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Cord

The strands forming the plies in the tire.

Cord separation

The parting of cords from adjacent rubber compounds.

Cracking

Any parting within the tread, sidewall, or inner liner of the tire extending to cord material.

Extra load tire

A tire designed to operate at higher loads and higher inflation pressure than the corresponding
standard tire.

Groove

The space between two adjacent tread ribs.

Inner liner

The layer(s) forming the inside surface of a tubeless tire that contains the inflating medium within the
tire.

Inner liner separation The parting of the inner liner from cord material in the carcass.
Load rating

The maximum load that a tire is rated to carry for a given inflation pressure.

Maximum load rating

The load rating for a tire at the maximum permissible inflation pressure for that tire.

Measuring rim

The rim on which a tire is fitted for physical dimension requirements.

Open splice

Any parting at any junction of tread, sidewall, or inner liner that extends to the cord material.

Outer diameter

The overall diameter of an inflated new tire.

Overall width

The linear distance between the exteriors of the sidewalls of an inflated tire, including elevations due
to labeling, decorations, or protective bands or ribs.

Ply

A layer of rubber-coated parallel cords.

Ply separation

A parting of rubber compound between adjacent plies.

Pneumatic tire

A mechanical device made of rubber, chemicals, fabric and steel or other materials, that, when
mounted on an automotive wheel, provides the traction and contains the gas or fluid that sustains the
load.

Radial ply tire

A pneumatic tire in which the ply cords that extend to the beads are laid at substantially 90 degrees
to the center line of the tread.

Reinforced tire

A tire designed to operate at higher loads and at higher inflation pressures than the corresponding
standard tire.

Section width

The linear distance between the exteriors of the sidewalls of an inflated tire, excluding elevations due
to labeling, decoration, or protective bands.

Sidewall

The portion of a tire between the tread and bead.

Sidewall separation

The parting of the rubber compound from the cord material in the sidewall.

Snow tire

A tire that attains a traction index equal to or greater than 110, compared to the ASTM E1136-93 (reapproved 2003, incorporated by reference, see §571.5) Standard Reference Test Tire when using the
snow traction test as described in ASTM F1805-00 (incorporated by reference, see §571.5), and that
is marked with an Alpine Symbol specified in S5.5(i) on at least one sidewall.

Test rim

The rim on which a tire is fitted for testing, and may be any rim listed as appropriate for use with that
tire.

Tread

The portion of a tire that comes into contact with the road.

Tread rib

A tread section running around the circumference of a tire.

Tread separation

The pulling away of the tread from the tire carcass.

Tread wear
indicators (TWI)

The projections within the principal grooves designed to give a visual indication of the degrees of
wear of the tread.

Wheel-holding
fixture

The fixture used to hold the wheel and tire assembly securely during testing.

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Instructions for Transporters
In Case of Emergency
Contacting Tesla Roadside Assistance
Tesla Roadside Assistance is available to you 24 hours a day, 365 days a year, for the duration of your warranty period. Tesla
Roadside Assistance is also available to speak with roadside service professionals to answer any questions and explain the
proper procedure for transporting your vehicle.
When contacting Tesla Roadside Assistance, please provide:
• The Vehicle Identification Number (VIN). The VIN is displayed when you touch Controls > Software. The VIN can also been
seen by looking through the driver's side of the windshield.
• Your exact location.
• The nature of the problem.
If available in your region, you can also expedite your request, by choosing the Roadside Assistance option in the Tesla mobile
app.
NOTE: For a detailed description of Tesla's Roadside Assistance policy, go to the support page on the Tesla web site for your
region.
Regional Phone Number(s)
Canada: 1-877-79TESLA (1-877-798-3752)
Mexico: 800-228-8145
United States: 1-877-79TESLA (1-877-798-3752)
NOTE: The phone number is also available by touching Controls > Service.

