SUBJECT:

No:

SOFTWARE UPDATE FOR SMARTPHONE
LINK DISPLAY AUDIO - REVISED

DATE:
MODEL:

TSB-22-54-002REV
August 2024
See below

CIRCULATE TO:

[ ] GENERAL MANAGER

[ X ] PARTS MANAGER

[ X ] TECHNICIAN

[ X ] SERVICE ADVISOR

[ X ] SERVICE MANAGER

[ X ] WARRANTY PROCESSOR

[ ] SALES MANAGER

This bulletin supersedes TSB-22-54-002 dated March 2022 to update the procedures about
how to obtain the USB flash drive software. Revisions are italicized and indicated by ◄.

PURPOSE

A software update is now available for the Smartphone Link Display Audio (SDA). This
update resolves several issues that may occur in various models equipped with SDA, as listed
below.
• DAB tuner is not functional
• Clock does not automatically change to Daylight Savings Time
• The date does not properly move forward or backward in the change mode
screen
This TSB instructs dealers how to update the Smartphone Link Display Audio in the affected
vehicles listed.

AFFECTED VEHICLES

2020-2021 models equipped with Mitsubishi Electric Smartphone Link Display Audio:
• 2020 Outlander
• 2020-2021 Outlander PHEV
• 2020-2021 Outlander Sport /RVR

!! IMPORTANT !!

READ ENTIRE BULLETIN BEFORE ATTEMPTING THIS PROCEDURE!

Copyright 2024, Mitsubishi Motors North America, Inc.
The information contained in this bulletin is subject to change. For the latest version of this document, go to the
Mitsubishi Dealer Link, MEDIC, or the Mitsubishi Service Information website (www.mitsubishitechinfo.com).
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REQUIRED EQUIPMENT
When a vehicle diagnosis supports updating the Smartphone LInk Display Audio (SDA) software,
please contact Techline. Techline will ship the thumb drive with the applicable software to you
via FedEX.
The reprogramming software is intellectual property which belongs to the supplier. Please erase
the program file from the USB memory once the reprogramming has been performed or securely
store the software to use when customers ask about any of the conditions mentioned in the
PURPOSE section.

CAUTION:

Be sure to ONLY use the correct Software Version for the vehicle you are updating.
Updating a vehicle with another model's software may affect model specific
parameters, such as vehicle information not displaying correctly.

DISPLAY AUDIO SOFTWARE VERSION CHART

PROCEDURE
A. Vehicle Preparation
1.

2.

Before beginning, inform the customer of the following, and obtain their consent to perform the
update:
D This update will reset the Smartphone Link Display Audio back to the factory settings.
D Any previously paired phones will need to be paired to the system again.
When customer consent is verified, write down all the customer’s audio presets and settings in
the table below.
PRESETS

1

2

3

4

5

6

AM
FM1
FM2
SXM*

* If applicable.

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B. Update Smartphone Link Display Audio in Vehicle with New Software
Outlander, Outlander PHEV, and Outlander Sport / RVR
1.

For Outlander and Outlander Sport / RVR vehicles: Turn vehicle ON, and keep the engine
idling for the entire update procedure.
For Outlander PHEV: Put vehicle in READY mode for the entire update procedure.

2.

Plug in the USB flash drive containing the CORRECT software update file* for that vehicle into
the vehicle's USB port (either port may be used for the update).
*Refer to step 4 of “B. Transfer Files to USB Flash Drive” in this TSB for correct file identification.

D
D

For Outlander and Outlander PHEV, two USB ports are located inside the center console.
For Outlander Sport / RVR, two USB ports are located in the front lower dash.
Outlander Sport / RVR: USB port location:

Outlander/Outlander PHEV:
USB ports location
(PHEV shown)
NOTE: The images in the following procedure are taken from a 2018 Outlander PHEV. Outlander and Outlander Sport /
RVR may vary slightly from these images.

3.

Before starting the update process, confirm the
current software version.
at the same time and
a. Push both
hold for 5 seconds.

b. The Dealer Mode screen will appear. At this screen,
push and hold the HOME button for 5 seconds
(shown below).

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c. The Engineering Mode screen will appear.

d. Scroll down to "Version Information" and push

"next page".

e. Confirm the version is old by referring to the "Display Audio Software Version Chart"
found on page 2 of this TSB. Proceed to the following page to update the software.

SCROLL
DOWN TO:

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4. Update the Smartphone Link Audio Display Software.
a.
b.

c.
d.

The software auto update will begin.
If the software update doesn't start
automatically, please push "OK" on the
disclaimer screen.
Note: The update may take approximately 46
minutes to complete.

e.

5

s

NOTE: Do NOT turn the power OFF, remove the
flash drive or add another flash drive
during the update.

f.

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This screen will be displayed for approximately
7 minutes.

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g. This screen will be displayed for about 13 minutes.

h. These screens may or may not
appear. If they appear, it will
be for approximately 22
seconds, total.

i. When "Update result: Pass!" appears, the update is complete the USB flash drive may be removed.
The home screen will then return.
Note: The Head Unit will be rebooted automatically when the update is completed.
*If "Update result: Exception!" is displayed, execute ACC off and retry beginning at step 1.

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C. Verify Version Information
1. Push both
at the same time and
hold for 5 seconds.

Home Menu

2. The Dealer Mode screen will appear.
3. At this screen, push and hold the HOME
button for 5 seconds.

4. The Engineering Mode screen will appear.

5. Scroll down to "Version Information" and push

"Version Information".

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6. Confirm the Version Information matches the
chart on page 2 of this bulletin.
7. Verify that the issues described on page 1 of
this TSB are no longer present.
8. Reset all of the customer's audio presets and
settings according to the chart on page 9.

WARRANTY INFORMATION
This bulletin is supplied as technical information only and is not an authorization to repair. If an
affected vehicle is reported with the described condition, diagnose the condition, repair as
described in this bulletin and submit a normal warranty claim using the following information.
Operation

Labor Operation Code

Nature
Code

Cause
Code

Time
Allowance

Reprogram Smartphone Link
Display Audio Software

547053EH

43M

990

0.3 hrs.

Warranty Coverage: 5/60 Basic Coverage (Canada: 5/100)

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