Technical Service Bulletin
39 Knocking noises from rear final drive, housing for rear final drive damaged
39 24 66 2074809/1 August 9, 2024.
Model(s)

Year

VIN Range

RS 3

2018 – 2019

All

RS 3

2020

000001 - 900416

Vehicle-Specific Equipment

Not Applicable

Condition
Customer statement:
•

Knocking noises from rear of vehicle.

and/or
•

Oil loss at rear of vehicle.

Workshop findings:
•

Knocking noises from rear final drive (refer to Figure 1).

and/or
•

Housing for rear final drive damaged.

For an example of the noise, see the video located at: https://audiexternal.kzoplatform.com/player/medium/2801725398805649402

Figure 1. Example of the

noise

Technical Background 1
Not applicable.
© 2024 Audi of America, Inc.
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
Production Solution
Not applicable.

Service
Try to reproduce the customer complaint (based on the customer statement/workshop findings), so that it
can be clearly assigned to this TSB.

•

Make a video/audio file of the noises and take photos if the rear final drive is damaged.

•

Complete the attached checklist and attach the diagnostic log and the gearbox measured values.

•

Replace the rear final drive according to the Workshop Manual/parts catalogue.

Warranty
Claim Type:

If the vehicle is outside of any warranty, this Technical Service Bulletin is
informational only.

Service Number:

3971

Damage Code:

0010

Labor Operations:

Remove and install four-wheel drive with

3971 1900

coupling

See SRT with
associated
operations

Diagnostic Time:

Remove and install rear seat bench

7249 1999

10 TU

GFF

0150 0000

Labor according to
the diagnostic log

Charge battery

2706 8950

See SRT with
associated
operations

Claim Comment:

As per TSB 2074809/1

© 2024 Audi of America, Inc.
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and

Procedures Manual. Claims are subject to review or audit by Audi Warranty.

Additional Information
All part and service references provided in this TSB (2074809) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check
the Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2024 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to
make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed
written permission of the publisher.

© 2024 Audi of America, Inc.
Internal

Page 3 of 3

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.