8/19/24, 5:41 AM

11 03 24_SERVICE ACTION: Replace Crankcase Screw

SIB 11 03 24
SERVICE ACTION: Replace Crankcase Screw

2024-08-01

MODEL
Model
KA1

Model Description
R 1300 GS

Model Code
0M23

Production Dates
Aug 21, 2023, to June 3, 2024

The affected vehicles have been marked with campaign number 0011570000 in AIR.
In order to determine if a specific motorcycle is affected by this campaign, it will be necessary to verify the
vehicle VIN in AIR (Aftersales Information Research). Based on the response of the system, either proceed
with the repair or take no further action. Please note, open campaigns or vehicle stops may not appear in
DCS Warranty Vehicle Inquiry or sales systems until 24-72 hours after they are announced, therefore AIR is
always the recommended method for determining open campaigns and vehicle stops.

SITUATION
After quality inspection it has been found that the bolting torque process of the engine crankcase to frame
was not adequate. As a result, there may be an effect on the rigidity of the general engine to frame
combination.

PROCEDURE
For vehicles that have not yet been delivered, the service action must be completed before vehicle
handover. If the service action cannot be completed due to a parts shortage, the service action then must be
performed during the next possible workshop visit when parts become available. In such instances, it is
essential to inform the customer of the situation.
In all instances in which the vehicles have already been handed over to customers, the customers must be
made aware of the situation described above and asked to have the Technical Campaign carried out.
The crankcase to frame bolting must be replaced in accordance with repair instruction “00 60 446 – Replace
crankcase bolting”.

PARTS INFORMATION
NOTICE: There are limited parts and a minimal number of affected units. Please only order the part if
you have an affected unit to avoid taking parts from another dealer that requires the part.
Obtain and confirm the part numbers for your specific vehicle by entering the chassis number in ETK which
takes into account specific equipment and/or options.
Additional parts like gaskets, hardware and chemicals may be required for the complete repair.
Part Number
07 12 9 908 724

Cheese Head Screw M10x95-10.9

QTY 1

CLAIM INFORMATION
Please submit claims via the normal claim process using the information below:
Defect code

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11 03 24_SERVICE ACTION: Replace Crankcase Screw

00 11 57 00 00

Replace crankcase bolting

Labor Operation
00 60 446
+00 60 946

Replace crankcase bolting
Replace crankcase bolting

4 FRU
3 FRU

FRUs includes all repair procedures to complete the task with allowance for necessary ancillary tasks (e.g.,
visual inspection, lubrication, cleaning parts etc.) and administrative tasks.
Labor operation code 00 60 446 is a Main labor operation. If you are using a Main labor code for another
repair, use the Plus code labor operation instead.

QUESTIONS REGARDING THIS BULLETIN
Technical inquiries
Warranty inquiries
Parts inquiries

Contact the BMW Technical Support Group via TSARA
Submit an IDS ticket to the Warranty Department
Submit an IDS ticket to the Motorrad Parts Department

Supporting Materials
picture_as_pdf RM_0060446_0M21_EN.pdf
picture_as_pdf 11 03 24 SA Replace Crankcase Screws.pdf

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11 03 24_SERVICE ACTION: Replace Crankcase Screw

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Order No.

1

0M21 - R 1300 GS
00 60 446 Replacing crankcase bolting

1
Removing right injection valve cover
Remove screws (1).
Remove injection valve cover (2).

2
Replace crankcase bolting.
Remove screw (1).
Install new screw (1).
Tightening torques
Assembly of crankcase
M10 × 95

Tightening
torque, 25 Nm
Additional
angle of
rotation, 90°

Order No.

2

3
Installing right injection-valve cover
Install injection valve cover (2).
Install screws (1).

4
Final inspection of completed work
Ensure the following:
The objective of the completed work was achieved.
All operating fluids have been filled in and the fluids are
at the correct fill level.
All loosened screw connections have been retightened
correctly.
The fuel system is free of leaks.
The lighting and signal system is functional and the
vehicle is roadworthy.
The brake pads of the front and rear wheel brakes are
resting against the brake disks.

Function test, engine start suppression
Check
Set kill switch to centred position.
Select neutral.
Switch on the ignition.
Neutral indicator light "N" lights up.
Select a gear.
Neutral indicator light "N" goes out.
Press the starter button.
Starter does not operate.
Extend the side stand.
Pull the clutch lever.
Press the starter button.
Starter does not operate.
Retract the side stand.
Press the starter button without releasing the clutch
lever.
Starter operates.

Order No.

3

Result
Not all test steps completed successfully.
Measure
Check corresponding components with BMW Motorrad
diagnosis system.