RSB-93-24-001: Excessive Cabin Noise and Vibration
from A/C Compressor
Rivian is launching a technical service bulletin for some model year 2022-2024 R1T and R1S vehicles that are
prone to excessive cabin noise and vibration from the A/C compressor. While the vehicle is safely functioning
as designed, some customers might be unaccustomed to the noise of the A/C compressor in an electric
vehicle; such noise is usually not noticeable in vehicles powered by an internal combustion engine. Upon
customer complaint of excessive cabin noise or vibration while the A/C compressor is running, Rivian will
retrofit brackets on the A/C lines, and, if necessary, reroute a harness to reduce noise and vibration in the cabin.
Document Type

Technical Service Bulletin

Date

August 30, 2024

Affected Region(s)

USA, Canada

Affected Model(s)

R1T, R1S

Model Year(s)

2022-2024

Approximate Build Dates

January 2022-April 2024

Refer to the TSB Guide Dashboard to determine if
this document applies to a specific vehicle.
Vehicle System

93 - Noise Vibration and Harshness

Minimum Service Location

Service Center

Required Parts
Part Number

Quantity Engineering Name

Service Name/Notes

SC00004344-A

1

NUT - M6X1.0 HX FL CL8 R107G

PT01208787-A

1

R1T/S Suction and Discharge AC line Brackets
assmbly service

SC00004361-A

7

SCREW - M5X0.8X10 SO TI PL CL8.8 R103C

SC00035718-A

1

CLIP - 7.0X6.85 PR FIR TUBE R101

SC00007332-A

2

NUT - M6X1.0X4.2 RIV RND R105C

Rivet nuts

SC00006307-A

2

BOLT - M6X1.0X15.55 HX FL MAT CL8.8 R105G

Bolts for rivet nuts

Bracket Kit, Refrigerant
Lines

Attention: The parts listed in this table are only for unique steps that are called out in this bulletin.
Some sections of this bulletin might refer to Service Manual procedures which require additional parts.
Always review the bulletin and all potentially related Service Manual procedures before ordering parts
and beginning work.

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Potentially Required Parts
Part Number

Quantity Engineering Name

Service Name/Notes

PT00100804-C

1

R1-ALL: BRACKET - BATTERY CRADLE; LWR

Bracket, 12V Battery,
Lower

SC00019236-A

1

B00BK00009

Clip, Cowl Harness

PT00550288-B

1

BRKT; TVX STIFFENER

Reinforcement,
Expansion Valve

PT00598898-A

1

STUD; DOUBLE ENDED M8-M6

Stud, Flange, Front A/C

SC00004344-A

1

NUT - M6X1.0 HX FL CL8 R107G

Attention: The parts listed in this table are only for unique steps that are called out in this bulletin.
Some sections of this bulletin might refer to Service Manual procedures which require additional parts.
Always review the bulletin and all potentially related Service Manual procedures before ordering parts
and beginning work.

Required Special Tools:
Tool Number

Tool Name

TSN00733

Rivet nut installation kit

Attention: The special tools listed in this table are only for unique steps that are called out in this
bulletin. Some sections of this bulletin might refer to Service Manual procedures which require
additional special tools. Always review the bulletin and all potentially related Service Manual
procedures before beginning work.

Preparation
Evacuate refrigerant (refer to service manual procedure 264650024).
Note: Do not replace the desiccant insert.

Note: Perform the procedure through Install Refrigerant Line Brackets step 3 while the refrigerant is
being recovered.

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Inspection
1. Check the vehicle build date:
If the vehicle was built before September 16, 2022: Skip to the Reroute Low Voltage Harness
section.
If the vehicle was built between September 16, 2022 and October 17, 2022: Continue to the next
step.
If the vehicle was built after October 17, 2022: Skip to the Install Refrigerant Line Brackets section.
2. Remove: Airbag, Knee, LH (refer to service manual procedure 724015010).
3. Inspect for the presence of the highlighted component(s).

If the component is present: Skip to the Install Refrigerant Line Brackets section.
If the component is not present: Continue to the next section.

Reroute Low Voltage Harness
1. Remove: Pedal, Brake (refer to service manual procedure 145510010).
2.

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3. Remove and discard:

Note: Shown with components removed for clarity.
4. Attach the new clip to Harness, Cowl, as shown.

Note: Shown with components removed for clarity.
1

Harness, 12V Batteries - LH Fuse Box

2

Harness, Cowl

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5. Push Harness, 12V Batteries - LH Fuse Box forward until it makes contact with the body. Position
Harness, Cowl to hold Harness, 12V Batteries - LH Fuse Box against the body. Secure the new clip.

