NHTSA ID Number: 11007255
Manufacturer Communication Number: A9024232055188_11
TSB/Document Date: 2024-09-06
Summary
This bulletin provides information when the individual overhead view cameras are inoperative, the picture is blurry or fogged up; DTCs B200FFA, B127C04, C12AE02.
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TSB/Document ID: A9024232055188_11
Replacement Service Bulletin Number:
MFR Communication Date: 2024-08-29
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
Technical Service Bulletin
90 Individual overhead view cameras are inoperative (picture is blurry or fogged up), DTCs B200FFA,
B127C04, C12AE02
90 24 23 2055188/11 August 29, 2024. Supersedes Technical Service Bulletin Group 90 number 24-15 dated
July 19, 2024 for reasons listed below.
Model(s)
Year
A6, A7, A8, and
Q8
2019 – 2025
VIN Range
Vehicle-Specific Equipment
All
Not Applicable
2019
e-tron
2021 – 2023
A6 allroad, S6,
S7, S8, Q7, SQ7, 2020 – 2025
SQ8, and RS Q8
e-tron Sportback 2020 – 2023
A8 e quattro
2020 – 2021
RS 6 Avant, and
RS 7
2021 – 2025
e-tron GT, and
RS e-tron GT
2022 – 2025
Q8 e-tron, Q8
Sportback e-tron,
SQ8 e-tron, and 2024 – 2025
SQ8 Sportback
e-tron
Condition
REVISION HISTORY
Revision
Date
Purpose
11
-
Revised Warranty (updated labor ops)
10
07/19/2024
Revised Service (updated disclaimer)
9
07/08/2023
Revised header (added MY25 e-tron GT)
Revised Condition (updated customer statement)
Revised Service (updated procedure)
Revised Warranty (updated labor operations)
© 2024 Audi
of America, Inc.
Internal
Page 1 of 5
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi
of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
Customer states:
•
The overhead view camera does not work (sporadically or statically)
and/or
•
One of the overhead view cameras is fogged up.
Workshop findings:
One of the following DTC(s) is stored in the control module for driver assist systems, -J1121- (address word
00A5):
Description
Fault
Video cable signal error
Excess temperature
Front overhead view camera
B127C04
C12AE02
B127C4B
Rear overhead view camera
B127D04
C12AF02
B127D4B
Left overhead view camera
B127E04
C12B002
B127E4B
Right overhead view camera
B127F04
C12B102
B127F4B
and/or
•
DTC B200FFA: Internal malfunction (symptom 282648 or 282649).
Replacing the driver assist systems control unit -J1121- (address word 00A5) because of DTC B200FFA
– Internal malfunction (symptom 282648 or 282649) will NOT fix the customer complaint.
Technical Background 1
Deviation in the diagnostic capability of the driver assist systems control unit -J1121-.
Production Solution
Not applicable.
Service
Scenario 1:
An individual overhead view camera is fogged up or the image from it is cloudy or blurry.
Because of deviations in the diagnostic capability of the driver assist systems control unit -J1121-, an individual
overhead view camera (e.g., faulty overhead view camera, short circuit in the video cable, water ingress, etc.) can
cause a partial or complete failure of the overhead view camera system. All or some of the above DTCs are
logged.
© 2024 Audi
of America, Inc.
Internal
Page 2 of 5
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi
of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
If necessary, replace the fogged/blurry overhead view camera alongside the adapter wiring harness and take
clear pictures of the complaint.
Please note that during the following checks, the vehicle must enter bus sleep after each step so that
the overhead view camera system is reinitialized.
Replacing the driver assist systems control unit -J1121- without clear findings will NOT resolve the
issue.
Scenario 2:
Several DTCs about various cameras are stored:
Because of deviations in the diagnostic capability of the driver assist systems control unit -J1121-, an individual
overhead view camera (e.g., faulty overhead view camera, short circuit in the video cable, water ingress, etc.) can
cause a partial or complete failure of the overhead view camera system. All or some of the above DTCs are
logged.
