NHTSA ID Number: 11006992
Manufacturer Communication Number: ITB24-009
TSB/Document Date: 2024-09-04
Summary
VIBRATION AND/OR NOISE FROM THE REAR OF THE VEHICLE APPLIED VEHICLES: 2022-2024 QX60 (L51) APPLIED DATES: Built on or before February 28, 2024 APPLIED DRIVETRAINS: AWD IF YOU CONFIRM A binding feeling, vibration, and/or noise coming from the rear end when turning at low speed or accelerating from a stop, AND The issue is resolved by unplugging the Actuator Assembly (AWD Actuator) on the rear Final Drive Unit. ACTION Refer to the SERVICE PROCEDURE below to: 1. Remove the Electro-hydraulic Coupling Assembly (AWD Coupler). 2. Clean the Coupling Oil Tank. 3. Inspect the Breather Tube and Bolt. 4. Replace the Electro-hydraulic Coupling Assembly (AWD Coupler). IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair.
If the PDF is very large, it may not load in the preview below.
Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.
If the TSB PDF does not show, download or view it on the NHTSA Website.
Click on the (+) Plus Sign
Then Click on Associated Document(s)
- MaxLife Technology prevents engine breakdown with 40% better...
- Includes seal conditioners to reduce oil consumption and oil...
- Added detergents reduce sludge, corrosion, rust and deposits...
- Advanced friction-fighting additives help maximize...
- Meets or exceeds all requirements of ILSAC GF-6A, API SP...
This product presentation was made with AAWP plugin.
Search NHTSA Database for Recalls
Search NHTSA Database for Vehicle Investigations
View Latest Vehicle Investigations
Search NHTSA Database for Vehicle Complaints
View Latest Vehicle Complaints
TSB/Document ID: ITB24-009
Replacement Service Bulletin Number:
MFR Communication Date: 2024-07-11
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
Classification:
Reference:
RA24-002
Date:
ITB24-009
July 11, 2024
VIBRATION AND/OR NOISE FROM THE REAR OF THE VEHICLE
APPLIED VEHICLES:
APPLIED DATES:
APPLIED DRIVETRAINS:
2022-2024 QX60 (L51)
Built on or before February 28, 2024
AWD
IF YOU CONFIRM
A binding feeling, vibration, and/or noise coming from the rear end when turning at low
speed or accelerating from a stop,
AND
The issue is resolved by unplugging the Actuator Assembly (AWD Actuator) on the rear
Final Drive Unit.
ACTION
Refer to the SERVICE PROCEDURE below to:
1.
Remove the Electro-hydraulic Coupling Assembly (AWD Coupler).
2.
Clean the Coupling Oil Tank.
3.
Inspect the Breather Tube and Bolt.
4.
Replace the Electro-hydraulic Coupling Assembly (AWD Coupler).
IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you
will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it
contains information that is essential to successfully completing this repair.
Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Infiniti
retailer to determine if this applies to your vehicle.
1/6
SERVICE PROCEDURE
Remove the AWD Coupler
1.
Remove the AWD Coupler.
Refer to the ESM: TRANSMISSION & DRIVELINE > DRIVELINE > REAR FINAL
DRIVE: R145 > REMOVAL AND INSTALLATION > ELECTRO-HYDRAULIC
COUPLING > Removal and Installation > REMOVAL
Clean the Coupling Oil Tank
2.
Remove the fill plug from the side of
the coupling oil tank cover.
Coupling oil tank cover
fill plug
Front of vehicle
Figure 1
3.
Spray brake cleaner into the coupling oil tank until clean solvent is running out of the
AWD Coupler fluid hole.
AWD Coupler
fluid hole
Coupling oil tank cover fluid fill hole
Brake cleaner
Figure 3
Figure 2
2/6
ITB24-009
Breather Tube and Bolt Inspection
4.
Remove the two (2) front mounting bolts of the Final Drive (differential) to access the
top of the Final Drive.
Front mounting bolts
Final Drive
Figure 4
5.
Confirm the following:
The Breather is seated correctly into the Final Drive (Figure 5).
The Breather’s bolt is seated correctly and is not cross threaded (Figure 6).
Breather correctly
seated. No gap.
Breather’s bolt correctly
seated. No gap.
