Technical Service Bulletin
37 Service info: pulling away in 2nd gear, vehicles with 0D5 or 0D6 gearbox
37 24 24 2074749/2 August 27, 2024. Supersedes Technical Service Bulletin Group 37 number 24-12 dated July
31, 2024 for reasons listed below.
Model(s)

Year

Q7

2017 – 2021

S4, S5, S5
Sportback, S5
Cabriolet, and
SQ5

2018

Q8

2019 – 2021

A8

2019 – 2020

S6, S7, A8 e
quattro, and S8

2020

SQ7, SQ8, and
RS Q8

2020 -2021

VIN Range

Vehicle-Specific Equipment

All

0D5 or 0D6 Gearbox

REVISION HISTORY
Revision

Date

Purpose

2

-

Revised header (Adjusted Model Years)

1

07/31/2024

Initial publication

Customer states:
The vehicle sometimes starts in 2nd gear.

Workshop findings:
There is no event entry in 0001 engine control unit and 0002 gearbox control unit.

Technical Background 1
In certain driving situations, pulling away in 2nd gear is used for comfort reasons:
•

Partially automated driving (e.g. ACC mode)

•

Pulling away downhill in direction of travel

© 2024 Audi of America, Inc.
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
•

Congestion situations

•

Efficiency

•

Bridged electrical starting (0D7 gearbox)

Starting in 2nd gear reduces the gear-changing frequency and thus increases driving comfort.

Production Solution
Not applicable.

Service
These driving characteristics are no fault in the sense of warranty.
No components get damaged.
A parts replacement is not effective.
Explain the technical background to the customer.

Warranty
This TSB is informational only and not applicable to any Audi Warranty.

Required Parts and Tools
Section may remain blank.

Additional Information
All part and service references provided in this TSB (2074729) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check
the Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.

© 2024 Audi of America, Inc.
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
©2024 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to
make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed
written permission of the publisher.

© 2024 Audi of America, Inc.
Internal

Page 3 of 3

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.