NHTSA ID Number: 11007749
Manufacturer Communication Number: LI47.70-P-078339
TSB/Document Date: 2024-09-12
Summary
Complaint The AC charging is interrupted at 30%. Cause If a departure time is set (e.g. via Mercedes
Me or in MBUX), the AC charging process is interrupted at 30%. It then resumes later to reach 100% at the departure time. Remedy Delete the departure time or select the option "Quick charging" in the Mercedes me connect app or in MBUX. Disclaimer NOTE: The information contained in this document is intended for use by trained, professional technicians with the knowledge to properly and safely perform diagnosis and repairs on Mercedes-Benz vehicles, using Mercedes-Benz approved tools and equipment. It informs service technicians about conditions that could occur in certain vehicles and provides information that could assist in proper vehicle diagnosis, service, or repair. It does not indicate that a defect is present in any vehicle referenced in this document nor does it imply warranty coverage. DO NOT assume that a symptom or condition, or a described cause of a symptom or condition, affects any particular vehicle or groups of vehicles, or that a described repair applies to any particular vehicle or groups of vehicles. There can be multiple causes resulting in the same or similar symptoms or conditions described in this document, and trained professional service technicians must use their diagnostic skills to make evaluations on a case-by-case basis. The information contained in this document does not guarantee warranty coverage nor does it extend the vehicle’s warranty in any way.
Charging is interrupted at 30%
Topic number
LI47.70-P-078339
Version
1
Function group
47.70 - Powertrain energy supply
Date
9/3/24
Validity
206, 223, 254 and 214 plug-in hybrid vehicles
Reason for change
Complaint
The AC charging is interrupted at 30%.
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© Copyright Mercedes-Benz AG
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Attachments
File
Description
Ladeunterbrechung_MBUX.JPG
Ladeunterbrechung_MMC.JPG
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Cause
If a departure time is set (e.g. via Mercedes Me or in MBUX), the AC charging process is interrupted at 30%. It then
resumes later to reach 100% at the departure time.
Remedy
Delete the departure time or select the option "Quick charging" in the Mercedes me connect app or in MBUX.
10.09.2024 15:44
© Copyright Mercedes-Benz AG
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Attachments
File
Description
Losung_mercedes_me_app.JPG
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Disclaimer
NOTE: The information contained in this document is intended for use by trained, professional technicians with the
knowledge to properly and safely perform diagnosis and repairs on Mercedes-Benz vehicles, using Mercedes-Benz
approved tools and equipment. It informs service technicians about conditions that could occur in certain vehicles and
provides information that could assist in proper vehicle diagnosis, service, or repair. It does not indicate that a defect
is present in any vehicle referenced in this document nor does it imply warranty coverage. DO NOT assume that a
symptom or condition, or a described cause of a symptom or condition, affects any particular vehicle or groups of vehicles, or that a described repair applies to any particular vehicle or groups of vehicles. There can be multiple causes
resulting in the same or similar symptoms or conditions described in this document, and trained professional service
technicians must use their diagnostic skills to make evaluations on a case-by-case basis. The information contained
in this document does not guarantee warranty coverage nor does it extend the vehicle’s warranty in any way.
Symptoms
Overall vehicle > Power supply > High-voltage on-board electrical system > Charging > Domestic power outlet (Mode2/Level1) > Aborts
Overall vehicle > Power supply > High-voltage on-board electrical system > Charging > Wallbox (Mode3/Level2) >
Aborts
Overall vehicle > Power supply > High-voltage on-board electrical system > Charging > Charging pillar (Mode3/Level2) > Aborts
Operation numbers/damage codes
Op. no.
Operation text
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© Copyright Mercedes-Benz AG
Time
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Damage
code
Note
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TSB/Document ID: LI47.70-P-078339
Replacement Service Bulletin Number:
MFR Communication Date: 2024-09-03
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
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