Classification:

Reference:

DA24-002

Date:

NTB24-037

July 17, 2024

FALSE ACTIVATION OF AEB OR FCW
APPLIED VEHICLES:
APPLIED SYSTEMS:

2019-2024 Murano (Z52)
Automatic Emergency Braking/Forward Collision Warning

IF YOU CONFIRM
The customer states they have experienced false activation and/or unexpected braking of
the Automatic Emergency Braking (AEB) or Forward Collision Warning (FCW) system,
AND
There are no related DTCs stored.

ACTION
Refer to the SERVICE PROCEDURE in this bulletin to:
1.

Confirm the current ICC/ADAS 2 part number.

2.

Reprogram the ICC/ADAS 2, if applicable.

IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you
will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it
contains information that is essential to successfully completing this repair.
Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.
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SERVICE PROCEDURE
Determine Vehicle Version Type
1.

Using the VIN in the EPC, search 284P1.
IMPORTANT: Some vehicles in the APPLIED VEHICLES list will have multiple
vehicle version types.


If the vehicle has multiple version types, there will be a Spec. Codes column
present in EPC. The vehicle version type will be listed in the Spec. Codes
column.
o YEAR1 = ver.1
o YEAR2 = ver.2
HINT: Write down the vehicle version type as it will be used in step 14 on page 7.

XXXXXXXXXXXXXX
XXXXXXXXXXXXXX



If the vehicle does not have multiple version types, the Spec. Codes column will
not be present in EPC.

XXXXXXXXXXX

XXXXXXXXXXXXXX

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Reprogram the ICC/ADAS 2
IMPORTANT: Before starting, make sure:

2.



ASIST on the CONSULT PC has been synchronized (updated) to the current date.



All CONSULT-III plus software updates (if any) have been installed.



If using the VI3, close C-III plus or C-4 and run the VI Manager and ensure the
latest software is installed prior to reprogramming.



During the reprogramming process, you may receive some errors. These errors
are expected. Please follow all of the steps in this procedure to successfully
complete the reprogramming process.



Connect a battery maintainer or smart charger set to reflash mode or a similar
setting. If the vehicle battery voltage drops below 12.0V or rises above 13.5V
during reprogramming, the ICC/ADAS 2 control module may be damaged.



Be sure to turn OFF all vehicle electrical loads. If a vehicle electrical load remains
ON, the ICC/ADAS 2 control module may be damaged.



Be sure to connect the AC Adapter. If the CONSULT PC battery voltage drops
during reprogramming, the process will be interrupted and the ICC/ADAS 2 control
module may be damaged.



Turn OFF all external Bluetooth® devices (e.g., cell phones, printers, etc.) within
range of the CONSULT PC and the VI. If Bluetooth® signal waves are within range
of the CONSULT PC or VI during reprogramming, reprogramming may be
interrupted and the ICC/ADAS 2 control module may be damaged.

Connect the Vehicle Interface (VI) to the vehicle.


Make sure to use the correct VI for the CONSULT PC.

3.

Turn the ignition ON with the engine OFF.

4.

Turn ON the hazard warning lamps.

5.

Start C-III plus.

6.

If prompted, select USA/CANADA Dealers from the drop down menu, and then
select OK.

7.

Login using your NNAnet credentials.
IMPORTANT: If not prompted to enter your username and password, the CONSULT
PC may not be connected to Wi-Fi. Close C-III plus, confirm the CONSULT PC is
connected to Wi-Fi, and then reopen C-III plus.

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NTB24-037

8.

Wait for the VI to be recognized.


9.

The serial number will display when the VI is recognized (Figure 1).

Select Diagnosis (All Systems).

Figure 1

10.

Select ERASE.
IMPORTANT: If any DTCs are still present after performing ERASE, refer to the ESM
for further diagnostic information prior to performing this TSB.

Figure 2
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NTB24-037

11.

Select Re/programming, Configuration.

Figure 3

12.

Check the box to confirm the precaution instructions have been read, and then select
Next.
HINT: Use the arrows (if needed) to view and read all precautions.

Figure 4

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13.

Select Automatic Selection(VIN).

Figure 5

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IMPORTANT: Step 14 only applies if the vehicle has multiple version types as determined
in step 1 on page 2. If the vehicle does not have multiple version types, skip to step 15 on
page 8.
14.

Select the vehicle version type that was determined in step 1 on page 2, and then
select OK.
To avoid damage to the ICC/ADAS 2 control module, the correct vehicle version type
must be selected.

Figure 6

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NTB24-037

15.

Confirm the VIN or Chassis # is correct, and then select Confirm.

XXXXXXXXXXXXXXX

Figure 7

16.

Confirm the VIN is correct for the vehicle, and then select Confirm.

XXXXXXXXXXXXXXXXX

Figure 8

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NTB24-037

17.

Select ICC/ADAS 2.

Figure 9

18.

Select Reprogramming.

Figure 10

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19.

