Individual functions in gesture recognition system is no longer available
Topic number

LI82.85-P-078303

Version

1

Function group

82.85 - Navigation and Communication systems

Date

9/10/24

Validity

Vehicles with code 77B or 78B

Reason for change

Complaint
Individual functions such as sliding sunroof or roller sunblind can no longer be operated using the gesture recognition
system.

Cause
Gesture recognition system control unit software N168

Remedy
For vehicles before modification year 23/2:
A remedy is currently being developed. Replacing parts will have no effect.
For vehicles as of modification year 23/2:
Considered to be a series production configuration. A change will not be possible in future.
NOTE: The information contained in this document is intended for use by trained, professional technicians with the
knowledge to properly and safely perform diagnosis and repairs on Mercedes-Benz vehicles, using Mercedes-Benz
approved tools and equipment. It informs service technicians about conditions that could occur in certain vehicles and
provides information that could assist in proper vehicle diagnosis, service, or repair. It does not indicate that a defect
is present in any vehicle referenced in this document nor does it imply warranty coverage. DO NOT assume that a
symptom or condition, or a described cause of a symptom or condition, affects any particular vehicle or groups of vehicles, or that a described repair applies to any particular vehicle or groups of vehicles. There can be multiple causes
resulting in the same or similar symptoms or conditions described in this document, and trained professional service
technicians must use their diagnostic skills to make evaluations on a case-by-case basis. The information contained
in this document does not guarantee warranty coverage nor does it extend the vehicle’s warranty in any way.

Disclaimer
NOTE: The information contained in this document is intended for use by trained, professional technicians with the
knowledge to properly and safely perform diagnosis and repairs on Mercedes-Benz vehicles, using Mercedes-Benz
approved tools and equipment. It informs service technicians about conditions that could occur in certain vehicles and
provides information that could assist in proper vehicle diagnosis, service, or repair. It does not indicate that a defect
13.09.2024 17:02
© Copyright Mercedes-Benz AG

CCUSHWA

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is present in any vehicle referenced in this document nor does it imply warranty coverage. DO NOT assume that a
symptom or condition, or a described cause of a symptom or condition, affects any particular vehicle or groups of vehicles, or that a described repair applies to any particular vehicle or groups of vehicles. There can be multiple causes
resulting in the same or similar symptoms or conditions described in this document, and trained professional service
technicians must use their diagnostic skills to make evaluations on a case-by-case basis. The information contained
in this document does not guarantee warranty coverage nor does it extend the vehicle’s warranty in any way.

Symptoms
Body > Roof system > Tilting/sliding sunroof system > Does not close
Body > Roof system > Tilting/sliding sunroof system > Does not open
Communication/information > Entertainment > Overall system/operation > Miscellaneous
Body > Interior equipment > Switches, interior, general > Malfunction

Operation numbers/damage codes
Op. no.

Operation text

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© Copyright Mercedes-Benz AG

Time

CCUSHWA

Damage
code

Note

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