NHTSA ID Number: 11007648
Manufacturer Communication Number: A24-011
TSB/Document Date: 2024-09-10
Summary
Service Bulletin - Steering effort complaint while driving at moderate or highway speeds, with a possible complaint of a clicking noise at slow speeds while turning, and no MIL illuminated, or DTC stored.
Service Bulletin
September 3, 2024
24-011
Version 1
EPS Sticking and Slipping
AFFECTED VEHICLES
Year
Model
Trim Level
VIN Range
2021–22
CR-V
ALL
ALL
2021–22
CR-V Hybrid
ALL
ALL
SYMPTOM
Steering ef f ort complaint while driving at moderate or highway speeds, with a possible complaint of a clicking noise at slow
speeds while turning, and no MIL illuminated, or DTC stored.
POSSIBLE CAUSE
There is a possible steering gearbox malf unction.
CORRECTIVE ACTION
Remove the electric power steering (EPS) gearbox assembly and replace it with a new steering gearbox. Keep the original
EPS motor/control unit with the new steering gearbox.
CUSTOMER INFORMATION: The information in this bulletin is intended for use only by skilled technicians who have the proper tools, equipment,
and training to correctly and safely maintain your vehicle. These procedures should not be attempted by “do-it-yourselfers,” and you should not
assume this bulletin applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact
an authorized Honda automobile dealer.
© 2024 American Honda Motor Co., Inc. – All Rights Reserved
Page 1 of 15
PARTS INFORMATION
Part Name
Part Number
Quantity
CR-V Hybrid: EPS Gearbox Assembly
53640-TPG-315
1
CR-V Non-Hybrid: EPS Gearbox Assembly
53640-TLB-315
1
Part Name
Part Number
Quantity
Gearbox Mounting Bolt 14x73
90108-TBA-A00
4
Flange Bolt 12x33
90165-TLA-A00
4
Split Pin 3.0x22
94201-30220
2
Flange Bolt 14x90
90179-SDA-A00
4
Flange Bolt 14x79
90170-SHJ-A00
2
Flange Bolt 12x35
90164-T0A-A00
2
Flange Bolt 14x50
90181-TLA-A00
2
Self -Lock Nut 12mm
90215-SB0-003
6
Flange Nut 10mm
90002-S10-000
2
Flange Bolt 10x35
90182-TLA-A00
4
Exhaust Pipe Gasket
18302-SP0-003
1
Exhaust Pipe Gasket
18303-T2B-A01
1
Self -Lock Nut 10mm
90212-SA5-003
6
Gearbox Mounting Bolt 14x73
90108-TBA-A00
4
Flange Bolt 12x33
90165-TLA-A00
4
Split Pin 3.0x22
94201-30220
2
Flange Bolt 14x90
90179-SDA-A00
4
Flange Bolt 14x79
90170-SHJ-A00
2
Flange Bolt 12x35
90164-T0A-A00
2
Flange Bolt 14x50
90181-TLA-A00
2
Self -Lock Nut 12mm
90215-SB0-003
6
Flange Nut 10mm
90002-S10-000
2
Flange Bolt 10x35
90182-TLA-A00
4
Exhaust Pipe Gasket
18302-SP0-003
1
Exhaust Pipe Gasket
18303-T2B-A01
1
Self -Lock Nut 10mm
90212-SA5-003
6
12 Point Bolt 8x21
90113-S10-000
8
Flange Bolt 10x29
90382-SH9-003
2
Must Replace Parts
CR-V 2WD Non-Hybrid Model:
CR-V AWD Non Hybrid Model:
Page 2 of 15
CR-V Hybrid Model:
Gearbox Mounting Bolt 14x73
90108-TBA-A00
4
Flange Bolt 12x33
90165-TLA-A00
4
Split Pin 3.0x22
94201-30220
2
Flange Bolt 14x90
90179-SDA-A00
4
Flange Bolt 14x79
90170-SHJ-A00
2
Flange Bolt 12x35
90164-T0A-A00
2
Flange Bolt 14x50
90181-TLA-A00
2
Self -Lock Nut 12mm
90215-SB0-003
6
Flange Nut 10mm
90002-S10-000
2
Tool Name
Tool Number
Quantity
Ball Joint Tool
07MAC-SL00202
1
Thread Protector 12mm
07AAF-SDAA100
1
Alignment Pin
070AG-SJAA10S
1
TOOL INFORMATION
WARRANTY CLAIM INFORMATION
The normal warranty applies.
CR-V Non-Hybrid
Operation
Number
Description
Flat Rate
Time
5131C0
Non-Hybrid 2WD:
Replace the EPS
gearbox.
2.5 hr
Includes steering
neutral position
relearn, and
alignment.
5131C0B
Defect
Code
03001
For AWD add
0.4 hr
Hybrid: Replace the
EPS gearbox.
Includes steering
neutral position
relearn and alignment.
2.4 hr
Symptom
Code
Template
ID
Failed Part Number
A24011A
53640-TLB-305
A24011B
53640-TLB-305
A24011C
53640-TPG-305
03217
CR-V Hybrid
5131C0
03001
03217
Skill Level: Repair Technician
Page 3 of 15
REPAIR PROCEDURE
Ref er to Service Inf ormation f or a more in-depth power steering gearbox removal procedure.
1.
Disconnect the 12-volt battery terminal.
2.
Raise the vehicle to a comf ortable working height.
NOTE: Keep the vehicle elevated f or the remainder of the procedure.
3.
Remove the f ront wheels. Torque wheel nuts to 108 N·m (80 lb-ft) af ter installation.
4.
