NHTSA ID Number: 11006913
Manufacturer Communication Number: 2024.32.3_082024.pdf
TSB/Document Date: 2024-09-04
Summary
Tesla
does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner’s manual content for the vehicle converted to PDF format, and given the distribution method and NHTSA’s submission format requirements, it is the best available representative copy of owner’s manual content. However, a customer who accesses the owner’s manual via their vehicle’s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
profile to a key, first ensure you are using your desired driver profile, then touch Controls > Locks > Keys. You can toggle the
driver icon to link or delete a key to the desired driver profile. The name of the driver profile appears under the key to show
that it is linked.
NOTE: CybertruckModel SModel XModel 3Model Y supports up to 10 driver profiles. You can link multiple keys to a driver
profile, but you cannot link multiple driver profiles to a single key.
Easy Entry
You can define an Easy Entry setting that moves the steering wheelsteering yoke (or steering wheel) and driver's seat to make
it easy to enter and exit CybertruckModel SModel XModel 3Model Y. Any driver can use the Easy Entry setting by associating
it with their driver profile. When the Easy Entry setting is associated with a driver profile, the steering wheelsteering yoke (or
steering wheel) and driver's seat automatically adjust when in Park and the driver's seat belt is unbuckled, allowing an easy
exit from (and next entrance into) CybertruckModel SModel XModel 3Model Y. When returning to the vehicle and stepping on
the brake pedal, settings automatically adjust back to the settings used by the most recent driver profile (or based on the key
if it's linked to a driver profile).
To use Easy Entry with a driver profile, ensure the Use Easy Entry box is checked.
WARNING: Never use Easy Entry to move the driver's seat to the full rearward position when a child safety seat is
installed on a rear seat located behind the driver's seat. With reduced clearance, the movement of the seat may impact a
child's legs, cause injury, or dislodge the seat.
NOTE: You can also make it easier to enter or exit CybertruckModel SModel XModel 3Model Y by enabling Auto Lower. For
more information, see Auto Lower on page 1262.
Valet Mode
When CybertruckModel SModel XModel 3Model Y is in Valet mode, the following restrictions apply:
• Key card must be used to access and drive CybertruckModel SModel XModel 3Model Y.
• Key card must be used to access and drive CybertruckModel SModel XModel 3Model Y.
• Speed is limited to 70 mph (113 km/h).
• Maximum acceleration and power are limited.
• Front trunk and glovebox are locked.
• Home and Work locations are not available in the navigation system.
• Voice commands are disabled.
• Cruise control is disabled.
• Autopilot convenience features are disabled.
• The Allow Mobile Access setting cannot be changed.
• HomeLink (if available in your market region) is not accessible.
• Driver Profiles are not accessible.
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• Some apps, such as Toybox and Theater, are not accessible.
• The touchscreen does not display the list of keys that can access CybertruckModel SModel XModel 3Model Y (see
Managing Keys on page 126).
• The touchscreen does not display the list of keys that can access CybertruckModel SModel XModel 3Model Y (see
Managing Keys on page 1154).
• Wi-Fi and Bluetooth are disabled. When CybertruckModel SModel XModel 3Model Y is in Valet mode, you cannot pair new
Bluetooth devices or view or delete existing paired devices. However, if a Bluetooth-paired device or a known Wi-Fi
network is within range, CybertruckModel SModel XModel 3Model Y connects to it.
NOTE: CybertruckModel SModel XModel 3Model Y does not automatically shift when in Valet Mode.
Starting Valet Mode
With CybertruckModel SModel XModel 3Model Y in Park, touch the driver profile icon at the top of the touchscreenControls
screenControls screen, then touch Valet Mode.
The first time you enter Valet mode, the touchscreen prompts you to create a 4-digit PIN you will use to cancel Valet mode.
When Valet mode is active, the instrument paneltouchscreentouchscreen displays the word Valet while the driver profile
changes to Valet Mode on the touchscreen.
You can also use the mobile app to start and cancel Valet mode (if CybertruckModel SModel XModel 3Model Y is in Park).
