Technical Service Bulletin
00 Service info: Message in instrument cluster "Please check rear seats and be aware of door safelock."
00 24 91 2074943/1 August 29, 2024.
Model(s)

Year

A3, S3, RS 3,
A6, A6 allroad,
S6, RS 6 Avant,
A7, S7, RS 7,
A8, S8, Q3, Q4
e-tron, Q4
Sportback e-tron,
2024 – 2025
Q7, SQ7, Q8,
SQ8, RS Q8, Q8
e-tron, Q8
Sportback e-tron,
SQ8 e-tron, and
SQ8 Sportback
e-tron

VIN Range

Vehicle-Specific Equipment

All

Not Applicable

Condition
The following message appears in the instrument cluster: “Please check rear seats” or “Please check rear
seats and be aware of door safelock. See owner's manual”. Depending on the model and country, a warning
tone may also sound.
One of the following symbols also appears:

Figure 1. Warning light.

Technical Background 1
The following information can be found in the Owner's Manual:
“If you opened one of the rear doors, this message will remind you at the end of the journey that there may be
someone in one of the rear seats. Make sure that you do not leave any children or animals behind when you
leave the vehicle.”
Additional information on rear occupant detection (child presence detection) 1.0
© 2024 Audi of America, Inc.
Internal

Page 1 of 3

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
Why does this function exist?
Unfortunately, statistics from around the world show that there are repeated cases where people and animals
suffer fatal injuries because they are left inside vehicles at high temperatures. To help prevent such tragic
incidents and to avoid harm to the driver and passengers, many Audi models have been equipped with the first
generation of the rear occupant detection as standard since model year 2024.
How does the rear occupant detection 1.0 work?
•

If a rear door is opened/closed within 10 minutes before the ignition is switched on (or when the ignition is
already on), a warning event is detected.

•

When a warning event has been detected, the driver is shown the following message at the end of the journey
(usually when the ignition is switched off): “Please check rear seats!”. Depending on the model and country, a
warning tone may also be emitted.

•

The warning event is deleted once both rear doors have been closed for 10 minutes AND the ignition is
switched off.

•

This means that if the ignition is switched on again within 10 minutes and the vehicle is driven further (e.g.
after a brief break at service station), the warning event remains active even if the rear door has not been
opened again.

•

At the end of the next journey, the message appears again in the instrument cluster.

•

Warning tone: Depending on the model and country, there may be an option to switch the warning tone on/off
in the vehicle menu.

•

Definition of end of journey (for all models): When the ignition is switched off.

•

Special case – e-tron GT (due to different exit concept): Driver's door is closed AND ignition is switched off /
driver's door is opened AND ignition is switched on.

•

Depending on the model and country, the message “Please check rear seats!” may also appear in on the
goodbye screen on the center display regardless of whether the rear doors are opened.

You can find a video on the first-generation rear seat occupant recognition in the Audi Knowledge Tank (AKT)
using the search term STV_0757.

Production Solution
Not applicable.

Service
Please inform the customer about the rear occupant detection function.

Warranty
This TSB is informational only and not applicable to any Audi Warranty.
© 2024 Audi of America, Inc.
Internal

Page 2 of 3

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
Additional Information
All part and service references provided in this TSB (2074943) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2024 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

© 2024 Audi of America, Inc.
Internal

Page 3 of 3

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.