9

Bulletin #: 2323.3

Advanced Technical Information

Part ID: 9172

Surround Camera Intermittent Operation
Vehicles Affected
Models

Model Year

Model Type

VIN Range

Vehicle-Specific Equipment

Cayenne

As of 2019 up to 2025

9YA, 9YB

N/A

KA6

Revision History
Revision

Release Date

Changes

0

October 13, 2023

Original document

1

December 6, 2023

Update of Service Information & Warranty

2

July 23, 2024

Update of labor ops for 9YB

3

August 28, 2024

Update of Vehicles Affected & Part ID

Condition
Customer complains of intermittent operation for one or multiple surround view cameras while appearing blank with
a crossed-out camera icon for each failed camera.

AfterSales

Aug 28, 2024
Page 1 of 4

Bulletin #: 2323.3

Advanced Technical Information

Part ID: 9172

9

Technical Background
Any component failure of the surround view system can lead to a single or a combination of surround camera images
being blank within the PCM display.
Fault codes that may be present include:
•
B200FFA – Surround View camera – internal fault
•
B127C04 – Front camera faulty
•
B127D04 – Reversing camera faulty
•
B127E04 – Side camera (left) faulty
•
B127F04 – Side camera (right) faulty
•
C12AE02 – Front peripheral camera, video wiring, Signal error
•
C12AF02 – Rear peripheral camera, video wiring, Signal error
•
C12B002 – Left peripheral camera, video wiring, Signal error
•
C12B102 – Right peripheral camera, video wiring, Signal error

Service Information
1.
Create a Pre-VAL.
2.
Verify the concern is isolated to the surround view system and no outside influences are found at each

camera and connection. (Reference all supporting diagnostic work with objective evidence of the issue, e.g.,
pictures or videos.)
3.
Replace the components listed below:

a.
All four surround cameras

b.
All antenna cable lines including:
•
Lines to each camera located at:
front bumper (Figure 1 - #6)
tailgate (Figure 1 - #7)
both side view mirrors (Figure 1 - #5)
•
Lines to the zFAS control unit:

zFAS to driver side A-pillar (Figure 1 - #1)

zFAS to passenger side A-pillar (Figure 1 - #2)

zFAS to front bumper connection (Figure 1 - #3)

zFAS to tailgate connection (Figure 1 - #4 & #9)

c.
Both front door harnesses (Figure 2 - #1 & #2)

d.
Both side-view mirror harnesses (Figure 3 - #10)

e.
zFAS control unit
4.
Verify operation of the surround view system after the repair has been completed.
5.
Create a Post-VAL.

AfterSales

Aug 28, 2024
Page 2 of 4

Bulletin #: 2323.3

Advanced Technical Information

Part ID: 9172

Figure 1 - Antenna cable lines

Figure 2 Door harnesses

9

Figure 3 Side-view mirror harness

Warranty
For documentation and warranty invoicing, enter the working position and PCSS encryption specified below in the
warranty claim:
APOS

Labor operation

I No.

91691900

Front camera remove and reinstall

91671901

Side camera remove and reinstall (left)

91671902

Side camera remove and reinstall (right)

91431900

Reversing camera control unit remove and reinstall

9YA

91431930

Reversing camera control unit remove and reinstall

9YB

91725500

Surround View camera control unit replace

91025500

Assistance systems central control unit replace

97321901

Front door wire harness remove and reinstall (left)

97321902

Front door wire harness remove and reinstall (right)

70031901

Rear luggage compartment side trim panel remove and reinstall (left)

70031902

Rear luggage compartment side trim panel remove and reinstall (right)

68371901

Rear grab handle remove and reinstall (left)

68371902

Rear grab handle remove and reinstall (right)

70691901

D-pillar trim panel remove and reinstall (left)

9YA

70691902

D-pillar trim panel remove and reinstall (right)

9YA

70691931

D-pillar trim panel remove and reinstall (left)

9YB

AfterSales

Aug 28, 2024
Page 3 of 4

Bulletin #: 2323.3

Advanced Technical Information

Part ID: 9172

APOS

Labor operation

I No.

70691932

D-pillar trim panel remove and reinstall (right)

9YB

70871901

Trim panel for rear lid remove and reinstall (left)

9YA

70871902

Trim panel for rear lid remove and reinstall (right)

9YA

70871931

Trim panel for rear lid remove and reinstall (left)

9YB

70871932

Trim panel for rear lid remove and reinstall (right)

9YB

70411902

Front floor covering remove and reinstall (right)

70461900

Floor covering center remove and reinstall

70841999*

Loosen and fasten rear section of headliner

97091999**

Create and overlay new coax cables from zFAS control unit to individual cameras

*
**

9

50 TU may be claimed for 70841999.
Only actual time elapsed up to a maximum of 400 TU, verified by a separate identifiable time
punch, may be claimed for 97091999.

PCSS encryption:
Location (FES5)

91720

Surround view camera control unit

Damage type (SA4)

1613

No function occasionally

Search Items
E3, Cayenne, RTV, surround camera, camera, reverse

Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training courses. They are
written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special tools may be necessary in
order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the safe operation of your vehicle, and
may endanger the people working on it. Properly trained Porsche technicians have the equipment, tools, safety instructions, and know-how to do the job properly and safely. Part numbers listed in these bulletins
are for reference only. The work procedures updated electronically in the Porsche PIWIS diagnostic and testing device take precedence and, in the event of a discrepancy, the work procedures in the PIWIS Tester
are the ones that must be followed.

F17869
©2024 Porsche Cars North America, Inc.

AfterSales

Aug 28, 2024
Page 4 of 4