When using the mobile app, you do not need to enter a PIN because you are already required to log into the app using your
Tesla
Account credentials.
NOTE: If PIN to Drive is enabled (see PIN to Drive on page 664), you must enter the driving PIN before you can define or enter
a Valet PIN. Once in Valet mode, CybertruckModel SModel XModel 3Model Y can be driven without the valet needing to enter
the driving PIN.
NOTE: The PIN to Drive setting is not available when Valet mode is active.
If you forget your valet PIN, reset it from inside CybertruckModel SModel XModel 3Model Y by entering your Tesla
Account
credentials (which also cancels Valet mode). You can also reset your PIN using the mobile app.
WARNING: Do not use Valet mode when towing a trailer. The torque limitations of Valet mode can make it difficult for
CybertruckModel SModel XModel 3Model Y to pull a trailer up a hill.
WARNING: Do not use Valet mode when towing a trailer. The torque limitations of Valet mode can make it difficult for
CybertruckModel SModel XModel 3Model Y to pull a trailer up a hill.
WARNING: Do not use Valet mode when towing a trailer. The torque limitations of Valet mode can make it difficult for
CybertruckModel SModel XModel 3Model Y to pull a trailer up a hill.
Canceling Valet Mode
With CybertruckModel SModel XModel 3Model Y in Park, touch the Valet Mode driver profile icon at the top of the
touchscreenControls screenControls screen, and enter your 4-digit PIN.
When you cancel Valet mode, all settings associated with the most recently used driver profile and climate control settings are
restored, and all features are available.
NOTE: You do not need to enter a PIN to cancel Valet mode from the mobile app.
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Active Hood
How Active Hood Works
(If equipped) CybertruckModel SModel XModel 3Model Y (depending on market region and date of manufacture) (depending
on market region and date of manufacture) features a pedestrian protection system with an Active Hood that is designed to
reduce head injuries to pedestrians and cyclists in a frontal collision. Multiple sensors at the front of the vehicle are designed
to detect an impact with a pedestrian when CybertruckModel SModel XModel 3Model Y is moving between approximately 19
and 52 km/h28 and 52 km/h25 and 50 km/h23 and 52 km/h30 and 52 km/h, and raise the rear portion of the hood
automatically approximately 80 mm. This increases the space between the hood and the components beneath it, reducing the
likelihood of injuries.
NOTE: The pedestrian protection system relies on a series of sensors and algorithms designed and calibrated to determine
when Active Hood should deploy. Therefore, not all pedestrian collisions result in deployment. Similarly, the Active Hood may
deploy if CybertruckModel SModel XModel 3Model Y collides with an animal, vehicle, or other object.
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If Active Hood has been deployed, the instrument paneltouchscreen displays an alert and a chime sounds. Immediately take
CybertruckModel SModel XModel 3Model Y to the nearest Tesla
Service Center or Tesla
-approved body shop. Active Hood's
associated sensors and actuators must be serviced whenever Active Hood has been deployed.
WARNING: Deployment of Active Hood may cause the raised hood to partially obstruct driver vision, increasing the risk
of a collision. If safe to do so, CybertruckModel SModel XModel 3Model Y can be driven to the nearest Tesla Service
Center or Tesla-approved body shop. If unsafe to drive (you cannot clearly see over the raised hood, the hood latch has
been damaged, etc.), you must have your vehicle transported.
WARNING: If the instrument paneltouchscreen displays an alert indicating that Active Hood has been deployed in
situations where it has not, immediately drive CybertruckModel SModel XModel 3Model Y to the nearest Tesla Service
Center.
NOTE: If damage occurs to the front bumper, contact a local Tesla-approved body shop to inspect the sensors for damage.
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Trip Information
Displaying Trip Information
Trip information displays on the touchscreen in the cards area on the car status display, or in the "Cards" area on the vehicle
status display, or when you touch Controls > Trips. For the current trip, you can display distance, duration and average energy
usage. You can also show distance and total and average energy used since your last charge and for additional trips.
To name or rename a trip, touch the trip's name, enter a new name for the trip, then press Save. To reset a particular trip meter,
touch its associated Reset button.
