NHTSA ID Number: 11007710
Manufacturer Communication Number: PIT6047D
TSB/Document Date: 2024-09-11
Summary
This Preliminary information communicates to dealership technicians to create a USB file that will have the radio ignore the BCM message for the 12v battery state of charge being to low that will cause the radio to not USB update.?
Bulletin No.: PIT6047D
Published date: 08/19/2024
Preliminary Information
PIT6047D Radio USB Update Battery Ignore File
Models
Brand: Model: Model Years:
Cadillac
Lyriq
2023
VIN:
Engine: Transmissions:
from to
All
All All
All
Involved Region or
Country
North America
Additional Options
(RPO)
IVD
Condition
When USB programming the radio, you may receive a message that programming is currently
unavailable.
Cause
This could be caused because the 12v battery state of charge is not passing a check.
Correction:
Follow the instructions below to create a file that will prevent the battery state of charge check from happening.
1. Download the available USB file transfer from SPS2 for the A11 radio and have it loaded onto the 16GB OR 32GB Type C
USB drive formatted to FAT32.
2. Open the USB drive on the computer in File Explorer.
3. While in File Explorer, ensure "File name extensions" are check marked (enabled). Renaming the file extension below will
not be able to complete with this setting disabled.
a. Windows 10, select "View" then "File name extensions".
b. Windows 11, select "View", "Show" then "File name extensions".
4. Right "Click" in the blank space and select "New" then "Text Document".
5. File Explorer will give you the option rename the "New Text Document.txt" file.
6. Rename the "New Text Document.txt" file to "gm_usb_ignore_battery".
Note - Make sure to remove the ".txt" extension.
7. Pop up message to confirm if you want to change the file extension, click "Yes".
8. After the file is created, the "Type" field should show "File" instead of "TXT File" as it originally did. The size of the "File"
should be 0KB.
9. Safely "Eject" the USB drive from the computer once completed and connect the USB drive to the vehicle and proceed
with USB programming.
Warranty Information
For vehicles repaired under the Bumper-to-Bumper coverage (Canada Base Warranty coverage), use the following labor
operation. Reference the Applicable Warranties section of Investigate Vehicle History (IVH) for coverage information.
Labor Operation
3487928
Description
Time
Battery Ignore File Creation
0.1 Hr.
*This is a unique Labor Operation for Bulletin use only.
Version History
Version
5
Modified
08/07/2023
08/14/2023
08/17/2023
01/04/2024
08/14/2024
-
Created on.
Updated step 3 with Windows 10 and 11 example pictures.
Updated to add Labor Operation.
Updated Model Years.
Updated to remove 2023 Canyon and Colorado for 24-NA-155.
GM Global Brands
© 2024 General Motors. All Rights Reserved.
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TSB/Document ID: PIT6047D
Replacement Service Bulletin Number:
MFR Communication Date: 2024-09-11
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: UNKNOWN OR OTHER
MFR Component System:
MFR Component Subsystem:
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