Disconnect the steering joint. Torque steering joint to 29 N·m (21 lb-ft) af ter installation.
NOTE:
5.
•
Set the steering wheel straight ahead bef ore disconnecting the joint.
•
Do not turn the steering wheel while, or af ter, disconnecting the steering joint.
Disconnect the tie-rod end ball joint f rom both sides.
NOTE: Count the number of turns when removing the tie rod ends.
6.
Remove the engine undercover.
7.
Disconnect the EPS harness connectors.
Page 4 of 15
8.
Disconnect the stabilizer links located on top.
NOTE: During the subf rame installation process, position the stabilizer links in a vertical position f or easier installation.
9.
Disconnect the f ront lower arms.
NOTE: During reassembly loosely install the new f lange nuts, then tighten them to the specif ied torque in the
numbered sequence shown.
10. Remove the exhaust pipe A.
Page 5 of 15
11. Non-Hybrid AWD: Remove the propeller shaf t.
12. Remove the f ront subf rame brace.
13. Remove the lower torque rod bolts.
Page 6 of 15
14. Remove the lef t and right f ront lower arm bolts.
15. Remove the subf rame bolts, then lower the f ront subf rame.
NOTE: Af ter removing the f ront subf rame mounting bolts, be sure to replace them with new ones.
Page 7 of 15
16. Non-Hybrid: Remove the f ront stabilizer bar bushing holder.
17. Remove the pinion shaf t grommet.
18. Remove the steering gearbox.
19. Hybrid: Remove the heat baf f le.
Page 8 of 15
20. Hybrid: Remove the EPS harness.
21. Remove the EPS motor/control unit and discard the f ollowing: motor bushing, rubber bushing, O-ring, and f lange bolts.
22. Apply steering grease or equivalent on the new O-ring and install it onto the EPS motor/control unit.
Page 9 of 15
23. Install the original EPS motor/control unit onto the new steering gearbox using the new replacement parts included with
the steering gearbox, but do not install the mounting bolts at this time.
NOTE: The motor bushing and rubber bushing are greased and installed in the new steering gearbox.
24. Turn the EPS motor/control unit to both the left and right in a 45° arc, two or three times to ensure the EPS
motor/control unit is properly engaged and seated. Once it is properly seated, then turn it to align the mounting holes.
Page 10 of 15
25. By hand, loosely install the new mounting bolts into the EPS motor/control unit, but do not f ully torque them yet.
NOTE:
•
Make sure the EPS motor/control unit is evenly seated on the steering gearbox.
•
To prevent damaging to the motor and/or gearbox, DO NOT use power tools to install or tighten the bolts.
26. Torque the EPS motor/control unit mounting bolts to 20 N.m (15 lb-ft).
Page 11 of 15
27. Non-Hybrid: Loosely install the steering gearbox and steering gearbox stif f eners to the f ront subf rame with new
mounting bolts. Then, torque the mounting bolts to the specif ied torque in the numbered sequence shown.
28. Non-Hybrid: Install the pinion shaf t grommet.
NOTE: Install the grommet with the arrow f acing f orward towards the f ront of the vehicle.
29. Hybrid: Install the EPS Harness.
Page 12 of 15
30. Hybrid: Loosely install the heat baf f le, then tighten the mounting bolts to the specif ied torque in the sequence shown.
31. Hybrid: Loosely install the steering gearbox and steering gearbox stif f eners to the f ront subf rame with new mounting
bolts. Then, torque the mounting bolts to the specif ied torque in the numbered sequence shown.
Page 13 of 15
32. Hybrid: Install the pinion shaf t grommet.
NOTE:
•
Align the arrow mark on the pinion shaf t grommet towards the f ront of the vehicle.
•
Align the cutout portion with the lug portion.
33. Lif t the f ront subf rame up to the body, and loosely install the new subf rame mounting bolts.
34. Insert the subf rame alignment pin through the positioning hole on the right rear subf rame, and into the positioning hole
on the body, Then, loosely tighten the subf rame right rear mounting bolt.
35. Insert the subf rame alignment pin through the positioning hole on the lef t rear subf rame, and into the positioning hole
on the body.
36. Tighten the subf rame mounting bolts to the specif ied torque in the sequence shown in the above image. NOTE: Use
the subf rame alignment pin when tightening the rear side subf rame mounting bolts
37. Check all of the subf rame mounting bolts and retighten if necessary.
38. Install all remaining parts in the reverse order of removal.
Page 14 of 15
39. With the f ront wheels straight ahead, make sure the steering wheel is centered and the turning revolutions f rom center
to f ull lock (lef t and right) is equal. If not, check the installation and the engagement of the joint/pinion shaf t splines.
40. With the tires raised of f the ground, check f or noise and abnormality by turning the steering wheel f ully to the right and
lef t several times.
41. Do a wheel alignment.
42. Conf irm the EPS provides power assist.
43. Check that the EPS indicator does not come on.
44. Do the VSA Sensor Neutral Position Memorization procedure.
•
Park the vehicle on a f lat and level surf ace.
•
Connect i-HDS to the DLC located under the driver’s side of the dashboard.
•
Turn the vehicle to the ON mode, but do not start the engine.
•
Set the steering wheel in the straight-ahead position.
•
Select the ADJUSTMENT f rom the ABS/TCS/VSA menu with the HDS, then select ALL SENSOR, and f ollow the
screen prompts.
Page 15 of 15
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TSB/Document ID: A24-011
Replacement Service Bulletin Number:
MFR Communication Date: 2024-09-03
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: STEERING
MFR Component System:
MFR Component Subsystem:
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