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NHTSA ID Number: 11007445

Manufacturer Communication Number: T-SB-0039-24 Rev1

TSB/Document Date: 2024-09-07


Summary

The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.


T-SB-0039-24

Rev1

April 19, 2024

New Vehicle Washing Schedule for Paint Protection
Service
Category

Vehicle Exterior
Market USA and

Section

Mexico

Exterior Panels/Trim

Applicability
YEAR(S)

MODEL(S)

2025

4Runner HV, Crown Signia

1992 - 2025

4Runner, 86, Avalon, Avalon HV,
Avanza, bZ4X, C-HR, Camry,
Camry HV, Celica, Corolla, Corolla
BR-Prod, Corolla Cross, Corolla
Cross HV, Corolla Hatchback,
Corolla HV, Cressida, Crown, Echo,
FJ Cruiser, GR Corolla, Grand
Highlander, Grand Highlander HV,
Hiace, Highlander, Highlander HV,
Hilux, iA, iM, Land Cruiser, Matrix,
Mirai, MR2, MR2 Spyder, Paseo,
Previa, Prius, Prius C, Prius PHV,
Prius Prime, Prius V, Raize, RAV4,
RAV4 EV, RAV4 HV, RAV4 Prime,
Rush, Sequoia, Sequoia HV,
Sienna, Sienna HV, Solara, Supra,
Tacoma, Tacoma HV, Tundra,
Tundra HV, Venza, Venza HV,
Yaris

2020

Yaris HB MEX-Prod

2016 - 2020

Yaris R, Yaris SD MEX-Prod

2023 - 2025

Yaris THAI-Prod

ADDITIONAL INFORMATION

REVISION NOTICE
July 12, 2024 Rev1:
• Applicability has been updated to include 2025 model year 4Runner HybrideBay logo and
Crown Signia vehicles.
Any previous printed versions of this bulletin should be discarded.

SUPERSESSION NOTICE
The information contained in this bulletin supersedes Service Bulletin No. BO92-005.
• The entire bulletin has been updated.
Service Bulletin No. BO92-005 is obsolete and any printed versions should be discarded.

© 2024 ToyotaeBay logo Motor Sales, USA

Page 1 of 3

T-SB-0039-24

Rev1

April 19, 2024

Page 2 of 3

New Vehicle Washing Schedule for Paint Protection
Introduction

The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere,
which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these
contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the
hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching
of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface
evaporate, the concentration strength of the acid increases, causing deeper and more rapid
damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as
direct sun heat increases.
It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after
receipt at the dealership prior to the first sale. In areas known for high frequency and/or
concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity
periods will minimize the potential for paint damage caused by acid rain. It is further recommended
that either reverse osmosis or deionized water be used to prevent water spotting.
Figure 1.

Annual Average pH of Precipitation

© 2024 ToyotaeBay logo Motor Sales, USA

T-SB-0039-24

Rev1

April 19, 2024

Page 3 of 3

New Vehicle Washing Schedule for Paint Protection
Warranty Information
OP CODE

DESCRIPTION

TIME

OFP

T1

T2

N/A

Not Applicable to Warranty

Recommended Washing Schedule

The following recommended washing schedule should be used for new vehicles stored outside
in high frequency and/or concentration areas of acid rain.
NOTICE
Wash vehicles as soon as possible following an acid rain or industrial fallout occurrence.
Damage to paint can start within minutes AFTER contact under these conditions.

NOTE
Review local weather on an app or website to check rain acidity levels after precipitation.

General Weather Conditions Ambient Temperature Washing Frequency

For temperatures between 60° – 85°F (15.5° – 29°C), the recommendation is a minimum of
once per week.

For temperatures above 86°F (30°C), the recommendation is a minimum of twice per week.

Rain, Heavy Dew, or Fog Conditions Ambient Temperature Washing Frequency

For temperatures between 60° – 85°F (15.5° – 29°C), the recommendation is every
other day.

For temperatures above 86°F (30°C) the recommendation is every day.

© 2024 ToyotaeBay logo Motor Sales, USA

1

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TSB/Document ID: T-SB-0039-24 Rev1

Replacement Service Bulletin Number:

MFR Communication Date: 2024-07-12

MFR Internal Campaign ID/Software Version: T-SB-0039-24 Rev1

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: STRUCTURE:BODY

MFR Component System:

MFR Component Subsystem:


Previous TSB

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