You can display information for up to three trips on the instrument panel. Use the checkboxes to specify the trip(s) you want to
display. Then use the scroll wheel on the right side of the steering wheel to display the chosen trip(s) (see Using Right Steering
Wheel Buttons on page 387).
Odometer
To display the odometer and view vehicle mileage, do either of the following:
• Touch Controls > Software.
• Touch Controls > Trips.
• Open the mobile app and scroll down to the bottom of the main screen.
The odometer also displays on the instrument panel.
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Rear Facing Camera(s)
Camera Location
CybertruckModel SModel XModel 3Model Y is equipped with a rear view camera located above the rear license plate.
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Whenever you shift into Reverse, the touchscreen displays the view from the camera. Lines show your driving path based on
the position of the steering wheelsteering yoke (or steering wheel). These lines adjust as you move the steering wheelsteering
yoke (or steering wheel).
CybertruckModel SModel XModel 3Model Y also displays images from the side cameras. Simply swipe up or down to hide or
show the side camera views.
NOTE: You may need to expand the camera window to see the images from the side cameras .
NOTE: Visual feedback from Park Assist also appears on the instrument paneltouchscreen (see Park Assist on page 488).
NOTE: Depending on date of manufacture and options selected at time of purchase, some Model S vehicles are not equipped
with parking sensors.
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To display the view from the rear view cameras at any time, open the app launcher and touch the Camera app.
If a black screen appears on the touchscreen instead of the rear view camera feed when in Reverse, use the rear view mirrors
and ensure your surroundings are safe before continuing to Reverse. If inoperability of the rear view camera persists, use the
mobile app to schedule a service appointment.
WARNING: Never depend on the cameracameras to inform you if the area behind you is free of objects and/or people.
The cameracameras may not detect objects or barriers that can potentially cause damage or injury. In addition, several
external factors can reduce the performance of the cameracameras, including a dirty or obstructed lens. Therefore,
depending on the cameracameras to determine if CybertruckModel SModel XModel 3Model Y is approaching an
obstruction can result in damage to the vehicle and/or objects and can potentially cause serious injury. Always inspect
the area with your own eyes. When reversing, perform shoulder checks and use all mirrors. Use the cameracameras for
guidance purposes only. It is not intended to replace your own direct visual checks and is not a substitute for careful
driving.
To ensure a clear picture, the camera lens must be clean and free of obstructions. See Cleaning on page 783.
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Pedestrian Warning System
The Pedestrian Warning System causes CybertruckModel SModel XModel 3Model Y to emit sound when driving below
approximately 25 mph (40 km/h) or while driving in reverse. Electric vehicles operate quietly and this sound helps to alert
pedestrians of your oncoming vehicle. The sound, which activates whenever CybertruckModel SModel XModel 3Model Y is
shifted out of Park, gets louder as speed increases.
The Pedestrian Warning System causes CybertruckModel SModel XModel 3Model Y to emit sound when driving below
approximately 25 mph (40 km/h) or while driving in reverse. Electric vehicles operate quietly and this sound helps to alert
pedestrians of your oncoming vehicle. The sound, which activates whenever CybertruckModel SModel XModel 3Model Y is
shifted out of Park, gets louder as speed increases.
(If equipped) The Pedestrian Warning System causes CybertruckModel SModel XModel 3Model Y to emit sound when driving
below approximately 32 km/h (19 mph), or while driving in reverse. Electric vehicles operate quietly and this sound helps to
alert pedestrians of your oncoming vehicle. The sound, which activates whenever CybertruckModel SModel XModel 3Model
Y is shifted out of Park, gets louder as speed increases.
(If equipped) The Pedestrian Warning System causes CybertruckModel SModel XModel 3Model Y to emit sound when driving
below approximately 19 mph (32 km/h) or while driving in reverse. Electric vehicles operate quietly and this sound helps to
alert pedestrians of your oncoming vehicle. The sound, which activates whenever CybertruckModel SModel XModel 3Model
Y is shifted out of Park, gets louder as speed increases.