Find the ICC/ADAS 2 Part Number and write it on the repair order, and then select
Save.
HINT: This is the current Part Number (P/N).

XXXXXXXXXXXX

XXXXXXXXXX

XXXXXXXXXXXXXXXX
XXXXXXXXXXXXXXXX

Figure 11
20.

Compare the Part Number you wrote down in step 19 to the numbers in the
CURRENT ICC/ADAS 2 PART NUMBER column in Table A.


If there is a match in Table A, continue with the reprogramming procedure.



If there is not a match, in Table A, this bulletin does not apply. See the ESM
(Electronic Service Manual) for further diagnostic information.

Table A
CURRENT ICC/ADAS 2 PART NUMBER: 284P19UF2E
9UH2E
9UH3D
9UH4A, 9UH4B
9UH5A, 9UH5B

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21.

Check the box to confirm the precaution instructions have been read, and then select
Next.
HINT: Use the arrows (if needed) to view and read all precautions.

Figure 12

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22.

Select the reprogramming data, and then select Next.

Figure 13


If there are two (2) selections for the reprogramming data, select the top option,
and then select Next.

Figure 14

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23.

Confirm the Current Part Number and the Part Number AfterRepro/programming
are different, and then select Next.

XXXXXXXX
XXXXXXXX

These numbers
should be
different

XXXXXXXXXXXXXXXX

Figure 15
24.

Make sure OK is highlighted green (battery voltage must be between 12.0 and 13.5
volts), and then select Next.
To avoid damage to the control unit, ensure a battery maintainer or smart charger is
connected. The battery voltage must be between 12.0V and 13.5V during
reprogramming.

Figure 16
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25.

Confirm the Judgement for all the Monitor Items are “OK”, and then select Start.

Figure 17

26.

Allow Transfer Data to complete.

Figure 18

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27.

Once the reprogramming completes, select Next.
HINT:
o If the screen in Figure 19 does not display (indicating that reprogramming did
not complete), refer to the information on the next page.
o Additional steps/operations are required before CONSULT will provide the final
reprogramming confirmation report. Continue with the reprogramming
procedure on page 17.

Figure 19

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ICC/ADAS 2 Control Module Recovery

Do not disconnect the VI or shut down CONSULT if reprogramming does not
complete.

If reprogramming does not complete and the “!?” icon displays, as shown in
Figure 20:


Check battery voltage
(12.0 - 13.5 V).



Ignition is ON, engine OFF.



External Bluetooth® devices are
OFF.



All electrical loads are OFF.



Select Retry and follow the on
screen instructions.



Retry may not go through on first
attempt and can be selected more
than once.

EXAMPLE

Figure 20

If reprogramming does not complete and the “X” icon displays, as shown in
Figure 21:


Check battery voltage
(12.0 - 13.5 V).



CONSULT A/C adapter is plugged
in.



Ignition is ON, engine OFF.



Transmission is in Park.



All CONSULT VI cables are
securely connected.



All C-III plus updates are installed.



Select Home, and restart the
reprogram procedure from the
beginning.

EXAMPLE

Figure 21

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28.

Perform Erase All DTCs.
a. Follow the on-screen instructions as shown in Figure 22 and Figure 23.

Figure 22
b. Select Next.

Figure 23

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HINT: When the entire reprogramming process is complete, the screen in Figure 24 will
display.
29.

Verify the before and after part numbers are different.

30.

Print a copy of the screen below (Figure 24) and attach it to the repair order for
warranty documentation.
HINT: If you cannot print the screen:
a. Select Screen Capture.
b. Name the file.
c. Save the file in My Documents.
 A copy of the screen is now saved in the CONSULT PC. It can be retrieved
and printed at a later time.

31.

Select Confirm.

XXXXXXXXXX
XXXXXXXXXX

xxxxxxxxxxxxxxxxxx

xxxxxxxxxxxxxxxxxx

Figure 24

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CLAIMS INFORMATION
Submit a Primary Part (PP) type line claim using the following claims coding:
DESCRIPTION

PFP

OP CODE

SYM

DIA

FRT

Perform Software Check ICC/ADAS 2
(1)
RXE8AA
ZE
32
0.4
(1) Refer to the electronic parts catalog and use the Warning Speaker Controller ASSY
(284P1-*****) part number as the Primary Failed Part (PFP).

OR
DESCRIPTION

PFP

OP CODE

SYM

DIA

FRT

Perform Software Check & Update
(1)
RXE9AA
ZE
32
0.7
ICC/ASAD2
(1) Refer to the electronic parts catalog and use the Warning Speaker Controller ASSY
(284P1-*****) part number as the Primary Failed Part (PFP).
HINT: FRT allows adequate time to access DTC codes. No other diagnostic procedures
subsequently required. Do NOT claim any Diagnostic Op Codes with this claim.

AMENDMENT HISTORY
PUBLISHED DATE REFERENCE
July 17, 2024

NTB24-037

DESCRIPTION
Original bulletin published

19/19

NTB24-037