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Running Out of Range
CAUTION: It is your responsibility to monitor the state of the high voltage Battery and the remaining range of your
vehicle. Do not assume that there is any range available when the range displayed on the touchscreen is at 0 miles (0
km) (or 0%). Damage to the low voltage battery due to running out of range is not covered by the warranty.
NOTE: In the unlikely event your vehicle runs out of range while driving, pull over when safe to do so and contact Tesla
Roadside Assistance on page 150 or your preferred tow provider.
If Cybertruck runs out of range, the low voltage system is no longer supported – and when the low voltage battery runs out of
power, the vehicle cannot charge. Therefore, the low voltage system must be supported by an external power supply to allow
you to charge the High Voltage (HV) Battery. Once the vehicle begins charging, the external power supply is no longer
required.
In the case of running out of range away from a charger, the tow provider should transport Cybertruck to the nearest charging
station and unload the vehicle within the charging cable's reach. Once the vehicle is positioned next to a charger, follow these
instructions:
NOTE: If the vehicle is being transported to a charger, make sure the tow provider does not leave until confirming that the
vehicle's high voltage Battery is successfully charging.
1. Jump start the low voltage system (see Jump Starting on page 484). The low voltage battery must be jump started to
support the high voltage Battery.
2. Wait a few minutes. Once the touchscreen powers on, plug the charge cable into Cybertruck to begin charging the high
voltage Battery.
3. When Cybertruck begins to charge, disconnect the external power supply from the low voltage jump posts.
WARNING: Shut off the external power supply before removing either cable. Removing the cables while the external
power source is active may cause arcing.
NOTE: If Cybertruck is still not able to shift into Drive after charging the high voltage Battery, the low voltage battery may
need additional time to recover. Reconnect the charge cable, wait several minutes, disconnect the charge cable, and then
try again.
Before transporting to a non-Tesla charger, ensure your vehicle is equipped with an adapter that accommodates the specific
type of charging station you will be using. Even at a non-Tesla charger, you will need to jump start the low voltage system
before you can begin charging.
CAUTION: Always ensure Cybertruck has enough range for your drive, or for being stored for an extended period. Do
not rely on the range estimates displayed on the touchscreen or mobile app as range can decrease faster than projected
due to ambient temperature, driving habits, wind, vehicle settings (such as Sentry Mode), etc.
NOTE: Towing your vehicle as a result of running out of range is not covered by the warranty.

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Jump Starting
The following instructions assume you are using an external low voltage power supply (such as a portable jump starter). If
jump starting Cybertruck using another vehicle, refer to the vehicle manufacturer's instructions.
CAUTION: Cybertruck cannot be used to jump start another vehicle. Doing so can result in damage.
CAUTION: Avoid short circuits when jump starting Cybertruck. Connecting cables to the wrong jump post, touching
leads together, etc., can damage Cybertruck.

Troubleshooting
Consumer Information

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About this Owner Information
Document Applicability
For the latest and greatest information that is customized to your vehicle, view the Owner’s Manual on your vehicle’s
touchscreen by touching Controls > Service > Owner's Manual. The information is specific to your vehicle depending on the
features you purchased, vehicle configuration, market region and software version. In contrast, owner information that is
provided by Tesla elsewhere is updated as necessary and may not contain information unique to your vehicle.
Information about new features is displayed on the touchscreen after a software update, and can be viewed at any time by
touching Controls > Software > Release Notes. If the content in the Owner's Manual on how to use your vehicle conflicts with
information in the Release Notes, the Release Notes take precedence.
Illustrations
The illustrations provided in this document are for demonstration purposes only. Depending on vehicle options, software
version and market region, the information displayed on the touchscreen in your vehicle may appear slightly different.
Feature Availability
Some features are available only on some vehicle configurations and/or only in specific market regions. Options or features
mentioned in the Owner's Manual does not guarantee they are available on your specific vehicle. See Feature Availability
Statement on page 155 for more information.
Errors or Inaccuracies
All specifications and descriptions are known to be accurate at time of publishing. However, because continuous improvement
is a goal at Tesla, we reserve the right to make product modifications at any time. To communicate any inaccuracies or
omissions, or to provide general feedback or suggestions regarding the quality of the Owner's Manual, send an email to
[email protected].
Location of Components
Owner information may specify the location of a component as being on the left or right side of the vehicle. As shown, left (1)
and right (2) represent the side of the vehicle when sitting inside.

Copyrights and Trademarks
© 2012-2024 Tesla, Inc. All information in this document and all vehicle software is subject to copyright and other intellectual
property rights of Tesla, Inc. and its licensors. This material may not be modified, reproduced or copied, in whole or in part,
without the prior written permission of Tesla, Inc. and its licensors. Additional information is available upon request. Tesla uses
software created by the Open Source community. HD Radio is a registered trademark of iBiquity Digital Corporation. The
following are trademarks or registered trademarks of Tesla, Inc. in the United States and other countries:

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All other trademarks contained in this document are the property of their respective owners and their use herein does not
imply sponsorship or endorsement of their products or services. The unauthorized use of any trademark displayed in this
document or on the vehicle is strictly prohibited.