(If equipped) The Pedestrian Warning System causes CybertruckModel SModel XModel 3Model Y to emit sound when driving
below approximately 19 mph (32 km/h) or while driving in reverse. Electric vehicles operate quietly and this sound helps to
alert pedestrians of your oncoming vehicle. The sound, which activates whenever CybertruckModel SModel XModel 3Model
Y is shifted out of Park, gets louder as speed increases.
For vehicles manufactured prior to approximately November 2021: In situations where you need to turn the sound off (such as
in stop and go highway traffic), touch Controls > Safety > Pedestrian Warning > Pause. The sound is paused for the current
drive only. On your next drive, the sound automatically turns back on. The switch may not be available for vehicles
manufactured after this date.
WARNING: Use the Pause switch to silence the alarm only when absolutely necessary and when there are no other road
users in the surrounding area. You must turn the Pedestrian Warning System back on immediately after the
circumstances that required you to turn it off have passed.
The instrument paneltouchscreen displays this indicator when the Pedestrian Warning System has been paused
and is therefore not active.
NOTE: The Pedestrian Warning System may not be available in vehicles manufactured prior to approximately September 1,
2020.
NOTE: The Pedestrian Warning System may not be available in vehicles manufactured prior to approximately September 1,
2019.
NOTE: The Pedestrian Warning System may not be available in vehicles manufactured prior to approximately September 1,
2020.
WARNING: If sound cannot be heard, pedestrians may not be aware of your oncoming vehicle, which may increase the
likelihood of a collision resulting in serious injury or death. Never rely on the Pedestrian Warning System to make sure
that pedestrians are aware of your vehicle. If the Pedestrian Warning System is not operating, schedule a service
appointment.
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Towing and Accessories
The towing package includes a 2" x 2" (5 cm x 5 cm) hitch receiver that can support an accessory carrier
(for bicycles, skis,
snowboards, etc.) or tow a trailer.
Installing and Using a Carrier![]()
When using the tow package to carry accessories, the 2" x 2" (5 cm x 5 cm) square hitch receiver is designed to support
vertical loads of up to 160 lbs (72 kg). Ball mounts that are compatible with the square receiver must be purchased separately.
To install and use an accessory carrier
, you must first attach the ball mount to the hitch receiver (see Attaching and Removing
the Ball Mount on page 535). Then, follow the instructions provided by your accessory carrier
. Observe all regulations and
legal requirements in your state or region that apply to carrying accessories.
The CybertruckModel SModel XModel 3Model Y towing package includes the wiring necessary for using an accessory carrier![]()
equipped with lights (see Electrical Connections on page 536). The package also includes Trailer Mode software compatibility
(see Trailer Mode on page 532).
NOTE: Go to http://www.tesla.com to purchase accessories for your vehicle. Although third-party products are available, Tesla
recommends and supports only Tesla-approved products (see Parts and Accessories on page 809). The accessory products
available for your vehicle may vary based on market region. Before attempting to install a non Tesla-approved carrier, review
the product information to ensure compatibility.
NOTE: When not in use, the ball mount should be removed and stored in a dry location to prevent dust and corrosion. Keep the
dust cover over the hitch housing to prevent dirt and debris from entering (see Attaching and Removing the Ball Mount on
page 535).
NOTE: Tesla assumes no responsibility for damage or injuries resulting from installing and using an accessory carrier, for any
omissions in the instructions accompanying an accessory carrier, or for your failure to follow the instructions. Damage caused
by using an accessory carrier is not covered by the warranty.
Carrying Accessories
The hitch receiver is designed to support vertical loads up to 160 lbs (72 kg). When carrying bicycles, skis, or other items on
the CybertruckModel SModel XModel 3Model Y hitch, always check to ensure that the maximum weight is not exceeded.
When calculating weight, remember to include the weight of the accessory carrier. For example, assuming the carrier weighs
40 lbs (18 kg), the weight threshold is sufficient for carrying two bicycles weighing approximately 60 lbs (27 kg) each, or four
items weighing approximately 30 lbs (14 kg) each.
