Technical Service Bulletin
60 Panoramic sunroof: checking seal due to wind noises or leaks
60 24 73 2063187/6 August 27, 2024. Supersedes Technical Service Bulletin Group 60 number 24-70 dated April
11, 2024 for reasons listed below.
Model(s)

Year

Q7

2017 – 2025

Q5, and SQ5

2018 – 2025

Q8

2019 – 2025

A4, A4 allroad,
S4, and Q3

2019 – 2024

e-tron
Q5 e quattro,
SQ7, SQ8, and
RS Q8

VIN Range

Vehicle-Specific Equipment

All

Panoramic Sunroof

2019
2021 – 2023
2020 – 2025

e-tron Sportback 2020 – 2023
Q5 Sportback,
and SQ5
Sportback

2021 – 2025

Q4 e-tron, and
Q4 Sportback etron

2022 – 2024

Q8 e-tron, Q8
Sportback e-tron,
SQ8 e-tron, and 2024 – 2025
SQ8 Sportback
e-tron

Condition
REVISION HISTORY
Revision

Date

Purpose

6

-

Revised header (Add MY25)
Revised title (Alignment with TPI)
Revised Service (Photo / video documentation requirement added)
Revised Warranty (GFF time cap removed)

© 2024 Audi of America, Inc.
Internal

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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
Revised Required Parts and Tools (Remove parts and tool references)
Revised Additional Information (Remove references to supporting TSBs)
5

04/11/2024

Revised Service (Change in end stop adaptation instructions)
Revised Required Parts and Tools (Change in required roller tools)

4

10/09/2023

Revised Warranty (Generalize SRTs across all models)

Customer states:
•

The customer complains about wind noise or a leak in the panoramic sunroof.

Workshop findings:
•

A visible issue with the surrounding seal (e.g. sticks out) is identified.

Technical Background 1
The surrounding seal on the panoramic sunroof may become detached. There are multiple causes for the seal
becoming detached.

Production Solution
Continuous improvements are being introduced for all models.

Service
1. Begin the inspection of the sunroof opening
perimeter seal adhesion by fully opening the
front sunroof glass panel (Figure 1).

Figure 1. Front sunroof panel open.

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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
2. Press the seal downwards and inwards with
your fingers until the adhesive tape for the
seal is visible (Figure 2). The foam adhesive
tape may be stretched but it must not be
loose or detached from the roof panel to any
degree.

Figure 2. Checking the adhesion quality.
3. Figure 3 shows a properly adhered adhesive
band.

Figure 3. A properly adhered perimeter seal.
4. Repeat this procedure centimeter by centimeter over the entire length of the front sunroof opening.
When this is completed, close the front sunroof panel.
5. Using the same inspection principle used in
the inspection of the front portion of the
sunroof opening perimeter seal check the
seal adhesion in the rear portion of the
sunroof opening (Figure 4).

Figure 4. Begin inspection of the rear portion of the
perimeter seal.

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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
6. Figures 5 - 8 clearly show that the adhesive
tape has come loose from the vehicle body.
The obvious color and shape difference at
the point of contact revealing the gaps is
evidence of detachment.

Figure 5. Clear evidence of adhesive detachment.
7. A gap in the attachment is revealed in the
examples in Figures 5 - 8.

Figure 6. Seal adhesive band detachment revealed.

Figure 7. Adhesive band detachment.

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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin

Figure 8. Close-up view of the detachment area from
Figure 7.
8. The locations where the adhesion is compromised or has failed is a possible entry point for water into
the cabin. The area directly below these openings is outside the area of the sunroof drainage. If any
adhesion is found to be compromised or failed to any extent replace the sunroof opening perimeter
seal. Follow the procedure in ElsaPro explicitly to ensure proper seal adhesion paying particularly
close attention to the adhesion surface preparation.
9. Please take photos of the customers’ concern and upload them into DOC-IT with the repair order.
Photos should
Have a date stamp and VIN reference.
Be taken in focus and with sufficient light.

Warranty
Claim Type:

•

Service Number:

6042

Damage Code:

0018

Labor Operations:

Sunroof opening perimeter seal
inspection

© 2024 Audi of America, Inc.
Internal

If the vehicle is outside any warranty, this Technical Service Bulletin is
informational only.

6042 0199

20 TU

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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin

Diagnostic Time:

Claim Comment:

Roof opening perimeter seal remove
and reinstall

6042 19XX

See SRT with
associated
operations

GFF

0150 0000

Time stated on the
diagnostic protocol

Charge battery

2706 8950

See SRT with
associated
operations

Road test prior to the service
procedure

No Allowance

0 TU

Road test after the service procedure

No Allowance

0 TU

As per TSB 2063187/6

All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.

Additional Information
All parts and service references provided in this TSB (2063187) are subject to change and/or removal.
©2024 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites without the prior expressed written permission of the
publisher.

© 2024 Audi of America, Inc.
Internal

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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.