Figure 6
Figure 5
3/6
ITB24-009
6.
Are both the Breather’s bolt and the Breather correctly seated?
YES:
a. Remove the Breather’s bolt and the Breather from the Final Drive.
b. Replace the Breather’s O-ring (lubricate with LSSC oil).
c. Reinstall the Breather and the Breather’s bolt.
Breather bolt torque: 8 N•m (0.82 kg-m, 71 in-lb)
d. Skip to step 10 on page 5.
NO:
o If either the Breather’s bolt or the Breather are not correctly seated, proceed to
step 7.
7.
Is the Breather’s bolt correctly seated, but the Breather not correctly seated?
YES:
a. Remove the Breather’s bolt and the Breather from the Final Drive.
.
b. Clean the surface around the Breather, and then confirm if the Breather will
seat correctly.
c. Replace the Breather’s O-ring (lubricate with LSSC oil).
d. Reinstall the Breather and Breather’s bolt and confirm that it now seats
correctly.
Breather bolt torque: 8 N•m (0.82 kg-m, 71 in-lb)
If the Breather still will not seat correctly, replace the Breather tube
assembly.
HINT: Do not replace the attached rubber hose.
e. Proceed to step 10 on page 5.
NO:
o If the Breather’s bolt, or the Breather and its bolt, are not correctly seated,
proceed to step 8 on page 5.
4/6
ITB24-009
8.
Confirm if the Breather’s bolt is loose.
If only loose:
a. Remove the Breather’s bolt and the Breather from the Final Drive.
b. Replace the Breather’s O-ring (lubricate with LSSC oil).
c. Reinstall the Breather and Breather’s bolt.
Breather bolt torque: 8 N•m (0.82 kg-m, 71 in-lb)
9.
If the Breather’s bolt is not loose, refer to the ESM for further diagnostic
information, and then proceed to step 9.
Reinstall the front bolts of the Final Drive (differential).
Final Drive mounting bolt torque: 100 N•m (10.0 kg-m, 74 ft-lb)
Install the New AWD Coupler
10.
Install the new AWD Coupler.
IMPORTANT: Verify that the brake cleaner is fully evaporated from step 3 before
proceeding.
Refer to the ESM: TRANSMISSION & DRIVELINE > DRIVELINE > REAR FINAL
DRIVE: R145 > REMOVAL AND INSTALLATION > ELECTRO-HYDRAULIC
COUPLING > Removal and Installation > INSTALLATION
IMPORTANT: Only use the fluid listed in the PARTS INFORMATION. The fluid
has a tendency to have clutch additive separate during long storage, therefore it is
critical to shake the fluid for 30-60 seconds before using.
11.
Perform Adjustment of the AWD Coupler.
Refer to the ESM: TRANSMISSION & DRIVELINE > DRIVELINE > REAR FINAL
DRIVE: R145 > REMOVAL AND INSTALLATION > ELECTRO-HYDRAULIC
COUPLING > Adjustment
IMPORTANT: The AIR BLEEDING AND INITIALIZE OIL DETERIORATION
LEVEL process will need to be performed several times until there is no noise
from the Final Drive Unit.
5/6
ITB24-009
PARTS INFORMATION
DESCRIPTION
PART NUMBER
QUANTITY
COUPLING ASSY-ELECTRICAL
LIMITED SLIP COUPLER TRANSMISSION FLUID
12-301 (1) (2)
SEAL – O RING (Breather O-ring)
38760-6TA2A
1
999MP-LSCTRF
As needed
31084-6RE0A
1
38798-6RE0B
1
38321-6SB0A
4
37120-JD00B
6
(1)
Order this item through the Infiniti
Maintenance Advantage program: Phone 877-INFIMA1 (877-463-4621). Website order via link on the dealer portal; www.NNAnet.com
and click on the “Maintenance Advantage-Tire/Battery/Chemical” link.
(2)
This fluid has a tendency to have clutch additive separate during long storage,
therefore it is critical to shake the fluid for 30-60 seconds before using.