NOTE: Consult the product details of your accessory carrier for more information, such as additional weight or load limits.
Damage caused by non Tesla-approved accessories is not covered by the warranty.
CAUTION: Exceeding the maximum weight the CybertruckModel SModel XModel 3Model Y hitch is designed to support
(as previously described) can cause significant damage.
CAUTION: Do not attempt to install an accessory carrier on CybertruckModel SModel XModel 3Model Y that is not
equipped with the tow package. Doing so can cause significant damage.
Trailer Towing
The maximum trailer weight (including all cargo and additional equipment), and the trailer tongue weight depend on the
number of occupants in your vehicle and the tires being used. The maximum towing capacity and trailer tongue weight must
never exceed the following:
Wheel/Rim Size
# of Passengers
Maximum Towing Capacity
Maximum Tongue Weight
19", 20" and 21"
up to 3
3,500 lbs (1,588 kg)
350 lbs (159 kg)
19" and 21"
4-5
3,500 lbs (1,588 kg)
350 lbs (159 kg)
20"
4-5
2,300 lbs (1,043 kg)**
230 lbs (104 kg)**
19"
6 - 7*
2000 lbs (907 kg)**
200 lbs (91 kg)**
20"
6 - 7*
Towing not permitted
-
21"
6 - 7*
1200 lbs (544 kg)**
120 lbs (54 kg)**
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*Applicable only to vehicles with seven seating positions.
** You must operate within the speed limitations of your trailer and tires, and only drive at speeds appropriate for the load you
are towing, the weather, road and traffic conditions, and your level of towing experience. Always obey posted speed limits and
local regulations regarding speed.
NOTE: In Canada, towing is limited to 55 mph (89 km/h).
For trailers with a combined loading of more than 1650 lbs (750 kg), Tesla recommends using a separate braking system with
an independent controller (see Trailer Brakes on page 533). Carefully follow the instructions provided by the trailer brake
manufacturer to ensure that trailer brakes are properly installed, adjusted, and maintained.
The tongue weight is the downward force that the weight of the trailer exerts on the hitch. This must not exceed 10% of the
maximum trailer weight. Carrying a significant amount of equipment, passengers, or cargo in the tow vehicle can reduce the
towing capacity it can handle, which also reduces the tongue weight. Maximum towing capacity is calculated assuming the
GVWR (Gross Vehicle Weight Rating) is not exceeded (see Specifications on page 845).
NOTE: If the information on the hitch label conflicts with the information provided in this Owner's Manual, this Owner's Manual
takes precedence.
CAUTION: You should only use CybertruckModel SModel XModel 3Model Y to tow if you have experience and
knowledge of how towing affects the vehicle and are able to safely load, secure, and maneuver the vehicle and cargo.
Tesla's instructions are not all-inclusive of the knowledge and skills necessary for safe towing. Damage caused by
towing a trailer is not covered by the warranty.
WARNING: Do not overload the vehicle or trailer. Doing so can cause poor performance, vehicle damage, and loss of
vehicle control, resulting in serious injury.
WARNING: Do not use the trailer hitch to transport CybertruckModel SModel XModel 3Model Y (see Instructions for
Transporters on page 928).
Tire Pressures when Towing
When towing a trailer, tire pressures must be adjusted to accommodate the additional load. 19", 20", and 21" tires are
acceptable to use for towing. Keep tires inflated to the pressures shown below (if different, these pressures override the
pressures that are provided on the Tire and Loading Information Label (see Vehicle Loading on page 853)).
Front Tires
Rear Tires
Cold Tire Inflation Pressure
255/45R19
255/45R19
42 psi (290 kPa)
255/40R20
255/40R20
42 psi (290 kPa)
255/35R21
275/35R21
42 psi (290 kPa)
CAUTION: Do not use CybertruckModel SModel XModel 3Model Y for towing if equipped with tires that are not listed
previously.
WARNING: Check tire pressures using an accurate pressure gauge when tires are cold. Driving one mile/1.6 km warms
the tires sufficiently to affect tire pressures. Parking the vehicle in direct sunlight or in hot weather can also affect tire
pressures. If you must check warm tires, expect increased pressures. Do not let air out of warm tires in an attempt to
match recommended cold tire pressures. A hot tire at or below the recommended cold tire inflation pressure may be
dangerously under-inflated.