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Feature Availability Statement
Your Tesla is constantly changing, with new features being added and improved upon with every software update. However,
depending on the firmware release operating on your vehicle, your vehicle may not be equipped with all features or may not
operate exactly as described in this Owner’s Manual. The features on your vehicle vary depending on market region, vehicle
configuration, options purchased, software updates, and more.
Referencing options or features mentioned in this Owner’s Manual does not guarantee they are available on your specific
vehicle. The best way to ensure you are getting the latest and greatest features is update your vehicle’s software as soon as
you receive the notification to do so. You can also set your preferences to Controls > Software > Software Preferences >
Advanced. See Software Updates on page 120 for more information. For the features available on your vehicle, always comply
with local laws and limits to ensure the safety of you, your passengers, and those around you.

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Disclaimers
Event Data Recorder (EDR)
Cybertruck is equipped with an event data recorder (EDR). The main purpose of an EDR is to record, in certain crash or near
crash-like situations, data such as an airbag deployment or hitting a road obstacle, to better understand how the vehicle's
systems performed. The EDR is designed to record data related to vehicle dynamics and safety systems for a short period of
time, typically 30 seconds or less. The EDR in Cybertruck is designed to record data such as:
• How various systems in your vehicle were operating;
• Whether or not the driver and passenger safety belts were buckled/fastened;
• How far (if at all) the driver was pressing the accelerator and/or brake pedal; and,
• How fast the vehicle was traveling.
The data can help provide a better understanding of the circumstances in which crashes and injuries occur.
NOTE: EDR data is recorded by your vehicle only if a non-trivial crash situation occurs; no data is recorded by the EDR under
normal driving conditions and no personal data (for example, name, gender, age, and crash location) is recorded. However,
other parties, such as law enforcement, could combine the EDR data with person identifying data they routinely acquire during
a crash investigation.
To read data recorded by an EDR, special equipment is required, and access to the vehicle or the EDR is needed. In addition to
the vehicle manufacturer, other parties, such as law enforcement, that have this special equipment, can read the information if
they have access to the vehicle or the EDR. Tesla may also access the EDR remotely in some crash circumstances.
Vehicle Telematics
Cybertruck is equipped with electronic modules that monitor and record data from various vehicle systems, including the
motor, Autopilot components, Battery, braking and electrical systems. The electronic modules record information about
various driving and vehicle conditions, including braking, acceleration, trip and other related information regarding your
vehicle. These modules also record information about the vehicle’s features such as charging events and status, the enabling/
disabling of various systems, diagnostic trouble codes, VIN, speed, direction and location.
The data is stored by the vehicle and may be accessed, used and stored by Tesla service technicians during vehicle servicing
or periodically transmitted to Tesla wirelessly through the vehicle’s telematics system. This data may be used by Tesla for
various purposes, including, but not limited to: providing you with Tesla telematics services; troubleshooting; evaluation of
your vehicle’s quality, functionality and performance; analysis and research by Tesla and its partners for the improvement and
design of our vehicles and systems; to defend Tesla; and as otherwise may be required by law. In servicing your vehicle, Tesla
can potentially resolve issues remotely simply by reviewing your vehicle’s data log.
Tesla’s telematics system wirelessly transmits vehicle information to Tesla on a periodic basis. The data is used as previously
described and helps ensure the proper maintenance of your vehicle. Additional Cybertruck features may use your vehicle’s
telematics system and the information provided, including features such as charging reminders, software updates, and remote
access to, and control of, various systems of your vehicle.
Tesla does not disclose the data recorded in your vehicle to any third party except when:
• An agreement or consent from the vehicle’s owner (or the leasing company for a leased vehicle) is obtained.
• Officially requested by the police or other authorities.
• Used as a defense for Tesla.
• Ordered by a court of law.
• Used for research purposes without disclosing details of the vehicle owner or identification information.
• Disclosed to a Tesla affiliated company, including their successors or assigns, or our information systems and data
management providers.
For additional information regarding how Tesla processes data collected from your vehicle, please review Tesla's Privacy
Notice at http://www.tesla.com/about/legal.

