Technical Service Bulletin
39 quattro Ultra vibrations or binding in tight turns
39 24 70 2059057/11 August 30, 2024. Supersedes Technical Service Bulletin Group 39 number 24-65 dated
July 27, 2024 for reasons listed below.
Model(s)

Year

A4, and A4
allroad

2017 – 2025

S5

2018 – 2025

VIN Range

Vehicle-Specific Equipment

All

quattro Ultra

A5, A5 Cabriolet,
A5 Sportback,
S5, S5 Cabriolet, 2018 – 2024
and S5
Sportback
2018 – 2019

RS 5

2021 – 2024

RS 5 Sportback

2019
2021 – 2024

A6, and A7

2019 – 2025

A6 allroad, S6,
and S7

2020 – 2025

RS 6 Avant, and
RS 7

2021 – 2025

A7 e quattro

2021 - 2022

Condition
REVISION HISTORY
Revision

Date

Purpose

11

-

Revised Header (Added model years)

10

07/27/2024

Revised Service (Adjusted measure)
Revised Warranty (Adjusted repair operations)

9

07/08/2024

Revised Service (Adjusted measure)
Revised Condition (Adjusted workshop findings)

Customer states:
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
•

Noises from the drive train (S tronic gearbox, manual gearbox, propshaft, and/or rear final drive) when pulling
away quickly from a stop with the wheels turned.
and/or

•

Vibrations, humming, droning, or rubbing can be heard and/or felt in the vehicle interior and/or the rear seats
when fully turning the steering wheel.
and/or

•

Vibrations, humming, droning, or rubbing can be heard and/or felt in the vehicle interior and/or on the rear
seats when driving in a straight line, particularly in wet conditions.

Workshop findings:
•
•

The customer statement(s) can be reproduced.
and/or
The noises in the vehicle interior can be reproduced (see attached video)

Note: The noises change as the operating temperature increases.
and/or
•

Noises from the all-wheel drive coupling 1 of the S-tronic gearbox/manual gearbox.
and/or

•

Noises from the rear of the vehicle.
and/or

•

The noises can be traced to the rear final drive.
and/or

•

The noises can be traced to the propshaft.
and/or

•

The vibrations, humming, or droning can be reproduced on the rear seat.
and/or

•

The noises can also be perceived as a knocking sound from the rear of the vehicle.
and/or

•

The noises can also occur when driving in a straight line -> particularly on wet roads.

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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
Please review the audio/video example below:
https://audiexternal.kzoplatform.com/player/medium/1649451546427004456
(Figure 1)
The video is also attached to this TSB under the attachments tab
in the workshop manual.

Figure 1. The QR code for the
supporting video.

Technical Background 1
Due to the different speeds between the front axle differential and the rear final drive, varying degrees of
humming, droning, vibrations, or rubbing can occur when taking very tight corners, driving in a straight line
(especially on wet roads), and when the all-wheel drive coupling 1 is closed.

Production Solution
Not applicable.

Service
Try to reproduce the customer concern (based on the description/workshop findings/event memory entries), so
that it can be clearly assigned to this Technical Service Bulletin. The following repair must only be carried out if all
the criteria (model/type, chassis number, engine/gearbox code, PR number(s), part number, software version,
code etc.) apply exactly. Otherwise, this measure will not eliminate the problem, and repeat repairs may be
necessary. In such a case, we may reject warranty claim and charge back the cost of parts.
Complete the repair in the following order:
•

Check that the S-tronic transmission/manual transmission is at operating temperature.

•

Completely drain off and collect ATF from the all-wheel drive coupling 1.

•

Add new ATF according to the repair manual (part number G 055 515 A2) and then set the ATF level
according to the repair manual.

•

Check that the S-tronic transmission/manual transmission is at operating temperature.

•

Let the vehicle cool down.

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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
•

Check that the S-tronic transmission/manual transmission is at operating temperature.

•

Completely drain off ATF from all-wheel drive coupling 1 again and dispose of the ATF properly.

•

Add new ATF according to the repair manual (part number G 055 515 A2) and then set the ATF level
according to the repair manual.

•

Check that the S-tronic transmission/manual transmission is at operating temperature.

•

Let the vehicle cool down.

•

Perform the basic setting “Reset learnt values for oil ageing” using ODIS Guided Functions or Self Diagnosis,
All-Wheel Drive Electronics (address 0022) >> Control Module Functions >> Basic Settings >> Reset learnt
values for oil ageing.

This measure will become effective within the next 60 miles after the service procedure.

Warranty
Claim Type:

•

Service Number:

3960

Damage Code:

0020

Labor Operations:

Remove and install rear noise insulation

1082 19XX See SRT with
associated
operations

Vehicles equipped with damper weight ONLY:
Front propshaft flange: remove and install heat
shield and damper weight

3983 1999 30 TU

Drain and fill oil for all-wheel drive coupling

0157 1799 30 TU

Replace oil for all-wheel drive coupling

0157 5599 30 TU

GFF

0150 0060 Labor according
to diagnostic log

Extended road test after measure

0121 0199 According to
punch time

If the vehicle is outside any warranty, this Technical Service Bulletin is
informational only.

(Max 200 TU)
Claim Comment:

As per TSB 2059057/11

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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.

Required Parts and Tools
Parts for Oil Change Procedure. Only claim if actually performed and documented.
Always check with your Parts Department and/or ETKA for the latest information and parts bulletins.
Part Number Part Description

Quantity

G 055515A2 Transfer box gear oil (ATF)

02

See ETKA

See ETKA/ELSA

Fasteners, Bolts, Nuts, and Screws as needed per the Repair Manual

Additional Information
All parts and service references provided in this TSB (2059057) are subject to change and/or removal.
©2024 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites without the prior expressed written permission of the publisher.

© 2024 Audi of America, Inc.
Internal

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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.