WARNING: Never attempt to tow a trailer when a CybertruckModel SModel XModel 3Model Y tire is faulty or has been
temporarily repaired (for example, using a tire repair kit). A temporarily repaired tire is not designed to sustain the
towing load. Towing using a faulty or temporarily repaired tire can result in tire failure and loss of vehicle stability.
Before Towing a Trailer
Before towing a trailer, you must do the following:
• Inflate tires to the cold tire inflation pressure specified in Tire Pressures when Towing on page 531.
• Observe all regulations and legal requirements that apply to trailer towing. Failure to comply with regulations can
compromise your safety.
• Adjust side mirrors to provide a clear rear view without a significant blind spot.
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• Engage Trailer Mode (see Trailer Mode on page 532).
Confirm the following:
• CybertruckModel SModel XModel 3Model Y rests horizontally with the trailer attached. If the vehicle is tipped up at the
front and down at the rear, check that you are not exceeding the maximum towing capacity and tongue loads provided in
Trailer Towing on page 530.
• Trailer lights (brake lights, turn signal lights, and marker lights) are working properly.
• The trailer tongue is securely connected to the hitch ball.
• Safety chains are properly connected between the trailer and the tow vehicle. Cross the safety chains under the tongue of
the trailer to help prevent the tongue from contacting the road if it separates from the hitch. Leave enough slack in the
safety chains to allow for turns and ensure that the chains do not drag on the ground.
• All trailer hitch parts and attachments, safety chains, and electrical connectors are in good condition and are properly
connected. If any problems are apparent, do not tow the trailer.
• All cargo is secured.
• Wheel chocks are available.
• The trailer load is evenly distributed such that the trailer tongue weight is approximately 4-10% of the total trailer weight,
without exceeding the maximum tongue weights provided in Trailer Towing on page 530.
CAUTION: Loads that are balanced over the trailer wheels or heavier in the rear can cause trailer sway, resulting in
loss of vehicle control.
WARNING: Always ensure that cargo is secured in the trailer and will not shift. Dynamic load shifts can cause loss of
vehicle control, resulting in serious injury.
Towing Guidelines
CybertruckModel SModel XModel 3Model Y is designed primarily as a passenger-carrying vehicle. Towing a trailer puts
additional load on the motor(s), drive train, brakes, tires, and suspension and significantly decreases range. If you decide to
tow a trailer, proceed with caution and follow these general guidelines:
• Reduce your driving speed and avoid sudden maneuvers. When towing a trailer, steering, stability, turning radius, stopping
distance and braking performance are different when compared to driving without a trailer.
• Increase your following distance by maintaining at least twice the distance from the vehicle ahead. This helps to avoid
situations that require heavy braking. Sudden braking may result in skidding or jack-knifing, and loss of control.
• Avoid sharp turns. Sharp turns can cause the trailer to contact the vehicle and cause damage. Keep in mind that the trailer
wheels are closer to the inside of the turn than the vehicle’s wheels. Therefore, make wider turns to prevent the trailer from
hitting curbs, road signs, trees or other objects.
• Periodically check the trailer lights and turn signals to confirm that the bulbs are still working. When towing a trailer, the
turn signal arrows on the touchscreen flash as normal, even if the bulbs on the trailer are burned out.
• Periodically confirm the cargo is secure.
• Regularly confirm that all towing components are securely tightened.
WARNING: Towing requires you to increase your stopping distance. When towing, increase your following distance and
avoid situations that could potentially cause heavy braking. Failure to do so can result in a collision.
WARNING: Observe all regulations and legal requirements in your jurisdiction that apply specifically to trailer towing.
Failure to comply with regulations can compromise your safety.
