NHTSA ID Number: 11007485
Manufacturer Communication Number: 24-01-045H-1
TSB/Document Date: 2024-09-07
Summary
A software update is available for multiple vehicles equipped with either Display Audio 2.0V or the AVN 5th Gen Wide system.
GROUP
NUMBER
CAMPAIGN
Technical Service Bulletin
SUBJECT:
DATE
24-01-045H-1
MODEL(S)
AUGUST 2024
SEE BELOW
SOFTWARE UPDATE FOR DISPLAY AUDIO 2.0V AND
AVN 5TH GEN WIDE (SERVICE CAMPAIGN TBW)
This TSB supersedes 24-01-045H to include Kona N (OS N) model, update the causal part for
Elantra N (CN7 N), clarify the part numbers, and clarify the initial part distribution to each dealer.
IMPORTANT
Dealers must perform this service campaign on all affected vehicles prior to customer retail delivery
and whenever an affected vehicle is in the shop for any maintenance or repair.
Access the “Vehicle Information” screen via WebDCS to identify open campaigns.
Description: A software update is available for multiple vehicles equipped with either Display Audio
2.0V or the AVN 5th Gen Wide system.
Applicable Vehicles (Certain): Models below produced from February, 2021 – September, 2022
• 2022-2023MY Elantra (CN7/CN7A)
• 2022-2023MY Elantra Hybrid
(CN7 HEV)
• 2022MY Elantra N (CN7 N)
• 2022MY IONIQ Hybrid (AE HEV)
• 2022MY IONIQ Plug-in Hybrid (AE PHEV)
• 2022-2023MY Kona (OS)
• 2022-2023MY Kona Electric (OS EV)
• 2022-2023MY Kona N (OS N)
• 2022MY Palisade (LX2)
• 2022-2023MY Santa Cruz (NXT)
• 2022-2023MY Santa Fe (TMA)
• 2022MY Santa Fe Hybrid (TM HEV)
• 2022MY Santa Fe Plug-in Hybrid (TM PHEV)
• 2022-2023MY Sonata (DN8)
• 2022MY Sonata (DN8A)
• 2022-2023MY Sonata Hybrid (DN8 HEV)
• 2022MY Tucson (NX4)
• 2022-2023MY Tucson (NX4A)
• 2022MY Tucson Hybrid (NX4 HEV)
• 2022MY Tucson Plug-in Hybrid (NX4 PHEV)
• 2022MY Veloster N (JS N)
• 2022MY Venue (QX)
Models with ‘A’ in their model code (e.g. CN7A) have VINs starting with number ‘5’.
Circulate To: General Manager, Service Manager, Parts Manager, Warranty Manager, Service
Advisors, Technicians, Body Shop Manager, Fleet Repair
SUBJECT:
SOFTWARE UPDATE FOR DISPLAY AUDIO 2.0V AND
AVN 5TH GEN WIDE (SERVICE CAMPAIGN TBW)
Parts Information:
Vehicles Equipped with Display Audio 2.0V:
Model
Part Name Part Number
Figure
Remarks
Elantra (CN7/CN7A)
Elantra Hybrid (CN7 HEV)
IONIQ Hybrid/Plug-in
(AE HEV/PHEV)
Kona (OS)
Kona Electric (OS EV)
Palisade (LX2)
Santa Cruz (NXT)
Tucson (NX4/NX4A)
VDS1TYPE
S/W
UPDATE
USB
MEMORY
STICK
Tucson Hybrid (NX4 HEV)
Each dealer has
been shipped 4
different USB
drives for the start
of this campaign
(1 each of
VDS1TYPE,
VDS2TYPE,
VDS3TYPE,
VDS6TYPE).
Sonata (DN8/DN8A)
Sonata Hybrid (DN8 HEV)
Santa Fe (TMA)
Santa Fe Hybrid/Plug-in
(TMA HEV/PHEV)
Venue (QX)
VDS2TYPE
VDS3TYPE
NOTE: Refer to the table on page 10, Software Versions for Display Audion 2.0V, for a detailed list
of models, head unit part numbers, USB drives to use for update, and updated software versions.
