500/3500 HD
2023
Chevrolet
-
-
-
VIN:
Engine: Transmissions:
from to
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All
Involved Region or
Country
North America
Additional Options
(RPO)
With RPO BTM - Keyless Engine Start
Some customers may comment on any of the following
symptoms:
Condition
- When trying to start the engine using the S38 Ignition
Mode Button, nothing happens and it appears as if the
battery is dead.
- DIC message: "Remote Learn Pending", "Key Learn
Pending" or "Ready For FOB 3,4, etc.".
- During a RVS start when the S38 Ignition Mode
Button is pushed to exit RVS the vehicle will not
transition to Run mode.
- In some cases DTC B3031
The cause of these symptoms could be the vehicle
falsely entering the Manual Transmitter Programming
Mode (without SPS), which can be found on SI Document
ID: 3575855.
Cause
Using SI Document ID: 4994319 as an example wiring
diagram, circuit 1124 (drivers door lock cylinder unlock
signal) runs between the A23D Drivers Door Latch to the
S146 Drivers Power Window Switch. If the S146 receives
five consecutive inputs on this circuit, the S146 will
send a LIN bus message to the BCM and the BCM then
enters Manual Transmitter Programming Mode.
Correction:
These concerns may be very intermittent and it can be helpful to question the
customer on each of the symptoms to help determine if the vehicle is falsely
entering Manual Transmitter Programming Mode or not. If you suspect this is
the cause, then the A23D Drivers Door Latch, S146 Drivers Power Window
Switch or circuit 1124 could be the fault. If you are able to duplicate the issue,
then monitor or remove circuit 1124 either at the A23D or S146 to help isolate
the root cause.
Warranty Information
The correction for this concern may be one of several repairs. For vehicles
repaired under warranty, please use the appropriate warranty labor operation
based on the actual cause and repair.
Version History
Version
3
Modified
10/18/2021 - Created on.
04/29/2024 - Updates to the Title and Condition
sections
08/30/2024 - Updates to the Models, Title and
Condition sections
GM Global Brands
© 2024 General Motors. All Rights Reserved.
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TSB/Document ID: PIT5860C
Replacement Service Bulletin Number:
MFR Communication Date: 2024-09-16
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: UNKNOWN OR OTHER
MFR Component System:
MFR Component Subsystem:
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