Trailer Mode
Trailer Mode must always be active when towing a trailer. When you connect a trailer’s electrical connection while the vehicle
is in Park, CybertruckModel SModel XModel 3Model Y automatically engages Trailer Mode. When you disconnect the trailer’s
electrical connection, Trailer Mode does not automatically disengage. To manually engage or disengage Trailer Mode, touch
Controls > Dynamics > Trailer Mode on the touchscreen. One of the following indicators displays:
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Trailer Mode is active.
CybertruckModel SModel XModel 3Model Y detects a connection for trailer lights but Trailer Mode is disabled.
It is likely that a carrying accessory has been connected.
CybertruckModel SModel XModel 3Model Y detects a faulty electrical connection for the trailer lights. Some,
or all, trailer lights may not be functioning. Pull over as soon as safety permits and inspect the trailer lights for
faulty cabling or connections. If the issues are resolved and the red icon still persists, disable and re-enable
Trailer Mode once more.
Some Autopilot features, as well as rear parking sensor functionality, may not be available when Trailer Mode is enabled. In
addition, these features operate differently:
• Traffic-Aware Cruise Control increases the following distance from the vehicle in front of you.
• Side collision warnings are active but automatic steering interventions are disabled.
• The braking force provided by Automatic Emergency Braking (see Collision Avoidance Assist on page 648) may be limited.
Therefore, stopping distance may increase.
WARNING: Do not rely on CybertruckModel SModel XModel 3Model Y to detect the trailer and automatically engage
Trailer Mode. Always check to ensure Trailer Mode is engaged before towing a trailer.
WARNING: Under no circumstances should you exit Trailer Mode when towing a trailer. Doing so can cause serious
injury.
Trailer Brakes
When towing a loaded trailer that weighs more than 1650 lbs (750 kg), Tesla recommends that the trailer be equipped with its
own brake system adequate for the weight of the trailer. Ensure compliance with local regulations. A brake controller must be
purchased separately, and the required 4-pin pigtail connector can be ordered from Tesla Service.
Follow these steps to connect a brake controller:
1. Connect the wiring on the brake controller to the appropriate locations on the 4-pin pigtail connector.
2. Remove the cover located under the dashboard in the driver’s side footwell.
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3. Peel back the carpet to expose the vehicle's 4-pin connector on the wiring harness.
4. Connect the pigtail connector to the vehicle wiring connector.
WARNING: Towing increases your stopping distance, even when the trailer is equipped with its own braking system.
When towing, increase your following distance and avoid situations that could potentially cause heavy braking. Failure to
do so can cause a collision.
WARNING: Observe all regulations and legal requirements in your regional and national jurisdictions that apply
specifically to trailer towing and brake requirements. Many regions require a breakaway switch, located on the tongue of
the trailer, to activate the trailer brakes in the event that the trailer separates from the vehicle. Failure to comply with
regulations can compromise your safety.
WARNING: Follow the instructions provided by the trailer brake manufacturer to ensure that trailer brakes are properly
installed, adjusted, and maintained. Tesla is not responsible for damages caused by incorrect installation of trailer
braking systems.
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Parking with a Trailer
Whenever possible, avoid parking on a grade. However, if parking on a grade is absolutely necessary, place wheel chocks
under the trailer wheels. Consider having someone help you with these steps:
1. One person presses and holds the brake pedal.
2. A second person places the wheel chocks under the wheels on the downgrade side of the vehicle's tires.
3. When the chocks are in place, release the brake pedal and ensure the chocks hold the weight of the vehicle and trailer.
NOTE: When testing chocks, ensure that Vehicle Hold (see Vehicle Hold on page 496) is not engaged. If Vehicle Hold is
braking CybertruckModel SModel XModel 3Model Y, the Vehicle Hold indicator light displays on the touchscreen. To
disengage Vehicle Hold, press and release the brake pedal.
4. Place the vehicle in Park.
WARNING: If parking on a grade is necessary, always ensure that all trailer wheels have been securely chocked. Failure
to do so can result in serious damage or injury.
Trailer Sway Mitigation
When trailer sway is detected, the electronic stability control system attempts to apply the appropriate amount of braking to
minimize trailer sway. The touchscreen briefly displays the traction control system indicator. Pressing the brake pedal when
the system is actively braking to mitigate trailer sway does not cancel this automatic braking.