1

Harness, 12V Batteries - LH Fuse Box

2

Harness, Cowl

Note: The rework in this step might not be possible on some early production vehicles. In
these cases: Use cable ties to secure the harnesses so that they do not contact the brake pedal
assembly.
6. Continue to the next section.

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Install Refrigerant Line Brackets
1. Remove: Screen, Leaf (refer to service manual procedure 647920010).
2. Remove: Bracket, 12V Battery (refer to service manual procedure 786620010).
Note: Inspect the highlighted area(s).
If the highlighted tabs on the component appear as shown: Replace the component with revision
C or later before reinstalling. Continue to the next step.

If the highlighted tabs on the component appear as shown: Continue to the next step.

3. Remove and discard:

Warning: Make sure that the refrigerant has been fully recovered before continuing.

4. Remove: Line, Refrigerant, High Pressure (refer to service manual procedure 264634010).
5. Use plugs or caps to cover all opening(s).

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6. On the removed component(s):
a. Install:

b. Install:

c. Install:

Note: Do not fully tighten the fastener(s) at this time.
d. Install:

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7. Working on the RH side of the vehicle:

8.

9. Install: Line, Refrigerant, High Pressure (refer to service manual procedure 264634010).
Note: Reinstall the fastener in the highlighted position.

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10. Install:

11. Tighten:

12. Attach:

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13. Reconnect:

14. Test-fit the component.

15. Mark the position of the component.

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16. Remove:

17. Inspect for the presence of the highlighted component(s).
Note: This information will be used in a later step.

18. Remove: Line, Refrigerant, Compressor, Low Pressure (refer to service manual procedure 264630010).
19. Use plugs or caps to cover all opening(s).
20. Align the component(s) to the position that was marked earlier.

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21. In 2 locations: Using a marking punch: Mark the center of each hole in the component.

22. Remove:

23. In 2 locations: Using a drill with a 3.2 mm (1/8 inch) drill bit: Drill through the marks.

24. In 2 locations: Using a drill with a 10 mm drill bit: Drill through the holes.

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25. Using the rivet nut installation kit: Install the rivet nuts.

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26. On the removed component(s):
a. Install:

b. Install:

c. Install:

Note: Do not fully tighten the fastener(s) at this time.

RSB-93-24-001: Excessive Cabin Noise and Vibration from A/C Compressor, Page 14

27. If the component shown in step 17 was not present: Replace:

28. Remove plugs or caps covering all opening(s).
29. Install: Line, Refrigerant, Compressor, Low Pressure (refer to service manual procedure 264630010).
30.
If the component shown in step 17 was present: Reinstall the original component.
If the component shown in step 17 was not present: Install a new component.

31. Install:

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32. Tighten:

33. Continue to the next section.
Torque specifications in this
section
Step Number Torque (Nm)
9

10

10

10

11

5

27

7

31

10

32

5

Final Steps
1. Recharge refrigerant (refer to service manual procedure 264650024).
Note: Do not replace the desiccant insert.
2. Reinstall all components that were removed for access and replace all non-reusable components. Refer
to the service manual procedures referenced in this document for additional component reusability
information and torque specifications.

RSB-93-24-001: Excessive Cabin Noise and Vibration from A/C Compressor, Page 16

Labor Codes
Labor Code

Description

RSB932400100

RSB-93-24-001 not applicable

RSB932400101

Retrofit refrigerant line brackets

RSB932400102

Retrofit refrigerant line brackets, replace lower 12V battery bracket

RSB932400103

Retrofit refrigerant line brackets, retrofit expansion valve reinforcement

RSB932400104

Retrofit refrigerant line brackets, retrofit expansion valve reinforcement, replace
lower 12V battery bracket

RSB932400105

Inspect low voltage harness, retrofit refrigerant line brackets

RSB932400106

Inspect low voltage harness, retrofit refrigerant line brackets, replace lower 12V
battery bracket

RSB932400107

Inspect low voltage harness, retrofit refrigerant line brackets, retrofit expansion
valve reinforcement

RSB932400108

Inspect low voltage harness, retrofit refrigerant line brackets, retrofit expansion
valve reinforcement, replace lower 12V battery bracket

RSB932400109

Reroute low voltage harness, retrofit refrigerant line brackets

RSB932400110

Reroute low voltage harness, retrofit refrigerant line brackets, replace lower 12V
battery bracket

RSB932400111

Reroute low voltage harness, retrofit refrigerant line brackets, retrofit expansion
valve reinforcement

RSB932400112

Reroute low voltage harness, retrofit refrigerant line brackets, retrofit expansion
valve reinforcement, replace lower 12V battery bracket

Contact ServiceDocumentFeedback@rivian.com regarding labor codes and document content.

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