NHTSA ID Number: 11007339
Manufacturer Communication Number: A9124372060523_3
TSB/Document Date: 2024-09-06
Summary
This bulletin provides software update instructions for MIB3.
Technical Service Bulletin
91 MIB3: Software Update Instructions
91 24 37 2060523/3 August 9, 2024. Supersedes Technical Service Bulletin Group 91 number 23-63 dated
January 27, 2023 for reasons listed below.
Model(s)
© 2024 Audi
of America, Inc.
Internal
Year
VIN Range
Vehicle-Specific Equipment
Page 1 of 6
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi
of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
A4, A4 allroad,
S4, A5, A5
Cabriolet, A5
2020 – 2024
Sportback, S5,
S5 Cabriolet, and
S5 Sportback
Q7, SQ7, Q8,
2021 – 2025
SQ8, and RS Q8
RS 5, RS 5
Sportback, A6,
A6 allroad, S6,
RS 6 Avant, RS
2021 – 2024
7, A8, A8, Q3,
Q5, Q5 e quattro,
Q5 Sportback,
SQ5, and SQ5
Sportback
e-tron, e-tron
Sportback, R8,
R8 Spyder, TT,
TTS, and TT
Roadster
2021 – 2023
All
Not Applicable
A7 e quattro, and
2021 – 2022
TT RS
A8 e quattro
2021
A3, S3, RS 3, etron GT, RS etron GT, Q4 e- 2022 – 2024
tron, and Q4
Sportback e-tron
R8 GT
2023
Q8 e-tron, Q8
Sportback e-tron,
SQ8 e-tron, and
SQ8 Sportback
e-tron
2024
Condition
REVISION HISTORY
© 2024 Audi
of America, Inc.
Internal
Page 2 of 6
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi
of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
Revision
Date
Purpose
3
-
Revised header (added MY25 Q7)
Revised Warranty (removed warranty table)
2
01/27/2023
Revised Service (added note to format as NTFS)
Revised Header (updated model years)
1
08/19/2020
Initial publication
The customer’s vehicle has a MIB3 MMI system and requires a software update according to another
Technical Service Bulletin (TSB).
Technical Background 1
The MIB3 MMI system was first introduced in the model year 2020 A4/A5 models. Additionally, starting with
model year 2021, all Audi
vehicles are equipped with a MIB3 system.
For more information about the SD creator, see TSB 2047812: 00 SD Creator: how to set up and use the SD
Creator for obtaining vehicle software updates via the MirrorServer.
Production Solution
Not applicable.
Service
Required equipment:
•
ODIS Tester.
•
SVM Code.
•
MIB3 software update on USB flash drive (See Required Parts and Tools or download the software from
the MirrorServer using the SD Creator Program).
© 2024 Audi
of America, Inc.
Internal
Page 3 of 6
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi
of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
For MIB3 vehicles, a USB flash drive must be used instead of a SD card. Do not use a USB SD card
reader and an SD card to attempt the update. The USB flash drive should be formatted as “NTFS”. To
do so, select “NTFS” from the “File Format” dropdown on the ribbon of SD Creator.
Figure 1. SD Creator selection for NTFS.
Time to complete update:
•
Approximately 45 to 75 minutes (includes 15 – 45 minutes for the SW update and 30 minutes for the SVM
process).
General MMI Software Update Process (Method 1):
1. Deactivate the Bluetooth or Wi-Fi connection option in ODIS.
2. Connect the diagnostics head with a USB cable to the vehicle.
3. Open the “Flash” feature in ODIS. Click on "SVM code input" and "Perform check".
4. Enter the SVM code of the update. The system then checks the applicability of the code for the vehicle.
The part number of the update medium is also shown on the tester.
5. Insert the Update USB flash drive in the USB port located within the center console area of the vehicle:
The tester automatically guides you through the updating process.
•
The program then performs the configuration of the new software and reports the build status back
to the server.
•
Always follow the commands on the tester screen.
© 2024 Audi
of America, Inc.
Internal
Page 4 of 6
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi
of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
6. After the successful update remember to remove the USB flash drive. It can be used on other vehicles.
If the update is cancelled, proceed as follows (Method 2):
1. Enter the red engineering menu by
touching the screen with two fingers in
the top right corner (Figure 2).
Figure 2. Gesture to enter the red engineering menu.
2. Use the volume control to navigate the red engineering menu (left and right for scrolling, push to select):
Select "Update" and the source of the update medium, USB.
•
All control units to be updated are shown, scroll all the way down and start the update.
3. After the manual successful update perform the SVM code again so that the ODIS tester can make the
necessary configuration and report the new vehicle configuration to the SVM server.
Warranty
Please use the referring TSBs warranty claiming instructions.
© 2024 Audi
of America, Inc.
Internal
Page 5 of 6
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi
of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
Required Parts and Tools
See the referring TSB for the table.
Additional Information
The following Technical Service Bulletin(s) will be necessary to complete this procedure:
•
TSB 2047812, 00 SD Creator: how to set up and use the SD Creator for obtaining vehicle software
updates via the MirrorServer.
All parts and service references provided in this TSB (2060523) are subject to change and/or removal.
Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please
check the Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2024 Audi
of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Audi
of America, Inc., its affiliated companies and its licensors. All rights are reserved to
make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites without the prior expressed written
permission of the publisher.
© 2024 Audi
of America, Inc.
Internal
Page 6 of 6
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi
of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
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TSB/Document ID: A9124372060523_3
Replacement Service Bulletin Number:
MFR Communication Date: 2024-08-08
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
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