CLAIMS INFORMATION
Submit a Primary Part (PP) type line claim using the following claims coding:
DESCRIPTION
Replace AWD Electronic Coupling
Assembly & Clean Oil Tank
(1)
PFP
OP CODE
SYM
DIA
FRT
(1)
LX13AA
ZE
32
2.1
Reference the electronic parts catalog and use the Electric Coupling (38760-*****) as
the Primary Failed Part (PFP).
AMENDMENT HISTORY
PUBLISHED DATE REFERENCE
July 11, 2024
ITB24-009
DESCRIPTION
Original bulletin published
6/6
ITB24-009
- 🔥🔥🔥2026 New Functions Making X7HD the Top Dog - Big Surprise!!! ANCEL X7HD truck scanner 10 major functional advantages .✅>Full HDOBD/OBD2 Function ✅>ALL System Diagnostic ✅>42+ Reset Function ✅>Active Test / Bi-Directional Control✅>ECU Coding✅>Graphing Live Data✅>Wide Compatibility ✅>2 Yrs Free Update✅>Remote Operation✅>Bluetooth 5.0 & Wifi In addition, 8 major hardware advantages: ✅>6000 mAh✅>10.1 inch Tablet✅>2G RAM
✅>32G ROM (Expandable to 128GB)✅>Data Record & Replay & Print✅>Android 10.0✅>Bluetooth 5.0 & Wifi✅>14 Languages - 🚛OEM DPF Forced Regen & Cylinder Cutout Test & more - ANCEL X7HD diesel scanner diagnostic tool not only supports DPF regeneration, DPF reset, DPF related information reset, DPR state reset, DPD forced regeneration etc, which helps you better solve the exhaust aftertreatment system problems, but also supports activate motor to do exhaust air in ABS Automatically. Moreover, it features TPMS activation, cylinder cut-off and learning functions
- 🚛Advanced ECU Coding & Programming - ANCEL X7HD 10.1inch truck scanner diagnostic tool is equipped with advanced ECU coding, supports Level calibration, Idle speed learning and Adjustment, Camshaft timing control learning, Control unit adaptations, Injector Codes, Read/Write VIN, Road speed limit optional vehicle speed set, etc... PLEASE NOTE that ECU codes are not compatible with all vehicles, please send us your VIN# to check vehicle compatibility
- 🚛42+ Reset Functions & Bidirectional Control - 2026 newest top heavy duty truck scan tool, comes with 42+ special services (ECU, Speed Limit and Idle Reset, Oil Reset, Injector Coding, EPB, ABS, SRS, Suspension, Throttle, etc. and always keep growing), which meet all your various needs for service and maintenance
- 🚛10 Inch All Systems Diesel Scanner & Full HDOBD/OBD2 Modes - ANCEL X7HD diesel truck scan tool supports all systems scan, such as Engine, Brake, Retarder, TECU Transmission, Tachograph, ABS, SRS, TPMS, EPB, SAS, ESP, and other vehicle systems, comes with 10 obd2 service modes: read/erase error codes, Data Stream, I/M Readiness, Vehicle Information, Actuations, DTC Lookup, EVAP, view freeze frame, etc
- 【Extensive Compatibility】HD601 heavy duty truck scanner supports 12V & 24V commercial vehicles and all major truck models that comply with standard protocols (SAE J1939, SAE J1708, ISO 14230-4, ISO 15765-4 and ISO 9141-2, ISO 27145-4 and Euro6). Fits for Cummins
, Paccar
, Detroit, Caterpillar
, Freightliner
, International
, Peterbilt
, Ford
Heavy Truck, Class 4-Class 8 trucks, etc. It also supports engine diagnosis on most cars, minivans, light trucks and pickups - 【 Full System Diagnostic】HD601 Diesel Scanner supports all system scans of heavy trucks compliant with standard protocols SAE J1939 & J1708, such as Engine, ABS, Transmission, Braking System, ESP, EPS, Fuel System, etc, It is a great scan tool for Cummins
, Caterpillar
, Detroit, Caterpillar
, Maxxforce, Bendix
,Wabash
, Wabaco, Haldex
, Allison, Eaton
heavy trucks, With this truck tool, you can get deep analysis data about the system and do some repairs by yourself, saving much time and money. Note: Only heavy truck vehicles that comply with the above protocol can diagnose the entire system - 【Enhanced Diesel OBD Scanner】The HD601 Diesel OBD Scanner offers unparalleled diagnostic capabilities for heavy-duty trucks. Beyond code reading, clearing, and live data display, it retrieves vehicle information, freeze frames, and DTCs. With 6, 9, and 16 pin cables, it ensures compatibility with various engines. This scanner's real-world testing prowess ensures comprehensive support for a wide array of heavy-duty truck engines, making it an indispensable tool for truck diagnostics
- 【DTC Library】+【Life Time Free Update】The built-in DTC library allows you to retrieve the codes directly without searching for the definition in the book. Whether you are a professional mechanic or a DIY car owner, HD601 diesel scanner explains the existing problem, makes it easier for you to understand code definitions and helps you locate vehicle faults. Note: This device cannot directly solve the fault. Plus, you get a lifetime free internet updates, so you always have the latest software for diagnostics in English and Spanish languages.
