8/19/24, 5:56 AM

12 11 21_SERVICE ACTION: PROGRAMMING CONTROL UNITS (EME)

SIB 12 11 21
SERVICE ACTION: PROGRAMMING CONTROL UNITS (EME)

2024-08-16

This Service Information Bulletin (Revision 1) replaces SI B12 11 21 dated November 4, 2021.
What’s New:

Situation wording corrected
Procedure updated
Claim Information updated

☐

THIS REPAIR IS MOBILE FRIENDLY

Please perform the procedure outlined in this Service Information on all affected vehicles before customer
delivery. In the event the customer has already taken delivery of the vehicle, please perform the procedure
the next time the vehicle is in the shop.

MODEL
E-Series
G30

Model Description
530e Sedan Plug-in Hybrid Electric Vehicle (PHEV)

AFFECTED VEHICLES
Vehicles which require this Campaign to be completed will show it as “Open” when checked either in AIR,
the "Service Menu" of DCSnet (Dealer Communication System), ISPA Next or Warranty Vehicle Inquiry.

SITUATION
When the vehicle is started, a Check Control (CC) message such as "Battery not being charged, stop
carefully. Have the vehicle checked immediately at the nearest BMW service center" may appear.
The software repair per the Procedure has no influence on emissions and consumption.

CAUSE
EME (electrical machine electronics) Software.

CORRECTION
Program the vehicle.

PROCEDURE
Determine what is the vehicle’s current I-level by either using AIR or the Aftersales Workplace (AWP)
application.
If the vehicle is currently below the minimum I-level, program the complete vehicle with ISTA 4.29.3x (I-Level
S15A-21-03-560 / S18A-20-11-542) or higher.
Note that ISTA will automatically reprogram and code all programmable control modules that do not have
the latest software.
Always connect a BMW-approved battery charger/power supply (SI B04 23 10) when performing
programming.
For information on programming and coding with ISTA, refer to CenterNet / TIS / Technical Documentation /
Programming and Diagnostics / Programming Documentation.

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12 11 21_SERVICE ACTION: PROGRAMMING CONTROL UNITS (EME)

CLAIM INFORMATION
During this workshop visit, the affected vehicle may also show one or more programming and encoding Technical Campaign
repairs open, the programming and encoding procedure may only be invoiced one time.
Select one of these open Technical Campaigns to perform and submit for updating the vehicle to the required I-level
or higher.
Please be sure to also perform any additional before and/or after work (including attaching labels) as required by
the open campaigns on the vehicle. Close any other open programming and encoding Campaign repairs as outlined
in the corresponding Service Information Bulletin.

As determined by the above, reimbursement for this Service Action will be via normal claim entry utilizing the
work package information below that applies.
Repair
Code:

0012680500

G30 PHEV Programming control units (EME)

Completion before the first vehicle delivery to a customer or the vehicle is already in the workshop
Work Pkg
#1

Labor Operation Description (Plus work)

Labor Allowance

00 71 741

Programming and encoding the vehicle
control units (includes providing support
8 FRU
voltage for the vehicle electrical system and
performing a vehicle test)

00 71 742

Programming and encoding the vehicle
control units was performed in conjunction
with another campaign/repair prior to or
during this workshop visit (vehicle is
already at the specified Target integration
level or higher, no repair is necessary)

Or:

#2

1 FRU

Or:
The vehicle arrives at your center and this Service Action shows open (No other Main work will be
performed or claimed during this workshop visit)
Work Pkg
#3

Labor Operation Description (Main work)

Labor Allowance

00 71 223

Programming and encoding the vehicle
control units (includes providing support
10 FRU
voltage for the vehicle electrical system and
performing a vehicle test)

00 71 224

Programming and encoding the vehicle
control units was performed in conjunction
with another campaign/repair prior to
this workshop visit (vehicle is already at
the specified Target integration level or
higher, no repair is necessary)

Or:

#4

1 FRU

Only one of the flat rate labor operation codes listed above can be used for claim submission/reimbursement purposes. Also,
only one Main work flat rate labor operation code can be claimed per workshop visit.

Claim Repair Comments

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12 11 21_SERVICE ACTION: PROGRAMMING CONTROL UNITS (EME)

Only reference the SIB number and the work package (Pkg) number performed in the RO technician notes and the claim
comments (For example: B12 11 21 WP 1), unless otherwise required by State law.

Otherwise, the BMW software solution is then covered under the terms of the BMW New Vehicle Limited
Warranty for Passenger Cars and Light Trucks or the BMW Certified Pre-Owned Program; claim described
below.
Programming and Encoding the Vehicle Control Units (RO and Claim Comments Required)
The programming procedure automatically reprograms and encodes all vehicle control modules which do
not have the latest software I-level. If one or more control module failures occur during this programming
procedure:
Please claim this consequential control module related IRAP recovery procedure (when applicable as
required)/repair work under the repair code listed in this bulletin with the applicable AIR labor operations.

Please explain this additional work (The why and the what) on the repair order and in the claim comments
section
For control module failures that occurred prior to performing this programming procedure:
When covered under an applicable limited warranty, claim the applicable test plan and the corresponding
control module-related repair work using the applicable repair code and labor operations in AIR (including
diagnosis).

Based on which one applies to your center, please refer to SI B01 01 20 or B01 07 20 for claiming your
diagnosis work time, job/repair work time (WT), RO/Claim WT and/or repair explanation procedures, unless
otherwise required by State law.

QUESTIONS REGARDING THIS BULLETIN
Technical inquiries
Warranty inquiries
Parts inquiries

Submit feedback at the top of this bulletin
Please contact the Warranty department by either using the Live Chat
that’s available in the Warranty Documentation Portal or through IDS
by selecting Coverage, Policy, Coding Questions and Mileage
Corrections
Submit an IDS ticket to the Parts Department

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