Attaching and Removing the Ball Mount
The CybertruckModel SModel XModel 3Model Y towing package does not include a ball mount. You must purchase a ball
mount suitable for the type of trailer you are towing. The CybertruckModel SModel XModel 3Model Y hitch receiver supports
a ball mount with a length of up to 8.5” (22 cm) and a rise of up to 0.75” (2 cm). Do not use any type of drop ball mount that
does not meet these requirements.
To attach a ball mount:
1. Use a thin object, such as a butter knife or flat blade screwdriver, to pry around the edges of tow hitch cover and release
the 15 clips that secure the cover to the rear fascia. Store the dust cover in a secure location.
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2. If necessary, remove the cotter pin from the locking bolt and slide the locking bolt out of the hitch assembly.
3. Slide the ball holder into the hitch assembly.
4. Align the hole in the ball holder with the one in the hitch assembly.
5. Slide the locking bolt through the hitch assembly/ball holder.
6. Insert the cotter pin in the hole at the end of the locking bolt.
To remove a ball mount:
1. Remove the cotter pin from the locking bolt and slide the locking bolt out of the ball holder/hitch assembly.
2. Pull the ball holder out of the hitch assembly.
3. Re-install the dust cover for the hitch housing and store the ball mount in a secure location.
Electrical Connections
Regulations require all trailers to be equipped with tail lights, brake lights, side marker lights, and turn signals. To provide
power for trailer lighting, a built-in 7-pin wiring connector is provided near the hitch support's wiring plugs for most types of
trailers. Plugging in trailer wiring into the CybertruckModel SModel XModel 3Model Y electrical connector automatically
engages Trailer Mode (see Trailer Mode on page 532). It is the driver’s responsibility to ensure that all electrical connections
are working and all trailer lights are operating before and during towing. You must perform manual checks.
536
Owner's Manual
Owners Manual
1. Reverse Lights
2. Brake Controller Output
3. Right Turn Signal and Brake Light
4. Low Voltage Power (if equipped)
5. Ground
6. Left Turn Signal and Brake Light
7. Tail Lamps
Loss of trailer lights when towing may be the result of a fault in the trailer wiring or excessive power consumption by the lights
connected to the trailer output(s). When this occurs, a red Trailer Mode icon appears on the touchscreen. Fix any issues with
the wiring and/or reduce the number of lights connected to the trailer output(s), then toggle Trailer Mode off and on again.
NOTE: Vehicles with a lead-acid low voltage battery have auxiliary power. Vehicles with low voltage lithium-ion batteries do
not have auxiliary power at this time. You can determine which battery your vehicle is equipped with by touching Controls >
Software > Additional Vehicle Information.
CAUTION: Always ensure that the trailer electrical cable does not contact or drag on the ground and there is enough
slack in the cable to allow for turns.
WARNING: Use only the electrical connections designed by Tesla. Do not attempt to directly splice or attempt to
connect a trailer’s electrical wiring using any other method. Doing so can damage the vehicle's electrical system and
cause malfunctions.
Impact on Range
Towing a trailer increases vehicle weight and drag. As a result, driving range can decrease significantly. Although Trip Planner
(if available in your market region) attempts to adjust estimates based on Trailer Mode, actual energy consumption may vary.
Plan trip length and charging destinations accordingly.
If the PDF is very large, it may not load in the preview below.
Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.
If the TSB PDF does not show, download or view it on the NHTSA Website.
Click on the (+) Plus Sign
Then Click on Associated Document(s)
Search NHTSA Database for Recalls
Search NHTSA Database for Vehicle Investigations
View Latest Vehicle Investigations
Search NHTSA Database for Vehicle Complaints
View Latest Vehicle Complaints
TSB/Document ID: 2024.32.3_082024.pdf
Replacement Service Bulletin Number:
MFR Communication Date: 2024-08-31
MFR Internal Campaign ID/Software Version: 2024.32.3
Communication Type: Over The Air
NHTSA Components: UNKNOWN OR OTHER
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
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