TSB #: 24-01-045H-1
Page 2 of 13
SUBJECT:
SOFTWARE UPDATE FOR DISPLAY AUDIO 2.0V AND
AVN 5TH GEN WIDE (SERVICE CAMPAIGN TBW)
SUBJECT:
Vehicles Equipped with AVN 5th Gen Wide:
Model
IONIQ Hybrid/Plug-in
(AE HEV/ PHEV)
Part Name
Part Number
Figure
Remarks
Kona (OS)
Kona Electric (OS EV)
Santa Fe (TMA)
VDS1TYPE
Santa Fe Hybrid/Plug-in
(TMA HEV/PHEV)
Sonata (DN8/DN8A)
Sonata Hybrid (DN8 HEV)
Veloster N (JS N)
Elantra N (CN7 N)
Kona EV (OS EV)
AVN Update
USB
Kona N (OS N)
Palisade (LX2)
VDS2TYPE
Santa Cruz (NXT)
Each dealer
has been
shipped 4
different USB
drives for the
start of this
campaign
(1 each of
VDS1TYPE,
VDS2TYPE,
VDS3TYPE,
VDS6TYPE).
Tucson (NX4/NX4A)
Tucson Hybrid/Plug-in
(NX4 HEV/PHEV)
Elantra (CN7/CN7A)
Elantra Hybrid (CN7 HEV)
Palisade (LX2)
VDS6TYPE
Venue (QX)
NOTE: Refer to the table on page 14, Software Versions for AVN 5th Gen Wide, for a detailed list
of models, head unit part numbers, USB drives to use for update, and updated software versions
TSB #: 24-01-045H-1
Page 3 of 13
SUBJECT:
SUBJECT:
SOFTWARE UPDATE FOR DISPLAY AUDIO 2.0V AND
AVN 5TH GEN WIDE (SERVICE CAMPAIGN TBW)
Warranty Information:
Model
Op. Code Operation Op. Time
Casual Part
Elantra (CN7/CN7A)
96160-AA230LS5
IONIQ Hybrid/Plug-in
(AE HEV/PHEV)
96160-G2GA0MGS
Kona (OS)
96160-J9630NVC
Palisade (LX2)
Santa Cruz (NXT)
Venue (QX)
Elantra Hybrid (CN7 HEV)
96160-S2570RET
96160-K2893MDD
96160-BY090LS5
Kona Electric (OS EV)
96160-K4710TMT
Sonata Hybrid (DN8 HEV) 40D059R2
96160-L5700SSW
Tucson Hybrid (NX4 HEV)
0.3 M/H
Santa Fe Hybrid/Plug-in
(TM HEV/PHEV)
96160-P0110
96160-CL070
40D059R3
96160-CW000
Elantra (CN7/CN7A)
96560-AA080NNB
Ioniq Hybrid/Plug-in
(AE HEV/PHEV)
96560-G7150VCS
Kona (OS)
96560-J9650NVC
Santa Cruz (NXT)
ZZ3
96160-N9410
Display
Audio
Software
Update
Santa Fe (TMA)
Palisade (LX2)
M45
96160-K5010
96160-L0200NVC
Tucson (NX4)
Kona N (OS N)
Cause
Code
96160-S8710
40D059R0
Sonata (DN8A)
Tucson (NX4A)
Nature
Code
AVN
40D059R1 Software
Update
96560-I3150
96560-S8EB0
96560-K5120
Santa Fe (TMA)
96560-S2520RET
Sonata (DN8)
96560-L0BC0SSW
Tucson (NX4/NX4A)
96560-N9450
Veloster (JSN)
96560-K9700MPP
TSB #: 24-01-045H-1
Page 4 of 13
SUBJECT:
SUBJECT:
SOFTWARE UPDATE FOR DISPLAY AUDIO 2.0V AND
AVN 5TH GEN WIDE (SERVICE CAMPAIGN TBW)
Model
Venue (QX)
Op. Code Operation Op. Time
40D059R1
Casual Part
96560-BY130NNB
Kona Electric (OS EV)
96560-K4760NVC
Sonata Hybrid (DN8 HEV)
AVN
Software
Update
Kona N (OS N)
M45
ZZ3
96560-CL060RET
0.3 M/H
Tucson Hybrid/Plug-in
(NX4 HEV/PHEV)
Elantra N (CN7 N)
Cause
Code
96560-K2370UGM
Elantra Hybrid (CN7 HEV)
Santa Fe Hybrid/Plug-in
(TMA HEV/PHEV)
40D059R4
Nature
Code
96560-L1HG0
96560-P0100
96560-IB310LM5
40D059R5
96560-I3150NVC
NOTE 1: Submit claim on Claim Entry Screen as “Campaign” type.