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Data Sharing
For quality assurance and to support the continuous improvement of advanced features such as Autopilot, your Cybertruck
may collect analytics, road segment, diagnostic, and vehicle usage data and send to Tesla for analysis. This analysis helps
Tesla improve products and services by learning from the experience of billions of miles that Tesla vehicles have driven.
Although Tesla shares this data with partners that contribute similar data, the collected information does not identify you
personally and can be sent to Tesla only with your explicit consent. In order to protect your privacy, personal information is
either not logged at all, is subject to privacy preserving techniques, or is removed from any reports before being sent to Tesla.
You have control over what data you share by touching Controls > Software > Data Sharing.
For additional information regarding how Tesla processes data collected from your vehicle, please review Tesla's Privacy
Notice at http://www.tesla.com/about/legal.
NOTE: Although Cybertruck uses GPS in connection with driving and operation, as discussed in this document, Tesla does not
record or store vehicle-specific GPS information, except the location where a crash occurred. Consequently, Tesla is unable to
provide historical information about a vehicle's location (for example, Tesla is unable to tell you where Cybertruck was parked/
traveling at a particular date/time).
Quality Control
You might notice a few miles/km on the odometer when you take delivery of your Cybertruck. This is a result of a
comprehensive testing process that ensures the quality of your Cybertruck.
The testing process includes extensive inspections during and after production. The final inspection takes place at Tesla and
includes a road test conducted by a technician.
Sound Library
"Free Sounds Library" (if equipped).
Free Sound Effects Site.
License: Attribution 4.0 International (CC BY 4.0). You are allowed to use sound effects free of charge and royalty free in your
multimedia projects for commercial or non-commercial purposes.
http://www.freesoundslibrary.com
California Proposition 65
WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway motor vehicle can expose you to
chemicals including phthalates and lead, which are known to the State of California to cause cancer and birth defects or
other reproductive harm. To minimize exposure, wear gloves or wash your hands frequently when servicing your vehicle.
For more information go to: www.P65Warnings.ca.gov/passenger-vehicle.
WARNING: Certain components of this vehicle such as airbag modules and seat belt pre-tensioners may contain
Perchlorate Material. Special handling may be required for service or vehicle end of life disposal. See www.dtsc.ca.gov/
hazardouswaste/perchlorate.
WARNING: Battery posts, terminals, and related accessories contain lead and lead compounds. Wash hands after
handling.

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Reporting Safety Defects
Contacting Tesla
For detailed information about your Cybertruck, go to http://www.tesla.com and log on to your Tesla account or sign up to get
an account.
If you have any questions or concerns about your Cybertruck, in the United States, Canada or Puerto Rico, call
1-877-79TESLA (1-877‑798-3752) and in Mexico, call 1-800-228-8145.
NOTE: You can also use voice commands to provide feedback to Tesla. Say "Report", "Feedback", or "Bug report" followed by
brief comments. Cybertruck takes a snapshot of its systems, including your current location, vehicle diagnostic data, and
screen captures of the touchscreen. Tesla periodically reviews these notes and uses them to continue improving Cybertruck.
Reporting Safety Defects - US
If you believe that Cybertruck has a defect which could cause a crash or could cause injury or death, you should immediately
inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Tesla.
If NHTSA receives similar complaints, it may open an investigation. If it finds that a safety defect exists in a group of vehicles,
it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you,
your dealer, or Tesla.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to ; or
write to: Administrator, National Highway Traffic Safety, 1200 New Jersey Avenue SE., Washington, DC 20590. You can also
obtain other information about motor vehicle safety from www.safercar.gov.
Reporting Safety Defects - Canada
If you believe that your Cybertruck has a defect which could cause a crash or could cause injury or death, you should
immediately inform Transport Canada, in addition to notifying Tesla. To contact Transport Canada, call their toll-free
number: 1-800-333-0510.