- 【Friendly Design, Easy of Use】This scanner is plug and play, simple and convenient, and very friendly for beginners. With improved buttons for easy menu navigation. The excellent 2.8 inch LCD color screen makes it easy to view the displayed results and gives you a better overview of your car's problem areas and the identified codes. In addition, the processor is super-fast and responds without lagging, providing maximum comfort and efficiency in diagnostic and service work
- Why NEXAS NL102 Truck Scan Tool? The NL102 outshines other truck scanner with its extensive diagnostic features. It offers full system diagnostics for major trucks meeting standard protocols, along with complete OBD2 functionality. Beyond read fault codes, clear codes and live data display, it enables vehicle info retrieval, freeze frame capture, and DTC lookup. Equipped with 6-pin, 9-pin, 16-pin connectors, it ensures broad truck compatibility. Plus, enjoy lifetime free updates in English, Spanish, and French, keeping your diagnostic scanner software current.
- Wide Compatibility - Friendly Reminder: To avoid compatibility issues, please confirm with us via Amazon Messages before purchasing. This heavy duty truck scanner is compatible with all heavy-duty trucks and semi that adhere to standard protocols (J1587, J1939, J1708). It covers a wide range of vehicle models, including Cummins
, Detroit, Caterpillar
, Freightliner
, International
, Kenworth
, John Deere, Peterbilt
, Sterling, Mack
, Paccar
, Western Star
, Mercedes-Benz
, Volvo
, Scania, MAN, Renault, ERF, Foden, Seddon-Atkinson, Iveco, DAF, SISU, STEYR, ISUZU
etc. Equipped with 6-pin, 9-pin, and 16-pin connectors for versatile device compatibility, ensuring stable plug-and-play connections. - Save Hundreds of Money for All Heavy Duty Trucks – This diesel diagnostic scanner supports accurate full-system scans for all heavy-duty trucks that comply with standard protocols (J1587, J1939, and J1708). It can read and clear trouble codes across a range of vehicle systems, including the engine, transmission, instrument panel, drivetrain, brake system, suspension, ABS, ESP, EPS, fuel system, etc. The truck scanner communicates directly with your truck's computer to provide real-time data stream analysis, letting you pinpoint issues with precision. This cuts down on waste from unnecessary part replacements, saving you time and hundreds or even thousands of dollars.
- All OBD2 Functions + Battery Health Monitoring – Unlike many obd2 scanners on the market that only cover partial OBD2 features, ours gives you full OBD2 capability: read & clear codes, live data, freeze frame data, I/M readiness checks, EVAP tests, on-board monitor, O2 sensor tests, vehicle info, and DTC lookup. That means more detailed insights for pros and DIYers alike. The NL102 isn't just a code scanner – it's a battery saver. Regularly check your car's battery health, and catch issues before it dies completely. No more unexpected no-starts in the driveway or on the road. It diagnoses battery condition accurately, helping you avoid costly last-minute repairs.
- Plug and Play & One-click for DTC: NEXAS diesel scanner is user-friendly. It comes with an intuitive screen and easy-to-understand interface, making it accessible even for non-professionals to get started. And the built-in DTC library in the code reader allows you to directly retrieve codes without searching for definitions in books, making it easier to understand the code definitions and solve problems more quickly.
This product presentation was made with AAWP plugin.
Last update on 2026-05-12 / Affiliate links / Images from Amazon Product Advertising API