NOTE 2: If a part is found in need of replacement while performing this campaign and the affected
part is still under warranty, submit a separate claim using the same repair order. If the affected part is
out of warranty, submit a Prior Approval request for goodwill consideration prior to performing the
work.
NOTE 3: Op times include VIN, Mileage, and photo capture of the “SW Info/Update” screen as
outlined in the Digital Documentation Policy.
Service Procedure:
STUI
This TSB includes Repair validation photos. Refer to the latest Warranty Digital Documentation
Policy for requirements.
This campaign contains software update procedures for 2 different audio systems. Please refer to the
correct section for your particular vehicle.
•
•
Software Update for Display Audio 2.0V ................................................................. Page 6
Software Update for AVN 5th Gen Wide .................................................................Page 10
NOTICE
Ensure the 12 volt battery is sufficiently charged and power is ON to prevent battery drain during
the update.
i
Information
Before performing the update, verify that the AVN system is genuine Hyundai equipment.
TSB #: 24-01-045H-1
Page 5 of 13
SUBJECT:
SUBJECT:
SOFTWARE UPDATE FOR DISPLAY AUDIO 2.0V AND
AVN 5TH GEN WIDE (SERVICE CAMPAIGN TBW)
Software Update for Display Audio 2.0V
1.
Turn ON the ignition switch.
2.
Press Setup (A) to enter the Setup menu.
A
3.
Press General (B).
B
4.
Insert the USB flash drive into the USB
slot (C).
C
TSB #: 24-01-045H-1
Page 6 of 13
SUBJECT:
SOFTWARE UPDATE FOR DISPLAY AUDIO 2.0V AND
AVN 5TH GEN WIDE (SERVICE CAMPAIGN TBW)
SUBJECT:
5.
Press Update (D) at the bottom of the screen
to proceed with the software update.
NOTICE
Do NOT remove the USB flash drive or
turn power OFF during the update. This
may cause data loss or system failure.
D
6.
Select Yes (E) on the pop-up.
E
The update will process automatically, and will
take approximately 15 minutes to complete.
i
Information
There will be multiple occurrences where
the Hyundai logo will appear, or the
display will be black during the update
process. This is normal.
When the update has completed, the image
shown to the right appears, and the system will
automatically reboot.
TSB #: 24-01-045H-1
Page 7 of 13
SUBJECT:
SOFTWARE UPDATE FOR DISPLAY AUDIO 2.0V AND
AVN 5TH GEN WIDE (SERVICE CAMPAIGN TBW)
SUBJECT:
8.
After the update has completed, confirm the
Software Version (F) has been correctly
updated by referring to the SW Info/Update
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TSB/Document ID: 24-01-045H-1
Replacement Service Bulletin Number:
MFR Communication Date: 2024-08-28
MFR Internal Campaign ID/Software Version: SERVICE CAMPAIGN TBW
Communication Type: Service Campaign
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
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