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Mobile Connector
Gen 1
Safety Information
Save These Important Safety Instructions
This document contains important instructions and warnings that must be followed when using your Mobile Connector.
Warnings
WARNING:
• For use with electric vehicles.
• Automatic CCID reset provided.
• Do not use this product if there is any damage to the unit.
• Do not use this product if the electric vehicle cable is damaged.
• Read this manual before using.
• Enclosure: Type 4X
WARNING: Risk of explosion. This equipment has internal arcing or sparking parts that should not be exposed to
flammable vapors. This equipment should be located at least 18 inches (46 cm) above the floor.
WARNING: This device is intended only for charging vehicles not requiring ventilation during charging.
WARNING: Risk of electric shock. Do not remove cover or attempt to open the enclosure. No user-serviceable parts
inside.
WARNING: Read this entire document before using the Mobile Connector. Failure to do so or to follow any of the
instructions or warnings in this document can result in fire, electrical shock, serious injury or death.
WARNING: Use the Mobile Connector only within the specified operating parameters.
WARNING: The Mobile Connector is designed only for charging a battery electric vehicle that uses the North American
Charging Standard (NACS), including Tesla vehicles (with the exception of the Tesla Roadster). Do not use it for any
other purpose or with any other vehicle or object.
WARNING: Do not use the Mobile Connector’s adapters in any outlet for which they are not designed.
WARNING: Do not use (or discontinue using) the Mobile Connector if it is defective, appears cracked, frayed, broken or
otherwise damaged, or fails to operate.
WARNING: Do not attempt to open, disassemble, repair, tamper with, or modify the Mobile Connector. Contact Tesla for
any repairs.
WARNING: Do not use an extension cord, a multi-outlet adapter, a multi-plug, a conversion plug, or a power strip to plug
in the Mobile Connector.
WARNING: Do not disconnect the Mobile Connector from the wall outlet when the vehicle is charging.
WARNING: Do not plug the Mobile Connector into a damaged, loose or worn power outlet. Ensure that the prongs on the
Mobile Connector fit snugly into the wall outlet.
WARNING: Do not connect the Mobile Connector into a power outlet that is not properly grounded.
WARNING: Do not use or store the Mobile Connector in a recessed area or below floor level.
WARNING: Do not use the Mobile Connector when either you, the vehicle or the Mobile Connector is exposed to severe
rain, snow, electrical storm or other inclement weather.
WARNING: When transporting the Mobile Connector, handle with care to prevent damage to any of its components. Do
not subject the Mobile Connector to strong force or impact. Do not pull, twist, tangle, drag or step on the Mobile
Connector or any of its components.
WARNING: Protect the Mobile Connector from moisture, water and foreign objects at all times. If any exist or appear to
have corroded or damaged the Mobile Connector, do not use the Mobile Connector.
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WARNING: If rain falls during charging, do not allow rain water to run along the length of charge cable, causing the
electrical outlet or charging port to become wet.
WARNING: Do not plug the Mobile Connector into an electrical outlet that is submerged in water or covered in snow. If,
in this situation, the Mobile Connector is already plugged in and needs to be unplugged, turn off the breaker before
unplugging the Mobile Connector.
WARNING: Do not touch the Mobile Connector’s end terminals with sharp metallic objects, such as wire, tools or
needles. Do not forcefully fold any part of the Mobile Connector or damage it with sharp objects. Do not insert foreign
objects into any part of the Mobile Connector.
WARNING: Ensure that the Mobile Connector’s charging cable does not obstruct pedestrians or other vehicles or
objects.
WARNING: Use of the Mobile Connector may affect or impair the operation of medical or implantable electronic devices,
such as an implantable cardiac pacemaker or an implantable cardioverter defibrillator. Before using the Mobile
Connector, check with the electronic device manufacturer concerning the effects that charging may have on any such
electronic device.
WARNING: Do not use cleaning solvents to clean the Mobile Connector.
Cautions
CAUTION: Do not use private power generators as a power source for charging.
CAUTION: Do not operate the Mobile Connector in temperatures outside its operating range of -22°F to +122°F (-30°C
to +50°C).
CAUTION: Store the Mobile Connector in a clean dry place in temperatures between -40°F and +185°F (-40°C and
+85°C).

General Information
Specifications
Use only a 120 volt, 208 volt or 240 volt AC supply, 50/60 hertz wall outlet that has a dedicated and properly grounded
circuit, and is rated for at least 15 amps.
If possible, use a dedicated receptacle with a single socket. If the receptacle has two sockets, do not plug any other items into
the other socket.
The Mobile Connector is 20 feet (6 meters) long. Use an existing outlet or install a new outlet within approximately 13 feet
(4 meters) of the vehicle's charge port and at least 18 inches (45 cm) above the ground. The charge port is located on the left
side of the vehicle, behind a door that is part of the rear tail light assembly.
WARNING: Do not use an extension cord, a multi-outlet adapter, a multi-plug, a conversion plug, or a power strip to plug
in the Mobile Connector.
Charging Time
Charging times vary based on the voltage and current available from the power outlet, subject to various conditions. Charge
time also depends on ambient temperature and the vehicle’s Battery temperature. If the Battery is not within the optimal
temperature range for charging, the vehicle heats or cools the Battery before or during charging.
To estimate the total time it takes to recharge the Battery in hours (from near empty to near 100%), divide the battery size
(kWh) by power (kW). Note that different adapters provide different current and power outputs.
If you are charging a Tesla, you can also touch the Charging icon to review the charging status information; it displays the time
remaining until fully charged at the currently selected charge level.
For more information on how long it takes to charge your Tesla vehicle, go to www.tesla.com.