In order to locate the fault, disconnect ALL cameras from the driver assist systems control unit -J1121- and then
connect each camera individually to the driver assist systems control unit.
Each time a different camera branch is connected, a bus sleep cycle must be performed in order to
reinitialize the driver assist systems control unit -J1121-.
For each camera, activate the overhead view camera system, then operate the doors/hood/trunk (depending on
the position of the camera that is currently checked) and at the same time check that the image displays correctly
and uninterrupted on the MMI screen.
This should point to the affected camera harness(es) branch(es) in the vehicle.
Once the camera branch is identified, check all the coupling points and coax cables between the driver assist
systems control unit –J1121– and the affected overhead view camera (-R243-, -R244-, -R245-, -R246-) for loose
connectors, loose/pushed back pins, corrosion, or damage.
If no cause can be located, the following measures must be performed to narrow down the cause:
•
Swap an individual overhead view camera with another one (e.g., -R244- with -R245-) to rule out a faulty
overhead view camera.
Swap the video cable connection on the driver assist systems control unit -J1121- with another one (e.g., video
cable of -R244- with video cable of -R245-) to rule out a faulty video cable. The connector housing on the video
cable must be removed to do this.
© 2024 Audi
of America, Inc.
Internal
Page 3 of 5
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi
of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
Please note that during the following checks, the vehicle must enter bus sleep after each step so that
the overhead view camera system is reinitialized.
Replacing driver assist systems control unit -J1121- without clear findings will NOT resolve the issue.
Scenario 3:
A single DTC is logged for one individual overhead view camera (there are no other DTCs)
Perform a bus sleep cycle to reinitialize the control module for driver assist systems -J1121-.
Activate the overhead view camera system, then operate the doors/hood/trunk (depending on the position of the
camera that is currently checked) and at the same time, check that the image displays correctly and uninterrupted
on the MMI screen.
If the DTC persists and is identical to the initial DTC (otherwise, continue with Scenario 2), check all the coupling
points and coax cables between the driver assist systems control unit -J1121- and the affected overhead view
camera (-R243-, -R244-, -R245-, -R246-) for loose connectors, loose/pushed back pins, corrosion, or damage.
If no cause can be located, the following measures must be performed to narrow down the cause:
•
Swap an individual overhead view camera with another one (e.g., -R244- with -R245-) to rule out a faulty
overhead view camera.
•
Swap the video cable connection on the driver assist systems control unit -J1121- with another one (e.g.,
video cable of -R244- with video cable of -R245-) to rule out a faulty video cable. The connector housing on
the video cable must be removed to do this.
If no problem with the camera can be identified, double check the wiring by removing the connector housing on
the -J1121- side of the coax wire and swapping it with a camera at a different position. If the fault follows the
swapped coax wire, overlay the coax wire to the camera.
Please note that during the following checks, the vehicle must enter bus sleep after each step so that
the overhead view camera system is reinitialized.
Warranty
Claim Type:
•
Service Number:
9083
Damage Code:
0040
Labor Operations:
Check overhead view camera
© 2024 Audi
of America, Inc.
Internal
If the vehicle is outside any warranty, this Technical Service Bulletin is
informational only.
9083 0199
Please bill according
to time required.
Page 4 of 5
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi
of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
All work carried out
must be clearly
documented.
Remove and install overhead view camera
9083 19XX
See SRT with
associated operations
Adjust overhead view camera
9083 1550
See SRT with
associated operations
GFF
0150 0060
Time stated on the
diagnostic protocol
Charge battery
2706 8950
See SRT with
associated operations
If the driver assist systems control unit has to be removed for the checks,
additionally:
Remove and install driver assist systems
control unit
Claim Comment:
9093 19xx
See SRT with
associated operations
As per TSB 2055188/11
All warranty claims submitted for payment must be in accordance with the Audi
Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi
Warranty.
Additional Information
All part and service references provided in this TSB (2055188) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2024 Audi
of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi
of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites without the prior expressed written permission of the
publisher.
© 2024 Audi
of America, Inc.
Internal
Page 5 of 5
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi
of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
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