Adapters
The Mobile Connector includes two outlet adapters: one for a standard 120 volt household outlet and a second adapter for a
240 volt outlet. For faster charging, use a 240 volt outlet. Consult an electrician to install a 240 volt outlet where you plan to
park your Tesla vehicle.
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NEMA 5-15 Adapter

NEMA 14-50 Adapter

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Additional adapters are available for purchase. For details, go to: shop.tesla.com.
NOTE: Images in this document are for demonstration purposes only.
Removing the Adapter
To remove an adapter, push the button on the Mobile Connector’s charge cable and pull the adapter from its socket.

Attaching the Adapter
To attach an adapter, line up the adapter with the Mobile Connector’s charge cable and push until it snaps into place.

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How to Charge
Plugging In
CAUTION: Always inspect the Mobile Connector and adapter for damage prior to each use.
NOTE: Illustrations are provided for conceptual understanding only. Your specific vehicle and mobile connector may appear
slightly different.
NOTE: If you are charging a Tesla vehicle, find more information about how to charge your vehicle (how to adjust charge
settings, view charging status, etc.) in the Charging Instructions topic in the Owner's Manual. To display the Owner's Manual
on your vehicle’s touchscreen, touch the app launcher and select the Manual app.
1. Ensure that the Mobile Connector’s adapter matches the outlet you want to use.
2. Plug the Mobile Connector’s adapter into the power outlet. The adapter should be inserted completely into the power
outlet.

3. Open the charge port door. If you are charging a Tesla vehicle, press the button on the top of the Mobile Connector handle
with your vehicle unlocked and in Park to open the charge port door.

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NOTE: If you are charging a Tesla vehicle, your vehicle is unlocked when the key is nearby and automatic unlocking is
enabled. You can also open the charge port door using any of these methods:
◦ Display the charging screen on your vehicle's touchscreen and touch Open Charge Port.
◦ On the key fob (if equipped), hold down the rear trunk button for 1-2 seconds.
◦ Press the charge port door when the vehicle is unlocked.
◦ Use a voice command (you can also use a voice command to close the charge port door, and to start or stop charging).
4. Plug the Mobile Connector handle into your vehicle's charge port.
5. When you plug the Mobile Connector into a Tesla vehicle, the charge port indicator light pulses green during charging, and
the vehicle displays charging information. The display turns off after you close all doors, and the charge port indicator light
stops pulsing shortly after you lock the vehicle.
Unplugging
When charging is complete on a Tesla vehicle, the charge port indicator light stops pulsing and turns solid green.
1. With the vehicle unlocked, press and hold the button on the Mobile Connector handle, wait for the charge port indicator
light to turn white, and then pull the Mobile Connector out of the charge port.
NOTE: To prevent unauthorized unplugging of the charge cable, the vehicle must be unlocked or able to recognize a key
nearby before you can disconnect the charge cable.
NOTE: When the latch in the charge port retracts, the Mobile Connector stops supplying power and you can safely unplug
it from the vehicle.
2. The charge port door automatically closes after you remove the charge cable from a Tesla vehicle.
NOTE: If your vehicle is not equipped with a motorized charge port door, you may need to push the charge port door
closed.
Tesla recommends leaving the Mobile Connector plugged into the wall outlet to reduce wear and tear from day-to-day use.
If you do not plan to use the Mobile Connector for a while (such as when you leave for vacation), unplug it and store it in an
appropriate location.

Troubleshooting
Gen 1 Mobile Connector Status Lights
Under normal conditions, when charging is in progress, the Mobile Connector’s lights illuminate sequentially, and the red light
is off. Identify problems by paying attention to these lights.
NOTE: In some cases, you may need to reset the device by pressing the RESET button located on the back.
Front

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Back

Green Lights

Red Light

What it means

What to do

All lights
streaming